This hotel is truly a 5 star hotel. There are other hotels that pose as 5 star, but are insufficient in some categories such as service, cleanliness, etc., but this hotel deserves 5 stars on all fronts! We were there for 5 days, 4 nights. There was a slight hiccup with our booking as we booked a different room on one of the nights because it wasn't available, but the hotel manager called us and made sure that didn't have to move rooms multiple times. The other great thing was that as soon as we arrived, the room was ready and we didn't have to wait as we did at our previous 5 star hotel on a different island. First off, the front desk service is exceptional. Marylena and Dorothy are so welcoming and sincere from the get-go. Marylena and Dorothy greet you with a smile and help you with all your requests and they always make sure you're well taken care of. Dorothy helped me tremendously in finding out what places in Santorini that I need to see and helped us book a boat excursion. The hotel location is very convenient as it it near that main town of Fira. They also provide shuttle services even though it is a short walking distance which nice because there is a slight uphill walk to the town. The hotel building itself looks brand new and the view from the swimming pool is incredible! The rooms are clean and have patios so you can get a nice view of the ocean. On two of the nights, we had an exceptionally nice room with lots of space and also truly defined what makes this hotel a legitimate 5 star. During our stay, they offered breakfast which was one of the highlights of our trip. The food was marvelous and we truly appreciated the service at the dining hall, especially by Abdul. He really made us feel as if we were guests in his own home. He was actually one of our most favorite people that we met on this recent trip to Greece. Additionally, I also decided to do massage and got royal treatment from Ana Maria and Kiki. Overall, I cannot say enough about this hotel as it makes us want to return back to Greece. We really enjoyed our stay and have to say that Astro Hotel lived up to its top reputation on TripAdvisor. We are thankful to have found this hotel and recommend it highly to anyone who wants a luxury stay in Santorini! Thank you for the excellent dream vacation experience Astro Palace!…
You will not be disappointed booking this hotel! What an incredible experience at Astro Palace! Words. Will never be able to express my appreciation for the staff at this hotel. Everyone here made our wedding day and entire trip an unforgettable experience. The hotel is about a 5 minute walk to Fira town. It was wonderful being slightly outside of the town so it was quieter and we didn’t have people standing outside our room all day/night while we were relaxing. The amenities were exactly what we needed. The rooms were sleek and clean, showers were amazing, fresh towels and soaps daily. Cocktails at the pool were incredible, food was lovely, breakfast was better than we could’ve expected and very worthh having it included with the price. It saved us a lot of time and money throughout the days m. The hotel itself was amazing. What really shined though was the staff. From the moment we arrived we were given the best service we have ever experienced. We have been in the service industry for 20 years and have traveled many places and this hotel by far was the best hospitality service. We were treated like celebrities but also like family. We were so welcomed with genuine smiles and concern each day no matter the time. Concierge service was lovely, called and confirmed many excursions, transports, and recommendations were lovely. Hope was the first person to welcome us and started our experience off amazing. Many recommendations and made us feel at home immediately. She was so kind and knowledgeable while also being very professional and representing the hotel and brand exceptionally. Kostas! Another INCREDIBLE staff member. He smiled the whole time we were at the hotel, shared our excitement in our wedding day and biggest moments. His energy was infectious and we couldn’t help but have an amazing time when he was around. Did I mention that he RAN everywhere?!? He was soooooo fast bringing room service and lunches and made sure that he was the most efficient that he could possibly be. We never waited for anything. He is one of the hardest workers and kindest we have ever met. He also makes some incredible cocktails. We were so lucky to have met him. Marylena, Ana Maria, Dorthy, you were all so accommodating and shared so many surprises for us including the photos I will add below. You allowed us to use a room for a small time to allow my husband and I to get ready separately on our wedding day, and gave us so many upgrades and champagne surprises. Wow. I know that many other staff were involved as well and I am so sorry if I didn’t remember everyone by name. The housekeepers, those behind the scenes cooking the food, you were all so amazing as well and we would love for you to know that we appreciate you. The spa services by Stella and Maria were also incredible and my husbands first ever massage. He is hooked now and the hearts and candles that you surprised us with was an amazing part of our very first day. Thank you for your amazing services. Anyone who visits the hotel please be sure to add a spa service because it will be well worth it!!!!! For everyone that shared our first look at Astro Palace, thank you. I could go on for hours about how amazing this place is but no one wants to read all that. Thank you from the bottom of our hearts…
When we first arrived to the Astro Palace hotel we were greeted by many friendly faces and had such a warm welcome! Marylena was so friendly and helpful. She sat down with us and talked with us about what we would like to do during our stay. She took her time and helped provide recommendations that were tailored to our goals for our visit. She gave excellent restaurant recommendations too! The accommodations at the hotel were very nice and especially enjoyed beautiful and relaxing pool area. The hotel is in a good location, as it's not too far to walk to the main town of Fira. Everyday Marylena and the Astro Palace staff greeted us and made us feel at home. We didn't want to leave on our last day. We loved our stay at Astro Palace and greatly enjoyed our time in Santorini! It is absolutely stunning there and the people are incredible!…
Marylena, was amazing and made our stay so much better. ASTRO PALACE is in a great location u can walk to the center of Fira.....short walk to amazing views great place to eat and night life......Marylena made the perfect subset dinner reservation for us.....cheers (yiamas ) Marylena
We had an amazing experience!!! At the reception we were treated as VIP’s. Marylena is an amazing person, so friendly and professional. She always had a smile in her face and always checking on the guests if everything was good, if they need anything…. That’s makes a huge difference. She always advised us where to go, at the last minute she made a reservation for us on Oiá, at the best place to watch the Sunset. Place is really clean and beautiful. Located Close to center of Fira, so you don’t need a car to get around. Breakfast is amazing too. We will definitely go back there, not just for the Hotel, we also go back there for the amazing service from Marylena.
Our trip to Santorini was for a family wedding, We came to this hotel as a couple and with other family members , Great hotel in beautiful settings and away from the hustle and bustle of town, we couldn’t have asked for a better place to stay ., The staff were amazing very friendly, helpful and professional. Me and my partner booked the senior suite with outdoor Jacuzzi .., at arrival and after being welcomed with a glass of champagne they took us to our room and offered us a suite with a private swimming pool for no extra , what a wonderful welcoming..! I want to send a special thank to Miss (Hope) As she was extra helpful . We highly recommend it ..
Highly recommend this hotel. The location is perfect; ten minute walk into Thira centre. The hotel is immaculate, the jacuzzi in the room wonderful and the staff fantastic. Elpida and Olga could not do enough for us. An all round excellent stay.
What can I say, everything was just perfect, hotel staff was amazing and accommodating, everything we needed they got out of their way to accommodate. Room was excellent, with jacuzzi that we used every single night, outside there was a pool with jacuzzi too and a bar in case you got thirsty, breakfast choice was amazing and everything was very tasty. Our flight was changed and they let us check out a little later, after we left the room they kept our bags in storage so we can do a last visit into town until it was our time to leave, they even made arrangements for a transfer to the airport. All and all 20/10. Recommend and whenever I go back to Santorini the only hotel for me is the Astro Palace. To all the staff I want to thank you for an amazing experience, we couldn't ask more for our honeymoon :)…
The hotel was amazing great location near town. The staff was very accommodating and extremely friendly. Close to airport as well. Rooms was nice and clean, they have free Breakfast with a verity! I would definitely recommend this location or try the other sister properties.
Great location to downtown and the shopping area. The staff was very attentive to any request or issues we might have had. The room was very nice and comfortable. I had a massage with Anna and it was a fabulous experience and if you stay at the hotel and have the time for a massage please ask for Anna.
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing