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All reviewsconvention centernumerous placeswedding plannerlook forward to returning sooncatering managerflight attendantnew ownershipfront desk staffview of the riverhotel staffgood sizejessiebreenfrankierenovationshuttle
I dont usually write revews but the staff at the hotel was so nice and funny. They were really helpful. I will say i was frustrated that our room didn't have a fridge and microwave because every other hotel i stay at has them. The...More
Came into the city for a conference and ended up having a great time thanks to the amazing woman Francis at the front desk. She will get you what you need and do it with a smile. If you’re hungry, stop at the burger bar...More
I stayed here one night when in Rochester for a conference. The entire hotel is under renovation but to me that only means it’s improving. I was checked in by a polite young lady by the name of Breanna and she was helpful and courteous....More
A special shout out to the staff at the Rochester Riverside Hotel & Conference Center, especially to Pernisha at the desk, Jessie our van driver, Nicole D. in reservations and last but not least Breanna Y. in the office for taking care of business no...More
Let me say that This facility has its challenges (elevators being repaired and dining rooms floors being done over etc etc) but you have to look past all that and see that it’s the people that make this place shine. Being checked in by Briana...More
1 Thank Romanov94
Response from Syed Y, General Manager at Rochester Riverside HotelResponded 5 days ago
Dear Valued Guest,
Thank you very much for your review. We have a wonderful team here - providing gracious, engaging and caring service. I am so pleased to hear that Breanna and other associates were able to welcome you like family members.Thank you again for...More
Response from careyb28 | Property representative |
We have an outstanding event held here in the hotel on New Years Eve! Food Stations, 5 hours of open bar, live music and dancing. We have a very limited amount of tickets left, please call (585)546-6400 for more... More
We have an outstanding event held here in the hotel on New Years Eve! Food Stations, 5 hours of open bar, live music and dancing. We have a very limited amount of tickets left, please call (585)546-6400 for more information and to confirm your reservation today!
We look forward to hearing from you!
Response from Carolyn L | Property representative |
Dear Mr. Jobson,
Thank you for taking the time to reach out to us. We certainly pride ourselves on great guest experiences, which includes a clean and comfortable room. We welcome you to reach out to our management team... More
Dear Mr. Jobson,
Thank you for taking the time to reach out to us. We certainly pride ourselves on great guest experiences, which includes a clean and comfortable room. We welcome you to reach out to our management team with any specific concerns that you may have prior to arrival so that we can give you peace of mind. We look forward to welcoming you as part of the upcoming PEF convention!