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BEST WESTERN PLUS Captain's Quarters

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#1 of 10 Hotels in Oswego
Certificate of Excellence
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287 Reviews from our TripAdvisor Community

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Showing 286: English reviews
Nassau County
1 review
4 of 5 stars Reviewed 1 week ago

Best western Captains quarters is convenient for SUNY Oswego families . It is clean and close to the school. The breakfast was decent . The staff was nice . There were some ants in our room but the rest of the room was clean .

Review collected in partnership with Best Western

Helpful?
Thank Sandra S
Port Saint Lucie, Florida
1 review
5 of 5 stars Reviewed 1 week ago

This hotel is beautiful! The staff (particularly Kyler) was friendly, helpful, and courteous. We were there for a wedding and the staff did a great job with the reception. The food was delicious and presentation wonderful. I would recommend this hotel to everyone - the views of the lake are awesome!

Helpful?
Thank spunky5mima
Sunderland, Canada
2 reviews
5 of 5 stars Reviewed 2 weeks ago

We stayed here September 3rd for the races. It is beautiful hotel. Pool was very clean and warm. Hot tub and sauna were amazing. We never made it to the restaurant but seen lots of people entering. Our room was spotless with a beautiful river view. We will be staying here again next year

Helpful?
Thank disco1269
Management response:

Thank you so much for taking the time to write such a wonderful review, we are so glad you had such an enjoyable stay! Hopefully next time you will get the chance to dine at our delicious restaurant Alex's on the Water! We look forward to your stay next year! Thank you again, Jennifer DeMassi Assistant General Manager More 

Syracuse
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

Okay, this place is charging consumers $200/night to stay on what they call 'waterfront Captain's Quarters.' This place is a joke. First of all, you have a view of a huge ship dumping salt from a giant crane onto a 50' mountain of salt on the banks of this waterfront. Then you have the radioactive city of Oswego and its... More 

Helpful?
1 Thank G F
Tracey H, General Manager at BEST WESTERN PLUS Captain's Quarters, responded to this review

We find your comments to be a misguided. We are located many miles from the power plants and they are not in the line of vision from our hotel guest rooms. Our rooms have fantastic views of beautiful Lake Ontario, the Oswego Lighthouse, and the Oswego River. Our guests rave about our superb location and amazing views and our complimentary... More 

Brooklyn, New York
1 review
4 of 5 stars Reviewed 3 weeks ago

It was a beautiful view, Very calming to sit outside in the morning. The accomodations were spacious. The Breakfast Buffet has a lot to offer. It was also within walking distance to many downtown eateries

Helpful?
Thank isirwhiskers
Management response:

We are so glad you enjoyed our newly renovated breakfast area and the beautiful view. Thank you for the great review! We hope you come back and visit us soon! Jennifer DeMassi Assistant General Manager More 

Ansonia, Connecticut
Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

On a prospective college visit to SUNY Oswego with my daughter I booked this hotel online because it was a Best Western. I have stayed at many & have had great experiences and the costs are manageable. It was wonderful. Arrived about 8:30 pm and we welcomed warmly. The young man at the desk was very helpful. My daughter enjoyed... More 

Helpful?
Thank hjraymond
Management response:

Thank you so much for taking the time to leave such a positive review. We are so glad to hear that our prime location offered convenience and flexibility during your stay with us. It’s a delight to know that you thoroughly enjoyed your water view and took advantage of our pool. Please come back and visit us again soon! Thank... More 

Antioch, Illinois
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We enjoy staying at this hotel when we visit our son and his family in a nearby town. Most of the rooms have a balcony and we enjoy watching the boats go by . In the summer they have free concerts across the river and this year we sat on our balcony and listened to the music. The Dragon Boat... More 

Review collected in partnership with Best Western

Helpful?
Thank Gracie60002
Management response:

Thank you for such an incredibly nice review! Everyone at the Best Western Plus takes pride in their work and it shows by how pleasant our customers are. We are appreciative of anyone who takes the time to leave a friendly review. We hope to see you again soon! Jennifer DeMassi Assistant General Manager More 

Rouses Point, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

I really enjoyed being on the river. The room was very spacious and comfy. The cleanliness was excellent. If going to spend a night away in Oswego I would recommend staying here. Was an added touch having bar/restaurant within the premises.

Review collected in partnership with Best Western

Helpful?
Thank Lisa S
Management response:

We are so glad you had such a wonderful stay! We hope you visit us again soon! Thank you, Jennifer DeMassi Assistant General Manager More 

Connecticut
Level Contributor
38 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

One of the best hotels I've stayed for business travel. The room was nice and there is the best workout center on the first floor. The location is convenient to several restaurants in walking distance. The view of the river was nice.

Helpful?
Thank CTJohnK
Management response:

Thank you so much for taking the time to leave a great review! We hope you visit us again soon and get the chance to enjoy our fitness center and wonderful view! Thank you, Jennifer DeMassi Assistant General Manager More 

Vermont
1 review
5 of 5 stars Reviewed 4 weeks ago

My family of four (spouse, 7 & 4 year old children), stayed over two nights recently (22 Aug - 24 Aug 2016). As a general rule, I don't hold high expectations for a Best Western; I regard them as a reliably clean economical road hotel. This particular Best Western however, is a notable exception. Here is a quick list of... More 

Helpful?
Thank Alaria O
Management response:

Thank you so much for taking the time to share your wonderful experience for all future travelers to read. Speaking on behalf of the entire Best Western staff we take such pride in making sure your stay is perfect every time! I will pass these wonderful comments on to our staff. We look forward to having you as our guest... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Spa
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Spa
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Center with Internet Access
  • Dry Cleaning
Official Description (provided by the hotel)
This riverfront Oswego, New York hotel offers breathtaking views of Oswego Harbor and Lake Ontario located less than one mile from Sunny Oswego. Nestled along the Oswego River at the estuary into Lake Ontario, the Best Western Captain's Quarters features picturesque views of the Oswego River and a friendly service-oriented staff. Guests staying at this riverfront hotel will be close to a variety of recreational activities including charter fishing and ice hockey. ... more   less 

Additional Information about BEST WESTERN PLUS Captain's Quarters

Address: 26 E 1st St, Oswego, NY 13126-1113
Location: United States > New York > Oswego
Price Range: $189 - $243 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS Captain's Quarters 2.5*
Number of rooms: 93
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Also Known As:
Best Western Captain`s Quarters Hotel Oswego
Best Western Oswego
Oswego Best Western
Best Western Hotel Oswego
Hotel Style:
#1 Family Hotel in Oswego
#2 Business Hotel in Oswego
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