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Radisson Hotel Rochester Riverside

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Radisson Hotel Rochester Riverside
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1,348 Reviews from our TripAdvisor Community

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Showing 1,338: English reviews
Queensbury, New York
Reviewed 2 days ago NEW

Review collected in partnership with Radisson Hotels
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Thank Mcoventr
Wickliffe, Ohio
Reviewed 3 days ago NEW

Downtown Rochester. The room was clean however the cleaning staff needs better guidance on how to take care of the and supervisory staff needs to oversee what they are doing the hotel is however convenient to downtown

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Thank denniskR3175NJ
Hannah G, Guest Relations Manager at Radisson Hotel Rochester Riverside, responded to this review

Thank you for taking the time to share your feedback with us. I am so pleased that you enjoyed our fantastic downtown location! I have addressed your concerns with the housekeeping team, and we will be working diligently to ensure that every room is up to guest standards. We hope you will visit us again in the near future!

Lima, Ohio
Reviewed 4 days ago NEW

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Thank 450chuckg
Hannah G, Guest Relations Manager at Radisson Hotel Rochester Riverside, responded to this review

Owasco, New York, United States
Reviewed 4 days ago NEW

We stayed here because we were attending an event that was being hosted in one of the ballrooms. We rented a top floor suite. It was very large and the entire corner of the suite, from end to end- were windows which gave a panoramic view of the river and surrounding area.It had an entry area, dining room, living room...

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Thank Amy S
Hannah G, Guest Relations Manager at Radisson Hotel Rochester Riverside, responded to this review

Thank you for your feedback regarding your stay with us in one of our beautiful suites! We are so glad you enjoyed the beautiful views of the Genesee river, and found the suite to be spacious. Our lovely rooftop pool is seasonal, however the surrounding area offers great, family friendly recreation opportunities year round. We hope you'll join us again...

Brooklyn, New York, USA
Reviewed 1 week ago via mobile

Stayed here once before. Loved to have the view of the river, if you get the room that faces the water (odd numbered). Although it was winter it is an interesting city and that is evident by the skyline. Staff is very hospitable and nice. Restaurant/Bar on ground floor is decent, lobby is huge w gift shop. The lobby has...

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Helpful?
Thank bikerchic650
Hannah G, Guest Relations Manager at Radisson Hotel Rochester Riverside, responded to this review

Thank you for taking the time to share your feedback. We are thrilled that you enjoyed so many of our fantastic amenities, and received such great service from our staff! We are planning renovations in the near future, and will certainly take your feedback regarding extra mirrors into consideration. We certainly hope you'll visit us again soon!

Reviewed 1 week ago

Staff was very friendly and helpful. Spoke to a staff member named Hannah who went above and beyond to make sure that my room was up to my standards. My room was very clean and had a nice view. Very much appreciated.

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Thank Adam J
Hannah G, Guest Relations Manager at Radisson Hotel Rochester Riverside, responded to this review

Thank you so much for taking the time to give us your feedback. I am thrilled that I was able to provide you with such excellent service. We pride ourselves on our excellent service and cleans rooms, and it really makes our day to hear positive feedback like this. We hope to welcome you back in the future!

Reviewed 1 week ago

Stayed here thanks to the discount rate for the Rochester Knighthawks Krew. Room was clean and comfy, no issues with check in or parking. Elevators were a bit slow but will chalk up to a full building. Didn't eat there and after reading a story today of the bar and restaurant being closed due to health issues I'm thinking that...

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Thank Tom H
Hannah G, Guest Relations Manager at Radisson Hotel Rochester Riverside, responded to this review

Thank you for taking the time to tell us about your experience! We are thrilled that you found the rooms comfortable, and enjoyed your stay with us. We can appreciate your concern and understand the need for clarification. The Radisson Rochester Riverside has an isolated violation that was discovered during a random inspection by the Department of Health. This violation...

Newark, United States
Reviewed 2 weeks ago

Review collected in partnership with Radisson Hotels
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Thank X6604MYgeorgem
Hannah G, Guest Relations Manager at Radisson Hotel Rochester Riverside, responded to this review

Rochester, United States
Reviewed 2 weeks ago

In spite of the New Years Eve crowd, the room was very quiet. /we had room service for breakfast, The food arrived right on time and was nice and hot. The Bell Hop was very cordial and friendly. The desk clerks knew what they were doing and were very efficient.

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Thank E9393ZKkathleenm
Hannah G, Guest Relations Manager at Radisson Hotel Rochester Riverside, responded to this review

Thank you for taking the time to share your feedback with us. I am thrilled we were able to provide both a restful night and a hot breakfast in the morning! Our staff works very hard to ensure that our guests have a great experience. Thank you for ringing in the new year with us, and we hope you'll visit...

Rochester, NY, United States
Reviewed 2 weeks ago

Nice to be able to party and not have to worry about driving. Had a nice time and hotel is nice. Beds are super comfortable and room was very clean. The party was fun. I wish that the food had been done a little differently though. They spread the stations out and so you had to wait in multiple lines...

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1Thank jamesgM9847HQ
Hannah G, Guest Relations Manager at Radisson Hotel Rochester Riverside, responded to this review

Thank you for your feedback regarding our event! I will pass your compliments regarding your very clean room to our housekeeping team, and I know it will put a smile on their faces. We did try something new with the "grazing stations", but based on guest feedback, I believe we will be returning to a more traditional buffet. Thank you...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Legends Bar and Grille
Legends Bar and Grille
Cuisines: American, Bar
Things to do
  • Fitness Center with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Convenient downtown location central to all of Rochester's attractions and businesses. Newly renovated and rebranded, The Radisson Riverside Hotel Rochester offers Legends Bar and Grill onsite, fitness center, business center and free wifi ... more   less 

Additional Information about Radisson Hotel Rochester Riverside

Address: 120 E Main St, Rochester, NY 14604-1699
Location: United States > New York > Finger Lakes > Rochester
Price Range: $105 - $166 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Radisson Hotel Rochester Riverside 3.5*
Number of rooms: 460
Reservation Options:
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Also Known As:
Clarion Hotel Rochester Riverside
Clarion Rochester
Rochester Clarion
Hotel Style:
#12 Business Hotel in Rochester
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Questions & Answers

Here's what travelers have asked, with answers from Radisson Hotel Rochester Riverside staff and other travelers.
7 questions
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Questions? Get answers from Radisson Hotel Rochester Riverside staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Book ahead, ask for river view.”
 of 5 bubbles amys534, 4 days ago | Read review
“if visiting jazz festival make reservations early.”
 of 5 bubbles skaszab2016, Nov 27, 2016 | Read review
“We asked for a higher room with a nice city view, and got exactly that.”
 of 5 bubbles BinColorado, Nov 25, 2016 | Read review
“The 12th floor seems to be a busy place.”
 of 5 bubbles dmb672, Oct 29, 2016 | Read review
“Stay somewhere else.”
 of 5 bubbles MiamiSpy, Oct 22, 2016 | Read review
5 of 5
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