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Holiday Inn Express Poughkeepsie

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Holiday Inn Express Poughkeepsie
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299 Reviews from our TripAdvisor Community

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Showing 292: English reviews
Poughkeepsie, New York
2 reviews
2 of 5 stars Reviewed 1 week ago

very very disappointed with hotel experience. I am a Priority Club member, so am familiar with the brand. The hotel failed to disclose that they were undergoing a major renovation when I booked my reservation a couple months ago, and when I arrived, the elevator did not work, the room had a musty smokey smell and had dead pill bugs... More 

Helpful?
Thank raemckimm65
hiepoughkeepsie, General Manager at Holiday Inn Express Poughkeepsie, responded to this review

Dear Valued Guest, Thank you very much for sharing your experience. I sincerely apologize for your less than satisfactory stay. There is no excuse for it and I won't attempt to. We never anticipated the renovations would take as long as they have, and that the elevator would fail in the process. I'm sorry that you were exposed to this,... More 

Chicago, Illinois
Level Contributor
62 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 1 week ago

We arrived in the evening our late check in went smoothly. The free breakfast was better than expected. The room was clean and modern. The beds were comfortable. It was about a 25 minute ride to Hyde Park.

Helpful?
Thank Penny U
hiepoughkeepsie, General Manager at Holiday Inn Express Poughkeepsie, responded to this review

Dear Penny U, Thank you for your review! We are glad you enjoyed our complimentary breakfast and new modern rooms. We strive to provide a clean and comfortable hotel to our guests while updating our look. We are excited to share these upgrades with our guests. We look forward to your next stay with us. Thank You! Rachel Kuhn General... More 

Quebec, Canada
Level Contributor
29 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

We stayed here in June for a 5 night stay due to a prom & graduation event! The room was clean but a little small once the sofa bed was open (we were 4 adults). But the bed was very comfortable, even the sofa bed. While we were there they were doing construction and were very apologetic about it. But... More 

Helpful?
Thank Chevynat
hiepoughkeepsie, General Manager at Holiday Inn Express Poughkeepsie, responded to this review

Dear Chevynat, Thank you for your great review! We are glad to have been a part of your celebrations. Our clean and comfortable hotel is perfect for busy occasions. Our complimentary breakfast is perfect for families on the go. We are sorry to hear you had some issues with the WiFi. We are currently upgrading all of our services with... More 

Park City, Utah
Level Contributor
84 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The Holiday Inn Express is very convenient to Marist and the CIA. It is clean and has friendly staff. The hotel is currently being renovated so it is a bit busy, but it will make the hotel much more comfortable. Great little breakfast in the morning.

Helpful?
Thank hrdirsteins
hiepoughkeepsie, General Manager at Holiday Inn Express Poughkeepsie, responded to this review

Dear hrdirsteins, We thank you for your feedback and for staying with us! We are glad you enjoyed the convenience of our hotel to Marist and the Culinary Institute of America. We pride ourselves on being the most clean, and efficient option for accommodations around and we are only getting better with our full renovation. We look forward to your... More 

Reading MA
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed June 21, 2016 via mobile

Upon entering the lobby, all I could smell was smoke, even though it's a "smoke free" hotel. The hallways are dark. The room is shabby, old and not well cleaned. The electrical outlet in the bathroom isn't working and the hair dryer has to be used with an extension cords that is outside bathroom. Very Mickey Mouse! My husband is... More 

Helpful?
Thank NancReadingMA
hiepoughkeepsie, General Manager at Holiday Inn Express Poughkeepsie, responded to this review

Dear NancReadingMA, Thank you for your review! We rely on your feedback to help improve our hotel and ensure the issues you experienced do not happen again. We apologize for the disturbance our renovations caused you. We try our hardest to prevent any disruption in our guests stay during our construction times. We will use your comments to imrpove our... More 

Ariano Irpino, Italy
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 8, 2016

I come to this hotel when I travel to the area for work often. I usually check in very late at night due to work which is never a problem with the front desk staff as I have found at various other hotels. The housekeeping does a fabulous job keeping the rooms and other areas very clean and fresh. The... More 

Helpful?
2 Thank BrudderMD
hiepoughkeepsie, General Manager at Holiday Inn Express Poughkeepsie, responded to this review

Dear BrudderMD, Thank you for the great review and for being a loyal guest! We are glad you enjoy the service we provide and the cleanliness of our hotel. We are also happy to hear you take full advantage of our outside pool and complimentary breakfast. We appreciate your understanding during our renovation process. We are excited to share with... More 

Westchester County, New York
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 7, 2016 via mobile

We attended a family wedding this past weekend and stayed at this hotel. Very happy we did! Front desk check in was courteous and professional. Our room,with 2 queen beds, was immaculate and the beds were really comfortable! Decor was fresh and modern. There is some renovation occurring, but that has to happen sometime if the hotel is going to... More 

Helpful?
1 Thank LiamDad
hiepoughkeepsie, General Manager at Holiday Inn Express Poughkeepsie, responded to this review

Dear LiamDad, Thank you for your great review! We are glad to hear we could be a part of your special day. We are also glad you enjoyed the cleanliness of our guest rooms and convenience of our complimentary breakfast. We look forward to seeing you again soon. Rachel Kuhn General Manager More 

Loudon, New Hampshire
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed June 7, 2016

I stay here for business a couple times a month for multiple days at a time, location and staff keep me coming back! Currently under renovation but the new rooms are very refreshing. 50" HD TVs and free breakfast are a plus, friendly staff who know your name and preferences are the best.

Helpful?
1 Thank sigmasafety
IHGService, Guest Relations Manager at Holiday Inn Express Poughkeepsie, responded to this review

Dear sigmasafety, Thank you for taking the time to write a review of your recent stay. I am pleased to know that we were able to meet your expectations when it comes to the service our staff has provided. Your kind comments are highly appreciated. Let us assure you that we will continuously strive for improvement to make your future... More 

Belchertown, Massachusetts
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed May 22, 2016

I've never written a review before but after getting bedbugs here I want to alert others. I only stayed at this hotel one night and didn't have a problem before staying there. Otherwise, everything was fine, but this is awful. Happy to take photos but the bites are in unfortunate places.

Helpful?
1 Thank lmc93
hiepoughkeepsie, General Manager at Holiday Inn Express Poughkeepsie, responded to this review

Dear lmc93, Thank you for your review! We appreciate the feedback and take these matters very seriously. Just to give you an update, we did have licensed inspectors come into your room and do a through inspection and there were no signs of "bed Bugs". Your are welcome to give us a call at 845-473-1151 and we can provide you... More 

Level Contributor
51 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
2 of 5 stars Reviewed May 15, 2016 via mobile

Under renovation, showers are poorly designed and water doesn't get cold. Breakfast is decent but would not recommend to anyone going to the area. Try a courtyard or Marriott property for better value and cleanliness . The area is ok and close to major restaurant chains and stores.

Helpful?
1 Thank eweinz22
hiepoughkeepsie, General Manager at Holiday Inn Express Poughkeepsie, responded to this review

Good Morning eweinz22, Thank you for your feedback! We are saddened that we did not meet your expectations during your stay. We sincerely appreciate the feedback from our loyal guests, and utilize it to improve the guest experience. We will look into the issues you brought up. We would like to invite you back to experience our fully renovated hotel.... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Free Parking
  • Fitness Center with Gym / Workout Room
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About the property
  • Wheelchair access
Things to do
  • Pool
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Meeting Rooms
  • Shuttle Bus Service
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the Holiday Inn Express Hotel in Poughkeepsie, New York.At the moment you enter the bright, airy lobby of the Holiday Inn Express hotel Poughkeepsie, you are welcomed into a unique hotel with a mix of contemporary chic and charming traditional ambiance, personalized service, and contemporary amenities.The Holiday Inn Express Poughkeepsie government hotel is centrally located in the Hudson Valley area of New York near many attractions such as FDR Presidential Library, Vanderbilt Mansion and Eleanor Roosevelt Cottage, and only 20 Miles south of Historic Rhinebeck, New York. Our hotel is near IBM, The Culinary Institute of America, Marist College and Vassar College. We are also minutes away from Vassar Brothers Hospital and St. Francis Hospital. Our newly renovated Poughkeepsie hotel features well appointed guest rooms, Free Wireless High Speed Internet Access, a Seasonal Outdoor Pool, Complimentary Local Shuttle Service limited, Free Guest Laundry Services, and 24 Hour Business Center with printing service. Start the day right with our Complimentary Express Start Breakfast Bar served every morning featuring the world's best tasting hot cinnamon roll, and many other delicious breakfast items including eggs, bacon, and sausage.Visit Poughkeepsie, NY and Stay Smart at the Holiday Inn Express Poughkeepsie Hotel. ... more   less 

Additional Information about Holiday Inn Express Poughkeepsie

Address: 2750 South Rd, Rt. 9 & Sharon Dr., Poughkeepsie, NY 12601-5282
Location: United States > New York > Poughkeepsie
Price Range: $152 - $278 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Poughkeepsie 2.5*
Number of rooms: 121
Reservation Options:
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Also Known As:
Holiday Inn Express Poughkeepsie Hotel Poughkeepsie
Holiday Inn Poughkeepsie
Poughkeepsie Holiday Inn Express
Hotel Style:
#3 Business Hotel in Poughkeepsie
#5 Family Hotel in Poughkeepsie
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