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Holiday Inn Express Rochester - University Area

Traveler (29)
Room & Suite (8)
Dining (3)

About

#19 of 29 hotels in Rochester
Location
Cleanliness
Service
Value
Located just 4 miles from the airport and less than a mile from University of Rochester, Monroe Community College, Strong Memorial Hospital and the Erie Canal. Local corporations include Xerox, Kodak, Bausch & Lomb, and Harris RF. Hockey, lacrosse, and soccer games played at nearby ESL Sports Center, Rhino Stadium, Frontier Field or Blue Cross Arena.
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Property amenities
Free parking
Pool
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Breakfast included
Airport transportation
Breakfast Available
Business Center with Internet Access
Dry Cleaning
Heated pool
Indoor pool
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Public Wifi
Self-Serve Laundry
Wheelchair access
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Room features
Air conditioning
Microwave
Refrigerator in room
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Quiet
Hotel links
Visit hotel website
Special Offer:Save More on Your Rate
Hotel deals

Location

Full view
44Car recommended
Grade: 44 out of 100
16Restaurantswithin 0.75 miles
0Attractionswithin 0.75 miles
68Reviews
5Q+A
7Room tips
Traveler rating
  • 32
  • 17
  • 12
  • 3
  • 4
Time of year
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Popular mentions
My husband and I needed a one night stay near the Monroe Community Hospital. I went online and booked this hotel. Check in personnel were pleasant. Our room was a little worn but was comfortable and quiet (although we were at the end of the hall and away from the elevator).
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My family and I stayed at this hotel for one night on Saturday 4/20 as we made plans to visit the Strong Museum on Sunday 4/21 on our way up to Toronto to visit relatives. Check in was smooth since we arrived in the evening and there was no waiting. The tub faucet had a slow
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We travel a reasonable amount as a family....always a breakfast included is not a benefit as it always sucks. Not the case.....wonderful sweet helpful staff, my kids LOVED the automatic fresh pancake device (they filled it up fresh for us right at the end of breakfast too!)
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With being a frequent business traveler (multiple hotels weekly) I tend to have a good track record in picking hotels. I haven’t been to a hotel this dirty in years. The doors, walls, and door jams were all visibly filthy. There was hair that was not mine in the sink and
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Response from AnthonyD4045, General Manager at Holiday Inn Express Rochester - University Area
Responded Feb 10, 2019
Greetings NEJaxxTravels, I am sorry to see that across the board my team failed to meet your expectations a traveler like yourself. The conditions and issues you faced are not acceptable. I will be launching a full investigation of your time with us and holding the parties responsible. As General Manager, until I complete the investigation, I am so sorry and accept full responsibility of the issues you faced. If you find time, I encourage you to reach out to me directly so I can get more details about your time with us. Please have a nice day.
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Markrita was very helpful with checking me in and helping me with activating my credit card. She was very friendly and kind. I would recommend this hotel to my family and friends I would definitely stay here again.😁
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Response from AnthonyD4045, General Manager at Holiday Inn Express Rochester - University Area
Responded Feb 10, 2019
Greetings kimberlyr575! Thank you so much for taking time to leave your comments about Markieta during your recent time with Holiday Inn Express Rochester-University Area! I will be sharing your compliments directly with her. She will be so happy to know she made a connection during your time with us! Have a wonderful day!
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PRICE RANGE
$113 - $257 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
la quinta inn & suites rochester south hotel rochesterla quinta inn and suites rochester southhampton inn rochesterrochester hampton inn
FORMERLY KNOWN AS
La Quinta Inn & Suites Rochester South
LOCATION
United StatesNew YorkFinger LakesRochester
NUMBER OF ROOMS
105
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