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Homewood Suites Rochester/Greece

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Homewood Suites Rochester\/Greece
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462 Reviews from our TripAdvisor Community

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There are newer reviews for Homewood Suites Rochester/Greece
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Showing 455: English reviews
Great Neck, New York
1 review
5 of 5 stars Reviewed July 18, 2016

Great hotel, spacious, kind staff Easy to find - kitchen in the room amazing. Loved mini store in lobby! Looking forward to returning with my family. Appreciated the air conditioning was on in the room upon arrival!

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank matzlema16
toronto
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed July 18, 2016

The staff were friendly and welcoming. Our 1 bdrm. suite was clean and the full kitchen was amazing to have each day. The pool and fitness center came in handy and were used each day. The breakfast had a lot of options. I would definitely stay here again.

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank lisafr4
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed July 18, 2016

We stay in hotels for business often (many times, Hilton brand, as we are Hilton Honors members) and found this Homewood Suites extremely clean, the staff were all friendly and helpful. I highly recommend this hotel for comfort and cleanliness.

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank 441sandrab
Burlington, Vermont
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed July 13, 2016

I expected high quality service but was disappointed. We checked in only to find that our beds were not made. Didnt receive bedding until late.Advised laundry was still being done. Breakfast not good at all.

Review collected in partnership with Homewood Suites by Hilton

Helpful?
1 Thank R9860ZPbrianm
Natalie M, Director of Sales at Homewood Suites Rochester/Greece, responded to this review

Thank you for taking the time to complete our survey. I am sorry that the hotel did not meet your expectations. I will speak with the staff regarding the issues that your mentioned. We have been adding different items to the breakfast to try to add more of a variety. I hope should your travels bring you back to the... More 

Toronto
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 13, 2016

This is not a 5 star Hotel but neither is the price, but it feels like 5 start service and cleanness. For long stay families, the full fridge and two burner stove with Microwave is perfect. The rooms are clean, they look new and the bedding is excellent. I great place to rest your head for a few days.

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank peterr1968
Natalie M, Director of Sales at Homewood Suites Rochester/Greece, responded to this review

Thank you o much for your kind comments! I am pleased to hear that you enjoyed the kitchen in the room. We hope to welcome you home again in the future! Sincerely, Natalie Miller- Director Of Sales More 

Fuquay-Varina, North Carolina
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed July 9, 2016

We booked a room in April for a 2 day stay and a 5 day stay in July (we went to another city for 2 days). The first stay, we had to wait for our room over a half an hour after traveling all day. The room was fine, and the fold out was as comfortable as expected, how ever... More 

Helpful?
1 Thank souperspices
Natalie M, Director of Sales at Homewood Suites Rochester/Greece, responded to this review

I want to sincerely apologize for the issues that you experienced during your stay with us. I want to let you know that I will personally speak with the breakfast staff regarding the issues that you have mentioned. Please know that we are contently striving to improve and will continue to. We take your comments very seriously and I hope... More 

Pompton Plains, NJ, United States
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed July 9, 2016

Great hotel except for the lacking kitchen staff. The breakfast was good but slow in being replenished. The evening social was cleaned up earlier than expected. Everything else about this hotel was great!

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Philip L
Natalie M, Director of Sales at Homewood Suites Rochester/Greece, responded to this review

Thank you for taking the time out to complete a survey. I want to let you know I will personally speak with the staff regarding the breakfast and dinner issues that you mentioned. I am glad that you enjoyed the hotel during your visit. I hope should you return to the Rochester area that we can welcome you home again.... More 

Belleville, United States
1 review
5 of 5 stars Reviewed July 6, 2016

I stayed with my family of four and we had everything at this hotel that we could have asked for. When you travel with a couple picky kids who are tied to their digital devices, that can be a tall order. But this hotel took care of us and our extended family with ease.

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Bille E
Natalie M, Director of Sales at Homewood Suites Rochester/Greece, responded to this review

Thank you for your kind comments! I am pleased to hear that you received good service and that your family enjoyed their stay. We hope to see you again in the future. Sincerely, Natalie Miller More 

Midlothian
Level Contributor
53 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed July 6, 2016

Check in was breeze and staff was very friendly! Centrally located right off the highway and in walking distance to good dining choices. Rooms are very large and nice having an onsite laundry room after traveling all week!

Helpful?
Thank LaxMom05
Natalie M, Director of Sales at Homewood Suites Rochester/Greece, responded to this review

Thank you for your survey. I am pleased to hear that you had a smooth, easy check-in. I am glad that you enjoyed our spacious rooms and our on-site laundry facility. We hope to welcome you back again! Sincerely, Natalie Miller More 

Valrico, Florida
Level Contributor
34 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed June 30, 2016 via mobile

We stayed at this hotel on Friday, June 17 (on our arrival to Rochester) and again on Saturday, June 25. I am rating it as poor because the first stay was average and the 2nd stay was terrible, so I averaged them out. We booked these rooms (using reward points) a full 2 months in advance for several reasons: 1.... More 

Helpful?
1 Thank jkfairley
Natalie M, Director of Sales at Homewood Suites Rochester/Greece, responded to this review

Thank you for filling our a survey. I will speak with the staff regarding how this issue was handled upon your check-in. We tried our best to rectify the situation by giving you a rollaway bed and HHonors points. You are a loyal HHonors member and I hope should your travels bring you back to the area that you will... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Free Parking
  • Dry Cleaning
Official Description (provided by the hotel)
Our hotel featuring 95 studio, one and two-bedroom suites, offers all the comforts of home, from splendid in-room amenities to exquisite hotel services. Each of our suites is large enough for work, study, entertaining and extended stays and includes much more. ... more   less 

Additional Information about Homewood Suites Rochester/Greece

Address: 400 Center Place Dr, Rochester, NY 14615-4013
Location: United States > New York > Finger Lakes > Rochester
Price Range: $94 - $157 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Homewood Suites Rochester/Greece 3*
Number of rooms: 95
Reservation Options:
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Also Known As:
Homewood Suites Rochester/Greece Hotel Rochester
Hotel Style:
#2 Business Hotel in Rochester
#2 Romantic Hotel in Rochester
#2 Family Hotel in Rochester
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