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Quality Inn Rochester Airport

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1273 Chili Avenue, Rochester, NY 14624
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154 Reviews from our TripAdvisor Community

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Showing 150: English reviews
Sandy Springs, United States
Level Contributor
4 reviews
2 of 5 stars Reviewed 6 days ago NEW

This hotel charged me more than the $89.00 per night I reserved. ($130.00 per night). There were workmen all over the hotel. They even blocked the center entrance open so they didn't have to keep using their passkeys. The room was abysmal. Small and cramped. The bathroom was severely unfit. There was a toilet, a tub/shower and small sink, no... More 

Thank Chris P
Level Contributor
64 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
3 of 5 stars Reviewed 6 days ago NEW via mobile

We stayed here after driving nearly a 100 miles looking for a vacancy. The room was clean, the bed comfortable, but the furnishings were well worn. The noise level was a bit high at times. The staff was friendly and accommodating. It appears to be undergoing renovations though.

Thank 4catcouple
Dover, Delaware
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

Don't let the really picky reviewers make this hotel look bad I Stayed here for 4 nights first night had a small issue but soon as it was reported had no issues at all room was nice air conditioner was perfect the breakfast was nice and staff kept fresh eggs and sausage available and were very polite hotel was being... More 

Thank Ish D
Kaysville, Utah
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 5 weeks ago via mobile

Stayed here overnight on our way to Niagara. We just needed a bed to sleep in.... But this place isn't even good for just a bed. It's dirty. Once we started getting situated in our room, we noticed how bad it is... Dirty bathroom, floors and vents with thick dust all over them. 3 lamp shades with holes, a curtain... More 

1 Thank jgsun77
Level Contributor
22 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed June 13, 2016

I highly advise not staying here. We stayed here after a wedding in the area and it was disgusting. The sheets were stained, the carpets grubby, and there were "clean" wash cloths hanging up that had embedded hair in them from the last guest...incredibly gross. The wifi didn't work either. Don't stay here.

1 Thank Kristin E
Paris, France
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed June 12, 2016

I have stayed here for years and the one constant was welcoming and responsive service. The property is now under new ownership. The good news is that they are investing in long overdue renovations. The bad news is that service has become indifferent and border,one rude. The "May I help you?" attitude is gone. I got the feeling I was... More 

1 Thank Herb75020
Toronto, Ontario, Canada
Level Contributor
25 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
1 of 5 stars Reviewed May 31, 2016

They are renovating, but we were in the older part and it was gross. I would have rather slept in my van than in the room. Front desk staff were friendly enough and the shuttle drivers were awesome. Quick and friendly. Needless to say we won't ever stay here again. What a dump.

1 Thank Holly O
Pittsburgh, Pennsylvania
Level Contributor
21 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed May 16, 2016

The rooms were reasonably clean, the staff was very pleasant. The breakfast was lacking. The only hot portion was sausage with no egg which was unusual and the waffle maker. I have stayed in similar hotels and they could have done better. I would try to find another hotel if I needed to return.

Thank DCT814
Level Contributor
147 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
1 of 5 stars Reviewed May 14, 2016

What a dump. This place is the epitome of the flea bag motel. Rooms are being remodeled, so the place looks like a dump; which it is. And the staff are even worse! Kim at the front desk is like out of one of those movies where you're afraid to check in, because you might not be able to check... More 

1 Thank SeasonTraveler2007
Cuba NY
Level Contributor
19 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed May 12, 2016

As long as you just want to stay near the airport..this is fine. My room really needed to be cleaned and was void of TV channel listings, tissues and condiments for coffee. The bed was comfortable. My biggest complaint includes the vacuuming in the evening and the remodel mess. The paint smell was bad, and walking down halls covered with... More 

Thank webster888
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Hotel & Grounds (6)
Dining (3)
Room/Suite (7)
Pool/Beach Area (1)
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  • Pool
  • Free Breakfast
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Shuttle Bus Service
  • Airport Transportation
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Experience the ultimate in affordability and comfort at the Quality Inn Rochester Airport. Charming and conveniently located, our uniquely mid-scale hotel in Rochester, NY offers a blend of amenities and accommodations that are both family-friendly and corporate ready. Guests of our hotel enjoy a wide range of helpful amenities, including free airport shuttle, complimentary full American Breakfast, outdoor pool, fitness center, on-site laundry facilities, meeting facilities and a well-equipped computer center. Free high-speed wireless Internet is also provided throughout our hotel, so you're always connected. ... more   less 

Additional Information about Quality Inn Rochester Airport

Address: 1273 Chili Avenue, Rochester, NY 14624
Location: United States > New York > Finger Lakes > Rochester
Price Range: $75 - $146 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Quality Inn Rochester Airport 3*
Number of rooms: 155
Reservation Options:
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Also Known As:
Quality Inn Rochester Airport Hotel Rochester
Rochester Quality Inn
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