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Staybridge Suites Rochester University

333 reviews
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Traveler (65)
Room & Suite (90)
Dining (30)
Overview
  • Excellent47%
  • Very good31%
  • Average12%
  • Poor6%
  • Terrible4%
Travelers talk about
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Free Shuttle or Taxi Services
3.0 Star Hotel
All hotel details
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Reviews (333)Write a Review
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All reviewsgenesee riverview of the riverwalk along the riversmall kitchenpedestrian bridgefire pitrochester universitybedroom suiteoutside pationight staffhotel is locatedcomplimentary breakfastfull kitchenthe breakfast areafront desk staffyogurtexercise room
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121 - 125 of 325 reviews
Reviewed February 23, 2015

Very clean rooms, staff was great, pool area was clean and nice. Had a 20 minute delay checking in but the staff was very accomodating. Breakfast was good, they had some nice choices. We stayed in a two bedroom suite and it was laid out...More

1  Thank Westernewyorker
Response from GeneralManager88, Director of Sales at Staybridge Suites Rochester UniversityResponded March 2, 2015

Dear Guest, Thank you for letting us accommodate you during your visit to Rochester. We are happy that you loved your stay. Please stop and see us the next time you are in town! Warm Regards, Melissa Director of Sales

Reviewed February 21, 2015

My family stayed at this hotel for a mini winter vacation in Rochester. The staff was friendly and helpful. The room was not the cleanest, but average for most hotels. We were quite disappointed, however, in the behavior of guests in the pool. It would...More

Thank Natalie B
Response from GeneralManager88, Director of Sales at Staybridge Suites Rochester UniversityResponded February 23, 2015

Dear Guest, Thank you for choosing to stay with us during winter break. I am sorry that you had issues with the pool area. We are currently looking in to the situation to see how this problem can be resolved. I do know that we...More

Reviewed February 11, 2015

Dont think this hotel is as good as the reviews would make you think. It was ok, the bed is only queen size in the one BR suites, and barely fits in the bedroom area. My girlfriend had to crawl over me to get to...More

Thank JONATHAN I
Response from GeneralManager88, Director of Sales at Staybridge Suites Rochester UniversityResponded February 18, 2015

Dear Jonathan I- Thank you for staying at our hotel. I am sorry that you had a less than perfect experience. Please feel free to contact the Operations Manager Brian at 585-527-9110 to sort out the issue with the charge of .72 on your card....More

Reviewed November 25, 2014

i recently visited this hotel and was amazed by how fantastic it is. The rooms were so spectacular, the pool and hot tub were refreshing and the breakfast were amazing.The rooms are spotless and the beds are comfortable. The staff is friendly and always willing...More

3  Thank David H
Response from GeneralManager88, Director of Sales at Staybridge Suites Rochester UniversityResponded November 26, 2014

Dear Guest- Thank you for all the great comments about how much you enjoyed your stay! Thank you especially for the compliment you gave me, we all work so hard to make our guests happy, it is touching when they share a good experience with...More

Reviewed November 25, 2014

I travel alot and find this hotel is one of the finest in the country. It is a relatively new building with beautiful clean studio, one BR and Two Br Suites. Some suites have beautiful views of the lake. It is located right near the...More

3  Thank Morris342
Response from GeneralManager88, Director of Sales at Staybridge Suites Rochester UniversityResponded November 26, 2014

Dear Guest- Thank you for the compliments! Michael, our staff and I are touched you enjoyed your time with us. Please stop and stay with us again. Have a great Thanksgiving! Warm Regards, Melissa Director of Sales

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About
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Fitness Center with Gym / Workout Room
Breakfast included
Pool
Free Parking
Bar/Lounge
Hotel Amenities
Business Center with Internet Access
Breakfast included
Free Parking
Meeting Rooms
Laundry Service
Self-Serve Laundry
Conference Facilities
Breakfast Available
Dry Cleaning
Banquet Room
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Fitness Center with Gym / Workout Room
Pool
Bar/Lounge
Heated pool
Hot Tub
Indoor pool
Details
Price range
$116 - $178 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in Rochester
#7 Family Hotel in Rochester
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
$116 - $178 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in Rochester
#7 Family Hotel in Rochester
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
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Traveler (65)
Room & Suite (90)
Dining (30)
Pool & Beach (6)
Business Center & Event Rooms (3)
Questions & Answers
Ask a question
curlyNiagaraFAlls
February 26, 2017|
AnswerShow all 6 answers
Response from Bobby159 | Reviewed this property |
Today the pool is open (they wanted me to sign a waiver not to drown) The hot tub is closed today.
0
Votes
Nipsisnuts
September 11, 2015|
AnswerShow all 13 answers
Response from Sharon V | Reviewed this property |
The neighborhood is not great, but it is safe during the day. There is a lot of foot traffic on the pedestrian bridge...mostly students and faculty...and it's a lovely walk. We were there for over 2 weeks and I walked my... More
2
Votes
Room Tips
"Rooms on the back side of the hotel offer a great view of the Genessee River."
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"They were great with our dog...thank you."
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"Strong Hospital, University of Rochester, park like setting on the river."
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"A room facing the river is best. Quiet with a beautiful view. These seemed to be the ones with even numbers."
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