Great location when visiting the Finger Lakes. Comfortable accommodations, friendly staff, extra amenities including indoor pool and spa, and outdoor grilling area and fire pit. Full complimentary breakfast with hot selections, pancake and yogurt machines. Coffee, tea and juice available 24/7.
Courteous staff, clean & comfortable rooms (although our bed wasn't the greatest this visit) and convenient location makes this a great place to stay when in the Finger Lakes. Close to wineries, attractions, and outlet shopping. Pet Friendly with a nice little yard in the back for walking. We also enjoy the fire pit (surrounded by Adirondack chairs) on those chilly nights.
We stayed here for 2 nights, it was much more than I was expecting! Spacious, clean, mini suite, nice TV, quiet, great bed, nice breakfast with fresh bagels wrapped up individually! We could have stayed here longer!
This was our first visit to Penn Yan and on a return will definitely stay at this hotel again. The staff was extremely friendly and the rooms extremely clean. The complimentary breakfast was a great way to start each day. The location couldn't have been better, since we brought our dog. We could walk with him into town and there was a little park across the street. Tks for a very plesant stay!!
This property is one of the very best BW hotels for friendliness, cleanliness, comfort, location, and pet friendly. Room rates are very reasonable and not overpriced like I’ve experienced at other BW properties. Convenient to restaurants, shopping, hiking, getting on the lake, & hitting the wine trails. This is an annual anniversary trip for us and we have never been disappointed!
All areas of hotel were very clean. Staff very friendly and helpful . Had maps of local restaurants on the ready along with recommendations. Breakfast was a good combo of hot foods (including a touch free pancake maker instead of the usual waffle maker)and cold offerings. Coffee/tea available 24 hours a day in lobby. Pool/hot tub hours are 10am-10pm and the area was clean and stocked with towels. There wasn’t a changing area for the pool-but a restroom nearby that could be used. We just changed in our room. Room was generally quiet except the walls (like almost every hotel ) were thin, so I could tell when someone was getting ice…. But certainly not a deal breaker. Would stay again if in area.
You will always be greeted with a smile at this Best Western located in the heart of the finger Lakes area. Features we enjoy include an indoor pool and hot tub, clean spacious rooms, and the hot breakfast choices. Washer/dryer in hotel is another bonus. Staff here does all they can to accommodate requests and ensure that you have a pleasant stay!
Great central location in the Finger Lakes area. Within walking distance to a number of drugstores, Dunkin, and Main Street. Prompt and courteous check in, recognized rewards status with a goodie bag. Benjamin had a great restaurant recommendations locally. Room was clean, nice toiletries. Fridge and Microwave. Breakfast had different hot options each day which kept it from being the same old thing every morning. My only nitpick is I love the Best Western waffles and this location had the pancake maker which was out of service one day but back in service the next. Still a fun thing to try at breakfast!
Overall a good experience. I thought the breakfast was better than average and kept so clean and well replenished. It never seemed crazy busy. Desk staff were so nice! Good location to walk to downtown bars and restaurant. The room was awesome, we had a king suite and 3rd floor. Even next to elevator we didn't hear noise. The daily dog fee seemed excessive given that there was no daily housekeeping service. We made the bed, tidied up and emptied trash daily. I could understand a one time fee but not daily. We took our dog with us everywhere, she was in room alone less than one hour the whole trip. That aside, we enjoyed it.
We came here in 2020 for our honeymoon and had a wonderful time. We came back with our 11 month old son and had even more fun! Super clean, great breakfast and amazing staff. We highly recommend coming to this hotel!