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Holiday Inn Rochester Downtown

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Holiday Inn Rochester Downtown
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44 Reviews from our TripAdvisor Community

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Showing 42: English reviews
Lowville, United States
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 2 weeks ago

Going to an event a Blue Cross Arena and want to avoid the hassle of finding parking - then this is the hotel for you. Also, walking distance to Dunkin Donuts too. The only downfall is if you are planning on an indoor pool for kids - you have to go in the summer time. Also, no continental breakfast but... More 

Helpful?
Thank Dawn S
Dubai, United Arab Emirates
Level Contributor
224 reviews
82 hotel reviews
common_n_hotel_reviews_1bd8 105 helpful votes
Reviewed 2 weeks ago via mobile

Good was clean and decent. Breakfast worth skipping. The bar is great for a meal and beer. Very near the convention center so it tends to get busy during those periods. Walking distance to the Hyatt. Pizza and Chinese take always round the corner. Take note that there is no Uber in upstate New York so you have to call... More 

Helpful?
Thank WilsonfromDubai
Ironton, Missouri
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 weeks ago

Room was clean. It has fridge and microwave oven. It would be nice if they have some plates and some utensils. Has free parking. Only -ve is place of elevator. Need to walk two minutes from elevator to room.

Helpful?
Thank mimg25012
Quantico, Virginia
1 review
Reviewed 3 weeks ago

We had a quick overnight trip to vise U of Rochester. We booked the hotel on short notice based on its listing on the U or R website. It did not disappoint. The hotel was very clean and well maintained. The staff was very friendly and helpful. Upon hearing that we were visiting the school, the desk attendant automatically applied... More 

Helpful?
Thank Qt832
Skaneateles, New York
Level Contributor
124 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed October 23, 2016 via mobile

The Holiday Inn Downtown was the best choice when traveling to Rochester for a wedding! The staff was wonderful. The location is close to the BlueCross Arena. There is a nice bar by the hotel lobby with great customer service. The rooms were very clean, but most importantly the beds were extremely comfortable!!

Helpful?
Thank Jatracy3
Joanne G, General Manager at Holiday Inn Rochester Downtown, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. I hope the concert you attended was as enjoyable.  It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Paul K General Manager More 

Syracuse, NY
Level Contributor
74 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed October 21, 2016

this is our second stay here for a Concert and I have to say its still a good place to stay. Comfortable beds good size rooms nice hotel bar Wi-Fi was solid Rooms were Clean customer service was friendly and helpful Close to everything Downtown Parking was good and a cost of 4$

Helpful?
Thank RogerRamJetNY
Joanne G, General Manager at Holiday Inn Rochester Downtown, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us while coming to Rochester for the concert.  It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Paul K General Manager More 

Lyndonville, New York
Level Contributor
21 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed October 19, 2016 via mobile

We booked a room here cuz we had a concert at rochester auditorium theater and it seemed pretty close. It was a great stay. The room was very clean and spacious. No frig though unless you paid extra. Don't take the nice walkway behind hotel along Genesee river...some shady characters hanging out there. But we walked to a wonderful Italian... More 

Helpful?
Thank Kim B
Joanne G, Director of Sales at Holiday Inn Rochester Downtown, responded to this review

Dear Kim B, Thank you so much for your 5 Star review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again the next time you are in Rochester for a concert or show! Sincerely, Joanne... More 

London, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed October 17, 2016

Booked this hotel on the 16July for a conference commencing on the 17th October - nice and convenient to the conference centre. Received confirmation - all booked chech in 17October for five nights . Credit card details taken - all seemed efficient and correct Flew in from London , taxi from airport to hotel - bit of a drive but... More 

Helpful?
2 Thank Carricklad
Joanne M, General Manager at Holiday Inn Rochester Downtown, responded to this review

Dear Carricklad, The Holiday Inn Rochester Downtown is very sorry for the unfortunate situation you experience trying to check-in at the hotel. The hotel had been chosen as one of the host sites for the convention you mentioned in your recent post. As a contracted hotel for this convention it was agreed that all convention attendees were to make all... More 

Ottawa
Level Contributor
3 reviews
Reviewed September 13, 2016 via mobile

The staff made this hotel always polite and quick to help with directions and very accomodating. The room was clean the hotel was clean and the location was great. The beds were comfy!!!!! Had a great weekend at this hotel.

Helpful?
Thank Jeff J
Joanne G, Director of Sales at Holiday Inn Rochester Downtown, responded to this review

Thank you so much for your 5 Star review of the Holiday Inn Rochester Downtown. We are pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again so we may continue to exceed your expectations Sincerely, Joanne G Director of Sales More 

Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed September 12, 2016

I was there for 3 nights. I didn't spend much time in my room becasue of other things going on, but, the room itself was nice. Fridge, micro wave and large flat screen tv. The restaurant was good. They also had a room for banquets, large meetings, etc. It was on the banks of the Genesee River. The front desk... More 

Helpful?
Thank Harold R
Joanne G, Director of Sales at Holiday Inn Rochester Downtown, responded to this review

Thank you so much for your 5 Star review of the Holiday Inn Rochester Downtown. We are pleased to hear you enjoyed your stay with us. I will share your feedback with our staff. We are glad you were able to enjoy the fridge, microwave and view of the Genesee River. We hope you will visit us again so we... More 

Questions? Get answers from hotel staff and past guests. Ask a question

34 photos of this hotel

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Holiday Inn Rochester Downtown recently completed $5+ million dollar renovations in our Guest Rooms, Meeting Space/Ballrooms, Fitness Center and Seasonal pool. We are a full service hotel in the heart of downtown , excellent customer service and competitive prices. The hotel features both King Bed and rooms with two Queen beds as well as spacious 1 bedroom executive rooms. Many guests rooms overlook the Genesee River. Our full service restaurants-River Club and State Street Bar & Grill provide our guests with delicious breakfast and dinner. ... more   less 

Additional Information about Holiday Inn Rochester Downtown

Address: 70 State St, Rochester, NY 14614-1359
Location: United States > New York > Finger Lakes > Rochester
Price Range: $109 - $161 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Holiday Inn Rochester Downtown 3.5*
Number of rooms: 217
Reservation Options:
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Questions & Answers

Here's what travelers have asked, with answers from Holiday Inn Rochester Downtown staff and other travelers.
1 question
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Alexandria, Virginia
2 months ago

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Questions? Get answers from Holiday Inn Rochester Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Not sure because we only stayed one night.”
 of 5 bubbles dawns661, 2 weeks ago | Read review
“Book elsewhere, other hotels will honour your booking”
 of 5 bubbles Carricklad, Oct 17, 2016 | Read review
“I don't know, I've been in other rooms over the past 10 years and I can't say that one room is better than another.”
 of 5 bubbles 966haroldr, Sep 12, 2016 | Read review
“If you have a family and you want to spread out, I would consider the executive suites.”
 of 5 bubbles 928tracys, Jun 27, 2016 | Read review
“I like being near the elevator”
 of 5 bubbles lamaqfangalen, May 15, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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