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BEST WESTERN Rochester Marketplace Inn

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BEST WESTERN Rochester Marketplace Inn
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343 Reviews from our TripAdvisor Community

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Showing 330: English reviews
Buffalo, United States
4 of 5 bubbles Reviewed 2 days ago NEW

I like Best Western hotels, because, unlike the bigger hotels, there's a more Homey feeling, and they are considerably more affordable. A couple of problems, in the bathroom, but overall a pleasant Day Trip for me.

Review collected in partnership with Best Western

Thank Ellen M
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 bubbles Reviewed 3 days ago NEW

The remodel was still in process when we stayed, although I was told it was 95% complete. Wallpaper was peeling and clearly still to be changed near elevators. Room was clean and updated. Unfortunately the bathrooms were not remodeled. Plumbing fixtures under toilet were in poor condition. Cigarette burn on bathtub. Water control knob for bath was loose and in... More 

Review collected in partnership with Best Western

Thank dsportdesign
Level Contributor
3 reviews
2 of 5 bubbles Reviewed 4 days ago NEW via mobile

We stayed two nights at this hotel because it was busy weekend in the city. Lobby is nicely redone and the breakfast area was bright and clean. We stayed in a renovated room but the wall paper and base boards must still be old as they were pulling away from the walls. Bathroom very small and dingy. Hallway walls still... More 

Thank Brklmk_50
Niagara Falls, New York
Level Contributor
45 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 bubbles Reviewed 1 week ago

It is difficult to find a decent, clean hotel that allows pets. We were very pleased with the room. It was surprisingly spacious and clean. We have a little Bichon Bolognese we occasionally travel with and he seemed to be as comfortable as we were. The desk and breakfast area staff were very nice and helpful. Breakfast was fine and... More 

Thank silvercometgirl
Lynn R, General Manager at BEST WESTERN Rochester Marketplace Inn, responded to this review

Hello silvercometgirl! Thank you for choosing the Best Western Marketplace. We appreciate your comments and are delighted you were able to take advantage of our breakfast! We look forward to seeing you again. Lynn R. More 

East Aurora, United States
1 review
3 of 5 bubbles Reviewed 2 weeks ago

Very affordable option for overnight stay...Quiet, inexpensive quality clean room. No frills, so just basic quality room . Great location and a lot cheaper than hotels near by....Easy check in and check out. If looking for hotel with great location no frills, inexpensive stay this is the one for you

Review collected in partnership with Best Western

Thank Douglas A. D
New Jersey
Level Contributor
606 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 283 helpful votes
3 of 5 bubbles Reviewed 3 weeks ago

Before you book, check the status of the construction at this place. It was inconvenient to enter and exit the room. Instead of walking thru the hotel, we had to walk around the outside of the building and re-enter thru a side door with our key (which did not always work....so we had to go around outside once again and... More 

Thank travelingrm
1 review
3 of 5 bubbles Reviewed 4 weeks ago

Workers were very nice. Free breakfast was included. Stayed in room on first floor which hadn't been renovated yet. Convenient location to see Rochester Institute of Technology. Lots of retail in area and restaurants. Staff helped me when I told them I was on crutches and called in that info before we arrived by giving us a room on first... More 

Review collected in partnership with Best Western

Thank 770ellent
Howardville, United States
1 review
5 of 5 bubbles Reviewed 4 weeks ago

Everything was excellent, although construction was taken place, it was still enjoyable. The workers were very accomoding as well. There is a soft spot at the end of the hall by the door on the first floor. Carpet is covering it, but it sinks. Also in my room, 122, in the bathroom, the shower and wall has a gap by... More 

Review collected in partnership with Best Western

Thank Vanessa F
Toronto, Canada
Level Contributor
31 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
1 of 5 bubbles Reviewed September 8, 2016 via mobile

We booked this hotel not knowing that it was undergoing renovations. The room was dusty and had my allergies going. Got bitten by something that left me itchy. Getting breakfast on the weekend in the makeshift location was a whole other issue. The quality was under grade compared to other Best Western locations I have stayed in. There was no... More 

Thank M_Per_61
Oberlin, Ohio
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed September 4, 2016

We were so surprised to walk in the front door to discover the entire lobby and all the front of the hotel was gutted! No on told us about renovations when we made reservations weeks ago. We were not happy, but Marquis who checked us in was very talented and capable. He gave us a discount for our room rate... More 

Thank pennypit
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Room/Suite (14)
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Business Center/Function Rooms (1)
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  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Business Center with Internet Access
Official Description (provided by the hotel)
The Best Western Rochester Marketplace is perfectly located in the "heart" of Rochester's shopping and restaurant district.We are minutes from all major highways and the Rochester International Airport. We offer plush accommodations featuring micro fridges, 40-inch flat panel televisions with DVD players, wired and wireless internet access, and a fabulous free hot full breakfast buffet for all our guests. We are minutes from the city center, convention district, and all major universities and corporations. Our staff will gladly shuttle you to any venue with in five miles of our property. Our staff looks forward to being your home away from home when visiting the Rochester New York area. ... more   less 

Additional Information about BEST WESTERN Rochester Marketplace Inn

Address: 940 Jefferson Rd, Rochester, NY 14623-3214
Location: United States > New York > Finger Lakes > Rochester
Price Range: $70 - $115 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Rochester Marketplace Inn 2.5*
Number of rooms: 101
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Booking.com, Hotwire, Odigeo, Priceline, Travelocity and TripOnline SA so you can book your BEST WESTERN Rochester Marketplace Inn reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Marketplace Hotel Rochester
Best Western Rochester
Rochester Best Western
Hotel Style:
#3 Best Value Hotel in Rochester
#7 Business Hotel in Rochester
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