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Hilton Garden Inn Rochester/Pittsford

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Hilton Garden Inn Rochester\/Pittsford
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448 Reviews from our TripAdvisor Community

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Showing 444: English reviews
Pittsford, United States
5 of 5 stars Reviewed 3 days ago NEW

This property is well maintained, convenient to restaurants, shopping and colleges. It is located right off the Interstate. The staff was knowledgeable and friendly. I will choose to stay at this hotel again when I return to Pittsford, NY.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Nancy A
Williamsville, New York
Level Contributor
19 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

The rooms were very large and clean. The staff was wonderful and the restaurant and free cookies and coffee were a nice surprise. We were there for a wedding and everyone seemed to enjoy their stay. The breakfast was outstanding. They had fresh fruit and a station to make omelets, pancakes and the other breakfast norms.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank RJZ232
Sonoma, California
Level Contributor
140 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 stars Reviewed 1 week ago

We arrived just as a false fire alarm evacuation was complete. Despite this obvious interruption, we got great service from Sandy at the front desk and Thomas at the bar/restaurant. Our room was a bit disheveled probably due to the fire alarm. The property needs some love and care. We had a full breakfast in the morning. We got a... More 

Helpful?
Thank blue95476
Lincoln, Nebraska
Level Contributor
269 reviews
90 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
5 of 5 stars Reviewed 1 week ago

Right off the interstate, I was prepared for a noisy experience, but my room was nice and quiet! Access to the hotel is great, and the rooms are clean and comfortable. Another reviewer already mentioned Daisy and Dillon, but they deserve more recognition. They treat guests like family and help make each guest's experience memorable. As a frequent business traveler,... More 

Helpful?
Thank GCKJA
Canandaigua, New York
1 review
2 of 5 stars Reviewed 1 week ago

We stayed overnight in this hotel after having been at a wedding. We had made reservations and were quoted one price which we had checked around with other hotels and they were competitive however upon check out actual charges plus taxes and fees came to another $25 that other hotels had already accommodated in to their quotes. Other hotels also... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank U8436FXdavidg
Lancaster, New York
1 review
5 of 5 stars Reviewed 2 weeks ago

It was a very nice hotel in a very good location. I was there for work and I couldn't of asked for a better experience. The rooms were very clean and parking was ample and the staff was more than helpful and courteous with every request I had. Daisy and Dillon were very helpful when I checked in or as... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank David L
Alameda, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Cheerful, helpful, and friendly staff took care of all of my needs and made the stay a great one. They helped with special needs, loaned me carts to load lots of heavy items, provided parking for extra-large trucks and took good care of our group at the restaurant and bar.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Jonas D
Palm Coast Florida, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Great hotel wonderful staff! Our group was welcomed and catered to as promised. Great bartender Thank you Thomas! All our needs were met shuttle, room changes and arrival times which were very late! We were welcomed in every way and when we needed an additional shuttle they were there to add another one so we could all ride to the... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Louise L
East Lyme, Connecticut
2 reviews
5 of 5 stars Reviewed 2 weeks ago

About 6 weeks ago I started staying here about every other week. The staff is really great - from the front desk to housekeeping to the restaurant and bar. I really can't compliment one staff member over another because everyone is so nice and helpful. The property is in great shape and my rooms have been spotless. If you prefer... More 

Helpful?
Thank Paul B
Rochester, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

This hotel was comfortable to stay in, both in the privacy of the room and meeting other guests in the lobby's lounge area. It was wonderful to be able to stroll down to the canal and try out some of the local restaurants and cafes. Beautiful setting.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Michelle M
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Our beautiful Pittsford, NY hotel is located in Historic Bushnell's Basin, near the quaint village of Pittsford. We are far enough to escape from the city but close enough to drive into Rochester. Enjoy our cooked-to-order breakfast each morning at the Garden Grille. If you need to get work done during your stay enjoy the complimentary wireless internet and printing services in the business center. After a day of sight seeing come back and relax in your contemporary styled guest room. ... more   less 

Additional Information about Hilton Garden Inn Rochester/Pittsford

Address: 800 Pittsford Victor Rd, Pittsford, NY 14534-3940 (Formerly The Brookwood Inn)
Location: United States > New York > Finger Lakes > Pittsford
Price Range: $137 - $224 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Rochester/Pittsford 3*
Number of rooms: 107
Reservation Options:
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Also Known As:
The Brookwood Hotel Pittsford
Brookwood Hotel Pittsford
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