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    Comfort Inn West

    1501 W Ridge Rd, Rochester, NY 14615-2417
    Hotel website
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    8/6/2017 8/7/2017
    $103
    $85
    SAVE $18
    $88
    $88
    Traveler (13)
    Room & Suite (16)
    Dining (3)
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    Overview
    • Excellent23%
    • Very good37%
    • Average16%
    • Poor5%
    • Terrible19%
    Travelers talk about
    Free Wifi
    Free Parking
    Breakfast included
    Non-Smoking Rooms
    Family Rooms
    Fitness center
    Pets Allowed
    Wheelchair access
    Business Center
    Dry Cleaning
    2.5 Star Hotel
    All hotel details
    Offers from Comfort Inn West
    Special Offer: Choice Privileges Points
    Hotel deals
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    296 reviews
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    Rooms
    Aug 6Aug 7
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (72)
    Traveler rating
    Traveler type
    Time of year
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    1 - 5 of 71 reviews

    Reviewed 4 weeks ago

    My family and I have stayed at this hotel every year for the last ten years. When we first started staying here it WAS a very nice hotel, the staff was extremely friendly and very accommodating. Upon check in, we were welcomed by the smell...More

    Thank LaVerne D
    Hotel's Favorite
    Reviewed August 9, 2016

    My husband had surgery and I needed to stay at a hotel nearby. Here I come to the comfort Inn, West (NY 407). The hospital created some confusion regarding Roger's release... The hotel staff were Amazingly caring and extremely helpful. They allowed me to check...More

    1  Thank Stitcher7312
    Reviewed 4 weeks ago via mobile

    Lobby area is small and dated. Front desk was great advising about breakfast and wifi. Room was great - no issues. Breakfast the first morning was packed. Very small area for breakfast. Staff did a good job replacing items. Loved the ice water with lemon...More

    Thank Sharon S
    Reviewed 4 weeks ago via mobile

    Upon arrival we were welcomed by the horrendous odor of mildew and urine. We checked in and proceeded to our room only to find that the air condition unit was not working, which wasn't a problem I just expected for the manager to simply change...More

    Thank Stephan M
    Reviewed 5 weeks ago

    Wonderful front desk person She was extremely friendly and helpful under very stressful circumstances. Room not secure. Sent photos of door latch not working and letter with all the issues to the hotel manager, but he never responded to me.

    Thank tonikurowski
    Hampton Inn Rochester-Greece
    553 reviews
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    Country Inn & Suites By Carlson, Rochester-Pittsford/Brighton, NY
    296 reviews
    #10 of 29 hotels in Rochester
     
    About
    Amenities
    • Top amenities
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Fitness Center with Gym / Workout Room
    • Hotel Amenities
    • Free Parking
    • Breakfast included
    • Breakfast Available
    • Dry Cleaning
    • Business Center with Internet Access
    • Laundry Service
    • Things to do
    • Fitness Center with Gym / Workout Room
    Details
    • Price range
    • $91 - $163 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Accessible rooms ,
    • Family Rooms
    • Number of rooms
    • 83
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Choice Hotels, Priceline, TripOnline SA, Hotwire, Travelocity, Cancelon, HotelQuickly and getaroom.com so you can book your Comfort Inn West reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • New York >
    • Finger Lakes >
    • Rochester
    • Also Known As
    • Comfort Inn West Hotel Rochester ,
    • Comfort Inn Rochester ,
    • Rochester Comfort Inn
    Add Photo Photos
    Traveler (13)
    Room & Suite (16)
    Dining (3)
    Hotel & Grounds (16)
    Bathroom (2)
    Business Center & Event Rooms (1)
    Nearby
    Sponsored by:
    Country Inn & Suites By Carlson, Rochester-Pittsford/Brighton, NY
    296 reviews
    8.81 miles away
     
    Radisson Hotel Rochester Riverside
    1,463 reviews
    4.40 miles away
     
    Hampton Inn Rochester-Greece
    553 reviews
    .41 miles away
     
    Homewood Suites Rochester/Greece
    572 reviews
    .35 miles away
     
    Nearby Restaurants
    Five Guys Burger and Fries
    23 reviews
    .65 miles away
    LongHorn Steakhouse
    70 reviews
    .54 miles away
    Starbucks
    12 reviews
    .20 miles away
    Davinci's of Greece
    80 reviews
    .04 miles away
    Nearby Attractions
    Seneca Park Zoo
    486 reviews
    2.57 miles away
    Turning Point Park
    25 reviews
    1.95 miles away
    St. Stanislaus Kostka Church
    12 reviews
    3.67 miles away
    Maplewood Park and Rose Garden
    13 reviews
    2.31 miles away
    Ask a question
    Questions & Answers
    David T
    January 5, 2017|
    Answer
    Response from cwells819 | Reviewed this property |
    I'm not sure. Maybe the website has that information? Our room did not have one.
    0
    Votes
    E K
    November 18, 2016|
    AnswerShow all 3 answers
    Response from Marlene M | Reviewed this property |
    Sorry, don't know. We had our car
    0
    Votes
    adamojp
    August 29, 2016|
    AnswerShow all 2 answers
    Response from stephen t | Reviewed this property |
    Go south in I-390 then left exit to I-490 east, left exit right lane to Plymouth Ave. Right on Plymouth Ave, left turn on Broad Street, then two blocks, Blue Cross arena is on the right.
    0
    Votes
    Room Tips
    "no tips - already sent letter and photos to hotel manager"
    Read review
    "Top floor had less outside noise"
    Read review
    "I stayed in room 500 and it was awesome"
    Read review
    "depends on what you're looking for"
    Read review
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