We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Strathallan Rochester Hotel & Spa - a DoubleTree by Hilton

Traveler (160)
Room & Suite (57)
Dining (23)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Introducing downtown Rochester’s premier boutique hotel. Perfectly placed at the crossroads of our cultural and business districts, the Strathallan - a DoubleTree by Hilton combines unique access to local highlights with an exceptional level of personal service — all in a setting that brings a history of luxury into vibrant, contemporary focus.
Read more
Property amenities
Free parking
Restaurant
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Room service
Pool
Bar/Lounge
Airport transportation
Banquet Room
Business Center with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Indoor pool
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Self-Serve Laundry
Shuttle Bus Service
Wheelchair access
Show more
Room features
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Residential Neighborhood
Centrally Located
HOTEL CLASS
Hotel links
Visit hotel website
Special Offer:Price Match Guarantee
Hotel deals

Location

Full view
86Good for walkers
Grade: 86 out of 100
26Restaurantswithin 0.3 miles
10Attractionswithin 0.3 miles
1,138Reviews
6Q+A
100Room tips
Traveler rating
  • 807
  • 212
  • 65
  • 32
  • 22
Time of year
Traveler type
Language
  • More languages
  • Filter
  • English
Popular mentions
Poor - from valets who do not get luggage from car, to check-in staff who are unfriendly, uncaring and unhelpful. I did not get my requested room type despite phoning 5 days before and having it confirmed. I booked as a Hilton Honors member but not recognised - unless that’s why
Read more
Review collected in partnership with DoubleTree by Hilton
+1
Hotel's Favorite
We love staying at the Strathallan whenever we are in Rochester, and most recently stayed there while visiting friends and relatives over the holidays. Staying in a 1 bedroom+ fits us and the kids well with them on the pullout sofa. The room was clean, nicely decorated and a
Read more
Response from 00gc, General Manager at The Strathallan Rochester Hotel & Spa - a DoubleTree by Hilton
Responded Jan 20, 2019
We appreciate you taking the time to write a review about your visit to The Strathallan Rochester Hotel & Spa - a DoubleTree by Hilton; your feedback is important to us. It was a pleasure to read how much you enjoyed our clean, comfortable accommodations, exceptional service, and great location. We look forward to welcoming you on your next visit to our area. Sincerely, Paul Walters General Manager
Read more
Pool closed for repairs Roof top bar closed Very expensive restaurant Char unwilling to accommodate allergies Entrees did not include salad or sides (extra $$) food choices Breakfast buffet not worth the cost
Read more
Review collected in partnership with DoubleTree by Hilton
Everything about our stay was perfect . Your front-end supervisor check us in promptly with a smile. The gentlemen that took care of our vehicle and bags with very nice and professional. Our room was amazing and very clean. We had a few different shuttle drivers because of the
Read more
Great food, awesome location, a great looking hotel... Without functioning wifi. We were told not to even try to use the hhonors branded wifi and instead use attwifi. It worked maybe half the time of our 4 night stay. When the wifi went down for the ENTIRE HOTEL, my work had to
Read more
Review collected in partnership with DoubleTree by Hilton
Response from 00gc, General Manager at The Strathallan Rochester Hotel & Spa - a DoubleTree by Hilton
Responded 1 week ago
Thank you for being our guest and for the kind words toward our hotel. We are disappointed that your stay was ruined by the wireless internet not functioning properly and we understand how frustrating this was. We hope you will accept our apologies and give us another chance to make your stay perfect as it should be. Thank you again for you business and taking the time to review your experience. Sincerely, Paul Walters General Manager
Read more
Previous
Is it possible for outside hotel guests to pay a small fee to use the hotel pool for a few hours?
Not sure, give them a call
0 votes
Show all answers
will a couple & 4 kids ages12 & younger be able to share a lg suite? is there rooms with kitchenette s??
The 2 bed suite and the pullout couch would be fine. They don't have the kitchen facilities but do have the refrigerator. The suites are quite large so thee should be plenty of room.
1 vote
Show all answers
is there regular shuttle service from ROC ? i arrive late on NOV 11. many thanks.
Yes, contact the hotel directly to set up shuttle service. This hotel is only 15 mins from airport. Safe travels!
1 vote
Show all answers
My wedding is going to be there but not in the summer. It is scheduled for 1/28/17. If you are planning a wedding I would call Jackie with the sales team or a wedding planner who help us picked the StrathAllan which is events by Jen.
0 votes
Show all answers
PreviousNext
12
"We stayed on the 8th floor in a two room king suite and the view was amazing ."
"King bed, 2 room suite at the corner of the hotel"
"good luck finding a quiet one"
"Elevators can be a bit loud for you light sleepers."
"Demand a room away from elevators and/or housekeeping storage closets!"
PreviousNext
12345620
PRICE RANGE
$191 - $327 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
strathallan hotel rochester
LOCATION
United StatesNew YorkFinger LakesRochester
NUMBER OF ROOMS
155
Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing