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BEST WESTERN PLUS The Inn & Suites At the Falls

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BEST WESTERN PLUS The Inn & Suites At the Falls
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513 Reviews from our TripAdvisor Community

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Showing 507: English reviews
Rovijn
Level Contributor
34 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

170 dollars for one night - despite asking for a room that didn't have pets we were given a room that stank of wet dog - the bed covers were covered in dog hairs and I don't even want to mention the carpet ! Hotel was full booked so we were stuck in that room. How hard is it to... More 

Helpful?
Thank ian_mcloughlin
2 reviews
2 of 5 stars Reviewed 5 days ago NEW

We made a non-refundable reservation through Booking.com, but when we arrived we were told the hotel was fully booked. The front desk clerk found us a room at an inferior property, but in contrast to standard industry policy, the hotel did not offer us any compensation for failing to honor our confirmed reservation. If we had failed to show, we... More 

Helpful?
Thank riverpdx
Carol R, General Manager at BEST WESTERN PLUS The Inn & Suites At the Falls, responded to this review

Booking.com has had issues with their booking system and have been over booking our property at no fault of ours. We try to help our guests as much as we possibly can. Booking.com had been working on their problem so this does not happen to another guest. We are sorry it happened to you. More 

Level Contributor
44 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

A wonderful little hotel. Small rooms but I guess that comes under the heading of charming. They have a cocktail hour (!) plus the continental breakfast. All rooms come with a view of the falls; unfortunately there was a drought when we stayed and the falls were basically a trickle. Near Vassar.

Helpful?
1 Thank russells742
Carol R, General Manager at BEST WESTERN PLUS The Inn & Suites At the Falls, responded to this review

Sorry about the falls, we did get rain last night so maybe that will change our dry trend. We are happy you enjoyed your full hot breakfast with many opetions to choose from. More 

Albany, NY
Level Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

I was very impressed with this hotel, a real standout for this price range. The front desk service was very impressive, both check in and out, the patio overlooking the river is a real standout, bedding was excellent, and everything was clean for us. Very quiet at night, we opened our windows to hear the river. Nice to have a... More 

Helpful?
Thank cvandoren
Gilbert, AZ, United States
2 reviews
4 of 5 stars Reviewed 1 week ago

Location was relaxing and enjoyable. The flowing creek was not as full as 3 years ago, but there hadn't been the rain this year. The rooms were very clean and the beds were comfortable. I would have liked more employees on duty during the evening hours to attend to the incoming guests as well as the guests wanting to enjoy... More 

Review collected in partnership with Best Western

Helpful?
Thank Patricia R
Carol R, General Manager at BEST WESTERN PLUS The Inn & Suites At the Falls, responded to this review

Thank you for staying and enjoying our property. When it is busier we do have two people on for the evening reception. When it is slower we only have one, the employees also like it this way so they have things to do to keep busy. More 

Upstate, New York
Level Contributor
26 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

This is a wonderful place. The entire campus is just beautiful. The team of staff go out of their way to be helpful. Their is a drink service in the evening and a breakfast in the morning. The only negative of this location is the rooms are small. They are serviceable, clean and pleasant, just small.

Helpful?
Thank lmp823
Carol R, General Manager at BEST WESTERN PLUS The Inn & Suites At the Falls, responded to this review

Thank you for staying with us. We have many different types of rooms all the way to a two room suite with separate bedroom and living room to make every stay enjoyable. More 

Athens, Georgia
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 weeks ago

I am a very experienced with hotels for both personal and business reasons and I was pleasantly surprised by the appearance of the hotel, the service and the overall experience. Very highly recommend.

Review collected in partnership with Best Western

Helpful?
Thank Mike F
Carol R, General Manager at BEST WESTERN PLUS The Inn & Suites At the Falls, responded to this review

We all would like to thank you for staying with us and we hope to see you back in the future. More 

United States
1 review
2 of 5 stars Reviewed 4 weeks ago

The location Is great however the hotel is very outdated. wallpaper was dirty and stained. The a/c unit had a horrible odor that filled the room. there was hair in the tub and on shower walls. The piece for the drain in the tub was just thrown in the tub and discolored. I didn't bother to complain as I was... More 

Review collected in partnership with Best Western

Helpful?
Thank Luwana J
Carol R, General Manager at BEST WESTERN PLUS The Inn & Suites At the Falls, responded to this review

I am sorry to hear your stay was not the best. Can you please email with information on the guest's name the reservation please to innatthefallsny@Hotmail.com More 

Buffalo, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

By far, the Best Western Poughkeepsie offers me the best value of any hotel I stay at when traveling for work or pleasure. It is clean, situated in a quiet area and is my favorite hotel in the Best Western brand that I have stayed at.

Review collected in partnership with Best Western

Helpful?
Thank Dale R
Carol R, General Manager at BEST WESTERN PLUS The Inn & Suites At the Falls, responded to this review

Dale, thank you for your review and we are happy to host your stay when you are in town. More 

Freehold, New Jersey
Level Contributor
34 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed August 25, 2016 via mobile

After checking in, I enjoyed a complimentary glass of wine (it was 6 pm). The small bar area is also where breakfast is served, which looks out onto Wappingers creek. I imagine it looks beautiful in the fall. The staff was very helpful and accomodating. The room was comfortable - bedding, towels and room temperature included. Our favorite part of... More 

Helpful?
Thank JavaGirl65
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
GreenPartner Learn More
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Enjoy complimentary beer and wine daily at our Manager's Reception 5:30 PM to 7:30 PM. Guests can enjoy a complimentary breakfast each morning. We are a new 100% renovated hotel in the Historic Hudson Valley. Near IBM, Vassar and Marist Colleges. We have a beautiful setting along the water to relax after a busy day of site seeing or business meetings. Our hotel offers guests a country setting just minutes from Route 9 and all that the Hudson Valley has to offer. We have a 24 hour business center and state of the art fitness center. Complimentary Wireless High Speed Internet in the entire hotel and select rooms with Wired High Speed internet also. All rooms have Mircowave and Fridge. Enjoy a Jacuzzi whirlpool in all the King Suites. ... more   less 

Additional Information about BEST WESTERN PLUS The Inn & Suites At the Falls

Address: 50 Red Oaks Mill Rd, Poughkeepsie, NY 12603-3260
Location: United States > New York > Poughkeepsie
Price Range: $106 - $223 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS The Inn & Suites At the Falls 2.5*
Number of rooms: 40
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Also Known As:
Best Western Plus The Inn And Suites At The Falls
Best Western Plus The Inn & Suites At The Falls Hotel Poughkeepsie
Hotel Style:
#2 Business Hotel in Poughkeepsie
#3 Family Hotel in Poughkeepsie
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