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Hilton Garden Inn Rochester/Pittsford

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800 Pittsford - Victor Road, Pittsford, NY 14534 (Formerly The Brookwood Inn)
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Hilton Garden Inn Rochester\/Pittsford
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406 Reviews from our TripAdvisor Community

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Showing 402: English reviews
Syracuse, NY
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Girls weekend for shopping. Great location for several mall areas and good restaurants. Hotel staff friendly & efficient; rooms clean and decent size. Restaurant and bar on site which was good after long days.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank DMM147
Shelton, Connecticut
1 review
5 of 5 stars Reviewed 3 days ago NEW

We very much enjoyed our stay. From the time Peyton checked us in until we departed 3 days later we were treated as values guests. Our comfort was a priority. The property has been updated since being acquired by Hilton and is very lovely. Staff is outstanding. Every interaction was a delight.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank 717marthac
portland, maine
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Daisy, the manager, was so friendly on the phone while I was making our reservations. The entire staff was as friendly and helpful. The rooms were clean, the grounds were peaceful, and I would stay there again!

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank jill_w_marshall
East Amherst, New York
Level Contributor
434 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 138 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We were impressed by the entire experience at the hotel. Front Desk staff were very friendly and helpful. You might even say they were playful. We enjoyed talking to them. Our room was very large and clean. The beds are comfortable but the pillows leave something to be desired. We had all very soft ones. In fairness, we did not... More 

Helpful?
Thank Henry D
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

The Hotel is awesome from the rooms being clean, entire staff being so awesome and location is great!! One of the best hotel I have stayed at!! As soon as you walk in, you feel welcomed! Everyone goes above and beyond their call to let you know that you are appreciated for choosing them to stay at! I highly recommend... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank 739richardy
Boston, Massachusetts
2 reviews
5 of 5 stars Reviewed 1 week ago

I have stayed a few times at this hotel and it has never failed to live up to my previous expectations. It is very clean (bonus) the bathrooms are well stocked and the towels are very fresh (also a bonus). The hotel does offer an all you can eat breakfast (fruit, oatmeal, hot cooked breakfast, cereals, etc.) which is very... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank MaskDM
pittsford,ny, United States
2 reviews
5 of 5 stars Reviewed 1 week ago

We have been to this hotel many times, and it never ceases to amaze me how friendly the staff at the front desk is. And they are always willing to help. We love staying at this hotel. Nice and clean, looks great. Very happy with the appearance. We will be coming back.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Jennifer D
Macungie, PA
Level Contributor
59 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

From answering questions before the trip and throughout our stay the staff was awesome (Daisy, Payton, and all the rest). We had the Safsri suite. Closet was so big you could put an large air mattress there if needed. Room was awesome. Hot tub and indoor pool were great as was work out room. Convenient to I90 and right off... More 

Helpful?
Thank Yukon2017
Macungie, PA
Level Contributor
59 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 1 week ago

First off, the staff is unbelievable. Friendly and beyond helpful. Hotel is in a convenient location. Walk to food, pharmacy, pub, bagels, fast food, and fine dining. reat rooms (try the Safari Suite!...huge room). Would stay here again in a heartbeat.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Yukon2017
Wheatfield, New York
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

The staff at this hotel went above and beyond expectations. When we first arrived, reception was very friendly and to the point of excited to see us and welcome us to their hotel. Every member of the staff had welcoming attitude. Going to another level of customer focus and outstanding service were two gentlemen. First Tom the bartender (sorry i... More 

Helpful?
2 Thank Tazkingpin
Questions? Get answers from hotel staff and past guests. Ask a question

53 photos of this hotel

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Our beautiful Pittsford, NY hotel is located in Historic Bushnell's Basin, near the quaint village of Pittsford. We are far enough to escape from the city but close enough to drive into Rochester. Enjoy our cooked-to-order breakfast each morning at the Garden Grille. If you need to get work done during your stay enjoy the complimentary wireless internet and printing services in the business center. After a day of sight seeing come back and relax in your contemporary styled guest room. ... more   less 

Additional Information about Hilton Garden Inn Rochester/Pittsford

Address: 800 Pittsford - Victor Road, Pittsford, NY 14534 (Formerly The Brookwood Inn)
Location: United States > New York > Finger Lakes > Pittsford
Price Range: $131 - $234 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Rochester/Pittsford 3*
Number of rooms: 107
Reservation Options:
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Also Known As:
The Brookwood Hotel Pittsford
Brookwood Hotel Pittsford
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