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The Strathallan Rochester Hotel & Spa - a DoubleTree by Hilton

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Traveler (136)
Room & Suite (58)
Dining (22)
Overview
Hotel website
550 East Ave, Rochester, NY 14607-2034 See on map
AMENITIES
Free Wifi
Free Parking
Pool
Non-Smoking Hotel
Restaurant
Free Airport Transportation
Room Service
3.5 Star accommodation
Additional information
Visit Hotel Website
Offers from The Strathallan Rochester Hotel & Spa - a DoubleTree by Hilton
Special Offer: Double Points, Every Stay
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Rooms
Oct 7Oct 8
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,078)
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1,071 results
Traveler rating
770
198
58
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770
198
58
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Show reviews that mention
All reviewsrooftop barfree valet parkingfire pitdouble treegreat hotelart gallerytop floorgeorge eastman housepark avenuecookiesshuttle servicefamily weddingrooms are spaciousliving roomhotel restaurantking suitewould highly recommend this hotel
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1 - 5 of 1,071 reviews
Reviewed yesterday

Online this looks like a really nice hotel. Panorama Bar, Japanese Restaurant and Steak Bar and Lounge. So we booked in for a Friday night when visiting Rochester for a performance. Apart from a few irritants like only two elevators which are very slow, very...More

Thank psimpsonsegmedica
Response from 00gc, General Manager at The Strathallan Rochester Hotel & Spa - a DoubleTree by HiltonResponded yesterday

Thank you for choosing our hotel on your recent visit to the area. We were disappointed that we did not live up to our typical standards, and we're truly sorry your stay was anything less than exceptional. We will discuss this as a team and...More

Hotel's Favorite
Reviewed 4 weeks ago

The Strathallan is a first-class hotel located in a beautiful neighborhood that borders downtown Rochester and it is conveniently located near museums, art galleries, boutique shops, great restaurants and even a few micro-breweries. The hotel rooms are spacious and the staff is very friendly. One...More

Thank AC585ROC
Response from 00gc, General Manager at The Strathallan Rochester Hotel & Spa - a DoubleTree by HiltonResponded 4 weeks ago

Thank you for your wonderful review and for highlighting our excellent location. We are thrilled to read you liked your well-appointed room as well as our courteous associates while you were here. Thanks for the recommendation to future guests. We look forward to welcoming you...More

Reviewed yesterday

We went for a wedding. Not likely to go back since we live so close to Rochester, however, if we didn’t, we wouldn’t stay there since the bed and pillows were so uncomfortable and the check in staff seemed very overwhelmed and the staff just...More

Review collected in partnership with DoubleTree by Hilton
Thank jcappuccino221
Response from 00gc, General Manager at The Strathallan Rochester Hotel & Spa - a DoubleTree by HiltonResponded yesterday

We appreciate you choosing us and for taking the time to leave your feedback. We apologize for the difficulties you experienced. Your review will be discussed with our team to make necessary corrections. We appreciate your comments and hope to have another opportunity to welcome...More

Reviewed yesterday

From out of town for a wedding in Rochester. Hotel provides a shuttle to and from the airport along with valet, room service and other amenities. Very clean; all if the staff were very eager to meet our needs.More

Review collected in partnership with DoubleTree by Hilton
Thank wagnermatthew717
Response from 00gc, General Manager at The Strathallan Rochester Hotel & Spa - a DoubleTree by HiltonResponded yesterday

Thank you for being our guest at The Strathallan Rochester Hotel & a DoubleTree by Hilton. We are delighted to read you liked our shuttle service and that our associates went out of their way to provide you with an exceptional stay. We hope you...More

Reviewed yesterday

Everything about our wedding weekend was perfect- and it all centered around the Strathallan! Our guests loved the rooms and the convenience of having them right there by the reception. The rooftop city-view ballroom was gorgeous, spacious, and provided us with the most unreal sunset...More

Thank Britt R
Response from 00gc, General Manager at The Strathallan Rochester Hotel & Spa - a DoubleTree by HiltonResponded yesterday

Britt, thank you for choosing The Strathallan Rochester Hotel & a DoubleTree by Hilton to host the wedding. We appreciate you for letting us know our catering and associates produced an exceptional event. We are also thrilled to read you loved the delicious food offerings...More

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Restaurant
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Room Service
Pool
Bar/Lounge
Hotel Amenities
Free Parking
Business Center with Internet Access
Shuttle Bus Service
Room Service
Wheelchair access
Meeting Rooms
Airport Transportation
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Conference Facilities
Non-Smoking Hotel
Multilingual Staff
Self-Serve Laundry
Things to do
Restaurant
Fitness Center with Gym / Workout Room
Pool
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
$205 - $333 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Rochester
#1 Romantic Hotel in Rochester
#1 Family Hotel in Rochester
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
$205 - $333 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Rochester
#1 Romantic Hotel in Rochester
#1 Family Hotel in Rochester
Room types
Suites, Non-Smoking Rooms, Family Rooms
Photos
Traveler (136)
Room & Suite (58)
Dining (22)
Pool & Beach (3)
Business Center & Event Rooms (3)
Nearby
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Questions & Answers
Ask a question
ManalSQ
January 16, 2018|
AnswerShow all 4 answers
Response from Herb E | Reviewed this property |
Not sure, give them a call
0
Votes
yipo
January 11, 2017|
AnswerShow all 5 answers
Response from Ted O | Reviewed this property |
The 2 bed suite and the pullout couch would be fine. They don't have the kitchen facilities but do have the refrigerator. The suites are quite large so thee should be plenty of room.
1
Vote
alusardi
October 23, 2016|
AnswerShow all 3 answers
Response from betsyjenkins3 |
Yes, contact the hotel directly to set up shuttle service. This hotel is only 15 mins from airport. Safe travels!
1
Vote
Room Tips
"West side rooms are quieter"
Read review
"220 has a balcony but it is right above the front driveway/firepit. Could get loud on weekends."
Read review
"Try for a higher floor"
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"The suites are incredible!"
Read review
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