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The Strathallan Rochester Hotel & Spa - a DoubleTree by Hilton

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Traveler (145)
Room & Suite (56)
Dining (22)
About
Location
Cleanliness
Service
Value
Certificate of Excellence
Introducing downtown Rochester’s premier boutique hotel. Perfectly placed at the crossroads of our cultural and business districts, the Strathallan - a DoubleTree by Hilton combines unique access to local highlights with an exceptional level of personal service — all in a setting that brings a history of luxury into vibrant, contemporary focus.
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Property amenities
Free Parking
Restaurant
Free High Speed Internet (WiFi)
Business Center with Internet Access
Fitness Center with Gym / Workout Room
Shuttle Bus Service
Room Service
Wheelchair access
Meeting Rooms
Airport Transportation
Dry Cleaning
Laundry Service
Pool
Bar/Lounge
Concierge
Banquet Room
Conference Facilities
Non-Smoking Hotel
Heated pool
Indoor pool
Multilingual Staff
Self-Serve Laundry
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Room features
Suites
Non-Smoking Rooms
Family Rooms
Good to know
HOTEL STYLE
Residential Neighborhood
Great View
HOTEL CLASS
Hotel links
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Special Offer:Double Points, Every Stay
Hotel deals
Location
Full view
Getting there
Greater Rochester International Airport5 mi
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Nearby attractions
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Reviews & more
1,102Reviews
194Photos
6Q+A
100Room tips
Traveler rating
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Me and my husband absolutely loved this hotel.Most hotels charge you for parking or valet parking this hotel didn’t charge for either.( first time for us).The hotel room was like a apartment and had so much character.The room was really clean also.It was wintertime but we also en
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Response from 00gc, General Manager at The Strathallan Rochester Hotel & Spa - a DoubleTree by Hilton
Responded 2 days ago
Thank you for choosing The Strathallan Rochester Hotel & a DoubleTree by Hilton. It is a pleasure to know you loved your well-maintained accommodations and our hospitality. We look forward to welcoming you both on your next visit to our area. Sincerely, Paul Walters, General Manager
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Beautiful hotel, great service and an amazing steak house right on premises. The hotel is a bit pricey but you get what you pay for. The room was extremely spacious and modern. When I come back to Rochester I will definately be staying here
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Response from 00gc, General Manager at The Strathallan Rochester Hotel & Spa - a DoubleTree by Hilton
Responded 1 week ago
Frank, thank you for the outstanding feedback of The Strathallan Rochester Hotel & Spa DoubleTree by Hilton. Our goal is to make every guest feel welcome and comfortable their entire visit, so we are pleased to know your experience met these expectations. We appreciate you mentioning our spacious guest rooms, superior service, and the delicious on-site restaurant. We appreciate your business and look forward to serving you again. Sincerely, Paul Walters, General Manager
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For the price of this hotel I was very disappointed with the quality. The room was below average with elements that were not as expected. The view was of an air conditioner and roof, the TV was broken when arrived, the toilet was broken throughout our stay. There were also elemen
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Review collected in partnership with DoubleTree by Hilton
Response from 00gc, General Manager at The Strathallan Rochester Hotel & Spa - a DoubleTree by Hilton
Responded 1 week ago
Thank you so much for your feedback regarding your recent stay. Our team strives to ensure an exceptional experience for each guest, and we are very sorry we did not meet these expectations. We hope you will give us another opportunity to show you our hospitality and to prove that we truly value your patronage. Sincerely, Paul Walters General Manager
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Well they booked us in wrong room, wrong rate,they argued profuSely that they were right. I Gave up.The bedding and mattress from the 80's Im sure.Loudest hotel i believe i have ever stayed in. Hot water not hot . There motto something like if your not pleased we make it right is
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Response from 00gc, General Manager at The Strathallan Rochester Hotel & Spa - a DoubleTree by Hilton
Responded 1 week ago
Thank you so much for being our guest and for your feedback regarding your recent stay. We are truly sorry that you were unhappy with your stay due to several issues with your guest room and noise, however, we hope you will give us another opportunity to show you our hospitality and to prove that we truly value your patronage. Sincerely, Paul Walters General Manager
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Tons of venues less than 1 mile from. Museum, science center and art gallery. Hotel itself is amazing. The staff is very pleasant and helpful. The shuttle service members are also friendly and will suggest great places to go near by. The pub has great food, I suggest you eat ther
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Review collected in partnership with DoubleTree by Hilton
Response from 00gc, General Manager at The Strathallan Rochester Hotel & Spa - a DoubleTree by Hilton
Responded 1 week ago
Thank you for your wonderful review of The Strathallan Rochester Hotel & a DoubleTree by Hilton. We strive daily to please our guests and your feedback tells us we are meeting those goals. It was a pleasure serving you, and we look forward to hosting you again soon. Sincerely, Paul Walters General Manager
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Very comfortable beds and rooms
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Is it possible for outside hotel guests to pay a small fee to use the hotel pool for a few hours?
Not sure, give them a call
0 votes
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will a couple & 4 kids ages12 & younger be able to share a lg suite? is there rooms with kitchenette s??
The 2 bed suite and the pullout couch would be fine. They don't have the kitchen facilities but do have the refrigerator. The suites are quite large so thee should be plenty of room.
1 vote
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is there regular shuttle service from ROC ? i arrive late on NOV 11. many thanks.
Yes, contact the hotel directly to set up shuttle service. This hotel is only 15 mins from airport. Safe travels!
1 vote
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We are staying with you for the University of Rochester medical school graduation which will be held at the Eastman Theatre the afternoon of May 13. We are a multi-generational group. Is there a shuttle available to take some of us to the theatre and to pick us up after?
They do have a shuttle. I am not sure where they go.
0 votes
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Has anyone attended a wedding this summer on the rooftop of the Strathallen? What was your experience?
My wedding is going to be there but not in the summer. It is scheduled for 1/28/17. If you are planning a wedding I would call Jackie with the sales team or a wedding planner who help us picked the StrathAllan which is events by Jen.
0 votes
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Previous
12
"good luck finding a quiet one"
"Elevators can be a bit loud for you light sleepers."
"Demand a room away from elevators and/or housekeeping storage closets!"
"Ask for city views"
"West side rooms are quieter"
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PRICE RANGE
$178 - $291 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
strathallan hotel rochester
LOCATION
United StatesNew YorkFinger LakesRochester
NUMBER OF ROOMS
155
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