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Radisson Hotel Rochester Riverside

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Radisson Hotel Rochester Riverside
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1,181 Reviews from our TripAdvisor Community

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Showing 1,172: English reviews
Tamarac, Florida
Level Contributor
4 reviews
3 hotel reviews
4 of 5 stars Reviewed yesterday NEW

Like Betty Boop in "Who framed Roger Rabbit?" who proclaimed "I've still got it Eddie", I read reviews about the age of the hotel. I was impressed and found it to be comfortable and the staff to be very helpful. obviously, it is quite central to Rochester locations and ingress/egress was far more easy than I expected during a weekday... More 

Helpful?
Thank Denis O
Baldwinsville, New York
Level Contributor
6 reviews
5 of 5 stars Reviewed 3 days ago NEW

My sister and I decided to meet in Rochester (halfway between our homes in Buffalo and Syracuse). The check-in staff made us feel so welcome. Shanique treated us and our husbands like royalty. When we got back from the pool area a complimentary bottle of champagne and a gorgeous fruit and cheese tray was delivered. Shanique made sure we knew... More 

Helpful?
Thank marypagan
Buffalo, United States
4 of 5 stars Reviewed 3 days ago NEW

I always stay at this hotel for the convenience and location. Both outside and in, the hotel is very attractive and the staff are nice, professional and quick to address any concerns you may have. This is the place to stay!!!

Review collected in partnership with Radisson Hotels

Helpful?
Thank Judith C. B
Western New York
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

Hello, I checked in to this hotel on 6/5 and checked out on 6/7. On the evening of 6/6, a mouse ran into my room! I was on the 3rd floor. The door was closed / locked, and the mouse ran right in under the door and straight into the closet. I watched and waited, and about 5 min. later... More 

Helpful?
Thank WNYFamily
Carolyn L, Director of Rooms at Radisson Hotel Rochester Riverside, responded to this review

Thank you for taking the time to provide feedback on your stay in June. We can assure you the situations that you mentioned are not a normal or acceptable occurrences by our standards. We are also very sorry for not receiving the follow up that you were promised and apologize for the oversight on our side and will be following... More 

Sumter, SC, United States
1 review
5 of 5 stars Reviewed 4 days ago NEW

Really comfortable with great service. Sleep number bed was perfect. Room was kept neat and clean. Be sure to visit the gift shop. Needs better internet connection. Downtown location a little shaky at night.

Review collected in partnership with Radisson Hotels

Helpful?
Thank Phillip E
Carolyn L, Director of Rooms at Radisson Hotel Rochester Riverside, responded to this review

Dear Phillip, Thank you for taking the time to review our hotel. We are so glad that we met your expectations in service and room cleanliness. We apologize for the issues that you encountered with the wifi and thank you for sharing these concerns with us. More 

Kansas City, Missouri
Level Contributor
3 reviews
5 of 5 stars Reviewed 1 week ago

Great hotel! Staff were friendly and had a great time meeting with company in the lobby area. The breakfast as awesome and I was able to relax after a long day of meetings. The housekeepers were the best in coming to tidy up the rooms in a quick manner.

Helpful?
Thank GodisGoodandMerciful
Carolyn L, Director of Rooms at Radisson Hotel Rochester Riverside, responded to this review

We are so happy to read that you had an awesome stay with us! Thank you for taking the time to provide this review and recognize our staff. We look forward to your next visit! More 

Albuquerque, New Mexico
1 review
5 of 5 stars Reviewed 1 week ago via mobile

Had a wonderful lunch with great service. The tomato bisque was to die for & the caprese salad was awesome. Our server, Quong, was attentive & friendly with wonderful suggestions on what to get. I will be back & request Quong for my waiter again!

Helpful?
Thank hkdana
Carolyn L, Director of Rooms at Radisson Hotel Rochester Riverside, responded to this review

Thank you for writing about your recent dining experience with us. We are so happy to read that Quong was such a great part of your visit! We look forward to your next visit! More 

Ithaca, United States
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I have stayed at the Radisson Riverside frequently and the staff is excellent. They know me by name, from the front desk, to the restaurant, to Jaime in the lounge. Good customer service all around. Thank you.

Helpful?
Thank Robert N
Carolyn L, Director of Rooms at Radisson Hotel Rochester Riverside, responded to this review

Dear Robert, Thank you for taking the time to comment on the great personalized service that you receive when staying with us We are so glad to read that our staff always provide you with such an excellent experience. We look forward to your next visit! More 

Lawai, Hawaii
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

My server Quong was fantastic. One of the best servers I have ever had. Great food and great service! The tomato soup was delicious and the atmosphere was nice. Quong made the meal memorable because he went above and beyond to make my meal enjoyable.

Helpful?
Thank DanaRussell
Carolyn L, Director of Rooms at Radisson Hotel Rochester Riverside, responded to this review

Dear Dana, Thank you for taking the time to recognize Quong, we are so happy to read that he provided you with such a memorable experience. We hope to have a chance to welcome you back to Legends and the Radisson soon! More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Food & drink at the hotel
Legends Bar and Grille
Legends Bar and Grille
Cuisines: American, Bar, Pub
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Convenient downtown location central to all of Rochester's attractions and businesses. Newly renovated and rebranded, The Radisson Riverside Hotel Rochester offers Legends Bar and Grill onsite, fitness center, business center and free wifi ... more   less 

Additional Information about Radisson Hotel Rochester Riverside

Address: 120 East Main Street, Rochester, NY 14604
Location: United States > New York > Finger Lakes > Rochester
Price Range: $106 - $194 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Radisson Hotel Rochester Riverside 3.5*
Number of rooms: 460
Reservation Options:
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Also Known As:
Clarion Hotel Rochester Riverside
Clarion Rochester
Rochester Clarion
Hotel Style:
#12 Business Hotel in Rochester
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