We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Save
Share
Belek-Bogazkent Mevkii, Bogazkent 07505 Turkey
E-mail hotel
Hotel direct offer!5% off room rate
eDreams
Lol.travel
Prestigia.com
Destinia.com
StayForLong
FindHotel
View all 15 deals
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveler (1046)
Dining (216)
Videos (1)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
Read more
Updated 10/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Crystal Family Resort & Spa
Updated 10/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#5 of 15 in Bogazkent
Location
3.8
Cleanliness
4.4
Service
4.2
Value
4.2
Named after the crystal clear waters of the Mediterranean, our hotel is constructed directly on the beach of Belek-Bogazkent and is located only at 40 km from the Antalya International Airport, and at 50 km from the city center of Antalya. With its different architecture and the extraordinary beauty of the environment, our hotel is indeed a paradise for families with children - offering a private fine pebble and sandy beach of 150 m length and 100 m width as well as a variety of pools and aquapark covering 1300 m². An area of 23.000 M², whereby 8.000 M² consists of hotel buildings and 15.000 M² consists of gardens, the guests will find four buildings of five floors each, with a total capacity of 372 rooms.In order to grant our guests a pleasant stay, our "Ultimate All Inclusive" concept starts with a warm welcome to our guests upon arrival by offering them Turkish traditional sweet called "cezerye" and a glass of Turkish sweet fruit drink called "sherbet". We continue with showing our traditional Turkish hospitality, including a wide range of food and drinks for 24 hours and hereby we aim to guarantee 100% happiness and satisfaction.There is fully equipped SPA health and beauty center (skin and body treatment), a special SPA garden with Bali type massage units, as well as outside SPA swimming pool (non-heated) of 60 m², special jet showers and relaxation beds with Jacuzzi in the SPA pool, special Jacuzzi, open massage sections in the SPA garden.253 Rooms have sea view and all rooms have a balcony. They are comfortably decorated and designed for a superb holiday stay. Room amenities: carpet floor, electronic card locking system, central air conditioning and heating, satellite TV and music channel, mini bar, safe box (suitable to put the notebooks), direct dial telephone, Wireless- Internet, sprinkler system and fire detector. Bath amenities: telephone, hairdryer and shower, 220 volt electricity supply. Non smoking and handicapped rooms are available.
Read more
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Game room
Kids stay free
Parking
Wifi
Adult pool
Indoor pool
Outdoor pool
Heated pool
Fitness / spa locker rooms
Fitness classes
Sauna
Restaurant
Breakfast available
Breakfast buffet
Kid-friendly buffet
Poolside bar
Tennis court
Water park
Darts
Entertainment staff
Evening entertainment
Table tennis
Nightclub / DJ
Babysitting
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids' outdoor play equipment
Airport transportation
Car hire
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Hammam
Head massage
Massage
Salon
Steam room
Concierge
Shops
Sun loungers / beach chairs
Sun umbrellas
Butler service
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Show more
Room features
Air conditioning
Private beach
Private balcony
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Family Resort
Languages Spoken
Russian, German, Turkish
Hotel links
Special Price:5% off room rate
1740Reviews175Q+A52Room tips
Traveler rating
  • 1,276
  • 236
  • 111
  • 64
  • 55
Time of year
Traveler type
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
Sort by:
Most Recent
Kamil S wrote a review Yesterday
2 contributions
The hotel itself is lovely - there are various swimming pools/slides, small play area for kids, loads of various restaurants/snacks, a lot of entertainment. There was a good variety of food as well, everyone could find something they want. Room was nice and clean with minibar refilled daily which with soda, water, coke, diet coke, beer, sprite, fanta and various ice teas. The only disadvantage you can find there is that the hotel is in I would say 70% filled with Russians. Also there is a huge language barrier if you don't speak German/Russian - just a few staff members knew a bit of English, however the staff were still nice and with a bit of help from Google Translate we could understand each other.
Read more
Date of stay: May 2022Trip type: Traveled
Helpful
Share
Response from KILIT HOSPITALITY GROUP, İşletme Sahibi at Crystal Family Resort & Spa
Responded yesterday
Dear Ronnie Genius! Thank you for taking the time for review. As Crystal Hotels Resort & Spa Family, our aim is to renew ourselves every day and to raise our service quality to higher levels. Accordingly, we believe that the complaints, criticisms and suggestions from our valued guests will contribute positively to the work we will execute as the management. All kinds of complaints, criticisms and suggestions from you are evaluated and necessary actions are carried out in this direction. In this context, your criticisms regarding the inadequacy of language barrier were taken into account and followed up by the relevant departments. We kindly request you to inform us regarding your thoughts about this decision, and we would like you to know that we will be pleased to welcome you again in our hotel. Kind regards, Salih Erdem Tollu General Manager Crystal Family Resort & SPA
Read more
Alex wrote a review May 11
Bor, Russia20 contributions22 helpful votes
The territory is compact and very well designed. It doesn't take more than a few minutes to get to anything you may need there. The food and drinks meet good quality standards and are served 24/7. Lots of bars and they are pretty different from each other so they have different cocktail options for example. The room wasn't fresh but everything was in a decent condition there. Hotel staff team were really helpful and trying to react on any ask and issue in a timely manner. Also they have been really proactive and asking for feedback on daily basis during my stay. With regards to some drawbacks I would like to highlight a couple though there were really just few - smoking free areas are disrespected by visitors in the restaurant and families with kids just don't have any options to enjoy their meals. Another thing I didn't completely get is the adult swimming pool area concept. It's not isolated from others, there is a sign stating it's an adult one but still it can be easily used by restless childs. There might be something to reconsider around this one, I guess. Overall impression is really positive - services have met my expectations and even sometimes exceeded them. To be frank I was initially sceptic about this hotel but staying there has ruined my stereotypes :)
Read more
Date of stay: May 2022Trip type: Traveled
Room Tip: No shopping options around The beach is nice but with some small pebbles in some places There's...
See more room tips
Helpful
Share
Response from KILIT HOSPITALITY GROUP, İşletme Sahibi at Crystal Family Resort & Spa
Responded 1 week ago
Dear Alex! First of all, thank you for taking the time to write a review. Your experience will help other travelers find the right hotel and we hope you have an equally relaxing holiday. Your praise will of course be passed on for addressing the staff. We would certainly be honored if we could welcome you back to our Hotel. Best regards,   Salih Erdem Tollu General Manager Crystal Family Resort&Spa
Read more
Denise Dunsmore wrote a review May 11
1 contribution
Stayed at this fantastic hotel and resort with my family, for 14 days. Totally enjoyed our holiday here. Plenty of fresh food, Staff always ready to go the extra mile. The entertainment was superb, absolutely recommend this hotel. Turkish bath is a definite must. Rooms are cleaned every day, food fresh and many choices definitely returning to this magnificent resort in Antalya. Denise Dunsmore England
Read more
Date of stay: April 2022Trip type: Traveled
Helpful
Share
Response from KILIT HOSPITALITY GROUP, İşletme Sahibi at Crystal Family Resort & Spa
Responded 1 week ago
Dear DenisedP4314NC, First of all, thank you for taking the time to write a review. Your experience will help other travelers find the right hotel and we hope you have an equally relaxing holiday. Your praise will of course be passed on for addressing the staff. We would certainly be honored if we could welcome you back to our Hotel. Best regards,   Salih Erdem Tollu General Manager Crystal Family Resort&Spa
Read more
Tomas1983 wrote a review May 8
2 contributions
We were 14 people mixed age group soon after opening a season. Spent 10 excellent days and nights, charmed by enormous hotel Staff kindness on every level. Warmly welcome, fantastic atmosfere, decent food and rooms. Hotel is rather medium size, you can feel like at home. For families Perfect . All facilities are open, sunny weather guaranteed. Perfect choice for a Turkish rivera. Greets to Halil, chief od animation and sports :)
Read more
Date of stay: May 2022Trip type: Traveled
Helpful
Share
Response from KILIT HOSPITALITY GROUP, İşletme Sahibi at Crystal Family Resort & Spa
Responded 1 week ago
Dear Tomas Kark, First of all, thank you for taking the time to write a review. Your experience will help other travelers find the right hotel and we hope you have an equally relaxing holiday. Your praise will of course be passed on for addressing the staff. We would certainly be honored if we could welcome you back to our Hotel. Best regards,   Salih Erdem Tollu General Manager Crystal Family Resort&Spa
Read more
jaine A wrote a review Oct 2021
Keighley, United Kingdom2 contributions
I'm writing this review from our 2nd floor room here at Crystal Waters after another wonderful day by the pool. I read lots of the TripAdvisor reviews prior to leaving the UK and felt I needed to add our families experience. First of all the rooms are absolutely fine with free safe, fridge and hairdryer. TV with 1 news channel and 1 cartoons in English, large balcony, 1 double bed 1 single bed. Maids are around every morning cleaning. The hotel itself is huge. Its almost a small village. You don't need to go out of it. 2 main pool areas, 1 with all the slides the other is more for adults and has music. The slides are open 10-12 then 2-4 with lifeguards around all day. My only small complaint is the pools are quite chilly but it is almost November and if you can brave the quick jump in it soon warms up. The hotel is on the beach and whilst the sea is lovely and clear the beach is a little pebbley so shoes are needed. There are the usual water sports available there. The food is good enough for the kids with pizza, chips, chicken nuggets and ice cream available all day. This hotel is geared more towards the Eastern European guests so the food isn't what us Brits are used to but be adventurous I say. It's lovely and clean and I like the fact all the staff wear masks and the food is all well covered. The drinks are incredibly strong but the barmen do listen when you ask them to dial it back a bit, My husband likes the lager in the Irish bar best. The staff are genuinely wonderful and can't do enough for you. A special thanks has to be said for Hamdi the jet2 rep. He went above and beyond on several occasions for my family and even though he was quite clearly very busy he always made time for me and my questions. The hotel manager Sarah (probably spelt wrong apologies) was also first class and very approachable. Mustafa helped me to book a great day out quad biking. He was so helpful and even gave me his mobile number saying call me for anything even if its just to translate for you. Some other guests did complain because the night time entertainment wasn't on every night and some of the restaurants were closed but the entertainment isn't something my family ever needed and Hamdi got us in to the al la carte restaurant twice in our 1 week stay. There are several different bars within the hotel to spend your evenings. My 14 yr old daughter and 9yr old son said this holiday came second but only to Disney world and I think that's a glowing review. We will be back, thank you crystal waters
Read more
Date of stay: October 2021Trip type: Traveled
Helpful
Share
Response from KILIT HOSPITALITY GROUP, İşletme Sahibi at Crystal Family Resort & Spa
Responded Oct 28, 2021
Dear 504jainea, First of all, thank you for taking the time to write a review. Your experience will help other travelers find the right hotel and we hope you have an equally relaxing holiday. Your praise will of course be passed on for addressing the staff. We would certainly be honored if we could welcome you back to our Hotel. Best regards,   Erkan YILDIRIM General Manager Crystal Family Resort&Spa
Read more
Patryk K wrote a review Sep 2021
1 contribution2 helpful votes
The hotel itself is rather lovely. Rooms are clean and feature air conditioning. The plan of the building is simple—its impossible to get lost inside. Pools are big and clean, however the water in my view was a bit too cold. The aquapark section consists of three water slides for young people / adults and some slides for young kiddos. It has to be noted that they are operational only during the following hours: 10:00-12:00 and 14:00-16:00. The beach which belongs to the hotel is short and chockful of sunbeds. To make matters worse, there are stones everywhere and its painful to stroll without some protective shoes. The food is OK—fresh and tasty, but nothing super fancy. There are thematic nights—Italian, Turkish or Mediterranean. There is a coffeehouse and a relax-zone on the ground floor, with tasty deserts. When it comes to drinks—beer they serve here is called EFES, and its quite ok. The All-inclusive drinks are your typical coctails, like sex on the beach or cosmopolitan—again, decent but nothing super fancy. There are some animations for adults, like darts, Ping-pong or volleyball. The animation team is nice and cheerful. Furthermore, you can play some pool or bowling but you need to pay extra for this (8 and 16 Euro per hour respectively). There are some shops with clothes and souvenirs on the premises. Downsides of this place are as follows: 1. The staff speaks English extremely poorly. If you do not speak German, Russian or Turkish, you will find it difficult to communicate with them. 2. It is impossible to relax due to loud music, coming both from this hotel and the hotel next door. 3. IF YOU ARE A NON-SMOKER, AVOID THIS HOTEL AT ALL COSTS. My entire stay was spoilt due to omnipresent disgusting smokers. There are no smokezones—It is possible to do it virtually everywhere outside (in the outdoor „Lagoon” bar, in the poor area, and even in the outdoor restaurant despite the presence of the „smoking forbidden” sign). And believe me—I had an impression that 80-90% of people here were chain smokers. Absolutely disgusting experience and for that sole reason I will never come back to the Crystal Family hotel again.
Read more
Date of stay: September 2021Trip type: Traveled
2 Helpful votes
Helpful
Share
Response from KILIT HOSPITALITY GROUP, İşletme Sahibi at Crystal Family Resort & Spa
Responded Sep 29, 2021
Dear Patryk K, First of all, thank you very much for taking the time to write your comment for us. There is a smoking section and a non-smoking section. However, our guests must have not obeyed. If you had come to their relations and told them, they would definitely help you. Your comments are very important to us, we will be more careful about this. We would definitely be honored if we could host you in our house again. Best regards, Erkan YILDIRIM General Manager Crystal Family Resort&Spa
Read more
Loredana C wrote a review Sep 2021
1 contribution2 helpful votes
We were here with our two year old boy and we had a standard room with land view (all the rooms have balcony). We could still see the sea from our balcony. A minus to the room: we heard the noises (music) from the other hotel, but is was not that inconvenient. The hotel looks very good. It's not all brand new, but you can see everything is well maintained. The furniture and the walls have some scratches, so if you want to stay in a brand new luxurious room, this hotel is not for you. Is perfect for families with kids. Because your heart doesn't skip a beat everytime your kid touches something. We had a ultimate all inclusive package: mini bar with water and soda refilled daily, acces to seif, air conditioner, towels changed everyday, also towels for the beach and pool, food and beverage non stop (main bar was open 24 hour and late night service at snack bar was from 21.30 to 7 in the morning). Beverage included everything (Yussuf did some great cocktails). The sodas were from dispensers at the bars, but on the beach they had bottles (Cappy, Fuze Tea, Cola, Sprite). The food is very diverse, from appetizers to main dishes, dessert and fruits. Also,on the terrace of the restaurant they serve barbeque at dinner and hot sandwiches at breakfast. They also had italian night, sushi night, mexican night. And have a special bufet for the children half our before lunch and dinner. The hotel has a bar located on the beach and a snack bar closely to the beach that serves food and drinks. They also have a cafeteria inside the hotel where you can have sandwiches, pastries and ice cream through the day. They really struggle to serve dishes for every taste. Bonus: they had chairs for children all over the place (snack bar, main restaurants). The divertisment team is great. Every night they did shows for the kids from 20.30 . After, they had shows (gymnasts, dancers) or live music for the entire family. In the lobby you can listen to live piano music. Also, in the afternoon they had activities for the families (all kind of water sports or football) or dancers to maintain the atmosphere. They also brought some slides with air and organized a competition Aqua park is for all ages and spread in 3 pools. There are also 2 pools with no slides. 1 has jacuzzi. And there were 3 pools in the spa but the water was not heated. You can also stay with the children at the playground. The sea has sand and little stones (it helps to have special shoes for the beach). If you want to go directly into the water you can use the stairs from the bridge. The staff is so nice. When we asked for check out information the man that helped us started saying he is sorry we live earlier than breakfast hour and explained that we can eat at the other restaurant (we already knew, but we appreciate his interest)
Read more
Date of stay: September 2021Trip type: Traveled
1 Helpful vote
Helpful
Share
Response from KILIT HOSPITALITY GROUP, İşletme Sahibi at Crystal Family Resort & Spa
Responded Sep 21, 2021
Dear loredanacZ5804KZ, First of all, thank you for taking the time to write a review. Your experience will help other travelers find the right hotel and we hope you have an equally relaxing holiday. Your praise will of course be passed on for addressing the staff. We would certainly be honored if we could welcome you back to our Hotel Best regards,   Erkan YILDIRIM General Manager Crystal Family Resort&Spa
Read more
Kintaro89 wrote a review Sep 2021
Belgrade, Serbia59 contributions12 helpful votes
+1
Awesome expirience and great service. With many good thing i would like to say that Sarkan is great at his job and true proffesional and great leader of his team! All the staff is great, keep up the good work! Hope we gonne visit again with more friends and family! Best wishes from Serbia!
Read more
Date of stay: September 2021Trip type: Traveled
Helpful
Share
Response from KILIT HOSPITALITY GROUP, İşletme Sahibi at Crystal Family Resort & Spa
Responded Sep 16, 2021
Dear Kintaro89! First of all, thank you for taking the time to write a review. Your experience will help other travelers find the right hotel and we hope you have an equally relaxing holiday. Your praise will of course be passed on for addressing the staff. We would certainly be honored if we could welcome you back to our Hotel Best regards,   Erkan YILDIRIM General Manager Crystal Family Resort&Spa
Read more
Mime wrote a review Sep 2021
2 contributions
Best animators and best show I’ve ever seen, the guys who are working like animators are amazing, so kind, curious and beautiful, they always take care about your time and that you not get bored. All 5 stars gor them ❤️❤️❤️
Read more
Date of stay: August 2021Trip type: Traveled
Helpful
Share
Response from KILIT HOSPITALITY GROUP, İşletme Sahibi at Crystal Family Resort & Spa
Responded Sep 2, 2021
Dear Mime_Sa, First of all, thank you for taking the time to write a review. Your experience will help other travelers find the right hotel and we hope you have an equally relaxing holiday. Your praise will of course be passed on for addressing the staff. We would certainly be honored if we could welcome you back to our home. Best regards,   Erkan YILDIRIM General Manager Crystal Family Resort&Spa
Read more
Canan O wrote a review Aug 2021
1 contribution1 helpful vote
We have been bere 8 days and very nice hotel thanks for everything was like great holiday. Animation team is a best in hotel. Foods is delicions and fresh. Our beach is like paradise. Our room cleaned everyday. Thanks for holıday thanks for everybody.♥️👍
Read more
Date of stay: August 2021Trip type: Traveled
1 Helpful vote
Helpful
Share
Response from KILIT HOSPITALITY GROUP, İşletme Sahibi at Crystal Family Resort & Spa
Responded Aug 5, 2021
Dear Cannano579, First of all, thank you for taking the time to write a review. Your experience will help other travelers find the right hotel and we hope you have an equally relaxing holiday. Your praise will of course be passed on for addressing the staff. We would certainly be honored if we could welcome you back to our home. Best regards,   Erkan YILDIRIM General Manager Crystal Family Resort&Spa
Read more
Previous
123456
PRICE RANGE
$110 - $231 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
crystal family resort and spa, crystal family hotel belek
LOCATION
TurkeyTurkish Mediterranean CoastAntalya ProvinceSerik DistrictBogazkent
NUMBER OF ROOMS
372
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Frequently Asked Questions about Crystal Family Resort & Spa
Which popular attractions are close to Crystal Family Resort & Spa?
Nearby attractions include Belek Beach (3.9 miles), Mustafa Kemal Atatürk Monument (0.2 miles), and Bogazkent Beach (0.6 miles).
What are some of the property amenities at Crystal Family Resort & Spa?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Crystal Family Resort & Spa?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Crystal Family Resort & Spa?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Crystal Family Resort & Spa?
Yes, free parking is available to guests.
What are some restaurants close to Crystal Family Resort & Spa?
Conveniently located restaurants include Z'asya, Mykorini, and La Rosetta Restaurant.
Are there opportunities to exercise at Crystal Family Resort & Spa?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Does Crystal Family Resort & Spa have airport transportation?
Yes, Crystal Family Resort & Spa offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Crystal Family Resort & Spa?
Yes, dry cleaning and laundry service are offered to guests.
Does Crystal Family Resort & Spa offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Crystal Family Resort & Spa?
The staff speaks multiple languages, including German, Russian, and Turkish.