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Radisson Hotel Rochester Riverside

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Radisson Hotel Rochester Riverside
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1,239 Reviews from our TripAdvisor Community

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Showing 1,229: English reviews
Dundas, Canada
Level Contributor
6 reviews
3 of 5 stars Reviewed 3 days ago NEW

We stayed for 2 nights at this Radisson on our way down to the Finger Lakes. The hotel was quite easy to find and parking and check in were good. The staff was friendly and helpful when asked for information and directions. The hotel needs some upgrading. The elevators are old and don't always take you to the floor you... More 

Helpful?
Thank 64pink
2 of 5 stars Reviewed 3 days ago NEW

Drab and dirty hotel. Unfriendly staff. Great location. Don't waste time on the restaurant. Instead, walk across the street to the Hyatt and eat at their bar. Great food and value. The staff is rude. Asked for directions to run along the river and the young lady behind the desk was busy talking to her co-worker. She rolled her eyes.... More 

Review collected in partnership with Radisson Hotels

Helpful?
Thank jonathanlF5639BP
Albany, United States
1 review
4 of 5 stars Reviewed 4 days ago NEW

Overall, the hotel was great. The rooms were clean and spacious. The front desk was very attentive and we enjoyed our food and drinks at the bar. If I need to return to Rochester, I would consider staying here again. My family and I took a shuttle to a nearby event. It was raining so a staff member offered us... More 

Review collected in partnership with Radisson Hotels

Helpful?
Thank Jennifer S
Ipswich, United Kingdom
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 6 days ago NEW via mobile

Don't be fooled by the lobby. The rooms are quite out-dated. They are clean & they did the job for one night, but wouldn't want to spend longer & probably wouldn't choose again. No breakfast included & parking is $17, although we were lucky enough the lovely receptionist gave us a card to get our free. Wifi signal wasn't great.... More 

Helpful?
Thank AliceElizabeth89
Remsen, New York
Level Contributor
22 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I went to a seminar that was also in the hotel. The hotel room was very nice, looked updated, had very comfortable beds and bedding, bottled water, and the usual. Our room was on the 15th floor and I can understand the safety reason, but I would have liked some way to get fresh air in the room. The fan... More 

Helpful?
Thank CentralNY0
2 reviews
2 of 5 stars Reviewed 1 week ago via mobile

The two nights we were here seemed like one problem on top of another. The overall cleanliness is very poor, we had ants in our room and had to request to be moved, it wasn't offered. The bedding had hair all over and it took them 3 hours to find new, clean bedding. We will never stay here again. The... More 

Helpful?
Thank Vanessa H
Carolyn L, Director of Rooms at Radisson Hotel Rochester Riverside, responded to this review

Dear Vanessa, Thank you for taking the time to write about your recent experience. We are very sorry to hear about the cleanliness concerns that you encountered and can ensure you that they are not an acceptable or normal occurrence by our standards. We are glad to read that our manager on duty was responsive to your concerns. We do... More 

London, United Kingdom
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Lovely staff member called Rachel at reception. Nice enough room but hotel mainly looks slightly dated. Breakfast was average and staff at breakfast were reasonable. This hotel didn't shine out but was ok for the quick visit of the town. I would stay there again but wouldn't go out my way to recommend it.

Helpful?
Thank Andrew_Gillett
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Legends Bar and Grille
Legends Bar and Grille
Cuisines: American, Bar, Pub
Things to do
  • Fitness Center with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Convenient downtown location central to all of Rochester's attractions and businesses. Newly renovated and rebranded, The Radisson Riverside Hotel Rochester offers Legends Bar and Grill onsite, fitness center, business center and free wifi ... more   less 

Additional Information about Radisson Hotel Rochester Riverside

Address: 120 E Main St, Rochester, NY 14604-1699
Location: United States > New York > Finger Lakes > Rochester
Price Range: $109 - $210 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Radisson Hotel Rochester Riverside 3.5*
Number of rooms: 460
Reservation Options:
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Also Known As:
Clarion Hotel Rochester Riverside
Clarion Rochester
Rochester Clarion
Hotel Style:
#12 Business Hotel in Rochester
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