We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Comfort Inn West

Show Prices
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Comfort Inn West
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

64 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Showing 63: English reviews
Start your review of Comfort Inn West
 Click to rate
Rochester, New York
Reviewed yesterday NEWvia mobile

Overview: Got a room one late night. Front desk staff was nice. Hotel is pretty dated. Springy mattress, rough sheets, bathtub peeling, shower head grungy, etc. They do offer breakfast but it's in a very small area. It's a decent continental breakfast at best. The tv in the breakfast area had static... No idea why. If you need a cheap...

Thank Kita_Marz
Groton, New York
Reviewed July 18, 2016

This was our first time at this hotel. We came as delegates to the Jehovah's Witness convention at the Blue Cross Arena. Check in was easy, with 2 very friendly front desk ladies. Our room was very clean, and it came equipped with a coffeemaker, refrigerator and microwave. The bed was very comfortable, and came with 4 pillows, 2 firm...

1Thank ladyofgrammar
About Hotel's Favorite Review
Williamsville, New York
Reviewed January 23, 2017

We needed a room for one night. Our son had a volleyball tournament nearby so we didn't check in until after 7 PM. The woman at the front desk (don't remember her name) was so friendly and nice. She made us feel very welcome! The elevator could use an update. As we got off the elevator (onto the 3rd floor)...

Thank Debbie M
Plattsburgh, New York
Reviewed November 15, 2016 via mobile

Our room was clean and quiet. Breakfast was the typical Comfort Inn deal and was perfectly fine. The front desk ladies were nice. The hotel is pet friendly and there were a couple of dogs across the hall that were well behaved. We didn't run into any issues and this was a great place to stay for a "quick" weekend...

Thank cwells819
Englewood, Colorado
Reviewed August 13, 2016 via mobile

We were at niagara the last 2 days and are wandering around the lake area. This was easy to get to and had a very nice breakfast. Close to a mall we caught a movie last night them walked next door and had dinner at red lobster. The staff is very nice. Great value

1Thank Joyce S
Horseheads, New York
Reviewed August 9, 2016

My husband had surgery and I needed to stay at a hotel nearby. Here I come to the comfort Inn, West (NY 407). The hospital created some confusion regarding Roger's release... The hotel staff were Amazingly caring and extremely helpful. They allowed me to check out and then check in again, the same day. Jamie Davis was at the Front...

1Thank Stitcher7312
Altoona, Pennsylvania
Reviewed July 25, 2016

Exceptionally cordial staff...They took care of every request we made them, with a smiling face. The breakfast was awesome, fresh and delicious and again , service with a smile. It almost seemed everyone in the hotel took a lot of pride in their workplace and their city. I was overly impressed with this hotel and the city. Very neat and...

Thank Altoo_traveller
Mississauga, Canada
Reviewed July 14, 2016

We recently spent a weekend at this hotel. Rooms were clean and spacious. Bathroom was a bit small as you had to enter into the bathroom next to toilet to close the door. The bathroom towels were neatly folded however placed next to the toilet, which is not sanitary, suggest a towel rack be placed over toilet instead. Breakfast was...

1Thank missmom2
Toronto, Canada
Reviewed June 26, 2016

Spent an evening here. Found the staff to be friendly, the room to be a good size, the bed comfortable and a nice breakfast. Across the street was a mall, where we enjoyed doing a little shopping. We got good value for what we paid and it met our modest budget.

Thank Marlene M
Saratoga Springs, New York
Reviewed June 13, 2016

If cleanliness counts for your stay experience, opt out of this place. Wet washcloth in bathroom upon arrival. Bathroom floor dirty. Needed vacuuming badly. Tub needed repair. Beds made nicely! Breakfast just ok. Coffee awful. Room needed update and lots of areas of repair...drapes,bedding,electrical outlets. Staff very nice. Will never stay there or another comfort Inn again.

3Thank Picholine G
Questions? Get answers from hotel staff and past guests. Ask a question

32 photos of this hotel

Traveler photos: See what travelers like you saw

All Traveler Photos (7)
Bathroom (2)
Room/Suite (2)
Other (3)

Management photos: Courtesy of the property manager

All Management Photos (25)
Hotel & Grounds (5)
Business Center/Function Rooms (1)
Dining (3)
Room/Suite (14)
Other (2)
Check In Check Out
Hotels you might also like...
Travelers also viewed these Rochester hotels
2.8 mi away
Radiance Inn And Suites
Radiance Inn And Suites
#28 of 31 in Rochester
212 reviews
0.4 mi away
Hampton Inn Rochester-Greece
4.8 mi away
Inn On Broadway
Inn On Broadway
#22 of 31 in Rochester
146 reviews
Show Prices
Show Prices
Show Prices
8.6 mi away
BEST WESTERN Rochester Marketplace Inn
0.3 mi away
Homewood Suites Rochester/Greece
5.4 mi away
Staybridge Suites Rochester University
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question


  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Breakfast Available
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service

Additional Information about Comfort Inn West

Address: 1501 W Ridge Rd, Rochester, NY 14615-2417
Location: United States > New York > Finger Lakes > Rochester
Price Range: $80 - $136 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn West 2.5*
Number of rooms: 83
Reservation Options:
TripAdvisor is proud to partner with Priceline, Travelocity, Choice Hotels, Orbitz, Agoda, Reservation Counter and Despegar.com so you can book your Comfort Inn West reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Comfort Inn West Hotel Rochester
Comfort Inn Rochester
Rochester Comfort Inn
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travelers have asked, with answers from Comfort Inn West staff and other travelers.
3 questions
Ask a question
2 months ago
4 months ago
Buffalo, New York

See all questions (3)

Questions? Get answers from Comfort Inn West staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“I stayed in room 500 and it was awesome”
 of 5 bubbles Altoo_traveller, Jul 25, 2016 | Read review
“depends on what you're looking for”
 of 5 bubbles 465marlenem, Jun 26, 2016 | Read review
“The second floor offers more privacy, less noise if you don't have someone upstairs above you walking around all night.”
 of 5 bubbles T6846TKmarial, Dec 18, 2015 | Read review
“Go to another hotel.”
 of 5 bubbles DrKoob, Sep 26, 2015 | Read review
“Rooms on the back are quieter”
 of 5 bubbles marycR3473UQ, Jun 11, 2015 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question