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Hilton Garden Inn Roslyn

Traveler (14)
Room & Suite (29)
Dining (4)
Certificate of Excellence

About

#1 of 2 hotels in Port Washington
Location
Cleanliness
Service
Value
Certificate of Excellence
Ideally situated in the scenic harbor waterfront area of Roslyn, NY, Hilton Garden Inn Roslyn is the closest hotel to the Harbor View office park and offers easy access to country clubs and golf courses, as well as charming downtown Roslyn. Rest and relax in a spacious guest room or upgrade to a suite for even more space. Each room features modern conveniences including a refrigerator, microwave and complimentary WiFi to help you feel at home. The hotel also features an onsite restaurant, open for breakfast, lunch and dinner daily. Work out in the fitness center or take a dip in the indoor pool and whirlpool. Business travelers will appreciate our modern business center and flexible meeting space, including two large boardrooms which can accommodate events with up to 250 people.
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Property amenities
Pool
Room service
Free parking
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Banquet Room
Breakfast Available
Business Center with Internet Access
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting rooms
Non-smoking hotel
Public Wifi
Self-Serve Laundry
Shuttle Bus Service
Wheelchair access
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Room features
Air conditioning
Microwave
Refrigerator in room
Accessible rooms
Family Rooms
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Hotel links
Visit hotel website
Special Offer:Price Match Guarantee
Hotel deals

Location

Full view
46Car recommended
Grade: 46 out of 100
23Restaurantswithin 0.75 miles
4Attractionswithin 0.75 miles
335Reviews
1Q+A
16Room tips
Traveler rating
  • 255
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  • 21
  • 4
  • 7
Time of year
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Popular mentions
I stay at this hotel at least once a month and it is a pleasure from arrival to departure. Staff are great, rooms are comfortable, breakfast and dinner are excellent, location is terrific. Enjoy everything about this hotel.
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Review collected in partnership with Hilton Garden Inn
Response from ConcordHospitality, General Manager at Hilton Garden Inn Roslyn
Responded 3 days ago
Dear 166ChrisP166, We appreciate you sharing your kind recommendation. It's great to hear that you enjoy our friendly service, comfortable accommodations, and central location. Thank you for your time in reviewing our hotel. Your words serve as an encouragement to our associates who strive to provide a pleasant stay. We are humbled by your return visits. Best, William Gomes General Manager
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Hotel's Favorite
We stayed here for NYE 2018-2019 weekend for my BILs wedding. We had a double bed room and it was very spacious, clean and modern. Overall the hotel was very nice. The restaurant on the morning of 12/30 was extremely overwhelmed with multiple guests for multiple weddings staying in the hotel. Service was backed up in the kitchen. I think the staff handled it well, but hopefully they can learn for this upcoming NYE that they need to have extra staff that day. My biggest complaint, which I did bring up at check out was that my BIL had paid for the bar to remain open after his wedding on Sunday night 12/30. Again, multiple weddings, many guests in the hotel - so the bar was obviously not restricted to just our wedding party. This wasn't the issue - the bartender was complete jerk. He wouldn't serve water - only offering a self serve water spigot from the other side of the room. He was also rude. The second night of our stay, 12/29, the bartender was extremely friendly and kept refilling our drinks and 12/30 felt like we were at an entirely different bar. I wouldn't recommend any future brides and grooms to pay for their bar to be open for your after party - plenty of other bars in town to give your business to. I think the hotel should've given my BIL his money back for how rude the bartender was and not serving wedding guests water and making us walk across the room for self service didn't even deserve the tips the wedding guests were giving the bartender.
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Response from ConcordHospitality, General Manager at Hilton Garden Inn Roslyn
Responded Mar 21, 2019
Dear Kmac118, We appreciate your review. Your review serves as encouragement towards achieving our goal of providing the best accommodations and service. Reflections like yours, which highlight what we are doing well and areas for improvement, allow us to monitor and enhance our guest experience. Thank you for your time in reviewing your stay, and we hope to host you again soon. Best, William Gomes General Manager
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Staff seems to genuinely care about the experience of their guests. Even thought its the only option in Roslyn area, they don't act like and in fact, go out of their way to earn your business. It's the little things, like ordering Gluten Free bread because they know about my alergy.
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Review collected in partnership with Hilton Garden Inn
Response from ConcordHospitality, General Manager at Hilton Garden Inn Roslyn
Responded 4 days ago
Dear Road05428557225, Our associates make sincere hospitality their priority. We appreciate hearing from you and are glad to know you enjoyed our hotel and the level of service we provide. Thank you especially for recognizing the staff, I will be sure to share your kind comments. We look forward to seeing you upon your return to the area! Best, William Gomes General Manager
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Every thing was great. Good room, easy check in, easy parking, good breakfast buffet. All employees at front desk and in breakfast are very friendly and want to do the right thing. This was our second stay at this Hilton Garden Inn.
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Response from ConcordHospitality, General Manager at Hilton Garden Inn Roslyn
Responded 4 days ago
Dear bethpage28, It’s nice to hear from you. We appreciate you choosing us and I’m delighted to know your stay was great! We value your comments on our rooms and thank you for taking the time to share your experience. We look forward to hosting you again. Best, William Gomes General Manager
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Hotel is very pretty, clean and rooms are nice, but the location is very isolated. If you don't have a car, you must use Uber for every meal unless you want to eat mediocre overpriced food at hotel restaurant. Hotel is 30 minute walk to beach, but no sidewalks for those of us who want to walk. Had mix up on pick up at train station. You must ask them details on where to meet the shuttle if you use it. I felt lilke I was help hostage by the location far from any shopping or dining.
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Review collected in partnership with Hilton Garden Inn
Response from ConcordHospitality, General Manager at Hilton Garden Inn Roslyn
Responded 1 week ago
Dear FarAway03296349194, I'm very sorry that our location was not well suited for your visit. We appreciate your feedback and thank you for staying with us. Sincerely, William Gomes General Manager
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PRICE RANGE
$162 - $363 (Based on Average Rates for a Standard Room)
LOCATION
United StatesNew YorkLong IslandPort Washington
NUMBER OF ROOMS
165
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