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BEST WESTERN PLUS Captain's Quarters

#5 of 10 Hotels in Oswego
Certificate of Excellence
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269 Reviews from our TripAdvisor Community

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Showing 268: English reviews
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

I have traveled to Upstate New York (Buffalo and Syracuse areas) for over 30 years to visit family and this Best Western Hotel is the #1 on my list! The staff is professional and friendly, and incredibly they get better every time I stay! The rooms are very nice, and each one has a beautiful view of the Oswego River.... More 

Helpful?
Thank Beth K
Farmingdale, United States
1 review
5 of 5 stars Reviewed 1 week ago

I have stayed in this hotel quite a few times. It has the most beautiful view of the water and the view is even better from the restaurant attached!(Food is great as well) The hotel is clean, the staff is great, the breakfast is delicious and the beds are amazingly comfortable!!! I would highly recommend this one!

Review collected in partnership with Best Western

Helpful?
Thank Diana G
tampa, United States
Level Contributor
3 reviews
3 of 5 stars Reviewed 2 weeks ago

Wanted a room from 442 up. Was given room 440 which looks at a fence hiding an a/c on the roof.When ask for a neww room was given a regular room at the same charge. Stayng here for the past six years had no bearing and the accomandition that I recieved.

Review collected in partnership with Best Western

Helpful?
Thank Gary F
Wolcott
Level Contributor
49 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Was in Oswego for the Independence Day Parade and Fireworks! I was bumped out of my Superior King Room with Large Balcony and Lake view! I was put into a Double Queen, Mobility Room, with Balcony and Lake view. Alisha was honestly trying to make the best out of a BAD Situation. Alisha truly is a great example of a... More 

Review collected in partnership with Best Western

Helpful?
Thank shorethinglo
belleville, Canada
1 review
5 of 5 stars Reviewed 3 weeks ago

great view over the water great breakfast very clean top notched hotel staff are friendly and welcoming great pool sauna and whirlpool also fitness centre great new bar to relax in Alec's enjoy your stay here

Review collected in partnership with Best Western

Helpful?
Thank Leah J
Brighton, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

Very Good hotel. Location is excellent, enjoyed the view. We visit this town a couple times a year, and have stayed at the hotel several times. We have our favorite places to visit in town as well as visiting friends. The hotel is an excellent location to do all that we want to do in town. The view from the... More 

Review collected in partnership with Best Western

Helpful?
Thank Keith A
Brewerton, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed May 25, 2016

Room was fine, mattresses were hard, lumpy and extremely uncomfortable. If you are looking for a good nights sleep at a decent price, this hotel is not for you. The gym and pool had outside membership and were overcrowded when we tried to use them. New bathroom was nice, but did not make up for the mattresses being soooooooo uncomfortable.

Review collected in partnership with Best Western

Helpful?
1 Thank Cindy H
thawthorn, General Manager at BEST WESTERN PLUS Captain's Quarters, responded to this review

Hello Cindy, Thank you for sending a review. I was quite surprised to hear about your mattress. The guest room that you stayed in was part of a new addition and the mattress is less than 3 years old. It is a top of the line Sealy Ultra Pillow Top Mattress for which we receive many compliments on. Guests contact... More 

Montauk, New York
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 18, 2016

Aaron at the front desk greeted us by name the moment we walked in. That feels really good after a long day of traveling. Katie was helpful taking and noting a specific change of type of room request earlier in the day. Upon our arrival, we had the room we needed, the travel discounts we qualified for, and our keys... More 

Helpful?
Thank PJ D
Oswego, New York
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed March 12, 2016

I came to Oswego for a Hockey Tournament and reserved a room about 3 weeks in advance. When I checked in, I only had 1 credit/debit card and funds for only 1 night on it at the time. I had my partner call with another credit card but they had already given my room away! When I went to complain... More 

Helpful?
2 Thank Sarah S
Middlebury
Level Contributor
4 reviews
4 hotel reviews
4 of 5 stars Reviewed November 28, 2015

Nicest hotel in the city. Overlooks the river/harbor. Nice walking paths nearby. It is a little pricey but probably worth it. They have added a conference center so it is quite large for a city the size of Oswego. I would recommend it.

Review collected in partnership with Best Western

Helpful?
Thank John E
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Business Center with Internet Access
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
Official Description (provided by the hotel)
This riverfront Oswego, New York hotel offers breathtaking views of Oswego Harbor and Lake Ontario located less than one mile from Sunny Oswego. Nestled along the Oswego River at the estuary into Lake Ontario, the Best Western Captain's Quarters features picturesque views of the Oswego River and a friendly service-oriented staff. Guests staying at this riverfront hotel will be close to a variety of recreational activities including charter fishing and ice hockey. ... more   less 

Additional Information about BEST WESTERN PLUS Captain's Quarters

Address: 26 E 1st St, Oswego, NY 13126-1113
Location: United States > New York > Oswego
Price Range: $199 - $289 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS Captain's Quarters 2.5*
Number of rooms: 93
Reservation Options:
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Also Known As:
Best Western Captain`s Quarters Hotel Oswego
Best Western Oswego
Oswego Best Western
Best Western Hotel Oswego
Hotel Style:
#1 Family Hotel in Oswego
#2 Business Hotel in Oswego
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