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BEST WESTERN PLUS Captain's Quarters

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#2 of 10 Hotels in Oswego
Certificate of Excellence
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1 room 2 adults 0 children
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298 Reviews from our TripAdvisor Community

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Showing 297: English reviews
York, SC
Reviewed 1 week ago via mobile

Was up here working an outage for Fitzpatrick. I was on night shift. The hotel staff was fantastic. They put me in a room out of the way and cleaned while I was working. The breakfast is bountiful and they usually have some left after 9 for those mornings I worked over. It looked as if the rooms had recently...

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Helpful?
Thank Dsegletes
Management response:

Thank you for trusting in us to be your home away from home during the Fitzpatrick outage! We are very happy that your stay was enjoyable and comfortable. We look forward to hosting you again in the future. Jennifer DeMassi Assistant General Manager

Clifton, New Jersey
Reviewed 3 weeks ago via mobile

The rooms were nice and clean. I always look for a refrigerator and they had one! Hair dryer, iron, coffee, tv , internet, breakfast, pool, spa, excercise equipment. I like to eat healthy and bring my food on trips, this place had eggs and plain oatmeal at breakfast for me and waffles, muffins, bagels and bacon for my other family...

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Helpful?
Thank fitgirllmx
Management response:

Thank you so much for sharing your travel experience you had at Best Western Plus Hotel & Conference Center with others here on Trip Advisor. The fact that you enjoyed our recently renovated breakfast area means so much to us! We are so glad you were so fond of our fitness area and hope that you are able to use...

plainview, United States
Reviewed 3 weeks ago

excellent service,good location good at breakfast was a little disappointing, quality was fair expected better parking was adequate rooms were easy to get to beds were comfortable swimming pool was clean and relaxing

Review collected in partnership with Best Western
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Helpful?
1Thank Leonard D
Management response:

Thank you for taking the time to comment on your recent visit to the Best Western Plus Hotel & Conference Center. We value your feedback and will use it to continue to strive to extend the very best accommodations to our guests. Thank you again, Jennifer DeMassi Assistant General Manager

Fulton, New York
Reviewed January 3, 2017

Excellent entertainment, food was exceptional, appetizers were perfect, live band.....the billionaires were awesome....great dance music!....chicken wings and pizza at midnight and a late checkout!....the view is beautiful! On the Oswego river! Can't beat it!

Review collected in partnership with Best Western
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Helpful?
Thank dennisj829
Management response:

Thank you so much for the lovely review! New Years Eve is one of our favorite events to host so we are so glad you had such a wonderful time! We will be doing it again this year so I hope you are able to join us! Thank you again, Jennifer DeMassi Assistant General Manager

Pittsford, United States
Reviewed November 25, 2016

Was charged full amount of $185 after having no heat or electricity in room, moved to new room at 11:30 p.m. only to have either freezing cold or sweating heat all night. Came for funeral of close relative and this made everything even more painful. Elderly aunt had to move twice in the night. Tried to talk to check out...

Review collected in partnership with Best Western
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Helpful?
1Thank rstephaniek
Management response:

I am happy to hear that our General Manager has reached out to you regarding the loss of power during your recent stay. I'm so sorry that this unfortunate incident occurred during such a hard time for you and your family. Jennifer DeMassi Assistant General Manager

Hillsboro, United States
Reviewed November 24, 2016

Great place to stay. A little pricey, but you get what you pay for. Nice room, great breakfast, friendly staff. Have stayed here before, always a great experience. Would recommend this hotel to anyone staying in the upstate New York area.

Review collected in partnership with Best Western
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Helpful?
Thank Ken D
Management response:

Thank you so much for the lovely review. I am so glad you value our property as much as we do! We hope you visit us again soon. Thank you again, Jennifer DeMassi Assistant General Manager

Manlius, New York
Reviewed November 1, 2016

We decided to stay here while visiting the area overnight. The hotel is either newly built or recently renovated. The room was amazing - clean and bright, the bathroom was contemporary, with a working exhaust fan and heat lamp - good water pressure in the shower. Complimentary water bottles in the fridge; buffet breakfast which was delicious - hot and...

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Helpful?
Thank JerseyFamily07
Management response:

On behalf of the entire Best Western Plus Oswego staff I thank you for your kind comments. We are so glad you got the chance to enjoy our newly renovated hotel. We hope you visit us again soon! Thank you again! Jennifer DeMassi Assistant General Manager

Plainview, United States
Reviewed October 29, 2016

This is a high quality hotel which never disappoints. Great, friendly staff. clean & comfortable rooms. Breakfast buffet has hot and tasty food choices. Beautiful view of the canal and Lake Erie. Will definitely return.

Review collected in partnership with Best Western
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Helpful?
Thank Janene G
Management response:

Thank you so much for the 5-star review! Speaking on behalf of the Best Western Plus Oswego staff we appreciate the wonderful comments. Please come back and visit us again soon! Jennifer DeMassi Assistant General Manager

Rome,N.Y, United States
Reviewed October 21, 2016

Can't wait to visit this hotel again when I have more time to explore. I had a wonderful view of Lake Ontario. So easy to find the hotel. Great parking. People at the desk were very friendly. VERY quiet.

Review collected in partnership with Best Western
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Helpful?
Thank Linda G
Management response:

Thank you so much for the great review! Hopefully during your next visit you will be able to explore Oswego's wonderful locations such as Fort Ontario, Brietbeck Park, and our delicious on-site restaurant Alex's on the Water! Thank you again! Jennifer DeMassi Assistant General Manager

Lindenhurst, New York
Reviewed October 12, 2016

My family and I were visiting a college near by and only staying for one night. Very nice place to stay, close to the school. Nice river view from our room, very quiet. clean, pretty room. The bed had a dip in the middle but the rest of the room was very nice. The breakfast was good with a good...

Review collected in partnership with Best Western
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Helpful?
Thank 691cathym
Management response:

Thank you for the great review! We are glad you enjoyed your room and the wonderful view. We hope to see you back again soon. Jennifer DeMassi Assistant General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Spa
  • Breakfast included
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Spa
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Dry Cleaning
  • Business Center with Internet Access
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
This riverfront Oswego, New York hotel offers breathtaking views of Oswego Harbor and Lake Ontario located less than one mile from Sunny Oswego. Nestled along the Oswego River at the estuary into Lake Ontario, the Best Western Captain's Quarters features picturesque views of the Oswego River and a friendly service-oriented staff. Guests staying at this riverfront hotel will be close to a variety of recreational activities including charter fishing and ice hockey. ... more   less 

Additional Information about BEST WESTERN PLUS Captain's Quarters

Address: 26 East First Street, Oswego, NY 13126
Location: United States > New York > Finger Lakes > Oswego
Price Range: $170 - $221 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS Captain's Quarters 2.5*
Number of rooms: 93
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Travelocity, Priceline and Best Western so you can book your BEST WESTERN PLUS Captain's Quarters reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Captain`s Quarters Hotel Oswego
Best Western Oswego
Oswego Best Western
Best Western Hotel Oswego
Hotel Style:
#1 Family Hotel in Oswego
#2 Business Hotel in Oswego
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Questions & Answers

Here's what travelers have asked, with answers from BEST WESTERN PLUS Captain's Quarters staff and other travelers.
4 questions
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Henderson, New York
over a year ago
Tampa, Florida
over a year ago

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Questions? Get answers from BEST WESTERN PLUS Captain's Quarters staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Shop around!”
 of 5 bubbles 82gs, Sep 5, 2016 | Read review
“"All rooms have a view of the river & harbor"”
 of 5 bubbles hjraymond, Sep 4, 2016 | Read review
“Fourth Floor, Marina side - very nice!”
 of 5 bubbles alariao, Aug 25, 2016 | Read review
“Get a river view room with a balcony”
 of 5 bubbles stangina, Aug 5, 2016 | Read review
“River view rooms can provide some interesting scenery--boats and ducks sailing by in the sunset...”
 of 5 bubbles 57pjd, May 18, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question