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Hilton Pearl River

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606 Reviews from our TripAdvisor Community

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Showing 595: English reviews
Chicago, Illinois
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed September 28, 2015

Our weekend stay with our three kids was "fine." Nothing jumps out as great or horrible. An average hotel, unmemorable stay. Here are my three issues with the property... (1) Room was very big however they only have either a one king or two double bed rooms. DOUBLES?? The rooms are big enough to fit two queen beds which are... More 

Helpful?
3 Thank julie g
William M, General Manager at Hilton Pearl River, responded to this review

Julie G, Thanks for taking the time to share your comments. We have gotten some of our best ideas over the years by listening very carefully to our guests. I wish we could have wowed you even more but I hope you overall had an enjoyable stay with us and I hope we will have the opportunity to host you... More 

Dania Beach, Florida
Level Contributor
140 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
5 of 5 stars Reviewed September 28, 2015

We stayed here in May the hotel is in a good location with nice grounds. the room was large clean and very comfortable, breakfast was good. The pricing is very competitive for this area and i felt the hotel was head and shoulders above the competition. I travel a lot both domestic and internationally and can tell you it is... More 

Helpful?
1 Thank Scubaman628
William M, General Manager at Hilton Pearl River, responded to this review

Good Afternoon, I'm so glad to hear you found our hotel clean, comfortable, convenient, and competitively priced. That's a lot of c's! You're right - it's truly service that's makes or breaks a stay and your kind words about the excellent service you received are very much appreciated. Thanks for sharing your thoughts and we look forward to having you... More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed September 18, 2015

The Hilton in Pearl River is extremely overpriced and they give you the bare minimum. My room was next to an ice machine, which I think at a rate of 170 dollars a night having ANY room next to an ice machine is ridiculous. In addition, with that rate a mini fridge and complimentary breakfast were not even included- which... More 

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
2 Thank Milena C
William M, General Manager at Hilton Pearl River, responded to this review

Milena C, Thanks for taking the time to share your comments. I'm sorry we didn't have the chance to address these issues while you were here. We possibly could have switched your room to be away from the ice machine and we could have had a refrigerator delivered to your room. We are sorry we were unable to provide you... More 

ROCKVILLE, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed September 18, 2015

The Hilton was able to accommodate me when no one else could and i must say the hotel location and building was great. At that time of night was greeted with a smile and a warm welcome. In the morning the young lady at the front desk was so attentive that she even noticed the cologne scent and gave me... More 

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
1 Thank Jorge R
William M, General Manager at Hilton Pearl River, responded to this review

Jorge R, I'm so glad we were able to help and that we made you feel at home. Thanks for taking the time to share your comments. I'll share with Vinette and Deborah how much of an impact their smiles and service made for you. You deserve that at any time of day! We hope to welcome you back in... More 

New York, United States
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed September 16, 2015

this hotel is a nice structure architecturally, and for the meeting facilities it is acceptable. but as a family or luxury hotel it is lacking, the fitness center is small, as is the pool. the restaurant area and hallways to the meeting rooms felt damp. all in all it is an acceptable hotel to stay for a one night business... More 

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
2 Thank Richard S
William M, General Manager at Hilton Pearl River, responded to this review

Richard S, Thank you for choosing us and for taking the time to share your comments. We offer free WiFi to all our guests throughout our property so I am confused with your comment about that. I'd also like to learn more about your experience in our restaurant. Feel free to get in touch with me directly if you'd like... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed September 14, 2015

7 of us had a great time, we needed rest so we went to this hotel, and was great, service is great bar is great, swimming was so good because the guy that guard the pool provided great service, at the desk the service was great.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank parisgirlonly
William M, General Manager at Hilton Pearl River, responded to this review

parisgirlonly, We're glad you found us to be a peaceful spot for your group. Thanks for your compliments on Clearwater Tavern and our pool. We'd love to welcome you back in the future. Sincerely, William Maloney General Manager More 

Baltimore, MD, United States
1 review
5 of 5 stars Reviewed September 14, 2015

We stayed at this hotel for a family wedding. It was a great overall experience. We have two elementary aged children and we usually find that customer service is lacking because of it. This hotel was a clear exception to that. We felt just as valued as other guests.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Clare A
William M, General Manager at Hilton Pearl River, responded to this review

Clare A, We love all our guests - the young ones and not-so-young ones - and try our best to deliver great service to all of them. We're so glad you and your family enjoyed yourselves. Thanks for taking the time to review us and we hope to welcome you back. Sincerely, William Maloney General Manager More 

Albany, New York
Level Contributor
135 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
5 of 5 stars Reviewed September 13, 2015

We stayed at the Hilton of pearl river for 3 nights in August. Our room was standard with full sized beds that seemed like a twin and a half. We sleep in a full at home but opted for separate beds here. Otherwise the room was very nice and clean. The enter property was well Mai trained and appointed. We... More 

Helpful?
Thank TravelWeyes
William M, General Manager at Hilton Pearl River, responded to this review

Good Morning, The title of your review - "Elegant and Down to Earth" - is something to which we aspire and we're glad we left you with that impression. Thanks for staying with us and for sharing your comments. Sincerely, William Maloney General Manager More 

Brentwood, New York
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed September 9, 2015

I purposely stayed at this hotel on a recent business trip. I must say the welcome letter was a nice touch but for a fancy Hilton I was not impressed. The accommodations were good, my room was decent, clean (minus the long hairs in the bathroom), and the bed was NICE (I love a comfy pillow top). Unfortunately, the room... More 

Helpful?
Thank Jai C
William M, General Manager at Hilton Pearl River, responded to this review

Good Afternoon, Thank you for your loyalty as a Hilton HHonors member. We're glad you seem to have had an enjoyable stay overall. We'll take your comments regarding guest room lighting into consideration and I'd really appreciate knowing in which room you stayed so we could have a look. Thanks for taking the time to share your feedback and we... More 

Syosset, New York
Level Contributor
94 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed September 8, 2015

I pend a night in this Hotel and stay was comfortable. Nice spacious rooms and comfortable bed. Since I just spend the night there and left early in the morning I cannot say much about other things. The staff were courteous and helpful.

Helpful?
Thank ZachariahN
William M, General Manager at Hilton Pearl River, responded to this review

ZachariahN, I'm glad you found our rooms comfortable and spacious. It seems like your trip was very brief. I hope you are able to spend more time with us should you have the chance to return. Thanks for taking the time to share your comments. Sincerely, William Maloney General Manager More 

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Free Parking
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
The Hilton Pearl River is located on 17 wooded acres just 20 minutes from Manhattan and bordering Bergen County, NJ. Our hotel's design, reminiscent of a country French mansion, and location have earned us the nickname "The Chateau in The Country near The City." We are proud to be a family-owned and operated business and to be recognized for "Best Overall Service" of all Hiltons in New York, New Jersey, and Connecticut for the past six years. ... more   less 

Additional Information about Hilton Pearl River

Address: 500 Veterans Memorial Dr, Pearl River, NY 10965-3209
Location: United States > New York > Pearl River
Price Range: $150 - $241 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Pearl River 3.5*
Number of rooms: 150
Reservation Options:
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Also Known As:
Hilton Pearl River Hotel Pearl River
Hilton Hotel Pearl River
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