We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Del Monte Lodge Renaissance Rochester Hotel & Spa

Traveler (77)
Room & Suite (63)
Dining (5)
Certificate of Excellence

About

#2 of 2 hotels in Pittsford
Location
Cleanliness
Service
Value
Certificate of Excellence
GreenLeaders GreenPartner
Journey to an unforgettable stay at The Del Monte Lodge Renaissance Rochester Hotel & Spa. We provide an unparalleled location along the Erie Canal and within easy access of St. John Fisher College and charming shops of Pittsford. Indulge in a rejuvenating facial & massage at our on-site spa. Encounter even more relaxation in our sophisticated rooms & suites. We offer plush bedding, stylish décor & room service for your ultimate comfort. Foodies can delight in an award-winning dining experience at our signature restaurant. Erie Grill serves pasta, seafood, steaks, cocktails and more. Need to host an event? Our three customizable venues provide chic backdrops for your business meeting or wedding reception, in addition to catering and planning services. Before your stay is complete, keep up with your exercise routine at our 24/7 fitness center. Whether you're in search of productive work travels or upscale leisure, sleep soundly at The Del Monte Lodge Renaissance Rochester Hotel & Spa.
Read more
Property amenities
Free parking
Restaurant
Fitness Center with Gym / Workout Room
Free High Speed Internet (WiFi)
Room service
Bar/Lounge
Spa
Airport transportation
Banquet Room
Breakfast Available
Business Center with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Indoor pool
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Paid Internet
Paid Wifi
Public Wifi
Self-Serve Laundry
Shuttle Bus Service
Wheelchair access
Show more
Room features
Family Rooms
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
River View
Hotel links
Visit hotel website
Special Offer:Unlock Member Rates!
Hotel deals

Location

Full view
71Somewhat walkable
Grade: 71 out of 100
20Restaurantswithin 0.3 miles
2Attractionswithin 0.3 miles
358Reviews
0Q+A
57Room tips
Traveler rating
  • 236
  • 83
  • 22
  • 8
  • 9
Time of year
Traveler type
Language
Selected filters
  • Filter
  • English
Popular mentions
Having never been to Rochester and wanting to check out the lilac festival and Eastman museum, I was discouraged by hotels within Rochester for both high prices and bad reviews. Then I stumbled upon this hotel in Pittsford and was quite delighted! Pittsford is quaint and the
Read more
Response from JulianneM182, Operations Assistant at The Del Monte Lodge Renaissance Rochester Hotel & Spa
Responded 6 days ago
Dear MTravels, Thank you very much for providing our hotel with your honest feedback about your most recent experience with us at the Del Monte Lodge. It truly was a pleasure to have been able to serve you while you stayed at our property while in town. We're happy to hear that you enjoyed so many different aspects of our hotel, and were able to explore the local area of Pittsford. We'll be sure to bring up with our associates the importance of checking their work to ensure that a guestroom has been fully serviced, and we do apologize for the inconvenience you it caused you. Please do not hesitate to think of us again should your travels ever bring you back into the area!
Read more
It's been a while since we stayed here. All the rooms have been updated. Hardwood flooring made us a bit nervous, since it can add echoing and increased noise levels from adjoining rooms. NOT the case here. Room was super quiet. Breakfast was delicious. Service was exceptional!
Read more
Response from JulianneM182, Operations Assistant at The Del Monte Lodge Renaissance Rochester Hotel & Spa
Responded 2 weeks ago
Dear JEFFYG10, Thank you for choosing to stay at the Del Monte Lodge. It was a pleasure to have been able to serve you. We're glad to hear that you enjoyed your time on our property, and were able to experience the Erie Grill as well! Please do not hesitate to think of us again when your travels bring you back to Pittsford.
Read more
Everytime I travel to Rochester, NY I always stay here. Service is great hotel is very boutique. Rooms very clean and hotel location is awesome. Pittsford great town to walk around in and lots to choose from for food. Hotel has a very good restaurant on site, great for drinks
Read more
Response from JulianneM182, Operations Assistant at The Del Monte Lodge Renaissance Rochester Hotel & Spa
Responded 2 weeks ago
Dear dtonucci93, Thank you for taking the time to write a review of our property. It was a pleasure to have been able to serve you while you were in town. We're glad to hear that you enjoy our hotel, and even find opportunities to explore the local area of Pittsford! Please do not hesitate to continue to think of us whenever your travels bring you back this way.
Read more
I'm a Marriott Gold Member so I spend a decent amount of time in Marriott locations, and this was probably the most overpriced experience I've had. I stayed here 3 nights for a wedding, and found the service below-average relative to the price. The front desk was apathetic
Read more
Response from Felix R, General Manager at The Del Monte Lodge Renaissance Rochester Hotel & Spa
Responded 2 weeks ago
Alex B, Thank you for sharing your experience. Please accept my sincerest apologies for the lackluster service and miscommunication regarding the shuttle. The shuttle does in fact run past 3:00 pm and 24 hours on peak arrival nights. If you would like to reach out to me directly, I would be more than happy to arrange a credit for the cost of the Uber. You can feel confident the service interaction you experienced is an isolated issue and is being addressed accordingly. I appreciate you recognizing the housekeeping team and have shared your comments with them. Thank you for your loyalty and your honest feedback.
Read more
A one night stay in the Rochester area. The hotel is very nice and had a comfortable experience. Arrived late and left early, so unable to dine or use the spa. Will return again in the next year to further the location.
Read more
Response from JulianneM182, Operations Assistant at The Del Monte Lodge Renaissance Rochester Hotel & Spa
Responded 3 weeks ago
Dear WheatyTweety, We appreciate you choosing to stay at the Del Monte Lodge during your quick trip into Pittsford, New York, and we're happy to hear that you had a comfortable night's rest. We look forward to having the opportunity to serve you again when you come back to the area!
Read more
Previous
PRICE RANGE
$264 - $341 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
renaissance del monte hotel pittsfordrenaissance pittsfordpittsford renaissance
LOCATION
United StatesNew YorkFinger LakesPittsford
NUMBER OF ROOMS
99
Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing