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The East Avenue Inn & Suites

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253 Reviews from our TripAdvisor Community

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Showing 250: English reviews
Rochester, New York
Level Contributor
96 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

From my initial phone call making a reservation, to check-in, a beautiful suite, best bed ever, and easy check-out, this hotel is tops on my list. Was only there for one night - work was being done at my apartment and I wanted a little luxury in my life. I highly recommend this place. And it's in walking distance of... More 

Helpful?
Thank Michaell333
2 reviews
5 of 5 stars Reviewed 5 days ago NEW

My husband and I travelled to Rochester from Maryland to drop off our son for his first year at college. We stayed two nights in a suite which was very clean with nice amenities such as free Wi-Fi, bottled water, coffee machine (with coffee), a large flat screen TV, small refrigerator, plenty of towels, and pillows. The included breakfast was... More 

Helpful?
Thank Glen M
Chicago, Illinois
1 review
5 of 5 stars Reviewed 1 week ago

When biking Erie Canal, foul weather foiled our progress and this hotel graciously cancelled without penalty and our subsequent later stay was great with solicitous staff (Jessica et. al.) and service. Nearby restaurant was excellent and nearness to museums and School of Music advantageous. Neighborhood lively night scene lends area a safe vibrant urban atmosphere without excessive noise. Far superior... More 

Helpful?
Thank prestidigitate
EastAveInnMGR, Front Office Manager at The East Avenue Inn & Suites, responded to this review

Thank you for your review. We love to hear great feedback from our guests. Glad we were able to provide a nice and quiet room for you while still being in the East End District. We hope your travels brings you back to our property in the future. More 

Hilton Head, South Carolina
Level Contributor
56 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Formerly from Rochester, it was great to stay at a place quaint in the city. Every staff member went out of their way to make us comfortable, were super friendly and knowledgeable. Updated and great appointments when we first entered the lobby with local art hung throughout the area. The room, for the price, was adequate but it very small...you... More 

Helpful?
Thank awaywego117
EastAveInnMGR, Front Office Manager at The East Avenue Inn & Suites, responded to this review

Thank you for your review. We appreciate your feedback. We are happy to hear that our staff went out of their way to make you feel more comfortable. Also we are glad you noticed our local art which we are proud to show in our hotel. We look forward to seeing you again in the future. More 

Rochester, New York
Level Contributor
45 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This hotel was a nice retreat away from home. The hotel itself was very clean and the staff were super friendly and very helpful-from the front desk staff to the house cleaning staff. The hotel was recently remodeled and it shows- the rooms are beautifully decorated, and are large than that of most other hotel rooms. The beds/mattresses in the... More 

Review collected in partnership with this hotel

Helpful?
Thank del3315
EastAveInnMGR, Front Office Manager at The East Avenue Inn & Suites, responded to this review

Thank you very much for taking the time to complete a review on our hotel. We a happy to hear such great news. It is a great feeling to know my staff is hitting on all cylinders. We look forward to seeing you and your family/friends again. More 

Santa Fe, New Mexico
1 review
4 of 5 stars Reviewed 4 weeks ago

Great location for night life and activities, friendly staff, good size room, nice breakfast. Ample and convenient parking as well. No elevator - be sure to stay on 1st floor if traveling with someone who has accessibility concerns.

Review collected in partnership with this hotel

Helpful?
Thank marthas457
EastAveInnMGR, Front Office Manager at The East Avenue Inn & Suites, responded to this review

Thank you for taking the time to complete a review on our property. Great to know you got to take advantage of the night life and activities in the area. We do understand the difficulties of not having an elevator. If you ever travel back to the area again please give us a call directly to ensure we can place... More 

New Hartford, United States
2 reviews
4 of 5 stars Reviewed 4 weeks ago

I had a pleasant stay over the course of three nights. The hotel was under some renovation, but this did not interfere at all with my stay. The staff at reception were attentive and helpful in providing assistance and directions around town.

Review collected in partnership with this hotel

Helpful?
Thank Kevin G
EastAveInnMGR, Front Office Manager at The East Avenue Inn & Suites, responded to this review

Thank you for your feedback. We love to hear that our staff took good care of you while you stayed with us. I understand that there is some mild construction taking place inbetween the guestrooms and the lobby. Glad to hear that it did not affect you. We look forward to seeing you again in the future. More 

Boston, Massachusetts, United States
Level Contributor
25 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed here for 2 weeks as my son was attending a summer program at Eastman School of Music (Eastman visitors can get a special rate at this hotel, check Eastman's website for more details). We were in a king suite (king sized bed, sleeper sofa, kitchenette). Pros: Front desk staff were responsive Closest hotel to Eastman Free shuttle available... More 

Helpful?
Thank Adrianne C
Cortland, New York
1 review
5 of 5 stars Reviewed 4 weeks ago

Small gardens areas and interior lounges with fireplaces, were an added bonus. The suite was spacious with fridge and complementary bottled water! Keyed entrance to building and of course rooms. Large modern bathrooms was a plus also.

Review collected in partnership with this hotel

Helpful?
Thank Kbeale8305
EastAveInnMGR, Front Office Manager at The East Avenue Inn & Suites, responded to this review

Thank you for completing your review on our property. We love to hear we are meeting the needs and desires of our guests. Being an indepenedent hotel gives us the ability to have the nice features of small garden area and interior lounges with fireplaces. We are glad to hear you noticed them. Hope you enjoyed your stay and look... More 

Hamburg, Pennsylvania
1 review
5 of 5 stars Reviewed 4 weeks ago

The woman at the front desk was very flexible and accommodating when we asked for several room changes to meet the needs of my father. She also arranged for us to check in early. I will definitely stay there next time I visit Rochester.

Review collected in partnership with this hotel

Helpful?
Thank grettaloha1030
EastAveInnMGR, Front Office Manager at The East Avenue Inn & Suites, responded to this review

Thank you for taking the time to complete a TripAdvisor review. We appreciate the positive feedback. Glad to hear my team is meeting your expectations. We hope to see you again soon. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Free Breakfast
  • Multilingual Staff
  • Airport Transportation
  • Meeting Rooms
  • Business Center with Internet Access
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Discover Downtown Rochester's only boutique hotel, The East Avenue Inn & Suites, located in the city's most vibrant neighborhood, the East End. Under new ownership and renovated in 2013, the hotel invites travelers to enjoy a modern and artistic guest experience only minutes away from all of Rochester's best known cultural attractions. The East Avenue Inn & Suites is proud to host traveler's from all around the world in our creatively styled and comfortable Deluxe Guest Rooms and Premium Suites. Our experienced and professional staff members love to help visitors make their visit to Rochester's most famous street a comfortable and memorable one. We hope you take a minute to read what others have said about their stays with us. ... more   less 

Additional Information about The East Avenue Inn & Suites

Address: 384 East Ave, Rochester, NY 14607-1909
Location: United States > New York > Finger Lakes > Rochester
Price Range: $121 - $231 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — The East Avenue Inn & Suites 2.5*
Number of rooms: 58
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Also Known As:
The East Avenue Hotel Rochester
Days Inn Rochester
East Avenue Hotel
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