Hilton Garden Inn Riverhead

Hilton Garden Inn Riverhead

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Hilton Garden Inn Riverhead
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About

4.0
#2 of 8 hotels in Riverhead
Location
4.4
Cleanliness
4.5
Service
4.4
Value
4.1
`Welcome to the Hilton Garden Inn Riverhead NY, at the East End of Long Island. We have everything right where you need it. We are across the street from Tanger Outlets and only three miles from Splish Splash Water Park. Plenty of wineries are within a half an hour drive and the charm of The Hamptons is just as close. Take your family to the Splish Splash Water Park and experience the most exciting water park in the northeast or swim with sharks at Atlantis Marine World. Pumpkin picking and corn mazes at local farms or Christmas tree hunting no matter the season the Hilton Garden Inn Riverhead to close to it all in Long Island. For those sightseers of the sea visit the famous Orient Point Montauk and Fire Island Lighthouses. If you would like to see a Broadway show or simply enjoy the hustle and bustle of the city, then New York City is only a 90-minute drive away.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Tennis court
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Parking
Wifi
Hot tub
Pool / beach towels
Indoor pool
Heated pool
Restaurant
Breakfast available
Breakfast buffet
Snack bar
Conference facilities
Banquet room
Meeting rooms
Convenience store
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
Room features
Air conditioning
Housekeeping
Safe
Microwave
Flatscreen TV
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
3.0 of 5 stars
HOTEL STYLE
Quiet
Green
Languages Spoken
English
Hotel links
Special Offer:Price Match Guarantee

Location

2038 Old Country Rd, Riverhead, NY 11901
Getting there
Car recommended
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
Grade: 49 out of 100
49
Long Island MacArthur Airport
21.8 mi
See all flights
New Haven Airport
25.3 mi
See all flights
1,112Review23Q+A93Room tips
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Detailed Reviews
MC wrote a review Jul 2023
6 contributions1 helpful vote
Hotel's Favorite
5.0 of 5 bubbles
Hotel was clean, comfortable and had all the amenities needed. An indoor and outdoor pool, outdoor seating, grill, fire fit, gym, internet, snacks and convenience items area and a restaurant and bar. Rooms have microwave and coffee station. Easy access to the highway and shopping. Staff were friendly and accommodating.
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Date of stay: July 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, General Manager at Hilton Garden Inn Riverhead
Responded Jul 13, 2023
Thank you for sharing your positive experience at Hilton Garden Inn Riverhead. We're delighted to hear that you found our hotel clean, comfortable, and well-equipped with all the amenities you needed. Our indoor and outdoor pools, outdoor seating area, grill, fire pit, gym, internet access, and convenience items area are designed to provide our guests with a relaxing and enjoyable stay. We're also glad you appreciated the convenience of having a microwave and coffee station in your room. Our team takes pride in delivering friendly and accommodating service, ensuring your comfort throughout your visit. We hope to welcome you back soon!
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tmaher2020 wrote a review Feb 2020
Saint James, New York1 contribution1 helpful vote
5.0 of 5 bubbles
My wife and I stayed at this hotel for Valentine's Day. It was a great location as we traveled out to a very nice dinner on Friday night and out to the wineries on Saturday after a nice breakfast at the hotel. The bartender (Haley) at the hotel took great care of us on Friday evening. The bonus of the trip was that the outdoor hot tub was open, which made our night!
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Date of stay: February 2020
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dylan wrote a review Apr 2021
4 contributions
5.0 of 5 bubbles
The expectations are constantly exceeded regarding customer service, including both the front desk and restaurant locations. I primarily deal with Brianna from check in, who is always a pleasure to see. She has an unbelievable level of skill for a hotel if this type. I have stayed at many of the best hotels around the world, and have had better service here with Brianna than the Breakers in Palm Beach. Very attentive to detail, listens attentively to my needs, and always delivers positive results. My son enjoys the pool here, and Victoria from the restaurant always treats all as family. It is rare that I will ever write a review, however as a teacher of customer service myself, I took the time to write this.
Think of this location as more than a typical garden inn location, as you will receive far more value than expected.

Dylan G
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Date of stay: April 2021Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Natassia Solis, Other at Hilton Garden Inn Riverhead
Responded May 20, 2021
Dear World-Travel-Top-Ten, We appreciate the wonderful 5-star TripAdvisor review! Our team truly understands the importance of customer service so it is great to hear that Brianna, Victoria and the rest of our team were able to exceed your expectations. Please know that I will be sharing your feedback with the team. We look forward to seeing you again soon! Sincerely, Natassia Solis Assistant General Manager nsolis@browninghotels.com (631) 727-2733 ext. 512
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jltan20 wrote a review Feb 2020
1 contribution
2.0 of 5 bubbles
The pool area was disgusting. Asked them to start fire outside at night and got a response of we will get to it then got to it 45 min later. Front desk called my Room at almost midnight to see what room
I was in... location stinks can only get out one way.
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Date of stay: February 2020
3.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
2.0 of 5 bubblesLocation
2.0 of 5 bubblesCleanliness
2.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from WHGGuestService, Front Office Manager at Hilton Garden Inn Riverhead
Responded Feb 26, 2020
Thank you for your feedback. We apologize for the experience you described during your stay at our property. I would like to hear more about your experience to better assist you and restore your confidence at our property. Please contact me directly at the hotel if you would like to discuss it further. Gianna Lettieri Front Office Manager
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Chris E wrote a review Aug 2023
New York City, New York51 contributions45 helpful votes
4.0 of 5 bubbles
The Hilton Garden Inn Riverhead is a nice hotel that is just showing its age. Aside from the lobby, which appears to have been recently renovated, the hotel’s rooms and common areas look about 20 years old. Our room (while dated) was clean and comfortable, with some minor quirks: the door handle would only unlock after the third try, and the shower head made a constant, high-pitched “eeeeeee” sound when the water was running. The front desk staff were efficient, if a little brusque; the restaurant staff were polite and attentive. Breakfast (buffet or a al carte) at the on-site restaurant was passable and reasonably priced. There is plenty of on-site parking and easy access to main highways. A tiny outdoor pool by the parking lot didn’t get much use but looked fun for kids. Plan to use the hotel’s WiFi because the wireless service in this part of Long Island is positively medieval.
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Date of stay: August 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, General Manager at Hilton Garden Inn Riverhead
Responded Aug 14, 2023
Although our accommodations may be a little older, we believe every stay with us can deliver the comfort and value our guests deserve. We're glad your room was to your satisfaction, and we will use your feedback to elevate the guest experience further. It's also great that you found enjoyment in some of our amenities. As we endeavor toward further success, we'd like to welcome you back to Hilton Garden Inn Riverhead for a five-star experience!
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Crazyden wrote a review Feb 2020
Wayne, New Jersey1 contribution1 helpful vote
5.0 of 5 bubbles
Excellent stay. Staff was welcoming and I really appreciate that the snack bar area is open 24/7 for a midnight snack/drink! Also really enjoyed the jacuzzi in the room. Breakfast was pretty nice too they have vegan butter there for bagels. Located really close to the long island aquarium so me and my girlfriend went there the next day. The hotel room was pretty spacious and the ceiling was pretty high up! So there was less noises from the above rooms! Only complaint was that someone kept trying to get into our room from the connecting room section. Wasnt sure if it was a kid or a maid but I heard kid voices nearby so I assumed it was kids trying to see where the door would lead them to. Overall though it was an awesome hotel.
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Date of stay: February 2020
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
CTS_Knows wrote a review Jan 2020
Sarasota, Florida2,410 contributions401 helpful votes
5.0 of 5 bubbles
We always stay here when we visit family in The Hamptons at Christmas. Very welcoming front desk staff. They had these warm oatmeal raisin cookies with a hint of cinnamon at the desk the first night and they were outrageous!!!! The room was spacious and very clean and the bed had great linens and was really comfy. Even though we were facing the main road the room was real quiet. At breakfast the same staff as last year was still there. They are both so good at making us feel like we were in our home away from home. The cook to order selections were excellent. The rest of the buffet was a little cramped as they were remodeling the grab and go store. We love staying here!!!!
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Date of stay: December 2019
5.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
codish wrote a review Jul 2023
Beersheba, Israel206 contributions231 helpful votes
3.0 of 5 bubbles
Some good points:

Conviniently located hotel

front desk mostly very helpful Nice breakfast

Not so good:

Rooms are noisy, you hear the rooms nearby and the corridor, there was noise throughout the night.

First floor rooms, at least mine, face the parking lot, so you can not really have the drapes or the windows open.

No safe in the rooms! This is the first hotel room I've stayed at for some time not to have one.

Room cleaning is "complimentary on demand", that is they do not check daily if you need anything, only on day four.

A commemt about service: I arrived early and asked if early check in was possible. Fair enough, I was told this was not possible. It would have been nice to offer an idea of what might be possible, for instance, what time a room might be available. I asked if there a business center where I could get some work done while I waited and was told no. I later found out that of course there is such a room... Other days the people at the desk were great.

For the cost, I'd expect much more.
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Date of stay: July 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, General Manager at Hilton Garden Inn Riverhead
Responded Jul 25, 2023
Thank you so much for your feedback. We're so happy to know that our convenient location impressed you during your visit. We will be sure to keep your feedback in mind regarding the service received and the amenities available, as we are always looking for ways to improve. Despite this, we hope you will consider coming back to join us again soon.
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David K wrote a review Aug 2020
1 contribution
1.0 of 5 bubbles
This place should remove its Hilton brand name.

Breakfast isn't included and you're probably going to eat faster going outside. We waited 25 minutes just for the menu. THE MENU. When we asked for it, the server simply scolded us, "We'll be right with you".

Then after finally getting our order in, 3 families AFTER us got their meals first. We were simply told that another family had ordered the same exact thing and they made a mistake. Not possible since we ordered 2 kids meals and that family only had 1 kid.

Then when we got the bill, we were charged for kids meal despite front desk specifically saying that children 5 and under eat for free. When we talked to front desk, they had no idea what the restaurant was charging. And when we spoke to the restaurant, they had no idea what the front desk was saying. You're both in the same hotel. The restaurant is integrated. How are they not communicating with each other?

What a disaster. Definitely soured our mood to start the day.

Also, pubes and hair everywhere in the pool area. Looked disgusting enough where none of us jumped into the pool.
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Date of stay: August 2020
3.0 of 5 bubblesLocation
1.0 of 5 bubblesCleanliness
1.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Natassia Solis, Other at Hilton Garden Inn Riverhead
Responded Aug 15, 2020
Dear Webmasta, Thank you for taking the time to share your valuable feedback. It has come to my attention that the service you received during your recent stay did not meet your expectations. We are very sorry to hear you were disappointed with the service you received when dining in our restaurant. Please know your concerns have been addressed with the hotel staff as well as the management team. If there is anything else, I can do for you at this time, please contact me directly at the hotel. We hope you will consider staying with us again in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed. Sincerely, Natassia Solis Assistant General Manager nsolis@browninghotels.com (631) 727-2733 ext. 512
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Catherine K wrote a review Jan 2021
New York City, New York2 contributions
3.0 of 5 bubbles
Wanted to go to Montauk for the day and this was a reasonable but disappointing option. I admittedly do not know standard practices at this time, and maybe they no longer clean rooms for a 2 nite stay, but they didn't even offer us clean towels and did not stock extra ones in the room. We had to ask a helpful housekeeping staffer.
Also, I wear hearing aids and generally add closed captioning on any TV. Not here. It was an "unavailable option" I admittedly didn't bother to ask, but it doesn't cost them anything - it should be set on all tvs and I've always found it available on motel tvs.
In addition, one of the dresser drawers kept sliding open - the one right at the foot of the bed. Kept having to close it to walk by. Plus, their parking lot was so full of local cable company trucks, it was difficult to find parking at nite.
Finally, there was always a line at the front desk that made you not want to bother waiting to ask questions or buy the $4 16 oz soda bottles or the $4 cup of coffee (admittedly free in the morning).
I rarely stay at anything withe the vaunted Hilton name and although I realize this is not their top of the line chain, I really expected more.
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Date of stay: January 2021Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Natassia Solis, Other at Hilton Garden Inn Riverhead
Responded Mar 9, 2021
Dear S3939YFcatherinek, Thank you for taking the time to provide us with your feedback. It is disappointing to hear that your stay at our property did not exceed your expectations. I understand your room was not serviced during your stay. Please know that due to the pandemic Hilton has introduced the Hilton CleanStay program which allows guests to customize their housekeeping service. Should you like the room serviced during your stay please let a team member know so that we may schedule the room cleaning service for you. In addition, I have also passed along your suggestion regarding the closed caption option on the television to our Chief Engineer. We always encourage our guests to bring any concerns they may be experiencing during their stay to the front desk or a manager. This allows us the opportunity to correct any issues prior to your departure. Again, I appreciate your comments regarding your stay. We hope that you will give us another opportunity to provide excellent service the next time you are traveling. Sincerely, Natassia Solis Assistant General Manager (631) 727-2733 nsolis@browninghotels.com
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Pamela V asked a question Aug 2021
Fountain Hill, Pennsylvania1 contribution
Is your restaurant open for dinner
bethpage28 asked a question Jun 2021
long island712 contributions19 helpful votes
has the hotel started the breakfast buffet again or something else.
Good evening! We have a cleanliness program by sponsored by Lysol in place to catch and eliminate germs and surfaces for the next do-in guest's, we take pride in this new program for it specializes in covid material as well your basic to in detailed cleaning!
Hello, Breakfast is $11.95++ at the Hilton Garden Inn Riverhead. HHonors Gold and Diamond members get their choice of either bonus points or complimentary breakfast (up to a $12.98 value). We have many a la carte options as well as an American Breakfast that includes eggs, home fries, chef's choice of protein, choice of bread, coffee/juice/tea. We also serve pancakes and French toast!
VacationNuts112 asked a question Jul 2020
New York City, New York32 contributions30 helpful votes
Does this hotel arrange for a winery tours now?
Hello, Please contact the front desk at 631-727-2733 for updated wine tour information. Thank you,
plentyoftime wrote a tip Jul 2023
NY43 contributions61 helpful votes
4.0 of 5 bubbles
"Summers during mid-week is off peak. Less crowds equals less traffic."
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Johnny C wrote a tip Jul 2023
1 contribution
1.0 of 5 bubbles
"This in NOT the place for a business meal."
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Bobby Q Jus Like Mama's wrote a tip Jun 2023
Freeport, New York1 contribution
2.0 of 5 bubbles
"Pay more for a higher end hotel. This is at best a 2.5 star hotel"
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phoebewillett wrote a tip Jun 2023
Sleaford, United Kingdom416 contributions184 helpful votes
2.0 of 5 bubbles
"yes dont go its horrible"
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Jai Jai R wrote a tip May 2023
2 contributions
5.0 of 5 bubbles
"Great amenities to unwind for both family and a girlfriends’ getaway! "
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Not the right property for you?
There are more places to choose from in the Riverhead area.
PRICE RANGE
$164 - $321 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton garden inn riverhead hotel riverhead, riverhead hilton garden inn
LOCATION
United StatesNew YorkLong IslandHamptonsRiverhead
NUMBER OF ROOMS
114
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Hilton Garden Inn Riverhead $172 ($̶1̶8̶3̶) - Updated 2024

Frequently Asked Questions about Hilton Garden Inn Riverhead
Which popular attractions are close to Hilton Garden Inn Riverhead?
Nearby attractions include Tanger Outlets Riverhead (0.2 miles), Riverhead Raceway (0.7 miles), and Splish Splash (0.7 miles).
What are some of the property amenities at Hilton Garden Inn Riverhead?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
What food & drink options are available at Hilton Garden Inn Riverhead?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hilton Garden Inn Riverhead?
Yes, free parking is available to guests.
What are some restaurants close to Hilton Garden Inn Riverhead?
Conveniently located restaurants include Bistro 72, Applebee's Grill + Bar, and Café Victoria & Market.
Are there opportunities to exercise at Hilton Garden Inn Riverhead?
Yes, guests have access to an indoor pool and a fitness center during their stay.
Are any cleaning services offered at Hilton Garden Inn Riverhead?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hilton Garden Inn Riverhead?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hilton Garden Inn Riverhead offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to Hilton Garden Inn Riverhead?
Many travelers enjoy visiting Quogue Historic District (8.8 miles).
Is Hilton Garden Inn Riverhead accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.
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