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Radisson Hotel Rochester Riverside

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Radisson Hotel Rochester Riverside
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1,361 Reviews from our TripAdvisor Community

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Showing 1,351: English reviews
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Reviewed 2 days ago NEW

Have stayed at this hotel several times for a conference over President's Day weekend. This year was really no exception. Hotel extremely crowded, but hotel staff took it all in their stride. One of our group had a problem with their heating, and it was fixed in a very timely fashion. Our tv remote needed new batteries and Kalvin came...

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Helpful?
Thank Jackie S
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Reviewed 5 days ago NEW

Review collected in partnership with Radisson Hotels
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Helpful?
Thank 456yueh
Hannah G, Guest Relations Manager at Radisson Hotel Rochester Riverside, responded to this review

Reviewed 6 days ago NEWvia mobile

Damion at legends bar is so good! He remebers your drink, your name. He makes you feel like a friend. The bar atmisphere is relaxing and comfortable. This is the place to be if you just want have friendly drink or two. The whole staff is friendly!

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Thank de591
Hannah G, Guest Relations Manager at Radisson Hotel Rochester Riverside, responded to this review

We appreciate your feedback! I am so pleased you found Legends to be so welcoming. I shared your compliments with Damion, and it really made him smile. Thank you for choosing Legends, and hope to see you again in the near future!

Reviewed 1 week ago via mobile

Damion the bar tender at legends is amazing!! He has an amazing memory for what your drinking ,so very helpful ,and friendly. Great place to be It has great food , all the staff is helpful and accommodating.

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Helpful?
Thank Theresa T
Hannah G, Guest Relations Manager at Radisson Hotel Rochester Riverside, responded to this review

Thank you so much for your feedback. Damion is honored that you mentioned him by name, and it really made his day! Thank you for giving us the opportunity to thank him for a job well done. We hope you will visit us again soon!

Boston
Reviewed 1 week ago

Review collected in partnership with Radisson Hotels
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Thank 678collegemom
Hannah G, Guest Relations Manager at Radisson Hotel Rochester Riverside, responded to this review

New York City, New York
Reviewed 1 week ago

Review collected in partnership with Radisson Hotels
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Helpful?
Thank sandrabC5049RF
Hannah G, Guest Relations Manager at Radisson Hotel Rochester Riverside, responded to this review

United States
Reviewed 1 week ago

Review collected in partnership with Radisson Hotels
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Thank R5858LLmichellel
Hannah G, Guest Relations Manager at Radisson Hotel Rochester Riverside, responded to this review

Pittsburgh, United States
Reviewed 1 week ago

Review collected in partnership with Radisson Hotels
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Helpful?
Thank tynang2017
Hannah G, Guest Relations Manager at Radisson Hotel Rochester Riverside, responded to this review

Niagara Falls, Canada
Reviewed 2 weeks ago

The hotel is showing its age. Elevators were not all working or on. Slow dirty with beer left in them. Service elevator happened to be near us and was very noisy through out night and kept us awake. Needs upgrade

Review collected in partnership with Radisson Hotels
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Thank W9336TTpauld
Hannah G, Guest Relations Manager at Radisson Hotel Rochester Riverside, responded to this review

We appreciate you taking the time to share your experience with us. I will share your feedback with our maintenance and housekeeping teams to fine tune our operations. We strive for every guest to have a great experience, and I apologize that we fell short in this case. We will be working diligently to ensure a similar situation does not...

Upstate, NY
Reviewed 2 weeks ago

I booked the Radisson Riverside for my Husband and I for a Park and Fly Package. We stayed on 1/1/17 and flew out on 1/2/17. When we checked in around 5pm that evening, I advised the front desk that we would need a 4:30AM shuttle for the next day. They advised that would be no problem. We went to our...

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Helpful?
Thank 1Travelgirl08
Hannah G, Guest Relations Manager at Radisson Hotel Rochester Riverside, responded to this review

Thank you for taking the time for share your feedback with us. On behalf of the Radisson, I apologize that you did not have an enjoyable experience. I can assure you that is not normal or acceptable. If you would like to tell me more about your stay, please feel free to email me at grangerh@gfhotels.com. Again, that you for...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Legends Bar and Grille
Legends Bar and Grille
Cuisines: American, Bar
Things to do
  • Fitness Center with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Convenient downtown location central to all of Rochester's attractions and businesses. Newly renovated and rebranded, The Radisson Riverside Hotel Rochester offers Legends Bar and Grill onsite, fitness center, business center and free wifi ... more   less 

Additional Information about Radisson Hotel Rochester Riverside

Address: 120 E Main St, Rochester, NY 14604-1699
Location: United States > New York > Finger Lakes > Rochester
Price Range: $98 - $172 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Radisson Hotel Rochester Riverside 3.5*
Number of rooms: 460
Reservation Options:
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Also Known As:
Clarion Hotel Rochester Riverside
Clarion Rochester
Rochester Clarion
Hotel Style:
#12 Business Hotel in Rochester
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Questions & Answers

Here's what travelers have asked, with answers from Radisson Hotel Rochester Riverside staff and other travelers.
7 questions
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Questions? Get answers from Radisson Hotel Rochester Riverside staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Book ahead, ask for river view.”
 of 5 bubbles amys534, Jan 16, 2017 | Read review
“if visiting jazz festival make reservations early.”
 of 5 bubbles skaszab2016, Nov 27, 2016 | Read review
“We asked for a higher room with a nice city view, and got exactly that.”
 of 5 bubbles BinColorado, Nov 25, 2016 | Read review
“The 12th floor seems to be a busy place.”
 of 5 bubbles dmb672, Oct 29, 2016 | Read review
“Stay somewhere else.”
 of 5 bubbles MiamiSpy, Oct 22, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question