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Northern Family Motel

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63 Reviews from our TripAdvisor Community

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Showing 63: English reviews
Troy, New York
Level Contributor
35 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed October 18, 2016

Very convenient to SUNY Potsdam, a quick drive to there or to downtown restaurants. Motel offers very basic accommodations for a reasonable price. Continental breakfast included. No coffeemakers in rooms but owner said if I had asked in advance she would have made arrangements for that. No hairdryer or shampoo either so bring your own.

Helpful?
Thank VeronicaFitz
San Diego, California
Level Contributor
73 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed October 3, 2016

Small, but nice and clean place. Very friendly owners. Breakfast was homemade prepared in their home and was wonderful. It was like eating with friends. My only complaint was having carpet in bathroom.

Helpful?
Thank dunkertons
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed September 23, 2016 via mobile

This is the best find in Potsdam. We couldn't have been happier there. The rooms are very clean and spacious. The owners went above and beyond our expectations. The owners treated us like family and went out of their way to make us feel comfortable. The breakfast was amazing with fresh fruit and homemade muffins.

Helpful?
1 Thank Cathy W
Rochester
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed September 3, 2016

This is a well-maintained family-owned motel great for a college-visit stay. Although on the small side (for a single king room) rooms are clean and have updated fixtures and appliances. Service was great on the phone and in person.

Helpful?
1 Thank Jim M
Saint Albans, Vermont
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed August 27, 2016

Our first visit to Northern Family Motel. Needed to find a place during the Clarkson freshman orientation. The price can't be beat. Room #3 was clean and comfortable. For those that need it, bring your own shampoo and hairdryer! A minor disappointment for my bride! Breakfast was the highlight. Good food and selection. The kitchen and seating area has a... More 

Helpful?
1 Thank jtjtc
Hartford, New York
Level Contributor
114 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed April 19, 2016

Back at the Northern Family for a second time for a visit to Clarkson University. Both times we have stayed in the same exact room, room 4. The rooms are clean and comfortable and the shower is pretty awesome. These rooms are not fancy at all but do the trick. Bring an extra pillow or two with you. The pillows... More 

Helpful?
1 Thank OswegoMatt
Guilderland, New York
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed April 6, 2016

The Northern Family Motel exceeds all expectations. From the first time I met the owners Stephanie and Eric, I felt connected to them. That's not a typical experience for a hotel/motel. Their motto "Arrive as strangers, leave as friends" could not be more true. I travel to Potsdam often for business and can honestly say this is "my other home."... More 

Helpful?
2 Thank KathleenandBob18
West Winfield, United States
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed February 28, 2016

We arrived with expectations of a nice time at a small, mom-n-pop establishment. Our first impression was exactly that...we were greeted with smiles and pleasant conversation. However after spending the evening on the Clarkson campus, returning to the motel and falling into bed (which was very comfortable), we awoke in the morning at 9:30 to no hot water! None in... More 

Helpful?
7 Thank Laura W
Parishville, New York
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed January 30, 2016

We stayed in the "Back 40" for a couple of weeks while our house was being remodeled. The owner (Eric & Stephanie) are amazing people. The "Back 40" is a large home-setting suite, 6 bedrooms, 2 full baths (one with a gigantic jet tub), full kitchen stocked with all dinnerware and utensils. The Wifi was great with speeds nearing 30... More 

Helpful?
3 Thank Jeff Y
Bowmanville, Canada
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed January 21, 2016

Cannot say enough about Northern Family Motel. We first stayed here a couple of years ago and have stayed a couple of times since. We are from Ontario and my husband, son and l were here for a fishing tournament. The motel rooms are very clean, the grounds are immaculate and Stephanie's homemade muffins are delish! Stephanie and Eric are... More 

Helpful?
Thank KCG1234567890
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Free Breakfast
Official Description (provided by the hotel)
Northern Family Motel was built in 1958 with newer building in 1985. We are the third family owner with 15 years of ownership under our belt. We are a very clean and quaint motel with an added touch of family and friendly environment. Our market is dominated by being a college town and we are fully committed to providing a personal reach for those parents who have students dwelling in our area. We take care of who takes care of us. We are always connecting with parents to remind them of important dates that may need to book, we have cooked home cook meals for their son or daughter that are missing home, we have picked up medication for their under the weather child, we have helped them get a trust worthy mechanic, babysat while they attend a school function, dog walked, and we even get to know you well enough that your cocktail or preferred beverage may await your next arrival. We may be an older style establishment but with that said we have the great old school mentality of being overly welcoming after all "You will arrive as strangers and leave as friends" is our motto dear to heart. Don't let the "motel" cliche persuade you to look else where .... we are the place to make your stay relaxing. Try us out!! As always book direct to help save commissions paid to the 3rd parties. Your hosts and owners, Eric/Stephanie Matott ... more   less 

Additional Information about Northern Family Motel

Address: 6775 State Highway 56, Potsdam, NY
Location: United States > New York > St. Lawrence County > Potsdam
Price Range: $65 - $131 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Northern Family Motel 2.5*
Number of rooms: 15
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Also Known As:
Northern Family Hotel Potsdam
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Questions & Answers

Here's what travelers have asked, with answers from Northern Family Motel staff and other travelers.
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over a year ago

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Questions? Get answers from Northern Family Motel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Good value”
 of 5 bubbles dunkertons, Oct 3, 2016 | Read review
“they ofer a variety of rooms sizes from singles with one bed to large multi-room suites.”
 of 5 bubbles Jim-RochesterNY, Sep 3, 2016 | Read review
“Besides the lack of hot water, the walls between rooms are very thin....I actually could hear snoring when I woke up once during the night.”
 of 5 bubbles laurawO2593UX, Feb 28, 2016 | Read review
“The Back 40 is great for large groups ... would easily sleep 14-16 people.”
 of 5 bubbles jeffy513, Jan 30, 2016 | Read review
“Economical and close to Potsdam”
 of 5 bubbles williambD4668CB, Nov 16, 2015 | Read review
5 of 5
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