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Hilton Garden Inn Melville

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Hilton Garden Inn Melville
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613 Reviews from our TripAdvisor Community

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Showing 610: English reviews
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Plainview, New York
Reviewed 3 days ago NEW

Space between bed and night stand had toe nail clippings. Obviously the housekeeping staff does not do a through cleaning and supervisory inspection was not performed with any diligence. I have stayed here several times and had not experienced this problem before.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank dkaiser52
GARDENPlainview, Director of Sales at Hilton Garden Inn Melville, responded to this review

We are sorry you found your room not to properly cleaned. I am sharing this review with my Director of Housekeeping to ensure this does not happen again. Please e-mail me your room number and the dates of your stay so that I can address this issue directly. Thank you! thomas.crosby@Hilton.com

Brampton, Canada
HOTEL’S FAVORITE REVIEW
Reviewed July 5, 2016

Right off the Long Island Expressway. Great location and nice stay. Rooms are large and clean and they provided welcome treats in the lobby. Cookies and flavoured ice water was a nice touch. Staff were extremely friendly.

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Helpful?
Thank stevenrY3603VS
About Hotel's Favorite Review
GARDENHOMEWOOD, Director of Sales at Hilton Garden Inn Melville, responded to this review

Thank you for your great review of the Hilton Garden Inn Melville. We are happy you enjoyed the location and the hospitality!!! Please come back to visit us again in the near future.

Washington DC, District of Columbia
Reviewed 5 days ago NEW

Clean room and lobby - good service and easy access location. I wish the breakfast was included in the package. Not enough shampoo was provided, but overall it was a good experience. IT is so easy to get on the LIE so it is centrally located.

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Helpful?
Thank W6549OAnancyb
Cary, United States
Reviewed 1 week ago

Quick trip to New York; so in town for one night. Hilton Garden Inn is my go-to hotel and I wasn't disappointed. Room was warm, clean and fresh. Food was delicious. Staff accommodating and friendly - all the way around. Only thing... not alot of parking - but that could be from the 14" of snow they had... Overall and...

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Helpful?
Thank K1004WEdebrab
Reviewed 1 week ago

I booked this hotel as a last minute necessity. I wanted to be as close to West Babylon as possible. I'm not sure if this is indeed the closest hotel but I have no regrets. Nice hotel -Great location- Excellent hospitality -Slept Well-Very Clean. I plan to book again in the summer time.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank 223maryanna
Vernon
Reviewed 1 week ago

This was our second experience with this wonderful hotel. We had a mix up (I booked the wrong night) and the staff was extremely helpful, polite and efficient in correcting my error and resolving the problem for me. Everyone was a pleasure to deal with from start to finish. All the other usual hotel matters were excellent: Large well equipped...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Doc P
GARDENPlainview, Director of Sales at Hilton Garden Inn Melville, responded to this review

Thank you for this fantastic review of the Hilton Garden Inn Melville!!! We are happy that you second stay was just as satisfying as your first. I certainly will be sharing your kind words to our staff so they know their hospitality is being recognized. We look forward to your return!!!

Cleveland, Ohio
Reviewed 1 week ago

The location was good , the beds are not so comfortable , the heat fluctuates. They did not have many luggage carts at check out, and could not help to locate one. The tv was okay. We stayed there before, but it needs a make over!!

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank David L
GARDENPlainview, Director of Sales at Hilton Garden Inn Melville, responded to this review

Hello David, Thank you for the review of our hotel. We are happy the location was convenient for you. I will be sharing your concerns with my Director of Engineering regarding the heating challenge you experienced. At times...especially with a high amount of check outs...carts get held up and takes takes time for them to be returned to our lobby....

Erie, Pennsylvania
Reviewed 2 weeks ago

I have always enjoyed staying here and even after this past trip the service continuously gets better. The entire staff that I interacted with wanted to make sure that I was satisfied with my request / stay. Great selection of beers at the bar too, a little bit for everyone.

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Helpful?
Thank 382wesleyw
GARDENPlainview, Director of Sales at Hilton Garden Inn Melville, responded to this review

Thank you for this wonderful review of the Hilton Garden Inn Melville!!!We appreciate your comments regarding the staffs hospitality. The next time you visit...I would like to buy you a beer!!! We do have a great selection. Contact me directly!!! Thanks again!!!

Point Pleasant Beach, New Jersey
Reviewed 2 weeks ago

This hotel is clean with a great location. It also has a wonderful.lounge with a bar and terrific food service. After a long day being able to check in and then relax with friendly folks over a drink and dinner is terrific. Highly recommended!

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Craig2431
GARDENPlainview, Director of Sales at Hilton Garden Inn Melville, responded to this review

Thank you for this great review of the Hilton Garden Inn Melville!!! It is so nice to hear that you had some time to relax and enjoy the hotel. The restaurant/ bar is a nice way to end the day :) Thanks again!!!

Melville, New York
Reviewed 2 weeks ago

I think this hotel and the staff outdid themselves with courtesy and caring. I would highly recommend this hotel over any in the area and its superior in standards and guest service. Special thanks to the front desk personnel and the dining staff, cannot compliment them enough .

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank David G
GARDENPlainview, Director of Sales at Hilton Garden Inn Melville, responded to this review

Hello David, Thank you for your review of the Hilton Garden Inn Melville. I will share your comments with the staff...they will be so happy to hear your compliments. We look forward to your next visit!!!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Restaurant
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Room Service
Official Description (provided by the hotel)
The Hilton Garden Inn Melville New York hotel is centrally located in the heart of Long Island. Whether you are doing business along the Route 110 corridor or playing a round of golf at Bethpage State Park, home of the 2009 PGA US Open, we are your hotel. Enjoy a day of shopping at the Walt Whitman Shopping Mall or take the kids for the day to Adventureland Amusement Park both minutes from the Hilton Garden Inn Melville New York hotel. ... more   less 

Additional Information about Hilton Garden Inn Melville

Address: 1575 Round Swamp Rd, Plainview, NY 11803-5011
Location: United States > New York > Long Island > Plainview
Price Range: $127 - $298 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Melville 3*
Number of rooms: 174
Reservation Options:
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Also Known As:
Hilton Garden Inn Melville Hotel Plainview
Hilton Garden Inn Plainview
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Questions & Answers

Here's what travelers have asked, with answers from Hilton Garden Inn Melville staff and other travelers.
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4 months ago
5 months ago
Dale City
5 months ago

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Questions? Get answers from Hilton Garden Inn Melville staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Room 123 - right near an exit with parking just steps away.”
 of 5 bubbles pminct, 3 weeks ago | Read review
“Corner suites are larger”
 of 5 bubbles X7447GZkenp, Dec 22, 2016 | Read review
“hilton members can check in advance and pick out your room, very cool feature.”
 of 5 bubbles sherryj756, Oct 12, 2016 | Read review
“Choose a high floor room away from function rooms”
 of 5 bubbles GingerCharlotte, Sep 4, 2016 | Read review
“Be sure to ask if they have Weddings booked! Drunks running up and down all night!”
 of 5 bubbles 967marlaw, Aug 22, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question