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Holiday Inn Rochester Downtown

Traveler (34)
Room & Suite (41)
Dining (6)
Certificate of Excellence

About

#17 of 29 hotels in Rochester
Location
Cleanliness
Service
Value
Certificate of Excellence
The Holiday Inn Rochester Downtown recently completed $5+ million dollar renovations in our Guest Rooms, Meeting Space/Ballrooms, Fitness Center and Seasonal pool. We are a full service hotel in the heart of downtown , excellent customer service and competitive prices. The hotel features both King Bed and rooms with two Queen beds as well as spacious 1 bedroom executive rooms. Many guests rooms overlook the Genesee River. Our full service restaurants-River Club and State Street Bar & Grill provide our guests with delicious breakfast and dinner.
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Property amenities
Pool
Restaurant
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Room service
Bar/Lounge
Airport transportation
Banquet Room
Business Center with Internet Access
Conference Facilities
Dry Cleaning
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
Shuttle Bus Service
Wheelchair access
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Room features
Air conditioning
Microwave
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Mid-range
Hotel links
Visit hotel website
Special Offer:Save More on Your Rate
Hotel deals

Location

Full view
90Good for walkers
Grade: 90 out of 100
35Restaurantswithin 0.3 miles
11Attractionswithin 0.3 miles
106Reviews
2Q+A
22Room tips
Traveler rating
  • 39
  • 32
  • 21
  • 7
  • 7
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Popular mentions
Its a big old unglamourous hotel downtown. My first night was great...a quiet comfy room with a good bed. The second night was awful. Too many loud members of some bowling gathering. The restaurant was so loud I had to wear earplugs. The hallway noise was also out of
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I stayed here with my wife and daughter on Saturday, March 30th and it was an absolutely fantastic stay. The people at the front desk were cordial and helpful. The room was very clean and we had no issues. The beds were comfortable. My wife and I enjoyed some craft beers at
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I stayed here twice during my week of travel in Rochester. The first night was only a few hours as I arrived just after midnight. The room was comfortable, but a bit warm. I enjoyed walking the area around the downtown area the next morning. Parking was cramped and somewhat
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This stay was in mid-August. The hotel is in a great location close to everything in downtown Rochester. I worked and my wife got to stay in the hotel and walk in the area during the day. Some areas she felt safe (towards the falls), other directions she did not. It was OK
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The best part of the hotel is that it is downtown. The entire place is in need of a remodel. It isn’t a pit but just run down and not current. Toilet paper and tissues are thin thin thin. Carpets marginal. Bed was fine and WiFi was fine. The breakfast was reasonably priced but
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Response from IHGService, Guest Relations Manager at Holiday Inn Rochester Downtown
Responded Nov 10, 2018
Hi Clifford K, Thank you for staying with us. I was concerned to see that you were not impressed with some aspects of your stay at our hotel particularly with the overall condition of the property, the toilet paper, our carpets, and with your experience at breakfast among the others. I know these issues may have caused you disappointment and I am sorry. This should not have been the case and I will let our management team know for necessary improvements. On another note, I am also glad that our location, bed, and WiFi were able to meet your expectations. Again, thank you for the review and for staying with us. I hope that we would have another chance to accommodate you again in the future. Mike F. Case Manager IHGService
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PRICE RANGE
$127 - $225 (Based on Average Rates for a Standard Room)
LOCATION
United StatesNew YorkFinger LakesRochester
NUMBER OF ROOMS
217
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