Melia Tortuga Beach Resort & Spa
Urbanizacao da Cabocan ZDTI de Ponta Preta, Santa Maria, Ilha do Sal 4111 Cape Verde
Full view
View all photos (3,779)3,779
360
Panoramas (71) 
Videos (1)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Regularly sanitized high-traffic areas
- Staff required to regularly wash hands
Read more
Updated 06/23/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Melia Tortuga Beach Resort & Spa
Updated 06/23/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#11 of 28 hotels in Santa Maria
Location
4.0
Cleanliness
4.4
Service
4.2
Value
4.0
The 5 star Melia Tortuga All-Inclusive Resort is located in the southeast of the island Sal, only a few minutes from the colourful town Santa María and Amilcar Cabral international airport. During your stay you will find relaxation and fun right on the fabulous Algodoeiro beach, with its white sand and turquoise waters. The resort offers spectacular suites and villas with up to 4 bedrooms, private garden and swimming-pool. Set in gardens there are 2 magnificent adult pools and 2 pools for children. Experience Yhi Wellness with sauna, Turkish bath, whirlpool, thermal circuit, fitness facilities, massage and beauty treatments. Dining options include a variety of 4 restaurants and bars, offering a selection of international and local cuisine. The Melia Tortuga All-Inclusive is also the perfect destination for windsurfing, kitesurfing or scuba diving. Events for up to 200 people can be organised in 2 meeting rooms with natural daylight.
Read more
Property amenities
Free parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Diving
Children Activities (Kid / Family Friendly)
Parking
Public wifi
Pool / beach towels
Outdoor pool
Private pool
Yoga classes
Fitness / spa locker rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Complimentary welcome drink
Swimup bar
Poolside bar
Snorkeling
Entertainment staff
Evening entertainment
Kids club
Kids pool
Kids' outdoor play equipment
Highchairs available
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Manicure
Massage
Baggage storage
Concierge
Currency exchange
Shops
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
ATM on site
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Show more
Room features
Air conditioning
Additional bathroom
Housekeeping
Private balcony
Safe
Kitchenette
Microwave
Flatscreen TV
Refrigerator
Show more
Room types
Ocean view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Family Resort
Modern
Location
Full view
Contact
Urbanizacao da Cabocan ZDTI de Ponta Preta, Santa Maria, Ilha do Sal 4111 Cape Verde
Getting there
Rental CarsSee all Santa Maria rental cars
4028Reviews773Q+A100Room tips
Reviews
Traveler rating
- 1,749
- 1,356
- 588
- 222
- 113
Time of year
Traveler type
Language
More
Selected filters
- Filter
- English
Popular mentions
Sort by:
Most Recent
I actually visited over New Years 2019-2020-‘ and I had the best time. I definitely compare things to this holiday. The staff was just amazing, as helpful as can be! And there was one specific bartender called Nerlene that deserves a pay raise due to ALWAYS being friendly - no matter how annoying the customer was! She never let that smile slip of. Food was a amazing and as a vegan I always found food and never went hungry. They had several different plant based milks . I would recommend this place to everyone looking for an amazing holiday!
Read more
Date of stay: December 2021Trip type: Traveled as a couple
Helpful
It is huge! The barman said that the maximum is 3000 guests, as the hotel is twinned with Sal, the hotel adjoining it which you have access to. This means that the sun beds by the pool go quickly, with towels marking guests places. The sad reality is that they never sit in them and the hotel does nothing to stop this. The food is foul, never changes and is nearly all frozen. It is not an excuse that everything is flown in, as the Rui hotels food was far superior. It is clear that nothing is checked before it leaves the kitchen as well. Evidenced by the taste. It also sounds like a school cafeteria, a complete sensory head wreck with its echo and noise as you attempt to consume the dreadful matter. Mined, the local flies seemed to like it. Actually they must have loved the food, as there was loads of them! The spirits are non-drinkable by them selfs, really quite disgusting, though if you make them into cocktails they are ok. The beer is quite good. But I would strongly recommend that you bring your own pint cup, as all drinks are provided in tiny plastic beakers that appear to hold less than half a pint. The beach is good, and there are often plentiful amounts of sun lounges on it, the sea is also beautiful. And despite some reviews, the beach is relatively clean. The gym is small, though adequate with some free weights and a few machines. Many of the staff appear to have forgotten English during the pandemic, and will say yes to things when ask a question, regardless whether or not it is the right answer. Or you ask a question and they will just look at you and point to colleague, if you are lucky. Or just walk off while you’re speaking to them. I was quite surprised by one member of staff on reception, who even sucked his teeth when I was asking him questions. When this was highlighted to the manager they just said he was an established member of staff who had been with them since the hotel opened. Clearly they need to change some of there staff then. Lee the Tui rep was pointless, happy to sell excursions, though useless at providing solutions. Mined it would be hard to fix this place as it seems too big to work. We stayed in a villa, which was great, and if you get one take washing machine tablets. They are supposed to disconnect the washing machines (we where told at the desk), though due to the incompetence of the management this has not been done, and the machines are fully working. Also the kids club was excellent, with really attentive staff that take the children out on trips around the hotel to keep them occupied. To be honest, this and the good villa where the only positive points to the hotel. But not enough to justify the cost considering the negatives. So all in all, if you like a hotel where most of the guests were football T-shirts, the food is rubbish, and the place is too packed to function, or just too incompetently managed, this place is for you.…
Read more
Date of stay: April 2022Trip type: Traveled with family
1 Helpful vote
Helpful
We had a lovely trip to Melia Tortuga for our winter holiday. We returned to the hotel as we had an amazing experience here in 2015 however standards have slipped in terms of service and food quality. The bar staff couldn't be more happy/friendly but the restaurant staff are very dissmisive and act like they don't want to be there. The majority of the menu was not available when dining at the hotel and this applied for the whole ten days we were there. The grounds and rooms are spotless however the maid kept opening our window and let the mosquitos in, we woke up after the 2nd night and we were covered in bites. Unfortunately we will not be returning, the quality of food and service do not reflect the price.
Read more
Date of stay: December 2019Trip type: Traveled as a couple
5 Helpful votes
Helpful
Response from M Tortuga, Other at Melia Tortuga Beach Resort & Spa
Responded Aug 13, 2020
Dear Phillip M, Thank you for having chosen Tortuga Beach Resort & Spa for your holidays and for having set aside some of your precious time to review our hotel. We regret to perceive from your rating that we were not able to fully meet your expectations, this is not the kind of impression that we would like you to retain from your stay with us, quite the contrary we strive to provide our guests with a memorable stay each time. There is always a Guest Experience manager available at the hotel to listen to our guests and offer any assistance should they require it, and of course our Management Team are always available at the Hotel for our guests, therefor we always recommend our guests to not hesitate to contact us during their stay for any assistance that they may need. We hope that you will give us the opportunity to offer you our services once more by returning for another stay in the not so distant future and allow us the chance to change your perception about us. Kindest Regards, The Melia Tortuga Management Team.
Read more
we rent a small villa with three rooms, three bathroom and a pool. it was so nice in the melia we had 4 different restaurant to choose, each in a diffent style with differnt menus the whole location is close to a wide beach. the pools are clean and the Yoga was fantastic. finally we can recommend sal as a very special place there is really nothing to grumble
Read more
Date of stay: September 2019
Rooms
Location
Service
4 Helpful votes
Helpful
Response from Audilia Ferreira, Other at Melia Tortuga Beach Resort & Spa
Responded Aug 13, 2020
Dear Mrs. / Mr. HaJA2013, Thank you for taking the time to share your wonderful rating regarding your holiday with us. Sharing memorable moments with our valuable guests and taking part in your lasting, unforgettable travel experiences is what we, at Melia Tortuga Beach Resort & Spa, constantly strive towards, and knowing we have just accomplished that during your stay with us makes our job worthwhile. Once again, thank you for your wonderful review. All of us look forward to welcoming back soon for another memorable vacation. Warmest regards, Melia Tortuga Management Team
Read more
My best buddy and I spent a week at Melia Tortuga Beach Resort & Spa 11-18 March - we had the best holiday ever - we went without our families, but it's perfectly fine for families too! The resort is spotless and the staff are wonderful - special shout-outs to: Alicia and Wilson (Beach Bar), Daniel and William (Restaurant), Roy Nice Guy - the man to go to if you want a trip! Everyone was so lovely. Paco sells items on the beach - he's a lovely chap - please talk to him and buy what you can from him :o) Our favourite restaurant was The Grille - it's on the beach and has a fab bar too. Great for sundowners. The Italian was amazing too. The main buffet was great - we ate breakfast there, but the food looked good for dinner too. The all inclusive is great - the local alcohol is perfectly fine - we drank mainly Prosecco and Pina Coladas! The beach is amazing - plenty of loungers and parasols. Sea is often red flagged, but exhilarating to watch the big waves! Breezy all the time, so you don't get too hot! Bikini Beach Club is not far away - it's noisy, but fab! We danced until our feet hurt (we are nearly 50 years old!!). Santa Maria is a really short taxi away - it's clean and safe. Good bars too! Definitely worth a visit. The whole holiday had a caribbean vibe without the price tag. Thanks everyone - we hope you're all ok during this very difficult time. We realise it must be so hard for you all and hope that all resumes to normal as soon as possible and your guests can return.…
Read more
Date of stay: March 2020
6 Helpful votes
Helpful
Response from M Tortuga, Other at Melia Tortuga Beach Resort & Spa
Responded Aug 13, 2020
Dear MrsBully4, Firstly, we would like to express our appreciation for you having selected Melia Tortuga Beach Resort & Spa for your holidays and for having taken the time to share your holiday experience with us and with fellow travelers on TripAdvisor. Your thoughtful words are much appreciated, and we are thrilled to hear that you have had a wholesome holiday. It is our pleasure to make every detail of your visit as comfortable and memorable as possible, and we are also glad that our staff were always exceptional and were able to attend to your needs, we thank you for the special mention to Wilson, Alicia, Willian and Daniel. We can’t tank you enough for your kind comments on the different aspects of our services. please rest assured that your warm words of praise will be forwarded to the entire Melia Tortuga team to motivate ourselves in our daily efforts to create unique moments for our valued guests. It has been truly a pleasure to have you as our guests and we are delighted to hear that you are planning to return in the near future as we look forward eagerly to having you as our guests again. Best regards, Melia Tortuga Management Team
Read more
we were there in march for 10 days but had to return home 3 days early cos of virus. the hotel is 4* with good food and excellent 2 bed 2 bath as standard. this is because they were initially built as timeshare with kitchen and suite. the grill restaurant was great because they cooked the best steak ever! there were 2 other a la cartes as well. MAYSA the waitress was very hard working and deserves a mention. The only thing wrong was that there wasnt enough seating inside and out even though there was plenty of space. the beach was fabulous with wind breakers cos its always windy here. santa maria is worth a visit, 3 euros in a taxi.the TUI rep CLARE was fantastic, very helpful and pleasant.
Read more
Date of stay: March 2020
Rooms
Cleanliness
Service
Room Tip: they are all good
See more room tips
2 Helpful votes
Helpful
Response from M Tortuga, Other at Melia Tortuga Beach Resort & Spa
Responded Aug 13, 2020
Dear SPAVINELLI, First of all allow us to thank you for having chosen Melia Tortuga Beach Resort & spa for your holidays and for setting some time aside to share your holiday experience on Tripadvisor. We are delighted to read you had an fantastic stay with us, despite you had to return home 3 days early, our goal is to ensure all of our guests have a very enjoyable stay and it gives us a great deal of satisfaction to read this was your case. We are glad you liked the restaurant, the food and the hotel in general. We appreciate your kind acknowledgment of our team that works very hard to make sure all of our guests are having a great time at our hotel, your comments will motivate us all to keep doing better. Once again we would like to extend our gratitude for your trust and we genuinely hope you will visit us again very soon for another great experience. Kindest regards, Melia Tortuga Management Team
Read more
Seven all inclusive enjoyable days. Accommodation excellent, two bedrooms, two shower rooms one with bath. large lounge area and a kitchen area, we used the fridge! The resort wasn't crowded at all, plenty of pool area and loungers for everyone. Food plentiful, varied and tasty with four on site restaurants to pick from. Spice (main restaurant) never let us down. The Japanese restaurant with Peruvian influences was my overall favourite. Italian and beach Grill were other options. Island is fairly quiet, barren for the most part but the small town of Santa Maria is worth a visit. Good beach walks with lots of photo opportunities. If you want good wine buy it in local stores, the resort house wine is to be avoided although the ladies liked the prosecco equivalent, in fact it was definitely the most popular drink. Spirits were hit and miss with gin and vodka being acceptable. Tours available for those wishing to see more of the Island. We did the half day 4x4 tour which was interesting and worth the money if a bit uncomfortable at times when we went "proper" cross country. Oh! watch out for sand flies when sun goes down if you happen to be down at beach bar. Would we go back? Yes…
Read more
Date of stay: March 2020
Rooms
Location
Service
Room Tip: From what I could gather all accommodation was good.
See more room tips
2 Helpful votes
Helpful
Response from M Tortuga, Other at Melia Tortuga Beach Resort & Spa
Responded Aug 13, 2020
Dear Will B, Firstly, we would like to express our appreciation for you having selected Melia Tortuga Beach Resort & Spa for your holidays and for having taken the time to share your holiday experience with us and with fellow travelers on TripAdvisor. We would like to thank you for rating the Hotel and for the amazing score on all the services this information will surely be shared with all our team members and we are sure that it will serve as a motivation to keep up with their effort. your acknowledgement of our team is very appreciated. It has been truly a pleasure to have you as our guests, and we shall look forward to welcome you back more often to our resort in the future. Kind regards, Melia Tortuga Management Team
Read more
Recently spent 7 nights here and we had a fantastic holiday. Location, perfect and very easy to get around the island. The staff and locals were all lovely and very helpful, Wilson & Alicia on the bar and 'Nice Boy Roy' selling local excursions to name a few! We done a full island tour with Linden Tours sold by nice boy Roy, was a great day out and also 1/4 of the price Tui were selling the same tour for! Definitely go with the locals for your excursions! Spoiled for choice for food with the 4 different restaurants on offer, accompanied by a good drinks selection. Treated ourselves to a couple treatments in the spa too which was very good. Best tip would be to bring/buy mosquito repellent, we got bitten to death on first night. They don't like it when it's cold so put the air con on too, but this makes it quite a cold sleep when you've been in the sun all day! Overall we had a great holiday and would love to come back one day!…
Read more
Date of stay: March 2020
Rooms
Service
Sleep Quality
2 Helpful votes
Helpful
Response from M Tortuga, Other at Melia Tortuga Beach Resort & Spa
Responded Aug 13, 2020
Dear Oli17691, Thank you for your trust and preference in having chosen to visit Melia Tortuga Beach Resort & Spa for your stay and for having spare a few valuable moments this time to share your opinion with us and with fellow travelers online. It has been truly a pleasure having you as our guests and we are very happy to perceive that the restaurant, the rooms and the facilities have contributed to a fantastic holiday. We do our best to meet the holiday expectations of our guests and when this is so it is very motivating to notice this. Our hotel tries its best to offer a wide range of services to meet the holiday requirements of all of our guests. As part of our commitment in ensuring the satisfaction of our guests we also continuously enhance our services to guarantee a high quality service each time. We thank you for your contribution and for recommend the Hotel, we are delighted to hear that you will return for another visit as we are already looking forward to welcoming you to our resort! Kind regards, Melia Tortuga Management Team
Read more
Breakfast, lunch and dinner sat by the golden sands (by choice rather than necessity!). Book your dining experiences - don’t be frightened to book more than once! Daily activity programme found on lecturn near late bar - Evening Entertainment minimal with area very limited seating.
Read more
Review collected in partnership with Meliá Hotels International
Date of stay: March 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
2 Helpful votes
Helpful
Response from M Tortuga, Other at Melia Tortuga Beach Resort & Spa
Responded Aug 13, 2020
Dear juliam0rris0n13, Thank you for having chosen Melia Tortuga Beach Resort & Spa for your holidays and for having set aside some of your time to share your review with us and with fellow travelers online. It has been truly a pleasure having you as our guests and we are sincerely pleased to perceive that you have fully enjoyed your stay with us. We are commited in ensuring the wellbeing and satisfaction of our guests and when this is so it is very satisfying and motivating to keep up with our efforts. With this in mind, we hope that you will give us the pleasure of having you as our guests again in the near future. Kind regards, Melia Tortuga Management Team
Read more
We stayed in this beautiful resort for one week (too short). We stayed in a two-bedroom apartment, which was very spacious and also had a terrace. We had an option to opt-out housekeeping service for extra credit which we later on used towards SPA treatment. The hotel has many restaurants to dine in. Food is delicious and limitless ;) The same with drinks. Cocktails, wines, beers, lots to choose from, any time. We very much enjoyed the beach restaurant/bar which offers a beautiful ocean view. The staff is very nice and helpful. Beach is clean, with white sand and turquoise waters. If you planning a trip to see the island, highly recommend booking with locals as they offer significantly cheaper prices then holiday providers. You can find them on the beach in front of the resort. We booked with Roy - The nice guy. Had a great experience of the island tour and horse riding. Santa Maria is the town nearby. You can take a taxi for £3.00. It has a beautiful beach and town center. If you like walking, I would highly recommend taking a walk on the beach which will take you approximately 2h but is worthed. Great holiday, would definitely come back.…
Read more
Date of stay: March 2020
Value
Cleanliness
Service
3 Helpful votes
Helpful
Response from M Tortuga, Other at Melia Tortuga Beach Resort & Spa
Responded Aug 13, 2020
Dear nikavero222, Thank you for having chosen Melia Tortuga Beach Resort & Spa for your holidays and for having taken the time to review our hotel. We are very pleased to read that we have exceeded your expectations and that the hotel accommodation, the restaurants and the bars, and the staff service have all contributed positively to such an enjoyable stay. It is also wonderful that you took the opportunity to visit around the island by land and by sea. We hope that you will not hesitate to recommend our hotel to your family and friends and we are very happy to know that you will be coming back as we are looking forward to welcoming you as our guests again very soon. Kind regards,
Read more
PRICE RANGE
$124 - $179 (Based on Average Rates for a Standard Room)
LOCATION
Cape VerdeIlha do SalSanta Maria
NUMBER OF ROOMS
286
Is This Your Tripadvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing Frequently Asked Questions about Melia Tortuga Beach Resort & Spa
Which popular attractions are close to Melia Tortuga Beach Resort & Spa?
Nearby attractions include Djunta Mo Art (1.7 miles), Projeto Biodiversidade (1.3 miles), and Praia de Santa Maria (1.7 miles).
What are some of the property amenities at Melia Tortuga Beach Resort & Spa?
Some of the more popular amenities offered include a swimup bar, a pool, and an on-site restaurant.
Which room amenities are available at Melia Tortuga Beach Resort & Spa?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Melia Tortuga Beach Resort & Spa?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Melia Tortuga Beach Resort & Spa?
Yes, free parking is available to guests.
What are some restaurants close to Melia Tortuga Beach Resort & Spa?
Conveniently located restaurants include Marea Restaurant, Hot Spot, and Baraonda.
Are there opportunities to exercise at Melia Tortuga Beach Resort & Spa?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Melia Tortuga Beach Resort & Spa have an airport shuttle?
Yes, Melia Tortuga Beach Resort & Spa offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Melia Tortuga Beach Resort & Spa have airport transportation?
Yes, Melia Tortuga Beach Resort & Spa offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Melia Tortuga Beach Resort & Spa?
Yes, dry cleaning and laundry service are offered to guests.
Does Melia Tortuga Beach Resort & Spa offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.