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Booked this over the phone, directly with hotel, a few days prior to our visit. Michelle was very friendly and helpful and gave us a great rate (Girl Scout Trip and AAA).
Room was VERY clean, as was the bathroom. Very modern. White bedding, lots...More
This was a stopover on our road trip from NYC to Montreal. Lobby was lovely and check in was fast & easy. (Booked online with Orbitz.) Room was clean & roomy. I was too tired to check out the TV options. Breakfast in the morning...More
Out of the 100+ hotels that I have stayed at, this is bottom 3. Marriott should be embarrassed by a 17 minute wait to check-in at 7pm when no guest or person was in line ahead of me.
The sole reception person was doing personal...More
1 Thank Tim M
Response from Michelle N, General Manager at Fairfield Inn & Suites PlattsburghResponded 3 weeks ago
Hello Mr. M,
We appreciate you staying with us and appreciate you taking the time to review your stay. We have spoken with you regarding your stay and we were not aware of any incident regarding mice fecal matter and where you could have seen...More
After traveling in many small towns with limited hotel choices. We were so glad to stay at Marriott again. Even though the place is 2 years old it looked brand new to us. Great bed and shower! Even Typical free breakfast seemed fantastic!
Clean, nice breakfast area, customer service is average.
Its a newer hotel in the area, it is a way from the main shopping area, but that is a plus. Rooms are spacious, clean. The pool area is separate and you can walk out to a...More
Response from Michelle N | Property representative |
Hello and thank you for your interest in the Fairfield Inn & Suites. Unfortunately, we do not allow pets at this property. There is a pet boarding place called the Adirondack Pet Lodge over on Hammond Lane as well as a few... More
Hello and thank you for your interest in the Fairfield Inn & Suites. Unfortunately, we do not allow pets at this property. There is a pet boarding place called the Adirondack Pet Lodge over on Hammond Lane as well as a few other hotels in the area that do accommodate pets. I hope you have a safe trip on your travels towards Plattsburgh, NY.