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Comfort Inn West

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Comfort Inn West
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61 Reviews from our TripAdvisor Community

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Showing 60: English reviews
Englewood, Colorado
Level Contributor
47 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed August 13, 2016 via mobile

We were at niagara the last 2 days and are wandering around the lake area. This was easy to get to and had a very nice breakfast. Close to a mall we caught a movie last night them walked next door and had dinner at red lobster. The staff is very nice. Great value

Thank Joyce S
Horseheads, New York
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed August 9, 2016

My husband had surgery and I needed to stay at a hotel nearby. Here I come to the comfort Inn, West (NY 407). The hospital created some confusion regarding Roger's release... The hotel staff were Amazingly caring and extremely helpful. They allowed me to check out and then check in again, the same day. Jamie Davis was at the Front... More 

1 Thank Stitcher7312
Altoona, Pennsylvania
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed July 25, 2016

Exceptionally cordial staff...They took care of every request we made them, with a smiling face. The breakfast was awesome, fresh and delicious and again , service with a smile. It almost seemed everyone in the hotel took a lot of pride in their workplace and their city. I was overly impressed with this hotel and the city. Very neat and... More 

Thank Altoo_traveller
Groton, New York
Level Contributor
57 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 bubbles Reviewed July 18, 2016

This was our first time at this hotel. We came as delegates to the Jehovah's Witness convention at the Blue Cross Arena. Check in was easy, with 2 very friendly front desk ladies. Our room was very clean, and it came equipped with a coffeemaker, refrigerator and microwave. The bed was very comfortable, and came with 4 pillows, 2 firm... More 

1 Thank ladyofgrammar
Mississauga, Canada
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed July 14, 2016

We recently spent a weekend at this hotel. Rooms were clean and spacious. Bathroom was a bit small as you had to enter into the bathroom next to toilet to close the door. The bathroom towels were neatly folded however placed next to the toilet, which is not sanitary, suggest a towel rack be placed over toilet instead. Breakfast was... More 

1 Thank missmom2
Toronto, Canada
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed June 26, 2016

Spent an evening here. Found the staff to be friendly, the room to be a good size, the bed comfortable and a nice breakfast. Across the street was a mall, where we enjoyed doing a little shopping. We got good value for what we paid and it met our modest budget.

Thank Marlene M
Saratoga Springs, New York
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 bubbles Reviewed June 13, 2016

If cleanliness counts for your stay experience, opt out of this place. Wet washcloth in bathroom upon arrival. Bathroom floor dirty. Needed vacuuming badly. Tub needed repair. Beds made nicely! Breakfast just ok. Coffee awful. Room needed update and lots of areas of repair...drapes,bedding,electrical outlets. Staff very nice. Will never stay there or another comfort Inn again.

3 Thank Picholine G

Travelers are raving about these Rochester hotels

Level Contributor
195 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
3 of 5 bubbles Reviewed May 13, 2016 via mobile

This place was the closest pet friendly place off the interstate that we could find. It's clean, well maintained and has a friendly staff. A hot breakfast is offerred, but doesn't look very appealling, so I think we'll pass. Recommended

Thank Steve K
Chippewa Bay, New York
Level Contributor
258 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
5 of 5 bubbles Reviewed April 28, 2016

We recently stayed at the Greece location after the Henrietta Comfort Inn was booked. This is an excellent hotel. Right next to a Red Lobster restaurant and close by to many of the most popular eating establishments. Conveniently located right near the expressway and a large shopping mall. Very good, free morning breakfast. We will come back here again.

Thank stephen t
Rochester, New York
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed December 18, 2015

Very clean, furniture is bright orange and brown in the kng sized suite I rented with a friend of mine. We had two rooms, a bedroom, and a dining room. Flatscreen tv, wifi. If you smoke bring an e-cig b/c they don't allow smokers at all (plus the windows are welded shut) but it makes for a very nice clean... More 

1 Thank Maria L
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32 photos of this hotel

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Room/Suite (2)
Other (3)

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All Management Photos (25)
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Business Center/Function Rooms (1)
Dining (3)
Room/Suite (14)
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Questions? Get answers from hotel staff and past guests. Ask a question


  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
  • Free Parking
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
Things to do
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Breakfast Available
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service

Additional Information about Comfort Inn West

Address: 1501 W Ridge Rd, Rochester, NY 14615-2417
Location: United States > New York > Finger Lakes > Rochester
Price Range: $90 - $160 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Comfort Inn West 2*
Number of rooms: 83
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Also Known As:
Comfort Inn West Hotel Rochester
Comfort Inn Rochester
Rochester Comfort Inn
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