I traveled here with my family and we had a terrific stay at the Preston. The hotel and rooms were modern and spacious. The rooms looked like they were brand new and very clean. The best part of our stay was the warm and welcoming hotel staff. They were responsive to our requests and needs. Highly recommended!
Staff was exceptional. Very friendly and professional. Nice free buffet breakfast. Staff very accommodating in addition to the hot fresh coffee they offered/provided cappuccinos also. We had dinner at the restaurant also. It was delicious. Only drawback is the hotel is very small, no real amenities. You do have free access to the gym and pool at the Hyatt across the street.
I was in town for a 50th Birthday party and most hotels were booked. The only room available was at the Preston House and it was the corner king suite. It was a little pricey but given the area and comparison to other hotels it seemed like the best deal. By comparison the only other option was the Budget and that was 300 for a standard room, the Preston was about 700 for the suite (900 square feet). So I felt it was well worth the extra, even without staying there before, but the reviews were good so I went for it. Let me say I'm so happy I did, the hotel is very nice, easy quick check-in room was ready, staff was so welcoming & nice. They offered turn down of my sofa beds since I had add'l guests. The room itself was so spacious, modern and clean. Beautifully decorated comfortable bed, the temperature was great, bathroom was huge and great water pressure. We didn't eat in the restaurant, but it looked nice, we did have a drink at the bar and the bartender Noah was so friendly and recommended an excellent drink, the Ruby Foo, it was so good! Parking was free and easily found a spot. In the morning there is complimentary continental breakfast and they offered us a Latte or cappuccino and the Cappuccino was one of the best I've had. Food was also fresh and many options. I would highly recommend this hotel if in town. I hope to have the need to stay there again in the future!!…
Took my wife for an overnight escape for wine tasting on the Northfork. The Preston House was amazing! Great location with off street private parking! Rooms were modern, spacious and clean. We had dinner at the on-site restaurant which was delicious and had excellent service! Definitely will be back!
We stayed at the Preston House for our wedding weekend and had a very positive experience from start to finish. The hotel is beautiful, immaculately clean, well-appointed and well-located. Parking was easy and free. All of the hotel staff, especially Alberto and Rose, were so kind, helpful, and professional. We had to check out early unexpectedly and Alberto was an amazing and helpful resource. We will definitely come back and enthusiastically recommend this hotel and restaurant. We also hosted our Wedding Rehearsal Dinner at the hotel restaurant. The food was delicious and we and our guests were very happy and well-fed. I will say that planning the dinner was challenging--it took numerous calls and emails to get a response about booking the event. Be wary about booking events around the change of seasons. We had chosen items from the Winter Menu that we then learned were all unavailable because the chef had changed to the Spring Menu without informing the manager who was coordinating with us. This was a frustrating situation that could have easily been avoided with better communication among staff and between staff and guests. Everything worked out just fine, but there was room for improvement in this regard.…
A cute, cozy hotel right in the heart of Riverhead. Close to everything in town, and right across the street from the aquarium. We stayed in a corner suite. The room was clean, nicely decorated, and ready on time. It was especially well appointed with robes, an espresso machine, refrigerator, and 2 TVs. Very comfortable bed and couches. Front desk staff were amazing and very helpful. Great restaurant in the hotel as well. Tasty continental breakfast, too!
We found The Preston House & Hotel to be one of our favorite hotels that we have stayed at. Check in was smooth, and they were able to let us check in early. Very comfortable room. Amenities great! Alberto, Leigh and the entire staff were all very accommodating towards us during our stay. The food and restaurant were top notch. Would highly recommend this upscale hotel if you happen to be in the area for any reason. We are planning to go back for a couples weekend very soon.
This was our first time staying at the Preston House and Hotel and it was INCREDIBLE. We worked with Alberto and Leigh on several aspects of our wedding weekend and were beyond happy with their hospitality. Not only did they go out of their way to help us with additional items we needed in our room to help us get ready for our big day, but they were constantly checking on us to make sure we were happy and had an amazing stay each day. Our suite had Prosecco waiting for us on ice when we arrived (such a nice wedding week touch), the beds were super comfy and allowed for a great nights sleep for the bride and groom. The bathroom and soaker tub was incredible and we very much enjoyed the space and finishes. Everything was very upscale. We were there for 4 nights and had zero complaints. We have stayed at a lots of hotels, as we travel often all over the world and this was a favorite just based on the accommodations, staff, and attention to detail. The hotel really doesn’t miss a beat with anything, and the food at the restaurant was great, as we hosted a coursed dinner there for family and friends on our last night. The staff, the stay, we give it all five stars and would be thrilled to stay again. Thank you so much again for everything! Alberto especially, you are the REAL MVP!…
We love staying at The Preston House & Hotel! Leigh & the entire staff are so attentive & accommodating, always go above & beyond, from their wonderful recommendations, to accommodating our family & guests at any given time, day & night! The great location + unforgettable service always make us want to stay longer & look forward to our next visit :) It simply makes all the other hotels we've stayed at in the area seem mediocre... Thank you for another wonderful & unforgettable getaway!!
We stayed here for a special occasion. If you are having an event in the Riverhead area this is the place to stay Beautiful rooms great staff and the restaurant is very special Was great to have a central location We enjoyed the outside area too