The hotels location was great as it is on the water, and its lay out is quite nice too. The pool definitely looks bigger on the pictures than in reality. The rooms are nothing fancy, quite simple and a bit rundown, but clean and comfy with functioning AC's. Most of the staff was friendly, however the food was really not great (and we are NOT picky eaters ) Food: Breakfeast was ok and consisted of toast and jams with a boiled egg. The Proposed menus of the day are very average and your only choice (besides a sandwich). It also seemed like every thing was over fried/over cooked and there was a lack of freshness in their ingredients . The food was not very kid friendly either, so if you have toddlers come prepared.
Like more hotels in this area, the rooms are all solitary 'huts'. These have even airco, which is an unexpected treat. Aso warm water is provided for. The property is well laid out along the borders of the delta with a spectacular view at sundown. Large open air sitting area, reasonable pool and even a type of beach. The food is delicious, but you have to eat what the cook has in his mind; for us no problem. Watch the monkeys at your breakfast table. WiFi is working in the main lobby, not in the cabins. Only negative remark is the reception, which is more like an African office.
As a seasoned traveler throughout Africa, I had never been yelled at by staff and then interrogated by management until I checked in to Keur Saloum. There is a structural problem of service and hospitality at this hotel, as evident in other reviews. Our stay lasted all of 3 hours and thankfully the warm reception staff at Les Palétuviers welcomed us with open arms. I am happy to chat with the owner further about this experience as I love this area and Senegal and want it to be a welcoming place for visitors. At the moment the hotel is doing a shameful job of Teranga (hospitality).
I stayed at this hotel for 2 nights in the beginning of this year, during my recent visit to West Africa with my wife and a couple of friends. The hotel is nice (not luxury), with small but comfortable bungalows, a small pool and a nice view over the river Saloum. The hotel stands literally, in the middle of nowhere and so, unless you want to: 1) just relax away from everything; 2) see birds all around or 3) catch some fish, this is not the place to go. Me and my friends went to see birds and so, we were not disappointed! I must also point out the mascot turtles, as it is nice just to relax for a while looking at the turtle pit they have there, with big and small turtles. But I guess the biggest highlight of the hotel is the environment, with lush vegetation and the river nearby. It is ideal for some great photos.…
Overall this is a very nice hotel. The cottages are lovely, the ground are great. In particular, i thought the visuals of the delta from this hotels many common areas were simply beautiful. The ever present owners were very accommodating. Having said that, the bar staff here needed a lot of work. It can be confusing to find your cottage and Wifi was the worst here of anywhere we stayed in Senegal. Overall - I would have liked to stay here a second night to check out the restaurant and enjoy the many excursions they offer. Pros: Very beautiful Great location Cons Poor wifi Communication issues