We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Crumbs in the bed, left the room at 10:30 am yet no one managed to come and make it up all day. The construction was not an issue, although the lack of sufficient staff at the front desk made it slow.More
Review collected in partnership with Hyatt Hotels
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Thank Wendy V
Management response:Responded 2 days ago
Thank you for taking the time to write a review.
We have brought the issue regarding the cleanliness of your guestroom to our housekeeping team and are working to ensure this does not happen again. We are also making sure our front desk...More
In town for a wedding. Hotel under renovation, big mess. Asked for two extra bath towels, never delivered. Had to pay $12/day to park. Passed on $13 breakfast, enough disappointments for one over priced trip. Poor choice of hotels, better deals/service out there.More
Management response:Responded 4 days ago
Thank you for taking the time to write a review. We appreciate your feedback.
We apologize that your request for extra bath towels was not met. This is not to our standards and we are looking into why they were never delivered to you....More
$143 - $259 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#2 Green Hotel in Rochester
#8 Business Hotel in Rochester
Non-Smoking Rooms ,
Accessible rooms ,
Number of rooms
TripAdvisor is proud to partner with Hyatt Hotels Corporation, Expedia, Hotels.com, Booking.com, Travelocity, Orbitz, Hotwire, TripOnline SA, Priceline, Cancelon, HotelsforEveryone, getaroom.com and HotelQuickly so you can book your Hyatt Regency Rochester reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.