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Mystique, a Luxury Collection Hotel, Santorini

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Oia Santorini Island, Oia 84702 Greece
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (831)
360
Panoramas (8)
Videos (2)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
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What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
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Updated 08/17/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Mystique, a Luxury Collection Hotel, Santorini
Updated 08/17/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#29 of 72 hotels in Oia
Location
Cleanliness
Service
Value
Travelers' Choice
Mystique is a stylish property consisting of 41 suites and villas built exactly on Oia's most famous cliffs with dazzling views of clear blue crystalline waters towards the Volcano and the Aegean Caldera. 18 Km from Santorini Airport and 20 km from Athinios Port. All accommodations are a wondrous exploration of driftwood, a free spirited, untamed material that harness the elegance of simplicity. Enticing patterns carved into the walls. All suites open onto sea-facing terraces with relaxing daybeds. Cobblestone pathways lead to the plunge pool surrounded by sun beds for the utmost relaxation. Guests may experience an outdoor infinity-edge pool, the "Aura" Bar, the "Charisma" Gourmet Restaurant, "ASEA" the new artisan Japanese restaurant and the "Secret" Wine Cave.
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Room & Suite (430)430
Full view
Property amenities
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Airport transportation
Spa
Baggage storage
Concierge
Wifi
Hot tub
Infinity pool
Outdoor pool
Private pool
Bar / lounge
Restaurant
Breakfast available
Breakfast in the room
Poolside bar
Full body massage
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Bathrobes
Air conditioning
Housekeeping
Private balcony
Room service
Minibar
Refrigerator
Flatscreen TV
Safe
Laptop safe
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Room types
Ocean view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Boutique
Luxury
Languages Spoken
English, Greek
Hotel links
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Location

Full view
81Good for walkers
Grade: 81 out of 100
16Restaurantswithin 0.3 miles
2Attractionswithin 0.3 miles
710Reviews31Q+A100Room tips
Traveler rating
  • 554
  • 100
  • 34
  • 9
  • 13
Time of year
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Popular mentions
Chris H wrote a review Jan 2021
Atlanta, Georgia9 contributions3 helpful votes
We were fortunate enough to spend a week there two summers ago. We had to book a year in advance for you to get a room there, The wait was worth every minute! If you from our hotel room was breathe taking.
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Date of stay: July 2020
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alexandros667 wrote a review Nov 2020
Luneburg, Germany290 contributions63 helpful votes
Best hotel in Santorini We spent 5 nights in a Secrecy villa and it was incredible! Everything is perfect, the views, the design, the food, the staff and the infinity pool is just truly breathtaking. A big thank you for this dreamy stay and we’ll definitely come back!
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Date of stay: October 2020Trip type: Traveled with family
1 Helpful vote
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JSRoland wrote a review Nov 2020
7 contributions5 helpful votes
We stayed at the Mystique in 2008 shortly after it opened and had a wonderful experience. For our 30th wedding anniversary we decided to go to Greece again and wanted to re-visit the Mystique hotel as part of the trip. We made a reservation on Marriott.com which required payment in full of 5700 euros. This was a fully cancellable reservation at a much higher rate than a pre-paid non-cancellable reservation. As my husband is a Titanium Elite Bonvoy member we weren't worried about having a problem with the reservation. When covid hit our flight was of course cancelled and we then cancelled all of our hotel reservations. Of the 8 hotels we booked in Greece, the Mystique was the ONLY one which refused to refund our cancellable reservation and instead issued a voucher where we have to wait 18 months for a refund. This is so outrageous that we booked a fully cancellable reservation and neither Marriott customer service--which was rude, unhelpful and couldn't have cared less--nor the hotel would refund our 5700 euros. They are essentially using our money interest free for 18 months. I wouldn't go stay at that hotel if they offered it to me free. So rude and uncaring. I suggest you do not book there. So many other wonderful hotels to stay at.
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Date of stay: September 2020
2 Helpful votes
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Response from , General Manager at Mystique, a Luxury Collection Hotel, Santorini
Responded Nov 30, 2020
Dear sandiego10450, We are very sorry for your dissapointment and for the event that we couldnt provide immediate refund. In order our company to handle the effects of the pandemic we had to follow the voucher policy as some other EU countries that adopted similar laws. http://www.mintour.gov.gr/en/covid-19. As a gesture of goodwill we also increased your voucher value by 10% in case you wish to redeem it and offered flexible expiration date. As you already have been informed we will refund the deposited amount after its expiration. We fully understand the concerns and disappointment, but under these extreme circumstances this was the only option we had. Best regards, Evangelos Dimos Hotel Manager
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Jay D wrote a review Nov 2020
Monte-Carlo, Monaco27 contributions7 helpful votes
+1
Highly recommend this hotel for its location and amazing service! The view from lur room was just stunning, almost surreal as you look across the landscape. The staff couldn't do enough for us, very attentive and going the extra mile with extra towels, free pick up and drop off to and from the airport. Lovely team and an absolutely gorgeous hotel. We look forward to returning.
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Date of stay: October 2020Trip type: Traveled with family
1 Helpful vote
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Response from , General Manager at Mystique, a Luxury Collection Hotel, Santorini
Responded Nov 25, 2020
Dear Jay D, We would like to sincerely thank you for taking the time to write about your experience at Mystique, a Luxury Collection Hotel. It is our great pleasure to read that you enjoyed your accommodation and the spectacular views from our property. Nevertheless, the most valuable response for us is a such positive feedback and your kind comments regarding our staff and customer service experience. Once again, thank you for your comments and I look forward to having the opportunity to personally welcome you back to Mystique soon! Warm Regards, Evangelos Dimos Hotel Manager
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SW15_22 wrote a review Oct 2020
New York City, New York37 contributions14 helpful votes
Despite a slow start (new staff? Covid?), with a long check in process and lots of caveats/exclusions to the hotel services, overall we had a fantastic time at Mystique. The views are spectacular, and the rooms spacious. Excellent massages at the spa (tailored to individual needs/preferences), friendly staff, bountiful breakfasts and Korres products in the rooms add to the luxury. Things to note, which might be deal-breakers for some: the hotel is advertised as over-12s only, but there were five groups with young children (aged around 2-5 years) when we were there; there are 16 loungers by the pool (rooms have their own) and the hotel doesn’t stop people reserving them all day, so you have to get up early if you want a spot; Nespresso machine but no tea making facilities in the room (tea at the bar costs €6). Bring footwear with good grip for walking around the hotel and Oia, it can get slippery.
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Date of stay: October 2020Trip type: Traveled as a couple
1 Helpful vote
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Response from , General Manager at Mystique, a Luxury Collection Hotel, Santorini
Responded Nov 25, 2020
Dear sw15_22, Thank you for staying with us and for leaving your review. Our spa asscociates and the rest of the team are delighted to hear that they were helpful and that you had such a wonderful stay. Also kindly note that due to the health and safety measures we had to apply the previous season some services may differ compared to how we normally operate. Rest be assured that infrastructure upgrades are in store for 2021 and the 13+ age restriction will be applied Thank you once again for your wonderful words and I really look forward to welcoming you back at Mystique soon. Warm regards, Evangelos Dimos Hotel Manager
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PRICE RANGE
$332 - $1,418 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
mystique hotel oia, mystique oia
LOCATION
GreeceSouth AegeanCycladesSantoriniOia
NUMBER OF ROOMS
41
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Frequently Asked Questions about Mystique, a Luxury Collection Hotel, Santorini
Which popular attractions are close to Mystique, a Luxury Collection Hotel, Santorini?
Nearby attractions include Agios Georgios Church (0.1 miles) and Armeni Bay (0.2 miles).
What are some of the property amenities at Mystique, a Luxury Collection Hotel, Santorini?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Mystique, a Luxury Collection Hotel, Santorini?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Mystique, a Luxury Collection Hotel, Santorini?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
What are some restaurants close to Mystique, a Luxury Collection Hotel, Santorini?
Conveniently located restaurants include Armeni Restaurant, Melitini, and Lycabettus Restaurant.
Are there opportunities to exercise at Mystique, a Luxury Collection Hotel, Santorini?
Yes, guests have access to a pool and a fitness center during their stay.
Does Mystique, a Luxury Collection Hotel, Santorini have an airport shuttle?
Yes, Mystique, a Luxury Collection Hotel, Santorini offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Mystique, a Luxury Collection Hotel, Santorini?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Mystique, a Luxury Collection Hotel, Santorini?
The staff speaks multiple languages, including English and Greek.
Are there any historical sites close to Mystique, a Luxury Collection Hotel, Santorini?
Many travelers enjoy visiting The Castle of St Nicholas (0.7 miles).
Does Mystique, a Luxury Collection Hotel, Santorini have any great views?
Yes, guests often enjoy the harbor view available here.