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Holiday Inn Plattsburgh

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Holiday Inn Plattsburgh
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189 Reviews from our TripAdvisor Community

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Showing 180: English reviews
London
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

Stayed for a night a couple of weeks ago. Wished we hadn't. Started off okay - the lady on the reception desk was very friendly and nice and the reception area looked ok. The room though was a little bit dank, and the small window does not let a lot of light in. Our room was next to the elevator,... More 

Helpful?
Thank neilhd
hiplbny, Guest Relations Manager at Holiday Inn Plattsburgh, responded to this review

Thank you for choosing our hotel during your time in Plattsburgh, our Guest satisfaction is our priority, so we are disappointed to hear that you were not satisfied with your stay. We do appreciate your feedback, it gives us an opportunity to make improvements wherever we can. We are working on upgrading our elevator system and we were at full... More 

Watertown, New York
Level Contributor
112 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed 1 week ago

Location, size of the rooms, and clean was at its best. A small bar downstairs, a workout room, dining room, entertainment area for kids and adults with pizza parties (lol) the staff let us entertain them. I would go back here in a heart beat

Helpful?
Thank Susie M
hiplbny, Guest Relations Manager at Holiday Inn Plattsburgh, responded to this review

Thank you for sharing your experience with us. We're glad you enjoyed your stay and look forward to hosting you again in the future! More 

Ottawa, Canada
Level Contributor
23 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I booked this Hotel because it bore the name Holiday Inn, however, it did not deliver the expectations, once you go beyond the lobby you will notice the renovation job was not all that successful especially by the elevator, the room condition was below average and the surprise was a dried up piece of bacon on the bed from the... More 

Helpful?
Thank KanatianTraveller
hiplbny, Guest Relations Manager at Holiday Inn Plattsburgh, responded to this review

We appreciate you sharing your feedback with us. Our Guest satisfaction is our priority, so we are sorry that you were not happy with your stay. We do appreciate your loyalty to our brand, so we do hope you do choose to stay with us again in the future. More 

Saratoga Springs, New York
Level Contributor
30 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
2 of 5 stars Reviewed 3 weeks ago

This hotel is clearly very old. The ancient elevator is slow as dirt. As a business traveler, I usually base my review on the fitness equipment. They did have newer weights which is nice but the elliptical/treadmills are 10+ years old and barely functioning. They need to be upgraded ASAP before I will come back to this hotel.

Helpful?
Thank five1three
hiplbny, Guest Relations Manager at Holiday Inn Plattsburgh, responded to this review

Thank you for taking the time to share your feedback with us. We are sorry that our fitness center did not live up to your expectations. We are currently working on getting some newer equipment. We hope you choose to stay with us again in the future! More 

Travelers are raving about these Plattsburgh hotels

Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

This hotel has a nice location, which is close to the mall. The Lobby is awesome and has a nice look for the hotel. The room is very nice, and well layed out. The furniture in the room seemed new. I slept on a bed that was really soft. The pillows were great too. The staff was super friendly and... More 

Helpful?
Thank Johnny C
hiplbny, Guest Relations Manager at Holiday Inn Plattsburgh, responded to this review

Thank you for taking the time to share your feedback with us! We are pleased to hear that your stay was enjoyable. We look forward to your return. More 

Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago via mobile

The carpets are smelly the rooms dirty and you'll get accosted verbally in the parking lot. Drive on don't stop in this outdated scam. Keep driving and avoid this toilet of a town all together.. If you want to sleep in dirt just stop your car and do it in the road side gutter. Front desk clerk is very nice... More 

Helpful?
Thank clint d
hiplbny, Guest Relations Manager at Holiday Inn Plattsburgh, responded to this review

Thank you for choosing our hotel during your time in Plattsburgh, our Guest satisfaction is our priority and I am disappointed that you were not happy with your stay. I appreciate your feedback, it gives us an opportunity to make improvements wherever we can. We are pleased our staff was a positive during your stay, as it is the principal... More 

Brewster, NY
Level Contributor
176 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
4 of 5 stars Reviewed 5 weeks ago

We made our reservation online and it came with coupons for breakfast, we enjoyed cooked to order omelettes after a very good night's sleep. The room was quiet and comfortable, the bed was comfortable. the bathroom was small, not really enough room to dress in it if you are sharing the room with a friend.

Helpful?
Thank Woolite-13
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 18, 2016 via mobile

I've stayed in countless 70's era Holiday Inns that have been updated to varying (usually disappointing) degrees...like Peabody, Massachusetts and Frederick, Maryland. This one appears to be locally owned and carefully managed and it's been updated nicely. There is free breakfast, more typical of a HI Express, but most food items were disappointing. Quiet eve dinner service and bar that... More 

Helpful?
Thank Nedly
Liverpool, New York
Level Contributor
185 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
4 of 5 stars Reviewed July 17, 2016 via mobile

We had to come to Plattsburgh for business and stayed here. We made the reservation online with no problem. Check in was easy and when we found we needed another night it was not a problem. The room with a king bed was comfortable and clean. We actually sleepers the best in a while. Breakfast was good with a nice... More 

Helpful?
Thank kpurvis87
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 9, 2016

Hello, Great experience! Unbeatable in the area! The staff at the front desk (Abigail) is simpy awesome. We stayed there at the beginning of July: 2 families with kids. She offered us 2 side by side rooms with a connection door. It was awesome. Every single place was very clean (rooms, lobby, pool, dining room ) and staff very polite... More 

Helpful?
Thank Junnioroo
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Bar/Lounge
  • Room Service
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Wheelchair access
Things to do
  • Pool
  • Bar/Lounge
  • Hot Tub
  • Restaurant
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Self-Serve Laundry
  • Room Service
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
  • Business Center with Internet Access
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Relax in splendor at the foot of the Adirondack Mountains-wander through a city with a historical background-then tour beautiful Lake Champlain. The Holiday Inn Hotel Plattsburgh is conveniently located at the intersection of I-87 and Route 3 at Exit 37. The Plattsburgh Holiday Inn hasWireless and Wired Internet connections, new beds and pillows, and a comfortable, home-like atmosphere, we are proud to say that we have the finest property of all the Plattsburgh Hotels. We are minutes away from many local businesses and just a short drive to all area attractions. Lake Champlain, Ausable Chasm, and CVPH (Champlain Valley Physicians Hospital) are just some of the locations that are minutes away. Also, Burlington, VT is just an hour from our entrance. We are also just 1 hour from Lake Placid, the Olympic Center, and for skiing, the internationally famous Whiteface Mountain. The Canadian Border is only 25 minutes away and Montreal, QC is an hour from our I-87 exit. During the summer, there are several professional and amateur Plattsburgh Fishing Tournaments that take place right on Lake Champlain. Whatever your reason for coming-business or pleasure-let our friendly and professional staff at the Plattsburgh Holiday Inn show you the North Country's famous hospitality. ... more   less 

Additional Information about Holiday Inn Plattsburgh

Address: 412 State Route 3, Plattsburgh, NY 12901-6519
Location: United States > New York > Plattsburgh
Price Range: $138 - $176 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Plattsburgh 3*
Number of rooms: 102
Reservation Options:
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Also Known As:
Holiday Inn Plattsburgh Hotel Plattsburgh
Plattsburgh Holiday Inn
Hotel Style:
#2 Green Hotel in Plattsburgh
#6 Business Hotel in Plattsburgh
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