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Hilton Garden Inn Rochester Downtown

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Traveler (41)
Room & Suite (40)
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Overview
  • Excellent68%
  • Very good23%
  • Average6%
  • Poor1%
  • Terrible2%
Travelers talk about
“parking garage”(22 reviews)
“front desk”(50 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
Additional information
Offers from Hilton Garden Inn Rochester Downtown
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hilton Garden Inn Rochester Downtown
Special Offer: Double Points, Every Stay
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Rooms
Jul 1Jul 2
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1 room, 2 adults, 0 children
Standard Room
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Reviews (522)
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All reviewsconvention centerparking garagefront deskdinosaur bbqgreat hotelblue cross arenastrong museumroom was clean and comfortablewalking distancewould definitely stay here againlobby areacomfortable staymini fridgebusiness tripeastman school of musicroom was largedrifters
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1 - 5 of 519 reviews
Reviewed yesterday

The hotel is fairly new and has done a great job at accommodating it's guest. In downtown it has everything you need and a perfect location. The rooms are spacious and high-end with great options for leasiure activities.

Review collected in partnership with Hilton Garden Inn
Thank drexelspencer
Hotel's Favorite
Reviewed January 22, 2018 via mobile

I stayed here in October 2016 and March 2017. I am staying again in a couple months. The rooms are nice, particularly the upgraded rooms on the higher floors. Forget what they call it but they have a nice atrium area on the bottom floor...More

1  Thank Jeremy B
Response from Emma O, Manager at Hilton Garden Inn Rochester DowntownResponded January 23, 2018

Dear Jeremy B, I want to thank you for taking the time to review our property! I am happy to see that the staff went above and beyond to make this a memorable stay, and I will be sure to pass along your kind words...More

Reviewed 2 days ago via mobile

Everything shuts at 10pm. No room service, no food. Really? Parking was a nightmare. Construction and closed street makes filling their signs impossible and then once in the parking garage the signage is so confusing I drove around for 10 minutes before I guessed at...More

Thank frankyBgood
Reviewed 5 days ago

had to use service elevators they we hot and out of the way. no one was working on the elevator's? food at the formal dinner was far from acceptable, beef was overcooked shrimp was okay, both of them!!!! Beds are hard !!!! staff was very...More

Thank David D
Reviewed 2 weeks ago

Other than the fire alarm going off the first of my stay, which was annoying after a long day of travel from the west coast, this was a quiet hotel and close to the airport. Great place to stay on business travel. Comfortable beds to...More

1  Thank LisaandRod93013
Response from Emma O, Manager at Hilton Garden Inn Rochester DowntownResponded 2 weeks ago

Hello LisaandRod93013, Thank you so much for taking the time to review our property. I am very sorry that the fire alarm went off. We want you to know that this is not the norm for our property. I am glad to hear that it...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Fitness Center with Gym / Workout Room
Hotel Amenities
Shuttle Bus Service
Room Service
Free Parking
Airport Transportation
Dry Cleaning
Meeting Rooms
Business Center with Internet Access
Laundry Service
Banquet Room
Self-Serve Laundry
Conference Facilities
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Restaurant
Bar/Lounge
Fitness Center with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
$169 - $293 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
$169 - $293 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveler (41)
Room & Suite (40)
Dining (7)
Pool & Beach (2)
Business Center & Event Rooms (4)
Questions & Answers
Ask a question
ManalSQ
January 16, 2018|
Answer
Response from Peter I | Reviewed this property |
That I cannot accurately answer as I was at a conference and had no time to entertain use of the pool. Sorry
0
Votes
wxjeff
December 30, 2017|
AnswerShow all 3 answers
Response from Sincgars |
Yes yes yes I walked/ran to the YMCA every day. And had box seats at events in the main hall. I walked to all events (wearing a suit). I loved the area. So much history. Jeff
1
Vote
Kita_Marz
December 18, 2017|
Answer
Response from HGIDOS | Property representative |
Hello Kita, Chef is finalizing the menu this afternoon. There will be a great variety of items on the menu including Prime Rib, Seafood, most likely a chicken dish, vegetarian options, many different side dishes, salads and... More
0
Votes
Room Tips
"3rd floor odd numbers face the street even numbers face the atrium"
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"My best tip would be not to stay here."
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"Book directly on the Hilton website you can then select your own room, and get a digital key."
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"I think they are all good. Nobody in our large group had any complaints about their room"
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