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Alicia at the front desk is by far the best front desk clerk I have ever come across in 30 years of International travel. She goes beyond and above her duties as she knows everything about the area, unlike most front desk associates. And, she...More
2 Thank nic p
Response from Lynn R, General Manager at Fairfield Inn Rochester AirportResponded July 6, 2015
Hello nic p!
Thank you for taking the time to review our hotel. Alicia is a gem and I am so glad your stay met all your expectations! We do hope to see you again.
You could not get any closer to the airport-unless you slept at the end of the tarmac. The hotel has gone through a recent face-lift, but it still feels tired. The A/C blew cold DAMP air all night. The effort was made by the staff,...More
Response from Lynn R, General Manager at Fairfield Inn Rochester AirportResponded May 13, 2015
Good Morning Garthefoodie!
Thank you for takng the time ot review our hotel. We appreciate all guest comments and am sorry to hear your room did not meet the expectations you have come to know as Marriott. I want to assure you, we are looking...More
This was our second stay at this hotel. We were quite satisfied with our first stay so had no qualms about booking again. Unlike our last stay, we were flying out of Rochester Airport so thought it would be extremely convenient to book a room...More
1 Thank LSmithTO
Response from Lynn R, General Manager at Fairfield Inn Rochester AirportResponded April 14, 2015
Thank you for taking the time to review our hotel. Unfortunately we did not meet your expectations - or ours - during your time with us. I apologize for the way our team handled your situation with parking and will make every effort...More
Stayed one night due to a flight cancellation. The airline paid for our stay otherwise I would say overpriced. Breakfast opened at 4 AM but unless you wanted sausage patties or bacon there wasn't much to choose from. The room was fine and rather quiet...More
1 Thank UpstateNYers13902
Response from Lynn R, General Manager at Fairfield Inn Rochester AirportResponded April 6, 2015
Thank you for taking the time to review our hotel. I am disappointed to hear your stay with us did not meet your - our our - expectations. We appreciate your comments, and will look into the internet service right away. I do...More
We really enjoyed our stay here. The highlight was the staff at the hotel - they were so friendly and went out of there way to make our stay comfortable. The room itself was also quite big and spacious. We were right at the airport...More
Response from Lynn R, General Manager at Fairfield Inn Rochester AirportResponded March 10, 2015
Thank you for reviewing our hotel. We appreciate all guest comments and am delighted your time with us went well. Our team strives to make each guest feel at home, I am happy to hear you had a great experience. I too am...More
$126 - $210 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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I would call the hotel. Your intentions are similar to many others. Some don't even stay at the hotel. You may have to talk to the front desk about their policy. Of course, you can park at the airport after you stay here.
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"Corner room on the 2nd floor is great - can enter through back door and walk one flight right to your room"