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Quality Inn Rochester Airport

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Quality Inn Rochester Airport
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158 Reviews from our TripAdvisor Community

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Showing 154: English reviews
Wilmington, North Carolina
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

This is the worst QI I have ever stayed at. The staff seemed indifferent. The plumbing leaks. Even the lid on the toilet tank was wrong. I had to get up to change channels because for some reason, they decided to mount the receiver box BEHIND the TV! The security doors are broken so anyone can walk in any time... More 

Helpful?
Thank Stephen W
Big Flats, New York
Level Contributor
6 reviews
3 hotel reviews
3 of 5 stars Reviewed 1 week ago via mobile

The hotel was clean enough and the staff was friendly enough. It was not a fancy hotel by any means but it was good for what we were doing. Which was catching a flight early in the morning. It was very easyto book a shuttle early in the morning that got us to the airport on time. The driver was... More 

Helpful?
Thank dogQO
1 review
2 of 5 stars Reviewed 2 weeks ago via mobile

Hotel under construction with tools, equipment drop sheets etc in hallways. In the first room the air conditioner didn't work. No screens on the windows, hair in the bathroom sink and bathtub. Crumbs on the night stand and stains on the sheets. Lamps, wall art and furniture all grungy.. All mirrors and windows were filthy. We asked a different room... More 

Helpful?
Thank Desiree S
Upstate NY
Level Contributor
79 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Stayed here for a park-and-fly and upon our return to the airport, we called the hotel for 10 mins straight with no answer. Ended up having to call a taxi to get us back to the hotel. Called multiple times asking for the manager to call me to discuss (they never called back). When I finally did reach them, management... More 

Helpful?
Thank HisKidsUpstate
Sandy Springs, United States
Level Contributor
4 reviews
2 of 5 stars Reviewed July 17, 2016

This hotel charged me more than the $89.00 per night I reserved. ($130.00 per night). There were workmen all over the hotel. They even blocked the center entrance open so they didn't have to keep using their passkeys. The room was abysmal. Small and cramped. The bathroom was severely unfit. There was a toilet, a tub/shower and small sink, no... More 

Helpful?
Thank Chris P
Level Contributor
69 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
3 of 5 stars Reviewed July 17, 2016 via mobile

We stayed here after driving nearly a 100 miles looking for a vacancy. The room was clean, the bed comfortable, but the furnishings were well worn. The noise level was a bit high at times. The staff was friendly and accommodating. It appears to be undergoing renovations though.

Helpful?
Thank 4catcouple
Dover, Delaware
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed July 6, 2016 via mobile

Don't let the really picky reviewers make this hotel look bad I Stayed here for 4 nights first night had a small issue but soon as it was reported had no issues at all room was nice air conditioner was perfect the breakfast was nice and staff kept fresh eggs and sausage available and were very polite hotel was being... More 

Helpful?
Thank Ish D
Kaysville, Utah
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed June 18, 2016 via mobile

Stayed here overnight on our way to Niagara. We just needed a bed to sleep in.... But this place isn't even good for just a bed. It's dirty. Once we started getting situated in our room, we noticed how bad it is... Dirty bathroom, floors and vents with thick dust all over them. 3 lamp shades with holes, a curtain... More 

Helpful?
1 Thank jgsun77
Level Contributor
22 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed June 13, 2016

I highly advise not staying here. We stayed here after a wedding in the area and it was disgusting. The sheets were stained, the carpets grubby, and there were "clean" wash cloths hanging up that had embedded hair in them from the last guest...incredibly gross. The wifi didn't work either. Don't stay here.

Helpful?
1 Thank Kristin E
Paris, France
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed June 12, 2016

I have stayed here for years and the one constant was welcoming and responsive service. The property is now under new ownership. The good news is that they are investing in long overdue renovations. The bad news is that service has become indifferent and border,one rude. The "May I help you?" attitude is gone. I got the feeling I was... More 

Helpful?
1 Thank Herb75020
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Amenities

Highlights
  • Pool
  • Free Parking
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Experience the ultimate in affordability and comfort at the Quality Inn Rochester Airport. Charming and conveniently located, our uniquely mid-scale hotel in Rochester, NY offers a blend of amenities and accommodations that are both family-friendly and corporate ready. Guests of our hotel enjoy a wide range of helpful amenities, including free airport shuttle, complimentary full American Breakfast, outdoor pool, fitness center, on-site laundry facilities, meeting facilities and a well-equipped computer center. Free high-speed wireless Internet is also provided throughout our hotel, so you're always connected. ... more   less 

Additional Information about Quality Inn Rochester Airport

Address: 1273 Chili Ave, Rochester, NY 14624-3029
Location: United States > New York > Finger Lakes > Rochester
Price Range: $74 - $134 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Quality Inn Rochester Airport 3*
Number of rooms: 155
Reservation Options:
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Also Known As:
Quality Inn Rochester Airport Hotel Rochester
Rochester Quality Inn
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