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BEST WESTERN Rochester Marketplace Inn

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332 Reviews from our TripAdvisor Community

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Showing 320: English reviews
Mass, United States
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I would suggest any parent that is visiting your loved one to stay at this property. I will be staying here several times over the next four years. The price structure could be more affordable for RIT families.

Review collected in partnership with Best Western

Helpful?
Thank Gary Y
Hudson, NH
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Best Western is a business that you can rely on and know that you always get a quiet clean room, good service and abundant breakfast for reasonable price. Renovations, well, happen, and they happen to everyone. I don't think that interrupted normal function of the hotel and created any major inconveniences for people staying there - at least I'd say... More 

Helpful?
Thank Anna T
Napa, CA, United States
1 of 5 stars Reviewed 1 week ago

My stay at the Best Western Marketplace Inn was the worst experience I've ever had at a hotel. I arrived at 1:15pm on Friday and asked to check in. The front desk employee looked up from whatever he was reading and informed me that check-in was at 3pm, Then he went back to what he was reading. After a short... More 

Review collected in partnership with Best Western

Helpful?
Thank Kevin E
Marshfield, United States
1 review
3 of 5 stars Reviewed 1 week ago

Place was undergoing construction during our stay so the lobby was a mess. The inside was kind of a dump with old, stained carpets on the hall floors, and the exit sign in the hall hanging by a wire on one side. Toilet didn't work but they moved us to another room immediately. Bed was comfortable and clean, sheets smelled... More 

Review collected in partnership with Best Western

Helpful?
Thank Patricia R
Dracut, Massachusetts
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 1 week ago

All in all not a bad hotel. The renovations that are ongoing made getting around the lobby a chore. But on a good note it is going to be very nice. The breakfast was more than I expected with eggs and sausage.

Helpful?
Thank Tom R
Markham, Canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Renovations were being done in the lobby area so we had to walk outside of the hotel and through the side doors to get to our room (which was located on the main floor). This wasn't a huge inconvenience. There were 4 of us (2 adults, 2 young kids) and the room was spacious enough for our needs. We got... More 

Helpful?
Thank Jess C
Saratoga Springs, New York
Level Contributor
145 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 1 week ago

Negatives: Lobby is a mess, barely have part of a new floor down. Hallway and walls stripped down where we were placed. So, moldy smell everywhere. Really not good to place guests there. Even taking allergy meds doesn't totally help. Had to request desk to get a maid to bring fresh towels after we returned to our room hours later.... More 

Helpful?
Thank Adirondacker1
Brampton, Canada
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

This is my preferred hotel in Rochester NY. I have stayed at this hotel about 10 times in the last few years. The rooms are quite large and nicely decorated and very clean. It will be great when the renovations are complete.

Review collected in partnership with Best Western

Helpful?
Thank kennethmS5750QZ
Toronto, Canada
Level Contributor
56 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This hotel will be very nice when renovations are complete. In the meantime, it's a bit of a mess with half of the hotel lobby behind a curtain and areas off-limits. The elevator smells awful, but it can't be avoided without walking out of your way to the back stairwell. The room itself was nice. It was clean. My biggest... More 

Helpful?
Thank AWeber1991
Mission Viejo, California
Level Contributor
216 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Main reason for choosing this hotel was its proximity to RIT. Knowing BW quality, it was easy to make a reservation. The room was spacious and clean. Wifi was fast and breakfast was plenty. Staff was friendly and check-in/out was quick. Parking was plentiful and seemed safe.

Review collected in partnership with Best Western

Helpful?
Thank betamax12345
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free Parking
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Business Center with Internet Access
Official Description (provided by the hotel)
The Best Western Rochester Marketplace is perfectly located in the "heart" of Rochester's shopping and restaurant district.We are minutes from all major highways and the Rochester International Airport. We offer plush accommodations featuring micro fridges, 40-inch flat panel televisions with DVD players, wired and wireless internet access, and a fabulous free hot full breakfast buffet for all our guests. We are minutes from the city center, convention district, and all major universities and corporations. Our staff will gladly shuttle you to any venue with in five miles of our property. Our staff looks forward to being your home away from home when visiting the Rochester New York area. ... more   less 

Additional Information about BEST WESTERN Rochester Marketplace Inn

Address: 940 Jefferson Rd, Rochester, NY 14623-3214
Location: United States > New York > Finger Lakes > Rochester
Price Range: $93 - $146 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Rochester Marketplace Inn 2.5*
Number of rooms: 101
Reservation Options:
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Also Known As:
Best Western Marketplace Hotel Rochester
Best Western Rochester
Rochester Best Western
Hotel Style:
#7 Business Hotel in Rochester
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