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Hilton Garden Inn Rochester/Pittsford

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Certificate of Excellence
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1 room 2 adults 0 children
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Hilton Garden Inn Rochester\/Pittsford
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518 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn Rochester/Pittsford
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Showing 514: English reviews
Macungie, PA
Reviewed July 12, 2016

First off, the staff is unbelievable. Friendly and beyond helpful. Hotel is in a convenient location. Walk to food, pharmacy, pub, bagels, fast food, and fine dining. reat rooms (try the Safari Suite!...huge room). Would stay here again in a heartbeat.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Yukon2017
Wheatfield, New York
Reviewed July 11, 2016

The staff at this hotel went above and beyond expectations. When we first arrived, reception was very friendly and to the point of excited to see us and welcome us to their hotel. Every member of the staff had welcoming attitude. Going to another level of customer focus and outstanding service were two gentlemen. First Tom the bartender (sorry i...

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2Thank Tazkingpin
Easley, United States
Reviewed July 11, 2016

What could have been a standard hotel stay was made a wonderful experience by the hotel staff that helped me throughout my stay. They were completely open and welcoming and helped me through a few issues with my reservation going above and beyond just the standard help. I will definitely be staying here again!

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1Thank Alexandra N
Buffalo, New York
Reviewed July 11, 2016 via mobile

A number of family members and members of the wedding party stayed here for a lovely, fun weekend. I cannot recommend this hotel and staff highly enough! From the ease and friendliness of the check-in staff, the use of squeeky-clean hot-tub and pool area, the comfort of beautiful, sparkling clean rooms, and last but certainly not least-their well-appointed bar and...

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2Thank Maria Z
Reviewed July 10, 2016

Nice, clean rooms. Can walk to a nice restaurant or pizza place and ice cream place. It's just a little pricey for the basic quality of the hotel. I would return maybe with my family, but not for a couples night away.

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Thank lansing526
Frederick, Maryland
Reviewed July 10, 2016

This hotel was chosen based on its location, but we were very pleased with it. It was very clean, nicely decorated -- typical hotel style, excellent shower, and the bed was very comfortable. Having stayed at a lesser hotel the nights before, we were very happy with this Hilton. As "guest of the day," we also received a nice gift...

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Thank Larraine79
Reviewed July 7, 2016

First stay and our experience was very good. We even extended our stay an extra day due to the hospitality and accommodations. The front desk staff were very pleasant, helpful and courteous. Dinner waitress was very much a people-person. I'd highly recommend staying here, and we will again in the near future.

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Thank angeloa489
Reviewed July 5, 2016 via mobile

Had a wedding to attend at Casa Larga, this was the hotel we stayed at. Very clean room, very comfortable bed. A/C in the room was refreshingly cold. They provide sanitizing wipes if you need to wipe down remotes, door knobs, ect. Hotel staff took care of ever need (more towels and extra shampoo). The 10$ breakfast the next morning...

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Thank Greg S
Newcastle upon Tyne, United Kingdom
Reviewed July 2, 2016

We stayed here for 10 days the rooms are spacious and comfortable with everything you would need at hand. Both the bathrooms and bedrooms cleaned to a high standard. But over and above the comfort and cleanliness of the hotel were the staff who were welcoming professional and friendly nothing was a problem for them.Thank you for a fabulous stay.

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Thank Maureen813
La Quinta, California
Reviewed June 30, 2016

Week in comfort. Was in town for a high school graduation. Hotel location very convenient to Pittsford village. Service was prompt and professional. Hotel was clean and everything worked. Would recommend this hotel again if staying in the Pittsford area.

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Thank Emil F
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Room Service
GreenLeadersBronze level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Meeting Rooms
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
Our beautiful Pittsford, NY hotel is located in Historic Bushnell's Basin, near the quaint village of Pittsford. We are far enough to escape from the city but close enough to drive into Rochester. Enjoy our cooked-to-order breakfast each morning at the Garden Grille. If you need to get work done during your stay enjoy the complimentary wireless internet and printing services in the business center. After a day of sight seeing come back and relax in your contemporary styled guest room. ... more   less 

Additional Information about Hilton Garden Inn Rochester/Pittsford

Address: 800 Pittsford Victor Rd, Pittsford, NY 14534-3940 (Formerly The Brookwood Inn)
Location: United States > New York > Finger Lakes > Pittsford
Price Range: $118 - $191 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Rochester/Pittsford 3*
Number of rooms: 107
Reservation Options:
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Also Known As:
The Brookwood Hotel Pittsford
Brookwood Hotel Pittsford
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Questions & Answers

Here's what travelers have asked, with answers from Hilton Garden Inn Rochester/Pittsford staff and other travelers.
5 questions
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Wolverhampton, United Kingdom
8 months ago
Dayton, Ohio
11 months ago

See all questions (5)

Questions? Get answers from Hilton Garden Inn Rochester/Pittsford staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“4th floor slightly away elevator”
 of 5 bubbles joannv842, 4 weeks ago | Read review
“Third floor is relatively quiet. Rooms in the 330s are away from elevators.”
 of 5 bubbles Hotel_Hank, Dec 7, 2016 | Read review
“Odd number rooms face away from the interstate and are very quiet.”
 of 5 bubbles golftravel_11, Dec 5, 2016 | Read review
“If not traveling with kids, go for a top floor. Hotel is popular with kids sports teams, so it can be a bit loud when they are in town.”
 of 5 bubbles TarheelS167, Nov 30, 2016 | Read review
“Do consider basement level, which is just below the parking area, with a view of trees and grass. Very quiet.”
 of 5 bubbles micheleh918, Aug 31, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question