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Country Inn & Suites by Radisson, Rochester-Pittsford/Brighton, NY

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Room & Suite (31)
Dining (5)
Family and Play Areas (2)
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Overview
  • Excellent64%
  • Very good26%
  • Average5%
  • Poor3%
  • Terrible2%
Travelers talk about
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Suites
Fitness center
3 Star Hotel
All hotel details
Offers from Country Inn & Suites by Radisson, Rochester-Pittsford/Brighton, NY
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Rooms
May 6May 7
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (124)
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122 results
Traveler rating
77
32
6
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3
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LanguageEnglish
77
32
6
4
3
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All reviewsnazareth collegebaseball tournamentfront desk managerwafflescookiesfire pitnice lobbydefinitely stay here againpositive experiencethe staff was friendly and helpfulcomplimentary breakfastrooms are spaciousgreat customer serviceking bedgreat hotelfree wificonvenient location
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1 - 5 of 122 reviews
Reviewed 1 week ago

I tend to require several things when booking a hotel for family leisure travel. First a hotel with complimentary breakfast is a must. This breakfast has the basics: cereal, yogurt, bagels, muffins, etc. There is also a small hot selection of eggs, sausage, and potatoes....More

Review collected in partnership with Country Inns & Suites By Radisson
Thank L528IBandrear
Response from Michael M, General Manager at Country Inn & Suites by Radisson, Rochester-Pittsford/Brighton, NYResponded 4 days ago

Hi L528IBandrear, We're really glad you liked everything, especially our staff! Thank you for recognizing them in your review, it means a lot to us and I'll be sure to share it with them. We are hoping to have a pool installed within the next...More

Reviewed 2 weeks ago

We rolled into town about 8:45 pm at night. Hotel rooms were scarce as there had been a powerful wind storm that took down power lines around the city. Thankfully, the Country Inn & Suites had added "The Lodge," a 2-story addition behind the original...More

Thank Lynn R
Response from Michael M, General Manager at Country Inn & Suites by Radisson, Rochester-Pittsford/Brighton, NYResponded 1 week ago

Hi Lynn! We love Lily! She is a wonderful person to have here and she always goes out of her way to make our guests feel right at home. Thank you for recognizing her helpfulness and personality. We're glad you liked "The Lodge" building and...More

Reviewed 2 weeks ago

My wife and I have stayed at this hotel a few times now. The central location is great but we keep coming back for the cleanliness and staff. Everyone is extremely helpful and always goes out of their way for whatever we need. We will...More

Thank James M
Response from Michael M, General Manager at Country Inn & Suites by Radisson, Rochester-Pittsford/Brighton, NYResponded 2 weeks ago

Hi James, Thank you so much for kind staff commendations. We do have a wonderful group of people and they work very hard to make everyone feel welcomed and at home. We always enjoy having you guys and we look forward to seeing you in...More

Reviewed 3 weeks ago via mobile

Nice Location Excellent reception staff (Lilly) Old hotel without with basic interiors. Housekeeping not well found blood stain on mattress exactly below pillow side being late even reception staff made it changed.More

Thank abhidave22
Response from Michael M, General Manager at Country Inn & Suites by Radisson, Rochester-Pittsford/Brighton, NYResponded 2 weeks ago

Hello abhidave, Thank you for acknowledging Lily, she is an outstanding person and we love having her here. We just renovated our entire hotel in 2017 and we are very diligent when it comes to cleanliness. We are one of the few hotels that inspects...More

Reviewed 3 weeks ago

More

Review collected in partnership with Country Inns & Suites By Radisson
Response from Michael M, General Manager at Country Inn & Suites by Radisson, Rochester-Pittsford/Brighton, NYResponded 2 weeks ago

More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Fitness Center with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Business Center with Internet Access
Laundry Service
Dry Cleaning
Multilingual Staff
Self-Serve Laundry
Room amenities
Air Conditioning
Refrigerator in room
Microwave
Minibar
Things to do
Fitness Center with Gym / Workout Room
Details
Price range
$105 - $181 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Business Hotel in Rochester
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
$105 - $181 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Business Hotel in Rochester
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Room & Suite (31)
Dining (5)
Family and Play Areas (2)
Business Center & Event Rooms (2)
Questions & Answers
Ask a question
mz321
August 2, 2017|
Answer
Response from revrpb619 | Reviewed this property |
Not sure what you are asking. Did the corporate website say they were going under renovations? When we were there in May the place was fine: clean, friendly and very accommodating (see my review). I would suggest you call... More
0
Votes
R R
May 22, 2017|
Answer
Response from CountryInnMonroeAve | Property representative |
Yes, we have a larger style mini fridge along with a microwave and coffee maker in every room!
0
Votes
Mohammed B
February 4, 2017|
AnswerShow all 3 answers
Response from CountryInnMonroeAve | Property representative |
There is no deposit necessary to book a room with us! We just require a credit card to confirm the booking. As long as you stay with us or cancel within 24 hours of your reservation there will be no penalties. We look... More
0
Votes
Room Tips
"The Lodge is quiet and behind a pizzeria with a wood-burning oven."
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"Ask for an upgrade at check in, you can get a suite for like only $25 more if available"
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"We loved the suite because of the table and sitting area."
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"It's quiet even though it's in the middle of a busy boulevard"
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