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The Strathallan Rochester Hotel & Spa - a DoubleTree by Hilton

Traveler (160)
Room & Suite (57)
Dining (23)
Certificate of Excellence


Certificate of Excellence
Introducing downtown Rochester’s premier boutique hotel. Perfectly placed at the crossroads of our cultural and business districts, the Strathallan - a DoubleTree by Hilton combines unique access to local highlights with an exceptional level of personal service — all in a setting that brings a history of luxury into vibrant, contemporary focus.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Room service
Airport transportation
Banquet Room
Business Center with Internet Access
Conference Facilities
Dry Cleaning
Heated pool
Indoor pool
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Self-Serve Laundry
Shuttle Bus Service
Wheelchair access
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Room features
Family Rooms
Non-smoking rooms
Good to know
Residential Neighborhood
Centrally Located
Hotel links
Visit hotel website
Special Offer:Price Match Guarantee
Hotel deals


Full view
86Good for walkers
Grade: 86 out of 100
26Restaurantswithin 0.3 miles
10Attractionswithin 0.3 miles
100Room tips
Traveler rating
  • 807
  • 212
  • 65
  • 32
  • 22
Time of year
Traveler type
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  • English
Popular mentions
Poor - from valets who do not get luggage from car, to check-in staff who are unfriendly, uncaring and unhelpful. I did not get my requested room type despite phoning 5 days before and having it confirmed. I booked as a Hilton Honors member but not recognised - unless that’s why
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Review collected in partnership with DoubleTree by Hilton
Hotel's Favorite
We love staying at the Strathallan whenever we are in Rochester, and most recently stayed there while visiting friends and relatives over the holidays. Staying in a 1 bedroom+ fits us and the kids well with them on the pullout sofa. The room was clean, nicely decorated and a
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Response from 00gc, General Manager at The Strathallan Rochester Hotel & Spa - a DoubleTree by Hilton
Responded Jan 20, 2019
We appreciate you taking the time to write a review about your visit to The Strathallan Rochester Hotel & Spa - a DoubleTree by Hilton; your feedback is important to us. It was a pleasure to read how much you enjoyed our clean, comfortable accommodations, exceptional service, and great location. We look forward to welcoming you on your next visit to our area. Sincerely, Paul Walters General Manager
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Pool closed for repairs Roof top bar closed Very expensive restaurant Char unwilling to accommodate allergies Entrees did not include salad or sides (extra $$) food choices Breakfast buffet not worth the cost
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Review collected in partnership with DoubleTree by Hilton
Everything about our stay was perfect . Your front-end supervisor check us in promptly with a smile. The gentlemen that took care of our vehicle and bags with very nice and professional. Our room was amazing and very clean. We had a few different shuttle drivers because of the
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Great food, awesome location, a great looking hotel... Without functioning wifi. We were told not to even try to use the hhonors branded wifi and instead use attwifi. It worked maybe half the time of our 4 night stay. When the wifi went down for the ENTIRE HOTEL, my work had to
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Review collected in partnership with DoubleTree by Hilton
Response from 00gc, General Manager at The Strathallan Rochester Hotel & Spa - a DoubleTree by Hilton
Responded 1 week ago
Thank you for being our guest and for the kind words toward our hotel. We are disappointed that your stay was ruined by the wireless internet not functioning properly and we understand how frustrating this was. We hope you will accept our apologies and give us another chance to make your stay perfect as it should be. Thank you again for you business and taking the time to review your experience. Sincerely, Paul Walters General Manager
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Is it possible for outside hotel guests to pay a small fee to use the hotel pool for a few hours?
Not sure, give them a call
0 votes
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will a couple & 4 kids ages12 & younger be able to share a lg suite? is there rooms with kitchenette s??
The 2 bed suite and the pullout couch would be fine. They don't have the kitchen facilities but do have the refrigerator. The suites are quite large so thee should be plenty of room.
1 vote
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is there regular shuttle service from ROC ? i arrive late on NOV 11. many thanks.
Yes, contact the hotel directly to set up shuttle service. This hotel is only 15 mins from airport. Safe travels!
1 vote
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My wedding is going to be there but not in the summer. It is scheduled for 1/28/17. If you are planning a wedding I would call Jackie with the sales team or a wedding planner who help us picked the StrathAllan which is events by Jen.
0 votes
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"We stayed on the 8th floor in a two room king suite and the view was amazing ."
"King bed, 2 room suite at the corner of the hotel"
"good luck finding a quiet one"
"Elevators can be a bit loud for you light sleepers."
"Demand a room away from elevators and/or housekeeping storage closets!"
$191 - $327 (Based on Average Rates for a Standard Room)
strathallan hotel rochester
United StatesNew YorkFinger LakesRochester
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