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Strathallan - a DoubleTree by Hilton

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787 Reviews from our TripAdvisor Community

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Showing 780: English reviews
Orlando, United States
2 reviews
5 of 5 stars Reviewed yesterday NEW

The staff were professional, courteous, outgoing and willing to go above and beyond to ensure our stay was comfortable, relaxing and pleasurable. I would highly recommend staying at this location for a quality overall experience. I'm looking forward to return for another visit to enjoy the hotel, staff and restaurant. The executive staff demonstrated Diamond customer service and ensuring our... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Claudette L
Ann Arbor, Michigan
Level Contributor
215 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 126 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

First a little history. The Strathallen was built by investors in the early 70s as a luxury property for senior tenants. The surrounding neighborhood was the "best" of Rochester with huge homes, museums, the old U of R, first class restaurants, etc. But the investors did not see the Yuppification coming to the area, and the desire of wealthy seniors... More 

Helpful?
Thank Bloodman33
Rochester, United States
5 of 5 stars Reviewed 2 days ago NEW

We booked a spontaneous overnight with the family and enjoyed the pool, Hatti's sushi on the rooftop for dinner, Char for breakfast and walked to some shopping on Park Ave. Some of the best hotel and restaurant staff anywhere.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Jim M
Buffalo, New York
1 review
5 of 5 stars Reviewed 4 days ago NEW via mobile

The staff at the Strathallen Doubletree in Rochester, New York has the best hospitality staff of any hotel that I have visited nationally and abroad. I am a regular and the many acts of kindness shown by the Strathallen Doubletree often exceeds that of others in the industry. On my most recent birthday look what I found in my favorite... More 

Helpful?
Thank Vera J
Upstate NY
Level Contributor
44 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed 1 week ago

Great hotel. Good restaurant. Use the valet for parking. In the middle of Rochester by the Eastman house. NIce area to take a run in. Hotel is very well maintained. Service is always good and I have stayed there at least a dozen time.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Illan L
jayrettberg, Manager at Strathallan - a DoubleTree by Hilton, responded to this review

Thank you for taking the time to write such a nice review. We appreciate your loyalty to our property and look froward to seeing you soon. More 

Amsterdam, United States
1 review
4 of 5 stars Reviewed 1 week ago

Strathallan has a great atmosphere, the staff are always friendly and helpful. Nestled in one of the most prestigious neighborhoods in Rochester, it is a great location for business or leisure. The restaurants are top notch and their menus have many options.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Jacqueline M
jayrettberg, Manager at Strathallan - a DoubleTree by Hilton, responded to this review

Thank you for the nice review of our property. We take great pride in The Strathallan and we are pleased you were able to enjoy it. We look forward to your return. More 

New York City, New York
1 review
5 of 5 stars Reviewed 1 week ago

The Strathallen is a fantastic hotel. It's clean, comfortable and roomy. Most importantly the personnel at Strathallen were extremely friendly, professional and accommodating. I wish all of my business stays were like this. Highly recommend!!!!

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank rudina0
jayrettberg, Manager at Strathallan - a DoubleTree by Hilton, responded to this review

Thank you for the nice review of our property. We take great pride in The Strathallan and we are pleased you were able to enjoy it. We look forward to your return. More 

Tampa, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Well located and great all-around product and service. I enjoyed a steak dinner that was fantastic and a nice breakfast buffet. Rooftop bar is a great feature, especially on good weather evenings, and great views. Rooms well appointed and no noise noticed throughout the night. I highly recommend this hotel for business and other travelers.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank William S
jayrettberg, Manager at Strathallan - a DoubleTree by Hilton, responded to this review

Thank you for the nice review of our property. We take great pride in The Strathallan and we are pleased you were able to enjoy it. We look forward to your return. More 

New York, United States
1 review
1 of 5 stars Reviewed 2 weeks ago

The staff is friendly, but the hotel elevators need updating, they only had two sets of towels in the bathroom and 1 roll of toilet paper. I have stayed in hundreds of hotels and this was a first. Not directly related to the hotel, but Uber is not available yet and there are not enough cabs. The hotel does have... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Richard S
jayrettberg, Manager at Strathallan - a DoubleTree by Hilton, responded to this review

Thank you for your feedback regarding your stay at our hotel. We are in the process of putting in new elevators...the work will be completed by 2017. I am sorry your experienced a slow elevator. By pressing the "careline" button on your room phone the staff will deliver anything your may need for a comfortable stay. We look forwrd to... More 

Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Planned a good friend's retirement here. Amanda was awesome as was the rest of the staff. Very pleased with the service, food and venue. We had the rooftop and there was a band playing which just made the occasion even better. I am a long time customer and always recommend the Strathallan for a place to stay and eat.

Helpful?
Thank Amy S
jayrettberg, Manager at Strathallan - a DoubleTree by Hilton, responded to this review

Thank you for the nice review of our property. We take great pride in The Strathallan and we are pleased you were able to enjoy it. We look forward to your return. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Pool
  • Bar/Lounge
  • Room Service
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Free Parking
  • Airport Transportation
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Introducing downtown Rochester’s premier boutique hotel. Perfectly placed at the crossroads of our cultural and business districts, the Strathallan - a DoubleTree by Hilton combines unique access to local highlights with an exceptional level of personal service — all in a setting that brings a history of luxury into vibrant, contemporary focus. ... more   less 

Additional Information about Strathallan - a DoubleTree by Hilton

Address: 550 East Ave, Rochester, NY 14607-2034
Location: United States > New York > Finger Lakes > Rochester
Price Range: $179 - $304 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Strathallan - a DoubleTree by Hilton 3*
Number of rooms: 155
Reservation Options:
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Also Known As:
Strathallan Hotel Rochester
Hotel Style:
#1 Romantic Hotel in Rochester
#1 Family Hotel in Rochester
#1 Business Hotel in Rochester
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