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Comfort Inn & Suites - Rochester Niagara Falls

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Traveler (14)
Room & Suite (19)
Dining (4)
Overview
1501 W Ridge Rd, Rochester, NY 14615-2417 See on map
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Restaurant
Suites
2.5 Star accommodation
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Rooms
Nov 25Nov 26
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1 room, 2 adults, 0 children
Standard Room
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Reviews (83)
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82 results
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LanguageEnglish
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All reviews red lobster room was clean choice hotels desk staff an update air conditioner off the highway yogurt hotel is located would stay here again parking lot maintenance furniture
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1 - 5 of 82 reviews
Reviewed September 26, 2018

This motel is in a Rochester suburb called Greece. Excellent location with shopping at the Greece Ridge Mall, and many restaurants. Since it is just off the highway, it is easy to travel all over the city very easily. Everyone was very friendly and being...More

Thank MarshaToronto
Response from Guest-Relations08751, Staff at Comfort Inn & Suites - Rochester Niagara FallsResponded September 28, 2018

We are simply thrilled you chose to highlight your great experience with us! Out of our many, many happy visitors, your feedback is very special to our heart… so Thank you! Happy Travels, Gabby D. on behalf of Hotel Management. This hotel now features the...More

Reviewed September 21, 2018 via mobile

There was a sign on the phone proceeding to the hallway/elevator saying the front desk person was in the back folding laundry. It’s almost impossible for them to stay at the desk. During check in or check out people have to wait on the staff....More

Thank christinaharlow123
Response from Guest-Relations08751, Staff at Comfort Inn & Suites - Rochester Niagara FallsResponded September 26, 2018

Thank you for your feedback. We will work together with our team to further improve for your next visit. As you may know, we strive for excellence! This hotel now features the Text-The-Desk® amenity to allow guests to message the front desk staff during their...More

Reviewed September 20, 2018

I always check the reviews before booking when I travel. I was a bit concerned with the reviews on this property but they were within the low range of acceptability and the hotel was located near where we wanted to stay. We (2 couples) found...More

Thank 372ken
Response from Guest-Relations08751, Staff at Comfort Inn & Suites - Rochester Niagara FallsResponded September 26, 2018

Thank you for your feedback. We will work together with our team to further improve for your next visit. As you may know, we strive for excellence! This hotel now features the Text-The-Desk® amenity to allow guests to message the front desk staff during their...More

Reviewed September 5, 2018

Stayed here for one night in late August 2018 while traveling from Ithaca, NY to Rochester. Booked the room from the Choice Hotels app, and used the points plus cash option. My rate was something ridiculous (like $35), making it hard to complain on a...More

Thank Eric T
Response from Guest-Relations08751, Staff at Comfort Inn & Suites - Rochester Niagara FallsResponded September 20, 2018

Thank you for your feedback. We will work together with our team to further improve for your next visit. As you may know, we strive for excellence! This hotel now features the Text-The-Desk® amenity to allow guests to message the front desk staff during their...More

Reviewed August 25, 2018

Beds are very comfortable, location is very easy to get to, lot of restaurants nearby. The check in staff were not that friendly, not rude by any means, just did not feel welcoming. The elevators are very, very slow. Breakfast is OK, nothing great. The...More

Thank Gopal S
Response from Guest-Relations08751, Staff at Comfort Inn & Suites - Rochester Niagara FallsResponded September 20, 2018

Thank you for your feedback. We will work together with our team to further improve for your next visit. As you may know, we strive for excellence! This hotel now features the Text-The-Desk® amenity to allow guests to message the front desk staff during their...More

View more reviews
About
Description
At the Comfort Inn & Suites Rochester Niagara Falls, enjoy spacious accommodations and award-winning service minutes from Downtown Rochester, University of Rochester and scenic Niagara Falls State Park. We More offer a modern lobby, business center and free high-speed WiFi for your convenience. Begin your morning with complimentary Coffee, Tea, or Juice and breakfast at the Hot Breakfast Bar, then treat yourself to a waffle, eggs, or any of our other hot items. Stay fit or go for a run in our 24-hour fitness center. Corporate travelers will appreciate our hotel's close proximity to local businesses like Kodak, Xerox, University of Rochester, and Rochester Regional Health. Syracuse and Buffalo are also only a short drive away. Find upscale shopping at The Marketplace Mall and The Mall at Greece Ridge, or catch the famous fountain show at Niagara Falls State Park. Explore Upstate New York's famous attractions nearby as well! See you in the Greater Rochester New York area! Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Free Parking
Breakfast included
Fitness Center with Gym / Workout Room
Restaurant
Free High Speed Internet (WiFi)
Air Conditioning
Breakfast Available
Business Center with Internet Access
Concierge
Dry Cleaning
Laundry Service
Microwave
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Refrigerator in room
Wheelchair access
Room types
Non-Smoking Rooms, Suites, Family Rooms, Accessible rooms
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms, Accessible rooms
Number of rooms
83
Price range
$77 - $120 (Based on Average Rates for a Standard Room)
Also Known As
Comfort Inn West Hotel Rochester
,
Comfort Inn Rochester
,
Rochester Comfort Inn
Location
United States > New York > Finger Lakes > Rochester
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms, Accessible rooms
Number of rooms
83
Price range
$77 - $120 (Based on Average Rates for a Standard Room)
Also Known As
Comfort Inn West Hotel Rochester
,
Comfort Inn Rochester
,
Rochester Comfort Inn
Location
United States > New York > Finger Lakes > Rochester
Photos
Traveler (14)
Room & Suite (19)
Dining (4)
Business Center & Event Rooms (1)
Nearby
Nearby HotelsSee all 29 nearby hotels
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Fairfield Inn & Suites Rochester West/Greece
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Nearby RestaurantsSee all 1,467 nearby restaurants
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Five Guys Burger and Fries
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Starbucks
17 reviews
.20 miles away
Nearby AttractionsSee all 279 nearby attractions
Seneca Park Zoo
561 reviews
2.58 miles away
Turning Point Park
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2.89 miles away
Maplewood Park and Rose Garden
17 reviews
2.31 miles away
Saint Michael's Church
10 reviews
3.45 miles away
Questions & Answers
Ask a question
David T
January 5, 2017|
Answer
Response from cwells819 | Reviewed this property |
I'm not sure. Maybe the website has that information? Our room did not have one.
0
Votes
EK484
November 18, 2016|
AnswerShow all 3 answers
Response from Marlene M | Reviewed this property |
Sorry, don't know. We had our car
0
Votes
adamojp
August 29, 2016|
AnswerShow all 2 answers
Response from stephen t | Reviewed this property |
Go south in I-390 then left exit to I-490 east, left exit right lane to Plymouth Ave. Right on Plymouth Ave, left turn on Broad Street, then two blocks, Blue Cross arena is on the right.
0
Votes
Room Tips
"Get a room away from the elevators."
853gopals
Aug 25, 2018
Read review
"no tips - already sent letter and photos to hotel manager"
tonikurowski
Jun 20, 2017
Read review
"Top floor had less outside noise"
jillmel
May 10, 2017
Read review
"I stayed in room 500 and it was awesome"
Altoo_traveller
Jul 25, 2016
Read review
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