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Courtyard Rochester East/Penfield

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Room & Suite (10)
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Overview
  • Excellent36%
  • Very good50%
  • Average9%
  • Poor2%
  • Terrible3%
Travelers talk about
Free Wifi
Free Parking
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
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Rooms
May 6May 7
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (139)
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Traveler rating
51
64
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LanguageEnglish
51
64
14
4
5
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All reviewscourtyard marriotttypical courtyardfront deskbistro staffbusiness tripan excellent place to staysmall refrigeratorpull out couchwedding partynice hotela king size bedspacious roomstayed here for nightsexercise roomdefinitely stay here againone night staypour house
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1 - 5 of 138 reviews
Reviewed today

Let me start by saying that the staff was uniformly friendly, helpful and pleasant. However, the property is showing its age and this hotel gets some of my usual complaints--plus. The HVAC system did not work properly. The thermostat jumped around and we couldn't get...More

Thank Bigkabloona
Reviewed March 9, 2018 via mobile

This must be our 3rd or 4th stay here. Upon arrival, front desk checked us right in. Bistro staff remember us from last year. Not sure if that was good or bad!!?? Lol We were given room in the newly renovated part of hotel. Once...More

Thank BuckinPA
Reviewed February 1, 2018

We stayed here in the week between Christmas and New Years for five nights. The cafe staff was extremely accommodating and friendly and the breakfast is good. Rooms are typical, nothing amazing; gym is nice, as is the pool (although our kids were disappointed that...More

Thank chinagirl
Reviewed November 13, 2017 via mobile

Stayed here for 2 nights. The hotel is clean and quiet. There are not many options in Rochester East, so I thought this was a great choice. Staff was very friendly and helpful. The cafe area was clean and well appointed.

Thank Brian C
Reviewed September 11, 2017 via mobile

Staff are very friendly and helpful. BUT this place is old and run down. They are doing major renovations so there is LOUD construction noise from 8am to 730pm. I didn't notice any warnings that the hotel is undergoing renovations when I made my reservation....More

Thank marinakaplan
Response from Paula C, General Manager at Courtyard Rochester East/PenfieldResponded September 13, 2017

I am very sorry our current appearance was not what you had anticipated. We strive to maintain the highest standards, not only in service, but also with regards to maintaining the overall look and feel of the hotel. Unfortunately, this sometimes requires essential renovations in...More

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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Pool
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Free Parking
Restaurant
Hotel Amenities
Business Center with Internet Access
Free Parking
Meeting Rooms
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Laundry Service
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Things to do
Pool
Fitness Center with Gym / Workout Room
Hot Tub
Restaurant
Heated pool
Indoor pool
Details
Price range
$132 - $181 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
$132 - $181 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
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Traveler (7)
Room & Suite (10)
Questions & Answers
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Sharon J
December 17, 2016|
AnswerShow all 3 answers
Response from Jessica B | Reviewed this property |
Yup! Just check with the front desk or call ahead.
0
Votes
Room Tips
"Avoid This Hotel- Rock Hard Beds and Incompetent Mangement"
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"Our room on the first floor at the end of a hallway on the back of the building was very quiet."
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"Many rooms have feature Windows which are lovely"
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"Be sure to bring food. Not a lot of options in the area."
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