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Motel 6 Rochester Airport

155 Buell Road, I-90 at Exit #46/I-390 at Exit #19, Rochester, NY 14624
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Motel 6 Rochester Airport
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52 Reviews from our TripAdvisor Community

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Liverpool
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

I get to Rochester once or twice a year typically for business and have been staying here, as it's basic and about the best rate in town. It always had been acceptable, a basic hotel, clean and everything worked, and not far from my job. I stayed again in mid-December though and was not impressed. I had to go to... More 

Helpful?
Thank pontiac59
Level Contributor
3 reviews
1 of 5 stars Reviewed December 16, 2015 via mobile

I have stayed at numerous hotels throughout United States. I have to say out of all the places I've stayed this particular place had the rudest employees I have ever met in my life. example, it was about 4 o'clock, I went to the front desk and asked if they had any complimentary coffee left. the woman replies ( with... More 

Helpful?
Thank Kelly A
6Team, Brand Experience Team Member at Motel 6 Rochester Airport, responded to this review

Kelly, Thank you for sharing your concerns. Please know the service issues you describe are an exception to our guest commitment and as such, we apologize. Our staff aims to provide the highest level of hospitality to our guests through our customer service, but with your experience we have fallen short and would like to apologize for the service issues... More 

Travelers are raving about these Rochester hotels

Level Contributor
4 reviews
1 of 5 stars Reviewed August 23, 2015 via mobile

We booked this hotel for a couple of reasons: on the website it seemed like a good deal and there is no additional fee for pets. However, upon arrival, the sign out front also mentioned the "good deal". Please be aware this is per person and not based on double occupancy. There are additional fees for EACH person. This is... More 

Helpful?
Thank Lisa M
6Team, brand expericened team member at Motel 6 Rochester Airport, responded to this review

Lisa, Thank you for posting your review. We are committed to delivering a clean, comfortable room and apologize for any failure in delivering on the commitment during your recent stay. Please know the conditions you experienced are an exception to our guest commitment and as such, we apologize. Motel 6 standards for quality rest on our promise to offer the... More 

Orlando, Florida
Level Contributor
43 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed August 15, 2015 via mobile

It's clean. Convenient. Good price. It's only $50 and the AC works. TV. Blankets. Pillows. Shower is good. No shampoo so bring your own. The people were nice. The lights worked. I would probably stay here again. Big table in the room. Nice color scheme.

Helpful?
Thank StarReviews1
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed August 1, 2015 via mobile

The greeting here was very friendly and the check in was very well done. The room was very clean and spacious for the price. Only issue I had was that the house keeping walked into the room without announcing themselves. Other than that my overall stay was very comfortable.

Helpful?
Thank Shadera L
1 review
1 of 5 stars Reviewed June 24, 2015 via mobile

When i went in, i told the lady in front desk that i had a reservation and she said she didnt had any rooms, i was told that house keepers were cleaning it. I waited 15mins and went in the room. Room was looking clean, but went to check bed sheets and pillows there were human hair all over. Stains... More 

Helpful?
Thank Unknown99999900
6Team, Brand Experience Team member at Motel 6 Rochester Airport, responded to this review

Dear Guest, Thank you for taking the time to post your review. We are committed to delivering a clean, comfortable room and apologize for any failure in delivering on the commitment during your recent stay. Please know the bed issues you describe are an exception to our guest commitment and as such, we apologize. The service concerns you describe are... More 

Mifflinburg
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed May 26, 2015

We stayed 2 nights and with all that we put in front of staff they were quite friendly and helpful. Rooms were clean and secure. There was a laundry on site, washer and dryer. Coffee or tea in the morning for your exit wakeup at lobby! OK place

Helpful?
Thank Edward T
Baton Rouge, Louisiana, United States
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed March 26, 2015

it was nice with the price and the location. It is close to the airport. But when staying their,it was too loud with many Chinese tourist. Staffs are nice and helpful, good refund when i cancel 2nights of my booking. Price and the room is ok, cheap and enough for me.

Helpful?
Thank ThanhGreen159
Australia
Level Contributor
21 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
2 of 5 stars Reviewed December 8, 2014

it is a cheep motel, close to the airport and good for one night if you do not have any were to go in the Rochester area, never the less it is not too bed... it is about 20 min from city center and about 10 min from the University of Rochester ...

Helpful?
Thank OmriAlfassy
Brownstown
Level Contributor
88 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed October 30, 2014 via mobile

This is going to be my new go to place to stay when in Rochester, NY. while traveling on business. Very friendly and helpful staff, especially Maurice! I had a comfortable, clean room near the office as requested. Now remember this is a Motel 6 and not the Hyatt. For what I paid, which was very reasonable, I got more... More 

Helpful?
1 Thank Bruce F
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