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The Strathallan Rochester Hotel & Spa - a DoubleTree by Hilton

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About
Location
Cleanliness
Service
Value
Certificate of Excellence
Introducing downtown Rochester’s premier boutique hotel. Perfectly placed at the crossroads of our cultural and business districts, the Strathallan - a DoubleTree by Hilton combines unique access to local highlights with an exceptional level of personal service — all in a setting that brings a history of luxury into vibrant, contemporary focus.
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Property amenities
Free Parking
Restaurant
Free High Speed Internet (WiFi)
Business Center with Internet Access
Fitness Center with Gym / Workout Room
Shuttle Bus Service
Room Service
Wheelchair access
Meeting Rooms
Airport Transportation
Dry Cleaning
Laundry Service
Pool
Bar/Lounge
Concierge
Banquet Room
Conference Facilities
Non-Smoking Hotel
Heated pool
Indoor pool
Multilingual Staff
Self-Serve Laundry
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Room features
Suites
Non-Smoking Rooms
Family Rooms
Good to know
HOTEL STYLE
Residential Neighborhood
Great View
HOTEL CLASS
Hotel links
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Special Offer:Double Points, Every Stay
Hotel deals
Location
Full view
Getting there
Greater Rochester International Airport5 mi
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Nearby attractions
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Reviews (1,102)
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1,095 results
Traveler rating
784
201
62
27
21
Traveler type
Time of year
LanguageEnglish
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784
201
62
27
21
Show reviews that mention
All reviews rooftop bar free valet parking double tree fire pit great hotel art gallery top floor george eastman house park avenue cookies family wedding king suite living room rooms are spacious shuttle service would highly recommend this hotel business trip
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1 - 5 of 1,095 reviews
Reviewed 3 days ago via mobile

Me and my husband absolutely loved this hotel.Most hotels charge you for parking or valet parking this hotel didn’t charge for either.( first time for us).The hotel room was like a apartment and had so much character.The room was really clean also.It was wintertime but...More

Date of stay: December 2018
Thank dorianp355
Response from 00gc, General Manager at The Strathallan Rochester Hotel & Spa - a DoubleTree by HiltonResponded 3 days ago

Thank you for choosing The Strathallan Rochester Hotel & a DoubleTree by Hilton. It is a pleasure to know you loved your well-maintained accommodations and our hospitality. We look forward to welcoming you both on your next visit to our area. Sincerely, Paul Walters, General...More

Hotel's Favorite
Reviewed 2 weeks ago

We stayed this past weekend. The Strathallan is already a well known hotel in the Rochester area, so as a Rochester native I went in with reasonable expectations, as I was planning a bit of a surprise for my wife's birthday (a cake placed in...More

Date of stay: November 2018
Thank The_Erl-King
Response from 00gc, General Manager at The Strathallan Rochester Hotel & Spa - a DoubleTree by HiltonResponded 2 weeks ago

Thank you for choosing The Strathallan Rochester Hotel & a DoubleTree by Hilton. We are grateful to have the opportunity to be a part of your celebration and make your wife’s birthday a memorable one! We are happy to learn we exceeded your expectations, and...More

Reviewed 1 week ago

Beautiful hotel, great service and an amazing steak house right on premises. The hotel is a bit pricey but you get what you pay for. The room was extremely spacious and modern. When I come back to Rochester I will definately be staying hereMore

Date of stay: November 2018
Thank Frank P
Response from 00gc, General Manager at The Strathallan Rochester Hotel & Spa - a DoubleTree by HiltonResponded 1 week ago

Frank, thank you for the outstanding feedback of The Strathallan Rochester Hotel & Spa DoubleTree by Hilton. Our goal is to make every guest feel welcome and comfortable their entire visit, so we are pleased to know your experience met these expectations. We appreciate you...More

Reviewed 1 week ago

For the price of this hotel I was very disappointed with the quality. The room was below average with elements that were not as expected. The view was of an air conditioner and roof, the TV was broken when arrived, the toilet was broken throughout...More

Review collected in partnership with DoubleTree by Hilton
Date of stay: December 2018
Thank Sightseer25734303488
Response from 00gc, General Manager at The Strathallan Rochester Hotel & Spa - a DoubleTree by HiltonResponded 1 week ago

Thank you so much for your feedback regarding your recent stay. Our team strives to ensure an exceptional experience for each guest, and we are very sorry we did not meet these expectations. We hope you will give us another opportunity to show you our...More

Reviewed 1 week ago

Well they booked us in wrong room, wrong rate,they argued profuSely that they were right. I Gave up.The bedding and mattress from the 80's Im sure.Loudest hotel i believe i have ever stayed in. Hot water not hot . There motto something like if your...More

Date of stay: December 2018
Thank rangerfansince69
Response from 00gc, General Manager at The Strathallan Rochester Hotel & Spa - a DoubleTree by HiltonResponded 1 week ago

Thank you so much for being our guest and for your feedback regarding your recent stay. We are truly sorry that you were unhappy with your stay due to several issues with your guest room and noise, however, we hope you will give us another...More

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Questions & Answers
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ManalSQ
January 16, 2018|
AnswerShow all 4 answers
Response from 627herbe | Reviewed this property |
Not sure, give them a call
0
Votes
yipo
January 11, 2017|
AnswerShow all 5 answers
Response from Ted O | Reviewed this property |
The 2 bed suite and the pullout couch would be fine. They don't have the kitchen facilities but do have the refrigerator. The suites are quite large so thee should be plenty of room.
1
Vote
alusardi
October 23, 2016|
AnswerShow all 3 answers
Response from betsyjenkins3 |
Yes, contact the hotel directly to set up shuttle service. This hotel is only 15 mins from airport. Safe travels!
1
Vote
Room Tips
"good luck finding a quiet one"
rangerfansince69
1 week ago
Read review
"Elevators can be a bit loud for you light sleepers."
The_Erl-King
2 weeks ago
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"Demand a room away from elevators and/or housekeeping storage closets!"
Road824994
4 weeks ago
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"Ask for city views"
thartman95
Oct 29, 2018
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PRICE RANGE
$178 - $291 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
strathallan hotel rochester
LOCATION
United StatesNew YorkFinger LakesRochester
NUMBER OF ROOMS
155
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