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Holiday Inn Express Rochester - Greece

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Holiday Inn Express Rochester - Greece
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102 Reviews from our TripAdvisor Community

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Showing 101: English reviews
Scotland
Level Contributor
92 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
3 of 5 stars Reviewed June 14, 2016

Stopped overnight in Rochester while touring. Had not made a reservation anywhere and chose the holiday inn on previous good experience. The guy on reception couldn't have been nicer or more helpful. The corridors and our room were a little worn and tired but the bedding, towels and room/bathroom were clean and tidy. The hotel is well situated for the... More 

Helpful?
Thank Loanhead
IHGService, Guest Relations Manager at Holiday Inn Express Rochester - Greece, responded to this review

Dear Loanhead, Thank you for taking the time to express your thoughts and concerns. We are so pleased to know you liked the service you received from our friendly staff. Your comments encourages our team members to work even harder and consistently delight our guests. We would like to apologize for the condition of our property and the troubles you... More 

Pella, Iowa
Level Contributor
62 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed May 4, 2016

I chose the Holiday Inn Express for its proximity to a business meeting I had the next morning. I've stayed at a few IHG properties, this was just average, maybe a bit dated. With that being said, the room was clean and comfortable with quite a few restaurants within walking distance. I had a room facing the major road and... More 

Helpful?
Thank Jim Z
GMHIERochester, General Manager at Holiday Inn Express Rochester - Greece, responded to this review

Dear Jim Z, Thank you for staying with us on your recent visit to Rochester. I will let the housekeeping staff know that you were satisfied with the cleanliness of your room. They greatly appreciate hearing from guest's that their hard work is noticed. Also if you could let us know in the request section of your next reservation that... More 

St. Petersburg, Florida
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
1 of 5 stars Reviewed March 6, 2016

I was very disappointed. After having stayed at numerous Holiday Inn Express properties around the country, I assumed this hotel would exhibit the same level of cleanliness, freshness, and comfort. The hotel is in an extreme need of a renovation. The interior is very worn, dark and dated. My room only had two electrical outlets which is very inferior for... More 

Helpful?
Thank NaniMahalo
GMHIERochester, General Manager at Holiday Inn Express Rochester - Greece, responded to this review

Dear Linda p, I am very sorry to hear that we were not able to meet your expectation. Please call me regarding your stay and what room you were in. I would like to discuss the issues you mentioned and review your room to see why our housekeeping and maintenance staff has not address the issues your reported. I apologize... More 

Northampton, United Kingdom
Level Contributor
180 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
4 of 5 stars Reviewed February 27, 2016 via mobile

Stayed for 4 nights whilst in business in the area - a good selection of restaurants both opposite and adjacent to the hotel which is a plus. Common areas of the hotel are obviously older, but all clean and well maintained. Worth a very good rating as the rooms are a decent size with a large, very comfortable bed, so... More 

Helpful?
Thank djdpearson
GMHIERochester, General Manager at Holiday Inn Express Rochester - Greece, responded to this review

Dear djdpearson, Thank you your most recent stay at our location. I am glad that you found our location to be convenient to the many area restaurants and shopping. I hope your trip home was a safe one and we hope that you will keep us i mind the next time your travels bring you to Rochester. Sincerely, Laroy Burgess... More 

Rochester, New York
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed February 10, 2016

The room was very clean and pleasant. The bed was comfortable. The free breakfast was better than most and the breakfast room attendants were very nice. The young man at the front desk was also very nice.

Helpful?
Thank Carole S
GMHIERochester, General Manager at Holiday Inn Express Rochester - Greece, responded to this review

Dear Carol A, Thank you for taking time to review our hotel. We do our best everyday to provide excellent accommodations at affordable prices. It is nice to hear when we meet this mark. Sincerely, Laroy Burgess General Manager More 

Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed December 6, 2015 via mobile

Used to be the Rochester Plaza hotel. Clean rooms, nice soft beds with a million pillows. We wanted to put in the AC but they turn it off for the winter. Windows are also screwed shut. Front desk said it was a new regulation. They need more staff at the front desk. Especially when there's a conference like ours....I waited... More 

Helpful?
Thank Katie N
GMHIERochester, General Manager at Holiday Inn Express Rochester - Greece, responded to this review

Dear Katie N, Thank you for taking the time to review the Holiday Inn Downtown. Unfortunately, we are the Holiday Inn Express Rochester-Greece. The next time your travels bring to Rochester please consider staying with us! Our hotel is located on State Route 104 (West Ridge Road), Exit 24 A off of I-390 North, in the town of Greece. We... More 

Lock Haven, PA
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed October 26, 2015

When my usual Marriott hotel in the area was full, I booked this one. Front desk receptionist rattled off the introductory information like a speeded up robot. Elevator was claustrophobic. Shabby second floor hall carpets. Nice king-size bed. Small bathroom. Best feature--free New York Times the Friday I checked in. Worst experience: when I returned late morning after breakfast, all... More 

Helpful?
Thank Richard P
GMHIERochester, General Manager at Holiday Inn Express Rochester - Greece, responded to this review

Dear Richard P, I am sorry to hear that you did not have the most pleasant experience at our hotel. I am sorry for the delay in getting your room cleaned on your second with us. I have spoken with the executive housekeeper about this issue and she has assured me that the person cleaning your room that day have... More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed September 29, 2015

Was visiting Niagara falls and wanted to book something on the way which would be cheap but good. Was travelling with family and found this hotel at really reasonable price.. Rooms were clean and neat.. All the amenities included were excellent.. staff was courteous and helpful..lift was old style so it was irritating it rings on each floor.. ample parking... More 

Helpful?
Thank gs171
GMHIERochester, General Manager at Holiday Inn Express Rochester - Greece, responded to this review

Dear gs171, Thank you for the kind review of our hotel. We are glad that you had a most enjoyable stay with us and hope that you will again be a guest of ours int eh near future. Sincerely, Laroy Burgess General Manager More 

New Rochelle, New York
Level Contributor
26 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed September 4, 2015

My wife and I booked this hotel as a stop before we went to see Niagara Falls. When we got to the hotel the person working the desk (I did not get his name) greeted us. He checked us in and confirmed we prepaid, while taking my credit card for incidentals he mentioned when and where breakfast was, told us... More 

Helpful?
Thank Scott F
GMHIERochester, General Manager at Holiday Inn Express Rochester - Greece, responded to this review

Dear Scott F, Thank you for taking the time to review our hotel. I am please to see that you enjoyed our hotel and it's furnishings. I will pass along your comments to the about their service and hope that you will again be our guest. Sincerely, Laroy Burgess General Manager More 

Butler, Pennsylvania
Level Contributor
23 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed September 2, 2015

We visited Rochester in July 2015 to celebrate my birthday. The hotel was really nice! The front desk was very friendly upon checking in. While I was checking in a very elderly man stopped down to talk about what he had done that day. He had grown up in the area and was telling the woman at the front desk... More 

Helpful?
Thank beiluj724
GMHIERochester, General Manager at Holiday Inn Express Rochester - Greece, responded to this review

Dear none724, Thank you for taking time to review our hotel. I am glad you enjoyed your stay and had a comfortable night's sleep and found our beds to be just right for you and your husband. We hope that you had a safe and happy Summer and hope to see you again in the near future. Sincerely, Laroy Burgess... More 

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Amenities

Highlights
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
Welcome to the Holiday Inn Express Hotel in Rochester-Greece Enjoy a relaxing stay at our Rochester, New York hotel, which offers you premium amenities and an ideal location off Route 104, with quick access to the Rochester business district. Our Rochester hotel is conveniently located near area attractions including Seabreeze Amusement and Water Park, Highland Park, the Seneca Zoo, and Geva Theater, all just a few miles from our hotel in Rochester, NY. Local sports teams include the Red Wings baseball team, the new Rochester Razorsharks basketball team, Rhinos Soccer and the Rochester Americans hockey team. If shopping is your preference, check out the Mall at Greece Ridge, with over 100 unique shops, just one mile from our Rochester, NY hotel. Business travelers looking for a hotel convenient to Rochester Airport (ROC) will benefit from our location near many area businesses such as Frontier Corp, Delphi, Eastman Kodak, Carestream Health and Bausch & Lomb. Close to our Rochester hotel are several area colleges including the University of Rochester, SUNY Brockport, Rochester Institute of Technology, Roberts Wesleyan and Nazareth College. Our Rochester, New York hotel aims to bring you top service and comfort with a 24-hour Fitness Center, free high-speed Internet access, a meeting room and a complimentary hot breakfast bar. Book your Rochester hotel room now and Stay Smart at our Holiday Inn Express in Rochester, NY. ... more   less 

Additional Information about Holiday Inn Express Rochester - Greece

Address: 1635 W Ridge Rd, Rochester, NY 14615-2508
Location: United States > New York > Finger Lakes > Rochester
Price Range: $116 - $152 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Rochester - Greece 2.5*
Number of rooms: 86
Reservation Options:
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Also Known As:
Holiday Inn Express Rochester - Greece Hotel Rochester
Holiday Inn Rochester
Rochester Holiday Inn
Hotel Style:
#15 Business Hotel in Rochester
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