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Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Regularly sanitized high-traffic areas
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Updated 07/28/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hilton Garden Inn Riverhead
Updated 07/28/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#2 of 8 hotels in Riverhead
Location
4.4
Cleanliness
4.5
Service
4.4
Value
4.1
Welcome to the East End of Long Island's hotel, the Hilton Garden Inn Riverhead NY. We have everything right where you need it. We are located just across the street, within walking distance, from Tanger Outlet Mall. Our complimentary hotel shuttle can take you across the street as you shop until you drop. Experience all that Long Island Wine Country has to offer. You can visit one of many award-winning wineries during your stay at our Hilton Garden Inn Riverhead NY hotel, all of which are within a short drive and many local limousine companies offer tour packages.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Business Center with Internet Access
Conference facilities
Concierge
Parking
Wifi
Hot tub
Pool / beach towels
Indoor pool
Outdoor pool
Heated pool
Restaurant
Breakfast available
Snack bar
Banquet room
Meeting rooms
Convenience store
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Fireplace
Housekeeping
Safe
Microwave
Flatscreen TV
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Modern
Languages Spoken
English
Location
Full view
48Car recommended
Grade: 48 out of 100
16Restaurantswithin 0.75 miles
4Attractionswithin 0.75 miles
Contact
2038 Old Country Rd, Riverhead, NY 11901
Getting there
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1094Reviews23Q+A87Room tips
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Friendly staff. Too bad the fire alarm woke the entire hotel early in the morning while still sleeping. With all hotel guests in front of the hotel (some in pyjama's) we received just a simple sorry by one of the staff members. They could have done better for their guests. I will skip this hotel next time.
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Date of stay: August 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from General Manager, General Manager at Hilton Garden Inn Riverhead
Responded 1 week ago
Thank you for sharing your input with us. While we are happy to hear that you appreciated our friendly staff members, we are very sorry for the inconvenience caused by the fire alarm. Please know that we value your constructive feedback as we constantly strive to improve and do better for our valued guests. We appreciate you reaching out and wish you happier travels ahead.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel's Favorite
This is a beautiful hotel, clean and welcoming with an awesome restaurant for breakfast or dinner and great bar service. The rooms are clean and comfortable and the interior and exterior of the buildings are beautifully maintained. Highly recommend.
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Review collected in partnership with Hilton Garden Inn
Date of stay: September 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from David Simmons, Sales at Hilton Garden Inn Riverhead
Responded Nov 30, 2021
Dear @CindyB, Thank you for taking the time to leave us a review. We truly and sincerely appreciate it. Please let us know when you plan to return to us by emailing our team directly at sales@browninghotels.com Our sincerest regards, David Simmons Area General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hilton did a good job during the pandemic. However we will stay clear as with this hotel, conditions are not improving. Not happy with Hilton's policy now of not including breakfast with Gold status. What is the point? A/C unit very noisy. Sheets mediocre. Terrible access to road if you want to go East you must go on a wild loop to the W and through the outlet mall. No walkability either. Understandable that staff is limited and the staff here does a good job. Hilton not helping.
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Date of stay: August 2022Trip type: Traveled on business
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
No no,thank you not again.Very noisy hotel with no rules for quite hours, especially at night times three from four nights stay upset and no sleep .... A tired hotel (furniture and aircon) with some fantastic guys staff special at the bar, thanks to Veronika,Barbara,Jonathan,Jenny. I can't say the same for the reception and managers staff except F&B manager Roger, who apologize today for this bad situation. My opinion, is look for another hotel chain where you will pay less (I payed for this tragedy 350 USD )money .with more and good hospitality.
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Date of stay: August 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Patrick Wheeler, Guest Services / Front Office at Hilton Garden Inn Riverhead
Responded 1 week ago
Dear YiannAnn, Thank you for taking the time provide your feedback. I am very happy to hear that you enjoyed your experience at our Long Island Fork Lounge and Restaurant. I will be sure to share your great feedback to each individual. I am also very sorry to hear that other aspects of your stay did not meet your expectations. I can understand how frustrating it can be to have a less than positive stay experience. At the Hilton Garden Inn Riverhead, we strive for excellence in all areas of our hotel. We will be sure to address your feedback directly with the appropriate team members and use it as a learning opportunity. Thank you again for your feedback as it will have a direct positive impact the overall service and quality of our establishment. We look forward to hosting you again the next time your travels bring you back to the East End of Long Island. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed. Thank You Sincerely, Patrick Wheeler Front Office Manager Hilton Garden Inn Riverhead pwheeler@browninghotels.com 631-727-2733
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Front desk rep was lukewarm at best pn arrival although better at checkout. Nice enough room. Had mini fridge and microwave and keurig coffee maker. Comfortable beds.The sink drained slowly.Tgere was no small extra table. No ice machine on our floor.
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Date of stay: May 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Patrick Wheeler, Guest Services / Front Office at Hilton Garden Inn Riverhead
Responded Jun 2, 2022
Dear Trek39, On behalf of the entire hotel team, I want to thank you for sharing your feedback with us. I would also like to sincerely apologize that your stay was less than perfect. Here at the Hilton Garden Inn in Riverhead, we take great pride in our ability to deliver an exceptional experience for our guests. Your feedback is going to have a direct positive impact and will be used as a learning opportunity with the appropriate hotel team member. I do hope you will give our hotel another opportunity to host you the next time your travels bring you back to the East End. Remember If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed. Thank you and have an excellent day. Sincerely, Patrick Wheeler Front Office Manager 631-727-2733
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
As a diamond member, I have a certain expectation of what a Hilton stay should encompass. My experience at this hotel was disgraceful. Unsupervised children, illegal drug use, intoxicated guests, physical altercations, rude staff and management, and excessive noise -- this hotel had it all. Management did nothing to resolve our concerns and the abhorrent behavior only grew worse each day we stayed at the hotel. Hilton should bulldoze this property and put it out of its misery. This is a dangerous hotel -- STEER CLEAR!
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Review collected in partnership with Hilton Garden Inn
Date of stay: February 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Patrick Wheeler, Guest Services / Front Office at Hilton Garden Inn Riverhead
Responded Mar 4, 2022
Dear Maikaikai, Thank you for choosing to stay at our hotel and for being a Diamond member. I also want to recognize and thank you for this valuable feedback. On behalf of the entire hotel team would like to sincerely apologize that you had such a negative experience at our hotel. I can understand how frustrating it must have been for you. I can assure you that your previous experience at our hotel does not represent a normal stay here at The Hilton Garden Inn and does not reflect the high service and quality standards of our hotel or that of The Hilton Garden Inn Brand. Please note I shared your valuable feedback with each department head and we are using it as learning opportunity with the appropriate hotel team members. Guest Safety and Security is our number one priority and we have developed an action plan take the necessary steps to prevent these issues from happening ever again. Guaranteed. Please feel free to reach out to me at your earliest convenience. I would like to know what we can do to make this right for you and restore your faith in our hotel and the overall Hilton Garden Inn Brand. Thank You Sincerely, Patrick Wheeler Hilton Garden Inn Riverhead. 631-727-2733
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Smell was not good, sometimes even stinky. Many really strange and also noisy! No room service, only on request. Even trash can wasn’t emptied once with a stay of five days. Also no change of linen. Breakfast was good and staff in restaurant nice
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Review collected in partnership with Hilton Garden Inn
Date of stay: February 2022Trip type: Traveled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Patrick Wheeler, Guest Services / Front Office at Hilton Garden Inn Riverhead
Responded Mar 1, 2022
Dear bholle505983, I would like to take the time to thank you for choosing to stay at our hotel The Hilton Garden Inn Riverhead and providing your feedback. I am very happy to hear that you enjoyed your experience in our in-house signature restaurant Long Island Fork. I also would like to sincere apologize on behalf of the entire hotel team that your stay at our hotel was less than satisfactory. I can understand how frustrating it can be when your stay experience does not meet expectations. I want you to know that I have shared your feedback with the appropriate heads of department to investigate, resolve, and prevent these issues from occurring in the future. Guaranteed. I do hope you will give our hotel another opportunity to host you the next time your travels bring you back our the East of Long Island. Thank You and Have a Great Day! Sincerely, Patrick Wheeler Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed over night after celebrating a wedding at the Aquabogue. The only complaint I can have about the stay is that the bar closed at 10 pm. Other than that-all was great! The room was very clean and service was helpful.
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Review collected in partnership with Hilton Garden Inn
Date of stay: December 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
I stayed here for work in the area, and brought my daughter with me. The outdoor hot tub was great, as well as the breakfast. In a rush to work I forgot a doll of my daughter, and the staff found it and helped me get it back.
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Review collected in partnership with Hilton Garden Inn
Date of stay: December 2021Trip type: Traveled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Location was across the street from ranger outlets. Holiday traffic is bad and if you miss the light, you have to make a massive u-turn. Other than that, hotel was somewhat cleaned and friendly staff.
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Review collected in partnership with Hilton Garden Inn
Date of stay: December 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
PRICE RANGE
$248 - $345 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton garden inn riverhead hotel riverhead, riverhead hilton garden inn
LOCATION
United StatesNew YorkLong IslandHamptonsRiverhead
NUMBER OF ROOMS
114
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Claim Your Listing Frequently Asked Questions about Hilton Garden Inn Riverhead
Which popular attractions are close to Hilton Garden Inn Riverhead?
Nearby attractions include Tanger Outlets Riverhead (0.4 miles), Riverhead Raceway (0.7 miles), and Splish Splash (0.7 miles).
What are some of the property amenities at Hilton Garden Inn Riverhead?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Hilton Garden Inn Riverhead?
Top room amenities include air conditioning, a flat screen TV, and a fireplace.
What food & drink options are available at Hilton Garden Inn Riverhead?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hilton Garden Inn Riverhead?
Yes, free parking is available to guests.
What are some restaurants close to Hilton Garden Inn Riverhead?
Conveniently located restaurants include Bistro 72, Applebee's Grill + Bar, and Starbucks.
Are there opportunities to exercise at Hilton Garden Inn Riverhead?
Yes, guests have access to an indoor pool and a fitness center during their stay.
Are any cleaning services offered at Hilton Garden Inn Riverhead?
Yes, dry cleaning and laundry service are offered to guests.
Does Hilton Garden Inn Riverhead offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to Hilton Garden Inn Riverhead?
Many travelers enjoy visiting Quogue Historic District (8.8 miles).
Is Hilton Garden Inn Riverhead accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.