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Rochester Riverside Hotel

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Traveler (26)
Room & Suite (24)
Pool & Beach (5)
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Overview
  • Excellent42%
  • Very good21%
  • Average6%
  • Poor10%
  • Terrible21%
Travelers talk about
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
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Rooms
May 7May 8
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (80)
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Traveler rating
33
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LanguageEnglish
33
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17
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All reviewsconvention centernumerous placeswedding plannerlook forward to returning sooncatering managerflight attendantnew ownershipfront desk staffview of the riverhotel staffgood sizejessiebreenfrankierenovationshuttle
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1 - 5 of 79 reviews
Reviewed yesterday via mobile

Came into the city for a conference and ended up having a great time thanks to the amazing woman Francis at the front desk. She will get you what you need and do it with a smile. If you’re hungry, stop at the burger bar...More

Thank Justin H
Reviewed yesterday

I stayed here one night when in Rochester for a conference. The entire hotel is under renovation but to me that only means it’s improving. I was checked in by a polite young lady by the name of Breanna and she was helpful and courteous....More

Thank Christine M
Reviewed 2 days ago via mobile

A special shout out to the staff at the Rochester Riverside Hotel & Conference Center, especially to Pernisha at the desk, Jessie our van driver, Nicole D. in reservations and last but not least Breanna Y. in the office for taking care of business no...More

Thank narcan8
Reviewed 4 days ago

Let me say that This facility has its challenges (elevators being repaired and dining rooms floors being done over etc etc) but you have to look past all that and see that it’s the people that make this place shine. Being checked in by Briana...More

Thank Romanov94
Response from Syed Y, General Manager at Rochester Riverside HotelResponded 3 days ago

Dear Valued Guest, Thank you very much for your review. We have a wonderful team here - providing gracious, engaging and caring service. I am so pleased to hear that Breanna and other associates were able to welcome you like family members.Thank you again for...More

Reviewed 5 days ago

I am disabled and walk with a cane and have a number of severe back issues. When I checked in the person at the front desk was wonderful. She gave me my keys and said I would have to walk through "the office" and down...More

Thank Macholl
Response from Syed Y, General Manager at Rochester Riverside HotelResponded 4 days ago

,Dear Valued Guest, I am very sorry to hear that you were not satisfied with the product you were expecting during your recent stay with us..We appreciate your comments and your feedback is very important to us as we are always looking for ways to...More

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Most Booked Properties in Rochester, NY
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About
Amenities
Top amenities
Fitness Center with Gym / Workout Room
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Pool
Room Service
Hotel Amenities
Business Center with Internet Access
Shuttle Bus Service
Airport Transportation
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room Service
Dry Cleaning
Room amenities
Air Conditioning
Things to do
Fitness Center with Gym / Workout Room
Restaurant
Bar/Lounge
Outdoor pool
Pool
Details
Price range
$106 - $173 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Business Hotel in Rochester
Room types
Suites, Non-Smoking Rooms
Details
Price range
$106 - $173 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Business Hotel in Rochester
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveler (26)
Room & Suite (24)
Pool & Beach (5)
Dining (4)
Business Center & Event Rooms (8)
Questions & Answers
Ask a question
Alexis T
April 3, 2018|
AnswerShow all 2 answers
Response from kmunkwitz | Reviewed this property |
I don't recall seeing one.
0
Votes
Gretchen W
December 27, 2016|
AnswerShow all 3 answers
Response from careyb28 | Property representative |
Hello, We have an outstanding event held here in the hotel on New Years Eve! Food Stations, 5 hours of open bar, live music and dancing. We have a very limited amount of tickets left, please call (585)546-6400 for more... More
1
Vote
jjobson
September 12, 2016|
AnswerShow all 6 answers
Response from Carolyn L | Property representative |
Dear Mr. Jobson, Thank you for taking the time to reach out to us. We certainly pride ourselves on great guest experiences, which includes a clean and comfortable room. We welcome you to reach out to our management team... More
0
Votes
Room Tips
"The King River View Room was wonderful"
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"Find a different hotel"
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"I enjoyed the high floor close to the elevator overlooking the river and the water falls"
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"View of the River is best"
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