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Quality Inn Rochester Airport

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Quality Inn Rochester Airport
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159 Reviews from our TripAdvisor Community

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Showing 155: English reviews
Cuba NY
Level Contributor
22 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed August 23, 2016

Worst place I've ever stayed. No elevator, room was so freshly painted that the paint was wet, no AC, the number they gave me to call had been disconnected. Worst experience ever. If it was free - I would not stay there again. I reviewed 5 days earlier and it was bad...the second trip was indescribably AWFUL.

Helpful?
Thank webster888
Wilmington, North Carolina
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed August 23, 2016

This is the worst QI I have ever stayed at. The staff seemed indifferent. The plumbing leaks. Even the lid on the toilet tank was wrong. I had to get up to change channels because for some reason, they decided to mount the receiver box BEHIND the TV! The security doors are broken so anyone can walk in any time... More 

Helpful?
Thank Stephen W
Big Flats, New York
Level Contributor
6 reviews
3 hotel reviews
3 of 5 stars Reviewed August 18, 2016 via mobile

The hotel was clean enough and the staff was friendly enough. It was not a fancy hotel by any means but it was good for what we were doing. Which was catching a flight early in the morning. It was very easyto book a shuttle early in the morning that got us to the airport on time. The driver was... More 

Helpful?
Thank dogQO
1 review
2 of 5 stars Reviewed August 9, 2016 via mobile

Hotel under construction with tools, equipment drop sheets etc in hallways. In the first room the air conditioner didn't work. No screens on the windows, hair in the bathroom sink and bathtub. Crumbs on the night stand and stains on the sheets. Lamps, wall art and furniture all grungy.. All mirrors and windows were filthy. We asked a different room... More 

Helpful?
Thank Desiree S
Upstate NY
Level Contributor
79 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
2 of 5 stars Reviewed July 31, 2016

Stayed here for a park-and-fly and upon our return to the airport, we called the hotel for 10 mins straight with no answer. Ended up having to call a taxi to get us back to the hotel. Called multiple times asking for the manager to call me to discuss (they never called back). When I finally did reach them, management... More 

Helpful?
Thank HisKidsUpstate
Sandy Springs, United States
Level Contributor
4 reviews
2 of 5 stars Reviewed July 17, 2016

This hotel charged me more than the $89.00 per night I reserved. ($130.00 per night). There were workmen all over the hotel. They even blocked the center entrance open so they didn't have to keep using their passkeys. The room was abysmal. Small and cramped. The bathroom was severely unfit. There was a toilet, a tub/shower and small sink, no... More 

Helpful?
Thank Chris P
Level Contributor
69 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
3 of 5 stars Reviewed July 17, 2016 via mobile

We stayed here after driving nearly a 100 miles looking for a vacancy. The room was clean, the bed comfortable, but the furnishings were well worn. The noise level was a bit high at times. The staff was friendly and accommodating. It appears to be undergoing renovations though.

Helpful?
Thank 4catcouple
Dover, Delaware
Level Contributor
19 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed July 6, 2016 via mobile

Don't let the really picky reviewers make this hotel look bad I Stayed here for 4 nights first night had a small issue but soon as it was reported had no issues at all room was nice air conditioner was perfect the breakfast was nice and staff kept fresh eggs and sausage available and were very polite hotel was being... More 

Helpful?
Thank Ish D
Kaysville, Utah
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed June 18, 2016 via mobile

Stayed here overnight on our way to Niagara. We just needed a bed to sleep in.... But this place isn't even good for just a bed. It's dirty. Once we started getting situated in our room, we noticed how bad it is... Dirty bathroom, floors and vents with thick dust all over them. 3 lamp shades with holes, a curtain... More 

Helpful?
1 Thank jgsun77
Level Contributor
29 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed June 13, 2016

I highly advise not staying here. We stayed here after a wedding in the area and it was disgusting. The sheets were stained, the carpets grubby, and there were "clean" wash cloths hanging up that had embedded hair in them from the last guest...incredibly gross. The wifi didn't work either. Don't stay here.

Helpful?
1 Thank Kristin E
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Experience the ultimate in affordability and comfort at the Quality Inn Rochester Airport. Charming and conveniently located, our uniquely mid-scale hotel in Rochester, NY offers a blend of amenities and accommodations that are both family-friendly and corporate ready. Guests of our hotel enjoy a wide range of helpful amenities, including free airport shuttle, complimentary full American Breakfast, outdoor pool, fitness center, on-site laundry facilities, meeting facilities and a well-equipped computer center. Free high-speed wireless Internet is also provided throughout our hotel, so you're always connected. ... more   less 

Additional Information about Quality Inn Rochester Airport

Address: 1273 Chili Ave, Rochester, NY 14624-3029
Location: United States > New York > Finger Lakes > Rochester
Price Range: $62 - $110 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Quality Inn Rochester Airport 3*
Number of rooms: 155
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Also Known As:
Quality Inn Rochester Airport Hotel Rochester
Rochester Quality Inn
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