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Best Western Plus Plattsburgh

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446 State Route 3, Plattsburgh, NY 12901-6519
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveler (91)
Room & Suite (45)
Pool & Beach (13)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
  • Contactless check-out
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Updated 09/14/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 09/14/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#3 of 14 hotels in Plattsburgh
Location
Cleanliness
Service
Value
Travelers' Choice

Finding an ideal family-friendly hotel in Plattsburgh does not have to be difficult. Welcome to Best Western Plus Plattsburgh, a nice option for travelers like you.

Best Western Plus The Inn At Smithfield Hotel is a family-friendly hotel offering a flat screen TV in the rooms, and it is easy to stay connected during your stay as free wifi is offered to guests.

Plus, guests can enjoy a pool and free breakfast, which have made this a popular choice among travelers visiting Plattsburgh. For guests with a vehicle, free parking is available.

When you’re feeling hungry, be sure to check out Valcour Brewing Company, Plattsburgh Brewing Co, and Hobie's Sports Den, which are some pubs that are popular with locals and out-of-towners alike.

If you’re looking for things to do, you can check out Kent Delord House Museum, which is a popular historic site amongst tourists.

Best Western Plus Plattsburgh looks forward to welcoming you on your visit to Plattsburgh.

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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Game room
Kids stay free
Highchairs available
Electric vehicle charging station
Parking
Wifi
Indoor pool
Heated pool
Restaurant
Breakfast available
Breakfast buffet
Vending machine
Pets Allowed ( Dog / Pet Friendly )
Free airport transportation
Airport transportation
Shuttle bus service
Business Center with Internet Access
Conference facilities
Meeting rooms
Baggage storage
Non-smoking hotel
Outdoor furniture
Picnic area
Shared lounge / TV area
ATM on site
24-hour check-in
24-hour front desk
Express check-in / check-out
Clothes dryer
Laundry service
Self-serve laundry
Washing machine
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Room features
Blackout curtains
Air conditioning
Desk
Dining area
Housekeeping
Microwave
Cable / satellite TV
Bath / shower
Interconnected rooms available
Separate living room
Sofa
Telephone
Clothes rack
Iron
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
Radio
Complimentary toiletries
Hair dryer
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Room types
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Centrally Located
Languages Spoken
English
1105Reviews16Q+A100Room tips
Traveler rating
  • 679
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Time of year
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Popular mentions
667adelk wrote a review Oct 16
Boise, Idaho10 contributions
The amenities are AMAZING and the service is most courteous and professional! Beautiful rooms and hotel building. There is an easy parking for 7-10 semis. I was traveling by car on this trip, but will definitely stop here when driving my semi.
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Review collected in partnership with Best Western
Date of stay: October 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
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Response from Bob Smith, Owner at Best Western Plus Plattsburgh
Responded 3 days ago
Thank you for your review of the hotel and staff. travel safely Bob Smith owner
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2014anniel wrote a review Jul 2021
Vernon, New Jersey39 contributions40 helpful votes
Hotel's Favorite
Room was very clean, accommodated our pet. Even a bowl of fresh water at the reception area. Woman who checked us in was very gracious. Other staff members offered a good morning on their way to and from... Clean bathroom and shower, additional sink in the living area... bed was great as were pillows, often a complaint of ours. Very pleasant experience.
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Review collected in partnership with Best Western
Date of stay: July 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
1 Helpful vote
Helpful
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Response from Bob Smith, Owner at Best Western Plus Plattsburgh
Responded Jul 27, 2021
I am very thankful for your kind comments about the hotel and the staff that are responsible for the impressions made. Thanks for taking the time to acknowledge their efforts. Bob Smith owner
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M387travel wrote a review Oct 13
Plattsburgh, New York1 contribution
Whenever my parents have come up from FLA, they have always stayed here. The rooms are clean, breakfast is great, and the staff - front desk, housekeeping, maintenance, etc., are second to none! I highly recommend staying here! The pool is also a great accommodation, larger than most hotel pools!
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Review collected in partnership with Best Western
Date of stay: October 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Share
Response from Bob Smith, Owner at Best Western Plus Plattsburgh
Responded 6 days ago
Thank you very much for your survey about the hotel and its staff. I am glad your parents are comfortable with us. Travel safe Bob Smith owner
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rlyradio55 wrote a review Oct 11
Pittsburgh, Pennsylvania18 contributions5 helpful votes
This is a "can't miss" property. Clean. Roomy. Exceptional full breakfast. Pool area is huge with a big pool and excellent hot tub. Fitness center is well equipped. Front desk efficient and helpful. The restaurant on-site was good. All the staff we encountered were friendly and helpful. This is a very well run property. We will not hesitate to book another room here whenever we're in the area.
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Review collected in partnership with Best Western
Date of stay: October 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Share
Response from Bob Smith, Owner at Best Western Plus Plattsburgh
Responded 1 week ago
Thank you very much for your extensive comments about the hotel and compliments to the staff responsible for its operation. I am glad you enjoyed the amenities provided as well as the 99 restaurant. Safe travels to you and your family Bob Smith owner
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Jacob Gallant wrote a review Oct 6
3 contributions
As a hotel manager at a premiere hotel & resort I have fairly high but also fair expectations when traveling. That said, the BW was good and I would recommend. Grounds and appearance: The property is in a good location, just a couple minutes off the highway. I will say that the exterior appearance had me slightly worried, however once inside I found it to be a clean and well appointed property. The halls are a little dark and dreary in my opinion, but there’s nothing wrong with that by any means. All in all 7/10. Room and Housekeeping: Having managed a Housekeeping Department I fully understand the woes of that job, but I must say my room was clean and well appointed. None of the normal mishaps were present, such as a dirty fridge or stuff left in drawers. The fitted sheet on the bed was inside out but who cares. There was a slight odor in the room, almost like stale cigarettes, and the lamps have clearly not been dusted as there are cop-webs and a good layer of dust. I have one other thought on the room that has nothing to do with Housekeeping; the microwave is facing the bed and therefore the clock is right in your face at night. I may be in the minority here but I like it dark when I sleep so having a green clock in my face was less than great. My advice to Housekeeping would simply be to sit in the chair like a guest will and see it from their perspective; I have a feeling the dust and whatnot will stand out from that perspective. 7/10 Front Office: When I arrived I was promptly created by Erin who got me checked in quickly while taking the time to ask me about my trip. I was given clear directions to my room and brief rundown of the property, everything I needed. Checkout was quick, I swung by the Desk and Dustin got me squared away super fast. 10/10 F&B: So there is a Ninety Nine attached to the hotel, but for obvious reasons I ventured elsewhere. I also got up a little late so I was not able to try the free breakfast (6a-10a during the week). Thoughts for Ownership: I have a couple thoughts I’d like to share since I know the owner actively reads reviews here. The patio/balconies for the rooms are cool, but they have no furniture; even a couple chairs would be nice. I love the tile in the showers and they look really nice, and one improvement I would recommend would be making them rainfall showers. Overall your team does a great job and you should be proud. Giving a final rating is difficult for me. I am used to full service premium properties and therefore have that expectation, and this is certainly not that level of hotel. Given the price and what this property actually is, I would give it 8/10. It proved to be a clean and comfortable stop during my road trip, and I would recommend it for other travelers.
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Date of stay: October 2021Trip type: Traveled solo
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Response from Bob Smith, Owner at Best Western Plus Plattsburgh
Responded 1 week ago
Good morning, Thank you for your extensive review of the hotel and the work the staff does. Good suggestion for house keeping to sit in the room and look at the entire environment as a guest would. When I was operating restaurants I would sit in a bathroom stall to view the things that would cause guest complaints, I appreciate your compliments about Erin and Dustin. Both were recently promoted to AGM and FDM respetively. I am sorry you did not try the Ninety Nine as they have had numerous compliments over the years. I appreciate your direct comments to me and suggestions about patio furniture as well rainfall showers Safe travels Bob Smit owner
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PRICE RANGE
$111 - $149 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western plus the inn at smithfield hotel plattsburgh, best western at smithfield, best western plattsburgh, plattsburgh best western
FORMERLY KNOWN AS
Best Western Plus The Inn At Smithfield
LOCATION
United StatesNew YorkPlattsburgh
NUMBER OF ROOMS
126
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Frequently Asked Questions about Best Western Plus Plattsburgh
Which popular attractions are close to Best Western Plus Plattsburgh?
Nearby attractions include Champy's FunCity (0.3 miles), Escape Room 60 (0.4 miles), and Regal Champlain Centre Stadium 8 (0.4 miles).
What are some of the property amenities at Best Western Plus Plattsburgh?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Best Western Plus Plattsburgh?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Best Western Plus Plattsburgh?
Guests can enjoy free breakfast and an on-site restaurant during their stay.
Is parking available at Best Western Plus Plattsburgh?
Yes, free parking is available to guests.
What are some restaurants close to Best Western Plus Plattsburgh?
Conveniently located restaurants include Anthony's Restaurant & Bistro, Texas Roadhouse, and Butcher Block Restaurant.
Are there opportunities to exercise at Best Western Plus Plattsburgh?
Yes, guests have access to an indoor pool and a fitness center during their stay.
Does Best Western Plus Plattsburgh have an airport shuttle?
Yes, Best Western Plus Plattsburgh offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Best Western Plus Plattsburgh?
Yes, laundry service and self serve laundry are offered to guests.
Are pets allowed at Best Western Plus Plattsburgh?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Best Western Plus Plattsburgh offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and conference facilities.