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BEST WESTERN Rochester Marketplace Inn

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337 Reviews from our TripAdvisor Community

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Showing 324: English reviews
3 of 5 stars Reviewed yesterday NEW

Workers were very nice. Free breakfast was included. Stayed in room on first floor which hadn't been renovated yet. Convenient location to see Rochester Institute of Technology. Lots of retail in area and restaurants. Staff helped me when I told them I was on crutches and called in that info before we arrived by giving us a room on first... More 

Review collected in partnership with Best Western

Helpful?
Thank 770ellent
Howardville, United States
1 review
5 of 5 stars Reviewed 1 week ago

Everything was excellent, although construction was taken place, it was still enjoyable. The workers were very accomoding as well. There is a soft spot at the end of the hall by the door on the first floor. Carpet is covering it, but it sinks. Also in my room, 122, in the bathroom, the shower and wall has a gap by... More 

Review collected in partnership with Best Western

Helpful?
Thank Vanessa F
Toronto, Canada
Level Contributor
31 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

We booked this hotel not knowing that it was undergoing renovations. The room was dusty and had my allergies going. Got bitten by something that left me itchy. Getting breakfast on the weekend in the makeshift location was a whole other issue. The quality was under grade compared to other Best Western locations I have stayed in. There was no... More 

Helpful?
Thank M_Per_61
Oberlin, Ohio
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We were so surprised to walk in the front door to discover the entire lobby and all the front of the hotel was gutted! No on told us about renovations when we made reservations weeks ago. We were not happy, but Marquis who checked us in was very talented and capable. He gave us a discount for our room rate... More 

Helpful?
Thank pennypit
Mass, United States
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I would suggest any parent that is visiting your loved one to stay at this property. I will be staying here several times over the next four years. The price structure could be more affordable for RIT families.

Review collected in partnership with Best Western

Helpful?
Thank Gary Y
Hudson, NH
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Best Western is a business that you can rely on and know that you always get a quiet clean room, good service and abundant breakfast for reasonable price. Renovations, well, happen, and they happen to everyone. I don't think that interrupted normal function of the hotel and created any major inconveniences for people staying there - at least I'd say... More 

Helpful?
Thank Anna T
Napa, CA, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

My stay at the Best Western Marketplace Inn was the worst experience I've ever had at a hotel. I arrived at 1:15pm on Friday and asked to check in. The front desk employee looked up from whatever he was reading and informed me that check-in was at 3pm, Then he went back to what he was reading. After a short... More 

Review collected in partnership with Best Western

Helpful?
1 Thank Kevin E
Marshfield, United States
1 review
3 of 5 stars Reviewed 4 weeks ago

Place was undergoing construction during our stay so the lobby was a mess. The inside was kind of a dump with old, stained carpets on the hall floors, and the exit sign in the hall hanging by a wire on one side. Toilet didn't work but they moved us to another room immediately. Bed was comfortable and clean, sheets smelled... More 

Review collected in partnership with Best Western

Helpful?
Thank Patricia R
Dracut, Massachusetts
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 5 weeks ago

All in all not a bad hotel. The renovations that are ongoing made getting around the lobby a chore. But on a good note it is going to be very nice. The breakfast was more than I expected with eggs and sausage.

Helpful?
Thank Tom R
Markham, Canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 5 weeks ago

Renovations were being done in the lobby area so we had to walk outside of the hotel and through the side doors to get to our room (which was located on the main floor). This wasn't a huge inconvenience. There were 4 of us (2 adults, 2 young kids) and the room was spacious enough for our needs. We got... More 

Helpful?
Thank Jess C
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Business Center with Internet Access
Official Description (provided by the hotel)
The Best Western Rochester Marketplace is perfectly located in the "heart" of Rochester's shopping and restaurant district.We are minutes from all major highways and the Rochester International Airport. We offer plush accommodations featuring micro fridges, 40-inch flat panel televisions with DVD players, wired and wireless internet access, and a fabulous free hot full breakfast buffet for all our guests. We are minutes from the city center, convention district, and all major universities and corporations. Our staff will gladly shuttle you to any venue with in five miles of our property. Our staff looks forward to being your home away from home when visiting the Rochester New York area. ... more   less 

Additional Information about BEST WESTERN Rochester Marketplace Inn

Address: 940 Jefferson Rd, Rochester, NY 14623-3214
Location: United States > New York > Finger Lakes > Rochester
Price Range: $83 - $147 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Rochester Marketplace Inn 2.5*
Number of rooms: 101
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Hotwire, Expedia, Odigeo, Priceline, Travelocity and TripOnline SA so you can book your BEST WESTERN Rochester Marketplace Inn reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Marketplace Hotel Rochester
Best Western Rochester
Rochester Best Western
Hotel Style:
#7 Business Hotel in Rochester
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