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Hotel Indigo East End

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1830 West Main Street, Route 25, Riverhead, NY 11901
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452 Reviews from our TripAdvisor Community

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Showing 444: English reviews
Medford Lakes, New Jersey
Level Contributor
38 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 stars Reviewed yesterday NEW

I grew up in the Hamptons and recently visited for a family reunion. The first leg of our reunion took place in Huntington, so we opted for a property closer to Huntington on our first night. We were lucky enough to snag a room at the Hotel Indigo on the second night. We needed a hotel that accepted pets, as... More 

Helpful?
Thank Littleitaly721
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed yesterday NEW

Hotel is OK, pool is nice. But the staff needs better management. We asked for a quiet room since we were exhausted and needed rest. They put us on the second floor over two families downstairs and a big family next door. The food at the restaurant is not good. Ordered a med-rare hamburger and got over well done. They... More 

Helpful?
Thank Pamela A
New York City, New York
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 1 week ago

A family member was married near the Riverhead Hotel Indigo, and she reserved a large block of rooms for family well in advance of her wedding date. They nonetheless did not have our room available as promised where the hotel was checking other guests in, but our room was not available. We needed to dress ourselves and our children for... More 

Helpful?
1 Thank mesq2016
EastEndHotels, General Manager at Hotel Indigo East End, responded to this review

Dear Mesq2016, Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.... More 

DC
Level Contributor
45 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
2 of 5 stars Reviewed 1 week ago

We stayed here for a wedding nearby. The premises, room, pool, etc... where all pretty OK... but the prices where outrageous for everything. The room was over $325 and that was a special discount for a very middle of the road conventional room in a pretty middle of the road conventional hotel. Prices for things like wings and a beer... More 

Helpful?
1 Thank DCfoodman
EastEndHotels, General Manager at Hotel Indigo East End, responded to this review

Dear DCfoodman, Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. Please contact me directly at your convenience as I would like to discuss your stay further. I can be reached at 631.548.1204. Looking forward to speaking with you. Sincerely, Lauren Hogan... More 

Queens, New York
Level Contributor
6 reviews
5 of 5 stars Reviewed 1 week ago via mobile

Very clean, well kept, dining was excellent, great staff and this is my 2nd time over! I recommend this hotel since it's near to the clothing outlet, Tanger mall and family attractions. I will consider coming again with my family this time. Thanks for the wonderful service!

Helpful?
Thank kkmangru
EastEndHotels, General Manager at Hotel Indigo East End, responded to this review

Dear kkmangru, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay was wonderful! It's something our staff takes great pride in, so we value your feedback. Looking forward to welcoming you and your family back soon! Sincerely, Lauren Hogan General Manager More 

New York City, New York
Level Contributor
24 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I stayed here for 3 days/2 nights and found the hotel to be decent but was pricey for what it is. The room was fine and the hotel is clean but I had a number of issues which are listed below. I called 3 times to make a Spa appointment and no one answered or called me back after I... More 

Helpful?
1 Thank JSJcbs
EastEndHotels, General Manager at Hotel Indigo East End, responded to this review

Dear JSJcbs, Thank you for bringing this to our attention. We apologize for the inconveniences you encountered during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. Please contact me directly as I would like to discuss your stay further, I can be reached at... More 

London
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
2 of 5 stars Reviewed 2 weeks ago

It's ok, but only just ok, and it absolutely isn't worth the price. The rooms are fine. The pool is good. The food is average, too much salt and sugar, the breakfast was incredibly disappointing and the prices are high. The restaurant and bar area has twelve, yes twelve TV screens, fine if you don't want to talk to your... More 

Helpful?
2 Thank LondonCarno
EastEndHotels, General Manager at Hotel Indigo East End, responded to this review

Dear LondonCarno, Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We are glad to hear that you enjoyed the live music and hope to have the opportunity to welcome you back in... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago via mobile

They don't deserve any stars. Overbooked the hotel and 'forgot' to call us. Tried to send us up the road to a Holiday Inn. In NO way is that comparable. We planned our day based around this stay. We wanted to enjoy their Sunday Funday by the pool with the band, have dinner and drinks and the hotel restaurant and... More 

Helpful?
1 Thank jax91981
EastEndHotels, Owner at Hotel Indigo East End, responded to this review

Dear jax91981, Not sure why you took to TripAdvisor after we addressed this issue with you in person and on Facebook. To reiterate what we said the first time, here you have our comments again... "We're sorry you feel that way Jacqueline and that it happened. We acknowledged our mistake, offered you a suite at Holiday Inn Express, your money... More 

Commack, New York
Level Contributor
32 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Great spot as a jumping off point to parts east. All good. The rooms, free wifi, pool, restaurant all make for a delightful stay Would prefer coffee in the lobby but if that's the only negative I can come up with, the place is pretty good. Enjoy your stay

Helpful?
Thank Inbalance1
EastEndHotels, General Manager at Hotel Indigo East End, responded to this review

Dear Inbalance1, Thanks for the great review! We are so glad to hear that you enjoyed your stay, next time make sure to try the complimentary Keurig machine in your room or we will happily deliver coffee to your room from our restaurant, Bistro 72. We look forward to welcoming you back to Hotel Indigo in the future! Thank you,... More 

Lancaster, PA, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

We were forced to reserve at the last minute in Riverhead, NY, a resort town at peak season, and literally got the last double room available that Monday. Internet reservation thru the hotel website was smooth, and the hotel gave me the military rate, which was great. Check in was smooth, room was as reserved, in a quiet section of... More 

Helpful?
Thank John C
EastEndHotels, General Manager at Hotel Indigo East End, responded to this review

Dear John C, Thank you so much for your great review of our hotel. We appreciate your loyalty as an IHG® Rewards Club member and are so pleased to hear you enjoyed your stay and dining experience with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
  • Free Parking
  • Spa
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
At the very center of it all — the Hamptons,the North Fork, beaches, vineyards,shopping and nightlife, Hotel Indigo is yourstarting point for all the excitement Long Island's East End has in store for you. Indigo has all the luxuries and amenities you deserve. From the restaurant and lounge to our fireplaces,pool, and outdoor spaces, find your greatescape in one of our 100 contemporaryguestrooms on over eight private acres. ... more   less 

Additional Information about Hotel Indigo East End

Address: 1830 West Main Street, Route 25, Riverhead, NY 11901
Location: United States > New York > Long Island > Hamptons > Riverhead
Price Range: $196 - $421 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Indigo East End 3.5*
Number of rooms: 100
Reservation Options:
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Also Known As:
Hotel Indigo East End Riverhead, NY - Long Island
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