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Holiday Inn Express Rochester - University Area

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Traveler (18)
Room & Suite (11)
Dining (3)
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Overview
  • Excellent56%
  • Very good23%
  • Average17%
  • Poor3%
  • Terrible1%
Travelers talk about
“hie breakfast”(2 reviews)
“nice breakfast”(4 reviews)
“henrietta road”(2 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Free Airport Transportation
2 Star Hotel
All hotel details
Additional information
Offers from Holiday Inn Express Rochester - University Area
Special Offer: Book Direct and Save
Hotel deals
Offers from Holiday Inn Express Rochester - University Area
Special Offer: Book Direct and Save
Hotel deals
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Reviews (52)
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Traveler rating
26
12
9
2
1
Traveler type
Time of year
LanguageEnglish
26
12
9
2
1
Show reviews that mention
All reviewshie breakfastnice breakfasthenrietta roadfifth flooryogurtthe usual farefitness centerroom was cleanawesome staybreakfast attendantfront deskdvd playermicrowave and fridgeindoor poolbreakfast itemsgreat hotelconvenient location
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1 - 5 of 50 reviews
Hotel's Favorite
Reviewed February 24, 2018

We loved this hotel! I tend to be picky, and I was actually impressed by this hotel. It is very clean, comfortable, and inviting. The free breakfast has a lot of variety, and serves good quality food. For example, instead of the usual cheap stirred...More

Thank cubatourist
Reviewed February 21, 2018 via mobile

I stayed at this holiday inn express with my 2 young children as part of a quick overnight trip to the area. We frequently visit Rochester but this was our first stay at this hotel. Staff was friendly and the lobby was very nice, clean...More

Thank reviewer0946
Response from VisionsGM, General Manager at Holiday Inn Express Rochester - University AreaResponded February 23, 2018

Good Afternoon, I want to start by saying I am sorry that you did not have a positive experience while staying at our property. We pride ourselves on providing a comfortable, and clean stay for our guests in all areas of our hotel, including the...More

Reviewed October 28, 2017

This hotel was a little hard to find because it doesn't face Henrietta Road. The room was a bit small compared to other hotels. The carpet in the hallway needed cleaning and the tile floor near the elevator had dirt on the floor for two...More

Thank Patricia C
Response from VisionsGM, General Manager at Holiday Inn Express Rochester - University AreaResponded December 11, 2017

Good Morning Patricia, I want to start by saying thank you for all of this feedback. In regard to the carpet, I am so sorry that we failed you on the cleanliness of it. We strive to keep not only our guest rooms, but our...More

Reviewed September 16, 2017

My husband, daughter and I stayed one night en route from MI to MA, and were particularly impressed with the breakfast. Unlike many similar types of hotels, the HI Express offered freshly made egg-white omelettes (right on the buffet--no need to wait in line) and...More

Thank JoMich
Response from VisionsGM, General Manager at Holiday Inn Express Rochester - University AreaResponded September 20, 2017

Good Morning JoMich, I am so happy to hear you enjoyed the selection of our breakfast! We do pride ourselves on having great options for our guests, and I am glad to see that they were to your liking! Also, thank you for taking the...More

Reviewed September 2, 2017

Stayed here last minute on a Saturday night--full house and, apparently, I reserved the very last room they had available. Man at check in was very nice and got me promptly on my way. I was assigned a handicapped room so there was no bathtub,...More

Thank sazoram
Response from VisionsGM, General Manager at Holiday Inn Express Rochester - University AreaResponded September 20, 2017

Good Morning Sazoram, It's great to hear you enjoyed your stay! First I'll say, I am always happy to hear when our guests enjoy the cleanliness and fresh smell of our rooms. I am glad your room was to your liking, as we pride ourselves...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Pool
Free Parking
Breakfast included
Hotel Amenities
Business Center with Internet Access
Free Parking
Breakfast included
Meeting Rooms
Laundry Service
Self-Serve Laundry
Breakfast Available
Airport Transportation
Multilingual Staff
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Fitness Center with Gym / Workout Room
Pool
Heated pool
Indoor pool
Details
Price range
$109 - $212 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
$109 - $212 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveler (18)
Room & Suite (11)
Dining (3)
Pool & Beach (2)
Questions & Answers
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Jim R
May 30, 2016|
Answer
Response from BeachTraveler1025 | Reviewed this property |
I did not go into the pool but it's an adequate indoor pool. Hope that helps.
0
Votes
bklynkell
October 15, 2015|
Answer
Response from Bob B | Reviewed this property |
I believe they should, they seem very accomidating, but I didn't personally need one on my trip there. I would give them a call ahead of time. Have fun
0
Votes
Room Tips
"Our room faced the parking lot and was quiet. No street noise."
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"find another hotel"
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"Ask if it's by the ice machine. Good if you require ice constantly, noisy if you don't."
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"Rooms closer to the elevators may hear more noise."
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