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Crystal Family Resort & Spa

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Crystal Family Resort & Spa
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341 Reviews from our TripAdvisor Community

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Showing 145: English reviews
2 reviews
5 of 5 stars Reviewed 6 days ago NEW via mobile

It was amazing staying at crystal family Clean, friendly staff, lots of animation various kind of food my kids liked it very much looking forward to stay with you next summer Regards to all crystal family staff

Helpful?
Thank Rubaghattas
CrystalHotelsTR, Halkla İlişkiler Müdürü at Crystal Family Resort & Spa, responded to this review

Dear Rubaghattas, We are very pleased to hear that you and your family enjoyed your holiday in our hotel, thank you for sharing your kind words with us. We do our best to make everyone's stay as special as possible and are thrilled with your kind words about the excellent service you received from all departments. On behalf of Crystal... More 

Plymouth, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

myself and my family stayed at this hotel from july 3rd until july 17th and WOW what a stay we had.Our hotel....AMAZING.......our room....AMAZING.....the staff....AMAZING.....the food AMAZING.......the entertainment......AMAAAAAAAAAAAAZING.We can not find one fault with this hotel and if anyone can.....they must be miserable professional MOANERS. We would firstly like to thank the management for their perfect hospitality well done crystal family.From... More 

Helpful?
1 Thank Paul G
CrystalHotelsTR, Halkla İlişkiler Müdürü at Crystal Family Resort & Spa, responded to this review

Dear Paul, We are very pleased to hear that you and your family enjoyed your holiday in our hotel, thank you for sharing your kind words with us. We do our best to make everyone's stay as special as possible and are thrilled with your kind words about the excellent service you received from all departments. On behalf of Crystal... More 

Plymouth, United Kingdom
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This holiday was the best we had ever been on food was changed everyday many different dishes for different people the hotel was spotless not one fly in sight. The best part about this holiday was the animation team they were very friendly and hard working always spoke to us whenever we past . We mainly spoke to Mariia mariami... More 

Helpful?
3 Thank nikitawhiteley2000
CrystalHotelsTR, Halkla İlişkiler Müdürü at Crystal Family Resort & Spa, responded to this review

Dear Guest, We are very pleased to hear that you and your family enjoyed your holiday in our hotel, thank you for sharing your kind words with us. We do our best to make everyone's stay as special as possible and are thrilled with your kind words about the excellent service you received from all departments. On behalf of Crystal... More 

2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

just back from 2 weeks at this hotel it was spotless food good animationteam great Artor was fantastic great at his job would recommend it to anyone our room no4404 my daughter and her family loved it too betty&andy

Helpful?
1 Thank betty g
CrystalHotelsTR, Halkla İlişkiler Müdürü at Crystal Family Resort & Spa, responded to this review

Dear Betty, We are very pleased to hear that you and your family enjoyed your holiday in our hotel, thank you for sharing your kind words with us. We do our best to make everyone's stay as special as possible and are thrilled with your kind words about the excellent service you received from all departments. On behalf of Crystal... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Just returned from a 2 weeks stay at this hotel. We had a fantastic time, plenty of activities during the day and entertainment in the evening was really good. The entertainment staff work extremely hard and long hours, but they always have a smile on their face. A big shout out to Artur who is excellent at his job and... More 

Helpful?
1 Thank grangem
CrystalHotelsTR, Halkla İlişkiler Müdürü at Crystal Family Resort & Spa, responded to this review

Dear Grangem, We are very pleased to hear that you and your family enjoyed your holiday in our hotel, thank you for sharing your kind words with us. We do our best to make everyone's stay as special as possible and are thrilled with your kind words about the excellent service you received from all departments. On behalf of Crystal... More 

1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Crystal Family Resort & Spa is the best hotel I ever seen in my life so far . It has gun games in the evening and at night , the best beach in the entire galaxy and the best employs . This hotel has the real " All Inclusiv " . You eat and drink how muck you want .... More 

Helpful?
3 Thank Raoul R
CrystalHotelsTR, Halkla İlişkiler Müdürü at Crystal Family Resort & Spa, responded to this review

Dear Raoul, We are very pleased to hear that you and your family enjoyed your holiday in our hotel, thank you for sharing your kind words with us. We do our best to make everyone's stay as special as possible and are thrilled with your kind words about the excellent service you received from all departments. On behalf of Crystal... More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago via mobile

I was in this hotel with my mother for 4 days and it was a very bad experience starting my arriving they give us a room with one bed and even the door was not working , we wait in the corridor for 1 hour and so hot and very tired and they didn't fix it, we move to an... More 

Helpful?
Thank rita a
CrystalHotelsTR, Halkla İlişkiler Müdürü at Crystal Family Resort & Spa, responded to this review

Dear Rita, First of all, we'd like to express our gratitude for your review! We would like you to know that we take every feedback very seriously. As Crystal Group, we truly regret for not being able to provide an excellent service during your stay at our hotel. All comments of our guests, no matter positive or constructive, are very... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

We have just returned from honeymoon from staying here. It was a perfect way to start married life. The staff were great with us. The animation team were fantastic and very friendly. We met some great people and we will definitely be returning. Big shout to Rico and Artur from the animation team. See you all soon Darren & Claire,... More 

Helpful?
2 Thank Celtictothecore
CrystalHotelsTR, Halkla İlişkiler Müdürü at Crystal Family Resort & Spa, responded to this review

Dear Darren & Claire - Lennon & Koby, We would like to express our sincere thanks and appreciation for your wonderful review! We are so honored to know you experienced great vocation and were not disappointed with your choice.  Thank you for your feedback again, as well as for recommending us. We'd be extremely happy to host you in the... More 

1 review
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

We are British family of 4 that have visited the Crystal Family hotel in Belek (Antalya) for the last 2 weeks of June and we must say it is the best hotel we have ever stayed in Turkey. We have been 3 times to various hotels but this one has definitely had the best food, entertainment and overall experience. The... More 

Helpful?
8 Thank Danny V
CrystalHotelsTR, Halkla İlişkiler Müdürü at Crystal Family Resort & Spa, responded to this review

Dear Danny, We would like to express our sincere thanks and appreciation for your wonderful review! We are so honored to know you experienced great vocation and were not disappointed with your choice. Thank you for your feedback again, as well as for recommending us. We'd be extremely happy to host you in the near future and remain you with... More 

Almaty, Almaty City, Kazakhstan
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

It is not big hotel with nicely kept territory and sand and peeble beach. People there were very nice with one exception. Receptionist Deniz should not work as receptionist or he should change his attitude to the hotel's guests. When we came to the hotel it was 3/4 empty. It was about 10 AM. Deniz told us to wait till... More 

Helpful?
1 Thank Saida N
CrystalHotelsTR, Halkla İlişkiler Müdürü at Crystal Family Resort & Spa, responded to this review

Dear Saida, Thank you for reviewing our hotel. We would like you to know that we take every feedback very seriously. As Crystal Group, we truly regret for not being able to provide an excellent service during your stay at our hotel. We ensure you that your complaints in relation to our staff will be raised in our departmental meeting and discussed in... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Babysitting
  • Free Parking
  • Business Center with Internet Access
Official Description (provided by the hotel)
Named after the crystal clear waters of the Mediterranean, our hotel is constructed directly on the beach of Belek-Bogazkent and is located only at 40 km from the Antalya International Airport, and at 50 km from the city center of Antalya. With its different architecture and the extraordinary beauty of the environment, our hotel is indeed a paradise for families with children - offering a private fine pebble and sandy beach of 150 m length and 100 m width as well as a variety of pools and aquapark covering 1300 m². An area of 23.000 M², whereby 8.000 M² consists of hotel buildings and 15.000 M² consists of gardens, the guests will find four buildings of five floors each, with a total capacity of 372 rooms.In order to grant our guests a pleasant stay, our "Ultimate All Inclusive" concept starts with a warm welcome to our guests upon arrival by offering them Turkish traditional sweet called "cezerye" and a glass of Turkish sweet fruit drink called "sherbet". We continue with showing our traditional Turkish hospitality, including a wide range of food and drinks for 24 hours and hereby we aim to guarantee 100% happiness and satisfaction.There is fully equipped SPA health and beauty center (skin and body treatment), a special SPA garden with Bali type massage units, as well as outside SPA swimming pool (non-heated) of 60 m², special jet showers and relaxation beds with Jacuzzi in the SPA pool, special Jacuzzi, open massage sections in the SPA garden.253 Rooms have sea view and all rooms have a balcony. They are comfortably decorated and designed for a superb holiday stay. Room amenities: carpet floor, electronic card locking system, central air conditioning and heating, satellite TV and music channel, mini bar, safe box (suitable to put the notebooks), direct dial telephone, Wireless- Internet, sprinkler system and fire detector. Bath amenities: telephone, hairdryer and shower, 220 volt electricity supply. Non smoking and handicapped rooms are available. ... more   less 

Additional Information about Crystal Family Resort & Spa

Address: Bogazkent Beldesi, Bogazkent, Belek, Turkey
Location: Turkey > Turkish Mediterranean Coast > Antalya Province > Belek > Bogazkent
Price Range: $113 - $257 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Crystal Family Resort & Spa 5*
Number of rooms: 372
Reservation Options:
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Also Known As:
Crystal Family Hotel Belek
Crystal Family Resort And Spa
Hotel Style:
#3 Top resorts Hotel in Bogazkent
#3 Family Hotel in Bogazkent
#5 On the Beach Hotel in Bogazkent
#5 Spa Hotel in Bogazkent
#6 Luxury Hotel in Bogazkent
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