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VOI Praia de Chaves Resort

Traveler (4482)
Pool & Beach (1195)
Room & Suite (565)
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About

#2 of 3 all-inclusives in Boa Vista
Location
4.5
Cleanliness
4.4
Service
4.5
Value
4.0
2023 Travelers' Choice Best of the Best

The VOI Praia De Chaves is a wonderful property located on the heavenly island of Boa Vista, one of the happy islands that make up the Cape Verde archipelago, off the west coast of Africa.

The Resort is just 3 km from the airport and covers an area of 15,000 square meters near the beautiful beach of Praia De Chaves - on the west coast of the island - giving guests an incomparable view of the Atlantic Ocean.

The whole structure is harmoniously inserted in the enchanting natural context that characterizes the island of Boa Vista, known for the lunar landscapes of the Viana desert and the white beaches of Tortuga and Santa Monica.

Staying at the VOI Praia De Chaves you will have the opportunity to spend a fantastic holiday enjoying the highest quality services, with the opportunity to live many magical experiences, surrounded by dreamlike views.

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Property amenities
Parking
Internet
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Darts
Children Activities (Kid / Family Friendly)
Infinity pool
Outdoor pool
Fitness / spa locker rooms
Fitness classes
Restaurant
Breakfast buffet
Complimentary welcome drink
Swimup bar
Poolside bar
Entertainment staff
Evening entertainment
Table tennis
Kids club
Car hire
Conference facilities
Banquet room
Meeting rooms
Spa
Body wrap
Couples massage
Facial treatments
Foot massage
Full body massage
Massage
24-hour security
Baggage storage
Concierge
Currency exchange
Shops
Sun deck
Sun loungers / beach chairs
Sun umbrellas
24-hour front desk
Laundry service
Ironing service
Show more
Room features
Blackout curtains
Air conditioning
Housekeeping
Private balcony
Safe
Minibar
Cable / satellite TV
Bath / shower
Telephone
Wardrobe / closet
Bottled water
Clothes rack
Private bathrooms
Flatscreen TV
Hair dryer
Show more
Room types
Ocean view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Bay View
Family Resort
Languages Spoken
English, French, German, Portuguese
Traveler Insights
This summary was created by AI, based on 33 recent English reviews.
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Many travelers recommend the VOI Praia de Chaves Resort for its amazing location, perfect for a relaxing week away. The resort's lively atmosphere, complete with towel art, live music, and entertaining staff, is highly praised by guests. Cleanliness is a strong point, with well-maintained facilities and daily-serviced rooms. The rooms, however, have received mixed reviews due to sporadic maintenance issues and a somewhat dated appearance. The hotel's amenities, particularly the pool, beach, and food, are generally appreciated, although the value for money has been a point of contention for some guests. Service quality too is variable, with a few guests reporting unresponsiveness.
Atmosphere
Lively
Rooms
Basic
Value
Reasonable
Cleanliness
Immaculate
Service
Attentive
Amenities
Well-appointed
Atmosphere
Lively
Travelers loved the inviting and lively atmosphere, citing special touches like towel art, live music, entertaining staff, and a clean, relaxing ambiance.
  • Ashley S
    Ashley S
    Jun 2023 1 contribution
    ...I was able to swim every day even if there can be little windy environment...
  • Roger M
    Roger M
    Mar 2023 85 contributions
    ...Staff were all brilliant funny entertaining especially the entertainment crew who were lovely and did great shows at night and the morning wake up dance poolside We went on a couple of trips the fire eater and drummers a must at a local bar on the beach , the bar along the beach from the hotel to the right worth a visit either by walking of get a taxi nice food ...
  • Liz
    Liz
    Mar 2023 18 contributions
    ...Rooms are lovely and clean and the pace is so relaxing...
  • Jan R
    Jan R
    Feb 2023 9 contributions
    ...However if you want a peaceful holiday to read and relax the volume of music can be deafening!...
  • Lorp1107
    Lorp1107
    Jan 2023 2 contributions
    ...Bedding and towels were changed everyday and the housekeepers always left us some lovely “ towel art” sprinkled with fresh petals, it really made us feel special The complex itself sits on a cliff over looking the most stunning beach that stretches as far as the eye can see , a real bit of paradise...
  • vinotinto999
    vinotinto999
    Jan 2023 13 contributions
    ...The hotel has an upmarket feel to it with good live music acts, and the sax player by the pool one afternoon was a nice touch...
  • Shula
    Shula
    Jan 2023 139 contributions
    ...I liked the water chillers eveywhere and the glass bottles to refill...
  • Claire
    Claire
    Nov 2022 37 contributions
    ...The rooms were made up each day with a nice touch of towel animals etc. The resort has beautiful flowers around the paths and the water dispensers are a fantastic idea...
  • Ron B
    Ron B
    Oct 2022 6 contributions
    ...Allways seem to be in a good mood: must be the weather 😀 Nice room: not the most modern, but clean, comfortable and everything works...
  • Warrior1171
    Warrior1171
    Sep 2022 9 contributions
    ...Iberostar has a better class of guests and a much warmer, friendlier and calmer environment... Modern, bright and clean decor throughout...
  • Ája Cooper
    Ája Cooper
    Sep 2022 49 contributions
    ...Krásnáý areál, krásná nekonečná pláž. Čistý a velký bazén s úžasným výhledem na oceán...
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Rooms
Basic
Travelers often found the rooms clean, with daily servicing being appreciated. Some guests reported maintenance issues, and a few felt the rooms were basic or dated.
  • CherubSurrey
    CherubSurrey
    Mar 2023 62 contributions
    ...Although our room was a bit of a walk from the main area this was an advantage as very peaceful in the evenings... Was spacious and very clean with a lovely balcony... No need to take a kettle for the room - filtered water stations are always near by for regular, chilled or hot water...
  • Roger M
    Roger M
    Mar 2023 85 contributions
    ...Room was fine minor point could not get the TV to work , but otherwise clean and functional cleaned every day .Food excellent great choices every evening , drinks nice that there were branded drinks unlike some all inclusive hotels ...
  • Liz
    Liz
    Mar 2023 18 contributions
    ...Rooms are lovely and clean and the pace is so relaxing. A well needed holiday that exceeded our expectations because everything at the hotel was amazing...
  • Colin R
    Colin R
    Mar 2023 3 contributions
    This hotel needs an update and a good clean...
  • Kate Tague
    Kate Tague
    Feb 2023 117 contributions
    ...Room was cleaned everyday, came stocked with shampoo, shower gel and moisturiser. There is a fridge in the room to keep your water cool...
  • Jan R
    Jan R
    Feb 2023 9 contributions
    ...The room was dated, NO written information anywhere, it was only on our last day we discovered we could have rented a kettle...
  • Trip792720
    Trip792720
    Jan 2023 1 contribution
    ...Unfortunately I stayed in 3 different rooms whilst i was here, the first room i was staying in for 3 days and was presented with a letter by a staff member asking me to visit reception as soon as possible . This made me a bit apprehensive at the time , i was told at reception that i needed to change rooms as the maintenance needed to do some work in the room below me and they didn’t want to disturb me ... Room number 2 was an upgrade and had a much better view from the balcony ... On the morning that i was leaving at about 7.10am i could hear water gushing in the room but couldn’t see it... I run to reception dressed in only my underwear and after a few more minutes of letting the receptionist know that l will need another room to shower and get ready , I’m given A keycard to room number 3... I find a security person on my way back to the old room to collect the rest of my belongings and explain to him what has happened , he comes into the room and manages to stop the flow of water... To this day i have not had an apology from anyone at the hotel and was told at reception when I was checking out that I didn’t have to pay for the extra room... In my experience here i would say that the rooms are not 5 star and would downgrade this hotel to a 3/4 star as it certainly needs an upgrade and major maintenance work...
  • Joe S
    Joe S
    Jan 2023 22 contributions
    ...My room was amazing, which is effectively a small villa which was a 2 minute walk from the most amazing beach I have walked in my 50 years...
  • Lorp1107
    Lorp1107
    Jan 2023 2 contributions
    ...Our room was a side sea view , it was lovely, just what we wanted , we did have a problem with our sink one day , but it was rectified as soon as we mentioned it ...
  • Shula
    Shula
    Jan 2023 139 contributions
    ...Rooms built on two floors only and lots of vegetation...
  • Nicholas Parker
    Nicholas Parker
    Jan 2023 5 contributions
    ...Was fantastic, good accommodation rooms cleaned and bed linen changed daily along with fresh towels...
  • Andrew H
    Andrew H
    Dec 2022 5 contributions
    ...The room are basic but large, air conditioned and cleaned well everyday. We got a side view room 2609 the others 2610 2611 did not have as good a view but to be honest only used rooms for sleep and changing...
  • KM
    KM
    Nov 2022 7 contributions
    ...Our room was cleaned everyday, the bar staff would make drinks specific to your requests and the entertainment team were brilliant - Super entertaining but also left you alone if you wanted to stay out of the many activities such as beach volleyball, darts and Zumba!... Speaking of which, the hotel had set up a conference room with a private bar which had snacks like crisps, olives and popcorn, that showed every single World Cup match...
  • Claire
    Claire
    Nov 2022 37 contributions
    Our stay was generally good but a few things could have improved it... The rooms were made up each day with a nice touch of towel animals etc... We couldn't use our balcony (room 2706) because of this and the fact that it was a haven for mosquitoes as it was side facing so got no breeze...
  • David M
    David M
    Nov 2022 209 contributions
    ...The rooms are nothing special, just bed and bathroom...
  • Hilary W
    Hilary W
    Nov 2022 1 contribution
    Fantastic hotel, incredibly clean and staff were very friendly...
  • Caroline M
    Caroline M
    Oct 2022 26 contributions
    This is not a traditional hotel as we know it its laid out over quite a large area made up of several apartment blocks roughly 300 rooms in total so a good size I chose this hotel because of its extensive daytime activities programme waterpolo, darts, aqua aerobics, zumba to name but a few one can never get bored English is not widely spoken among the staff but they so their best. Rooms are spotlessly clean and well serviced...
  • lwhite1967
    lwhite1967
    Oct 2022 9 contributions
    ...Our room as others have said was basic but very clean & in with the character of the hotel, it had everything we wanted except a kettle for tea or coffee in the room,( we found out too late we could actually ask for this) & perhaps a better hairdryer but nothing else, the beds were comfortable & made daily, towels were replaced & the welcoming flowers were a lovely touch...
  • Ron B
    Ron B
    Oct 2022 6 contributions
    ...Allways seem to be in a good mood: must be the weather 😀 Nice room: not the most modern, but clean, comfortable and everything works...
  • Warrior1171
    Warrior1171
    Sep 2022 9 contributions
    ...Rooms at Iberostar Boa Vista are relaxing, the bed was one of the best we've slept in. Modern, bright and clean decor throughout... We dearly wish we knew about this hotel when booking...
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Value
Reasonable
Guests expressed mixed reviews about the value of the hotel. Some praised the affordability of amenities while others criticized the quality of food and drinks, and additional costs for facilities like safes.
  • Roger M
    Roger M
    Mar 2023 85 contributions
    ...To sum up it was great value and I would highly recommend the Iberostar for a relaxing break in the sun...
  • MelH64
    MelH64
    Mar 2023 281 contributions
    ...All inclusive, sort of, one has to know what one’s getting...
  • Colin R
    Colin R
    Mar 2023 3 contributions
    ...We booked the restaurant for our last night fish was over cooked, the steak was so tuff you had to use your knife like a saw... All we got was a sorry no offer of something else... When paying at reception again all we got was a sorry but still charged the full amount...
  • Kate Tague
    Kate Tague
    Feb 2023 117 contributions
    ...Safe is 20 euro to hire, iron is available to hire with a 10 euro deposit...
  • Jan R
    Jan R
    Feb 2023 9 contributions
    ...The alternative restaurant you pay for at e55 each, we did have a lovely Valentines meal there, by far the best meal of the holiday... Wine was poor, worth buying a bottle in the restaurant...
  • Lorp1107
    Lorp1107
    Jan 2023 2 contributions
    ...We used the spa , and got 2 hours in the sauna, steam room, jacuzzi and pool all to ourselves, and all for only a few euros each, which was such a treat ...
  • Joe S
    Joe S
    Jan 2023 22 contributions
    ...Whilst it isn't Michelin quality, it is certainly at a very acceptable level...
  • Trip792720
    Trip792720
    Jan 2023 1 contribution
    ...Unfortunately I stayed in 3 different rooms whilst i was here, the first room i was staying in for 3 days and was presented with a letter by a staff member asking me to visit reception as soon as possible ...
  • Andrew H
    Andrew H
    Dec 2022 5 contributions
    ...The airport is near although you can’t hear it, a taxi is in €5 and best way to transfer... The is a charge for the safe, which is a little outdated but still only €20...
  • Claire
    Claire
    Nov 2022 37 contributions
    ...The safe you have to pay for I believe, which is a very outdated practice which we didn't experience in any of our other 11 hotels. Wine was really awful, not drinkable if you value you stomach lining!...
  • David M
    David M
    Nov 2022 209 contributions
    ...It’s less than three stars at best... I won’t share the details of what was seen but I spent a week on chips and bread The drinks are all inclusive standard...
  • Ron B
    Ron B
    Oct 2022 6 contributions
    ...“Most inclusive” minus would be more honest… Would still come here again, but these are simple things dat really detract from an otherwise great resort: Iberostar it’s not worth the extra money!...
  • Caroline M
    Caroline M
    Oct 2022 26 contributions
    ...The restaurant is very hectic and busy too small for the number of people using it the staff are too slow in clearing and relaying tables (although I'm.dure they're doing their best) quite often nowhere to sit as no laid up tables the food is a different type of cuisine everynight but quite often overcooked as it quite common with buffet as the food's cooked then kept warm I don't drink so can't comment on the quality of the available alcohol as I'm teetotal but the fruit juices are watered down dnd quite unpleasant...
  • lwhite1967
    lwhite1967
    Oct 2022 9 contributions
    ...We decided not to book airport transfers, there are plenty of good taxis waiting outside the airport charging approximately 10€, it’s a short 5/10 minute trip as opposed to waiting around & numerous drops by the coaches...
  • Warrior1171
    Warrior1171
    Sep 2022 9 contributions
    ...Modern, bright and clean decor throughout... We dearly wish we knew about this hotel when booking...
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Cleanliness
Immaculate
Guests consistently praise the hotel for its cleanliness, regularly serviced rooms, and well-maintained facilities.
  • Jenny Taylor T
    Jenny Taylor T
    Jul 2023 1 contribution
    ...While I agree this is not 5 star as you would expect in Europe, the hotel was very clean, the rooms were nice and the food was excellent, always lots of choice even for fussy eaters...
  • Roger M
    Roger M
    Mar 2023 85 contributions
    ...Room was fine minor point could not get the TV to work , but otherwise clean and functional cleaned every day .Food excellent great choices every evening , drinks nice that there were branded drinks unlike some all inclusive hotels ...
  • Liz
    Liz
    Mar 2023 18 contributions
    ...Rooms are lovely and clean and the pace is so relaxing. A well needed holiday that exceeded our expectations because everything at the hotel was amazing...
  • CherubSurrey
    CherubSurrey
    Mar 2023 62 contributions
    ...Was spacious and very clean with a lovely balcony...
  • Kate Tague
    Kate Tague
    Feb 2023 117 contributions
    From start to finish this hotel has been on point... Water is available freely around the resort from machines... The staff are always busying around the grounds tidying and keeping things ship shape, again very friendly with a hola!... Room was cleaned everyday, came stocked with shampoo, shower gel and moisturiser...
  • Jan R
    Jan R
    Feb 2023 9 contributions
    ...The site, cleaning staff , restaurant and animation teams work hard...
  • Lorp1107
    Lorp1107
    Jan 2023 2 contributions
    ...Bedding and towels were changed everyday and the housekeepers always left us some lovely “ towel art” sprinkled with fresh petals, it really made us feel special The complex itself sits on a cliff over looking the most stunning beach that stretches as far as the eye can see , a real bit of paradise...
  • Nicholas Parker
    Nicholas Parker
    Jan 2023 5 contributions
    ...Was fantastic, good accommodation rooms cleaned and bed linen changed daily along with fresh towels...
  • Ellen S
    Ellen S
    Jan 2023 1 contribution
    Cannot fault this hotel at all, immaculately clean, well presented and everything’s convenient, the food is beautiful and fresh and a great choice every day...
  • Shula
    Shula
    Jan 2023 139 contributions
    ...Clean, comfortable with efficient friendly staff and food to suit everyone...
  • Andrew H
    Andrew H
    Dec 2022 5 contributions
    ...Spotlessly clean, great staff in every area and lovely location and facilities... The room are basic but large, air conditioned and cleaned well everyday...
  • Jill O
    Jill O
    Dec 2022 15 contributions
    Professional friendly staff, accommodation clean and comfortable, hotel grounds beautifully maintained...
  • KM
    KM
    Nov 2022 7 contributions
    ...Our room was cleaned everyday, the bar staff would make drinks specific to your requests and the entertainment team were brilliant - Super entertaining but also left you alone if you wanted to stay out of the many activities such as beach volleyball, darts and Zumba!... The beautiful beach, spotless pools and great staff make is such a relaxing place to stay, as everyone on the island says.. ‘No stress’!...
  • Claire
    Claire
    Nov 2022 37 contributions
    ...The rooms were made up each day with a nice touch of towel animals etc. The resort has beautiful flowers around the paths and the water dispensers are a fantastic idea... Towels were left for use if we hung them up which I really liked - lots of hotel staff change them every day which is not necessary in my opinion... I highly doubt people change them every day at home when they're doing the washing!...
  • Katie T
    Katie T
    Nov 2022 1 contribution
    ...The hotel was very clean the staff were nice and welcoming. The pools were kept very clean each day and throughout the day...
  • Hilary W
    Hilary W
    Nov 2022 1 contribution
    Fantastic hotel, incredibly clean and staff were very friendly...
  • lwhite1967
    lwhite1967
    Oct 2022 9 contributions
    ...Our room as others have said was basic but very clean & in with the character of the hotel, it had everything we wanted except a kettle for tea or coffee in the room,( we found out too late we could actually ask for this) & perhaps a better hairdryer but nothing else, the beds were comfortable & made daily, towels were replaced & the welcoming flowers were a lovely touch...
  • Ron B
    Ron B
    Oct 2022 6 contributions
    ...Allways seem to be in a good mood: must be the weather 😀 Nice room: not the most modern, but clean, comfortable and everything works...
  • Caroline M
    Caroline M
    Oct 2022 26 contributions
    ...Rooms are spotlessly clean and well serviced...
  • Warrior1171
    Warrior1171
    Sep 2022 9 contributions
    ...Modern, bright and clean decor throughout...
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Service
Attentive
Majority of guests praised the staff for their friendliness, attentiveness, and professionalism. However, a few guests noted slow service and unresponsiveness.
  • Ashley S
    Ashley S
    Jun 2023 1 contribution
    ...Staff is really nice here and resort offered great trips around the island...
  • Peter O Neil
    Peter O Neil
    Apr 2023 1 contribution
    What a wonderful hotel, you have a first class service from every member of staff. It is impossible to pick out one member of the staff because each and everyone of the 185 people that work at the Iberostar Boa Vista hotel give you nothing less than a first class service... We has a family can highly recommend this hotel, thank you for a wonderful stay and sincere thanks to all the staff...
  • Colin R
    Colin R
    Mar 2023 3 contributions
    ...We booked the restaurant for our last night fish was over cooked, the steak was so tuff you had to use your knife like a saw. They replaced my wife's but not mine the replacement was just as bad and got sent back again... All we got was a sorry no offer of something else... When paying at reception again all we got was a sorry but still charged the full amount...
  • Liz
    Liz
    Mar 2023 18 contributions
    ...What made this hotel and holiday was the staff- I couldn’t help but smile all the way through the holiday as the smiles and friendliness of everyone was infectious. Huge shout out to all the staff especially those in the restaurant and the wonderful animation team... Fabio and staff at the bar were funny and friendly Paulo,Eddie and the rest of the animation team were so full of energy and would make sure everyone was having a great time... Whether you are relaxing or active staff at just as attentive to everyone... Rooms are lovely and clean and the pace is so relaxing... A well needed holiday that exceeded our expectations because everything at the hotel was amazing...
  • gemstones53
    gemstones53
    Mar 2023 32 contributions
    Where do I start….this place was amazing effect for a relaxing week away, amazing location, fab weather, lovely food (lots of choice) and lovely staff & service!...
  • Jan R
    Jan R
    Feb 2023 9 contributions
    ...We didn’t have the best of weather but aside from that, there was no comparison with Sabila... The food was ok, but plates were cold and food often not as hot as we would have liked... The site, cleaning staff , restaurant and animation teams work hard...
  • Kate Tague
    Kate Tague
    Feb 2023 117 contributions
    From start to finish this hotel has been on point. The staff are all so friendly and work tirelessly to keep you entertained... Water is available freely around the resort from machines... The staff are always busying around the grounds tidying and keeping things ship shape, again very friendly with a hola!... Room was cleaned everyday, came stocked with shampoo, shower gel and moisturiser... There is a fridge in the room to keep your water cool... I don’t know if it was the time of year but the hotel wasn’t crammed with people, we never struggled for a nice table or queued at any of the bars... ATM on site, didn’t work the day we wanted to use it but the lovely lady at reception changed money for us... There is a shuttle from the hotel to Sal Rei, I don’t recommend going there without a tour guide... We hid in a bar until the shuttle came back for us in the end!...
  • Lorp1107
    Lorp1107
    Jan 2023 2 contributions
    From the minute we arrived here we were greeted with some of the nicest people we have ever met . From managers , receptionists, bar , waiting staff , chefs , housekeepers, gardeners, even maintenance men were all so friendly ... The animation team were excellent, and work tirelessly throughout the day to keep everyone entertained around the pool , and even have time to put on some wonderful shows in the evening ... Our room was a side sea view , it was lovely, just what we wanted , we did have a problem with our sink one day , but it was rectified as soon as we mentioned it ... Bedding and towels were changed everyday and the housekeepers always left us some lovely “ towel art” sprinkled with fresh petals, it really made us feel special The complex itself sits on a cliff over looking the most stunning beach that stretches as far as the eye can see , a real bit of paradise... We used the spa , and got 2 hours in the sauna, steam room, jacuzzi and pool all to ourselves, and all for only a few euros each, which was such a treat ... We booked a 2 hour trip through the hotel to go on a beach buggy with Quad Zone , what an experience, we loved it ... The nearby town of Sal rei is about a 10 minute taxi ride away , and again is full of lovely friendly people , who seem so happy that you are there ...
  • Trip792720
    Trip792720
    Jan 2023 1 contribution
    The good points about this hotel stay from my experience were most of the staff that i came into contact with were very accommodating... This made me a bit apprehensive at the time , i was told at reception that i needed to change rooms as the maintenance needed to do some work in the room below me and they didn’t want to disturb me ... At this point i run to the phone and call reception who inform me that someone will come at 8am as there is nobody available at the moment... I run to reception dressed in only my underwear and after a few more minutes of letting the receptionist know that l will need another room to shower and get ready , I’m given A keycard to room number 3... I find a security person on my way back to the old room to collect the rest of my belongings and explain to him what has happened , he comes into the room and manages to stop the flow of water...
  • Shula
    Shula
    Jan 2023 139 contributions
    ...Clean, comfortable with efficient friendly staff and food to suit everyone... The swimnming pool was great and decent for swimming in... I liked the water chillers eveywhere and the glass bottles to refill... We booked independently and had to re-arrange our booking at the 11th hour because our flights changed and call centre very helpful in sorting...
  • Nicholas Parker
    Nicholas Parker
    Jan 2023 5 contributions
    ...Was fantastic, good accommodation rooms cleaned and bed linen changed daily along with fresh towels... All the staff are very friendly and helpful Animation team were brilliant working hard from morning till night entering everybody and getting us to take part in all sorts of activities Just brilliant, will be back soon...
  • Ellen S
    Ellen S
    Jan 2023 1 contribution
    Cannot fault this hotel at all, immaculately clean, well presented and everything’s convenient, the food is beautiful and fresh and a great choice every day... The staff are superb and always greet you with a smile... It’s also available at breakfast which is a nice touch... All in all a lovely holiday in a beautiful hotel with superb staff...
  • vinotinto999
    vinotinto999
    Jan 2023 13 contributions
    ...Fabulous hotel and the staff are amazing... Congratulations to Marisa for managing to get an old man on the dance floor!...
  • Jill O
    Jill O
    Dec 2022 15 contributions
    Professional friendly staff, accommodation clean and comfortable, hotel grounds beautifully maintained... The manager was always around checking in with the guests to confirm all ok. Travelling home today and will be sad to go...
  • Phil Y
    Phil Y
    Dec 2022 2 contributions
    thanks to all staff for a STRESS FREE 2 weeks...
  • KM
    KM
    Nov 2022 7 contributions
    ...Such a lovely, friendly and relaxing hotel... Our room was cleaned everyday, the bar staff would make drinks specific to your requests and the entertainment team were brilliant - Super entertaining but also left you alone if you wanted to stay out of the many activities such as beach volleyball, darts and Zumba!... I’d like to give a special mention to Elio in reception, he was extremely helpful and really went out of his way to ensure we had everything we needed.... Speaking of which, the hotel had set up a conference room with a private bar which had snacks like crisps, olives and popcorn, that showed every single World Cup match... The beautiful beach, spotless pools and great staff make is such a relaxing place to stay, as everyone on the island says.. ‘No stress’!...
  • Claire
    Claire
    Nov 2022 37 contributions
    ...The rooms were made up each day with a nice touch of towel animals etc. The resort has beautiful flowers around the paths and the water dispensers are a fantastic idea... Staff were generally really nice and always smiling... Towels were left for use if we hung them up which I really liked - lots of hotel staff change them every day which is not necessary in my opinion... We reported to reception but nothing was ever done... There is a fridge near the reception bar with sandwiches etc...
  • David M
    David M
    Nov 2022 209 contributions
    ...The restaurants and bars are always buzzing I spoke to the hotel manager several times about the poor standards and poor service and her solution was.. .. if you don’t like it then leave!!!...
  • Hilary W
    Hilary W
    Nov 2022 1 contribution
    ...Fantastic hotel, incredibly clean and staff were very friendly. The entrainment staff worked very hard and always had a smiles on their faces...
  • Katie T
    Katie T
    Nov 2022 1 contribution
    ...The hotel was very clean the staff were nice and welcoming. The pools were kept very clean each day and throughout the day... I would definitely stay again especially if I was travelling alone...
  • Caroline M
    Caroline M
    Oct 2022 26 contributions
    ...Rooms are spotlessly clean and well serviced... The restaurant is very hectic and busy too small for the number of people using it the staff are too slow in clearing and relaying tables (although I'm.dure they're doing their best) quite often nowhere to sit as no laid up tables the food is a different type of cuisine everynight but quite often overcooked as it quite common with buffet as the food's cooked then kept warm I don't drink so can't comment on the quality of the available alcohol as I'm teetotal but the fruit juices are watered down dnd quite unpleasant... I had a hot stone massage in the nitel spa area the masseuse Sueli was brilliant she went above and beyond znd nassaged my regilar pain area for no extra charge because she could tell I was in pain...
  • lwhite1967
    lwhite1967
    Oct 2022 9 contributions
    ...The staff really couldn’t do enough for you, they were always helpful, polite and friendly & the entertainment troupe worked tirelessly every day to make sure everyone who wanted to could take part in their sometimes hilarious antics and games, an afternoon of live saxophone playing around the pool one afternoon was just beautiful. Our room as others have said was basic but very clean & in with the character of the hotel, it had everything we wanted except a kettle for tea or coffee in the room,( we found out too late we could actually ask for this) & perhaps a better hairdryer but nothing else, the beds were comfortable & made daily, towels were replaced & the welcoming flowers were a lovely touch... A lovely letter & platter of sweet treats was left for us on my birthday which was a nice surprise... Loved the iced water being available at many water dispenser stations throughout the hotel & the refill bottles available to put in the fridge in our room... The lager & wine we’re both good & available from the pumps although often around the pool waiting staff were on hand to bring drinks over, the little fruit kebabs & fresh fruit brought around mid morning was also a lovely refreshing treat in the heat although this didn’t happen every day, also there was a very good Prosecco & amazing cocktails... We decided not to book airport transfers, there are plenty of good taxis waiting outside the airport charging approximately 10€, it’s a short 5/10 minute trip as opposed to waiting around & numerous drops by the coaches...
  • Ron B
    Ron B
    Oct 2022 6 contributions
    ...Lovely cats and great staff...
  • Warrior1171
    Warrior1171
    Sep 2022 9 contributions
    Big shout out to the manager Caroline and her staff team at Iberostar Boa Vista. Lovely ,personable service and great attitudes... Iberostar has a better class of guests and a much warmer, friendlier and calmer environment... Beautiful staff who are easily engaged with you and clearly enjoy working there... Saved all of our holidays considering we only had two nights remaining...
  • Ája Cooper
    Ája Cooper
    Sep 2022 49 contributions
    ...Pleasant staff, excellent cuisine with themed dinners...
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Amenities
Well-appointed
Guests appreciate the hotel's amenities, particularly the cleanliness, pool, beach, and food. However, some guests noted a lack of kettles in rooms.
  • Jenny Taylor T
    Jenny Taylor T
    Jul 2023 1 contribution
    ...While I agree this is not 5 star as you would expect in Europe, the hotel was very clean, the rooms were nice and the food was excellent, always lots of choice even for fussy eaters... The entertainment team at the hotel work really hard during the day and night to offer something for everyone, Please do not be put off by negative reviews, we have no complaints and we had an amazing holiday, the beaches are stunning and the sea is warm and we managed to go in for a swim every day, despite people saying on here it’s not safe!... We had so many laughs, we danced ate and drank as you would expect at an all inclusive, we would go back!...
  • Ashley S
    Ashley S
    Jun 2023 1 contribution
    I really enjoyed my stay in this resort. We had all inclusive and even if I am picky eater I've always found something to eat and it is not easy feat... I was able to swim every day even if there can be little windy environment... Staff is really nice here and resort offered great trips around the island...
  • Peter O Neil
    Peter O Neil
    Apr 2023 1 contribution
    What a wonderful hotel, you have a first class service from every member of staff. It is impossible to pick out one member of the staff because each and everyone of the 185 people that work at the Iberostar Boa Vista hotel give you nothing less than a first class service... We has a family can highly recommend this hotel, thank you for a wonderful stay and sincere thanks to all the staff...
  • CherubSurrey
    CherubSurrey
    Mar 2023 62 contributions
    ...In particular the entertainments team work really hard... Although our room was a bit of a walk from the main area this was an advantage as very peaceful in the evenings... Was spacious and very clean with a lovely balcony... No need to take a kettle for the room - filtered water stations are always near by for regular, chilled or hot water... Buffet was excellent and varied and all inclusive meant exactly that...
  • Roger M
    Roger M
    Mar 2023 85 contributions
    This is a one story hotel overlooking the fabulous beach which has steps down to it with a beach bar .As the sea is not really safe to swim in due to under currents a life guard was on duty The weather was good at the time but it is always breezy yet hot so watch you don't burn . Room was fine minor point could not get the TV to work , but otherwise clean and functional cleaned every day .Food excellent great choices every evening , drinks nice that there were branded drinks unlike some all inclusive hotels ... Staff were all brilliant funny entertaining especially the entertainment crew who were lovely and did great shows at night and the morning wake up dance poolside We went on a couple of trips the fire eater and drummers a must at a local bar on the beach , the bar along the beach from the hotel to the right worth a visit either by walking of get a taxi nice food ...
  • gemstones53
    gemstones53
    Mar 2023 32 contributions
    Where do I start….this place was amazing effect for a relaxing week away, amazing location, fab weather, lovely food (lots of choice) and lovely staff & service! I could not recommend this place enough if you want somewhere to chill, read a book by the pool (overlooking the beach) eat, drink and relax!...
  • Kate Tague
    Kate Tague
    Feb 2023 117 contributions
    From start to finish this hotel has been on point. The staff are all so friendly and work tirelessly to keep you entertained... The food is amazing, I’m not sure how anyone can say they couldn’t find anything to their liking, there are freshly cooked fish/meats, vegan and vegetarian options, old faithful pizza and chips, plenty of fresh veggies with various stews ( sorry I’m sure they’re not stews but were a similar consistency), desserts and cheeses... There is a snack bar that has meals ( paella, burgers, pizzas, chips) that goes from 11am to 6pm so need to rush back from the beach or excursion or worry you will miss lunch if your plane arrives late afternoon... Water is available freely around the resort from machines... Lovely beach bar down there, glorious views of the ocean and sand... Room was cleaned everyday, came stocked with shampoo, shower gel and moisturiser... There is a fridge in the room to keep your water cool... I don’t know if it was the time of year but the hotel wasn’t crammed with people, we never struggled for a nice table or queued at any of the bars... Safe is 20 euro to hire, iron is available to hire with a 10 euro deposit... ATM on site, didn’t work the day we wanted to use it but the lovely lady at reception changed money for us...
  • Jan R
    Jan R
    Feb 2023 9 contributions
    ...The site, cleaning staff , restaurant and animation teams work hard...
  • Lorp1107
    Lorp1107
    Jan 2023 2 contributions
    From the minute we arrived here we were greeted with some of the nicest people we have ever met . From managers , receptionists, bar , waiting staff , chefs , housekeepers, gardeners, even maintenance men were all so friendly ... Our room was a side sea view , it was lovely, just what we wanted , we did have a problem with our sink one day , but it was rectified as soon as we mentioned it ... Bedding and towels were changed everyday and the housekeepers always left us some lovely “ towel art” sprinkled with fresh petals, it really made us feel special The complex itself sits on a cliff over looking the most stunning beach that stretches as far as the eye can see , a real bit of paradise... We used the spa , and got 2 hours in the sauna, steam room, jacuzzi and pool all to ourselves, and all for only a few euros each, which was such a treat ... We booked a 2 hour trip through the hotel to go on a beach buggy with Quad Zone , what an experience, we loved it ... The nearby town of Sal rei is about a 10 minute taxi ride away , and again is full of lovely friendly people , who seem so happy that you are there ...
  • Joe S
    Joe S
    Jan 2023 22 contributions
    ...My room was amazing, which is effectively a small villa which was a 2 minute walk from the most amazing beach I have walked in my 50 years. The poolside area of the hotel is well laid out, has amazing positions to lap up the beautiful sun and has drinks flowing from two bars all day long until midnight or so... The entertainment poolside and in the evening, by way of nightly shows at 9:30pm are also brilliant... If like me, you really like your wine, I would urge you to upgrade and buy bottles each night...
  • vinotinto999
    vinotinto999
    Jan 2023 13 contributions
    ...Fabulous hotel and the staff are amazing. I was very impressed with the buffet, always plenty to choose from and of very good quality, often cooked in front of you... I would recommend it for the solo traveller as there are quite a few like minded travellers, and the entertainment staff will get you involved....if you want to... The hotel has an upmarket feel to it with good live music acts, and the sax player by the pool one afternoon was a nice touch...
  • Trip792720
    Trip792720
    Jan 2023 1 contribution
    ...There was food to suit all eating abilities the only thing i would of liked to see was gluten free bread ... Room number 2 was an upgrade and had a much better view from the balcony ...
  • Shula
    Shula
    Jan 2023 139 contributions
    ...The resort was pretty much as expected for a 5 star all inclusive resort. Clean, comfortable with efficient friendly staff and food to suit everyone... The coffee machine in the snack bar was a magical mystery tour at times which added to our fun... The swimnming pool was great and decent for swimming in... Rooms built on two floors only and lots of vegetation... I liked the water chillers eveywhere and the glass bottles to refill...
  • Andrew H
    Andrew H
    Dec 2022 5 contributions
    Great place to spend Christmas! Spotlessly clean, great staff in every area and lovely location and facilities... The airport is near although you can’t hear it, a taxi is in €5 and best way to transfer... The room are basic but large, air conditioned and cleaned well everyday... The is a charge for the safe, which is a little outdated but still only €20... The restaurant is large, with plenty of choice of really fresh food for any taste... We stayed over xmas eve and the banquet was amazing, with the room set up extra nice, great food and nice wine!... The bars are good and serve everything you need, the red wine from the tap is not to my taste but the other drinks and good and plentiful... The pool area is huge, more sun beds than people!... You can get a bed anytime and no nonsense of getting up early to save beds!... Get you involved but no hassle if you want to laze in the sun... Beach volleyball, water polo if your energetic or darts and shuttle board etc if you just fancy a laugh and less effort... Overall - great weather for 6hr flight, left Gatwick in the morning and by the pool after lunch!!!... The facilities, location, food/drink and the staff are all amazing - don’t recommend much but would come back again, especially at Christmas...
  • Claire
    Claire
    Nov 2022 37 contributions
    ...Our stay was generally good but a few things could have improved it. Good things: Beds were really comfortable and not having the AC aimed at the top of the bed meant the room was cool without having it blowing in your face during the night... The rooms were made up each day with a nice touch of towel animals etc... The resort has beautiful flowers around the paths and the water dispensers are a fantastic idea... The pool is huge and a good temperature and we didn't have an issue finding a sunbed, although on one day we took the very last two... Staff were generally really nice and always smiling... The beach is gorgeous, watching the huge waves from the pool was fun!... Towels were left for use if we hung them up which I really liked - lots of hotel staff change them every day which is not necessary in my opinion... Beer was good and cold and shorts were good... Obviously with the ovens and hot plates it's going to be warm but there are no ceiling fans to keep the air moving over the seating... There's a restaurant you can book into which we found out about from other guests, the spa wasn't explained to us and there are things such as tennis courts (we saw racquets behind reception on check out)... There is a fridge near the reception bar with sandwiches etc...
  • KM
    KM
    Nov 2022 7 contributions
    ...Such a lovely, friendly and relaxing hotel... Our room was cleaned everyday, the bar staff would make drinks specific to your requests and the entertainment team were brilliant - Super entertaining but also left you alone if you wanted to stay out of the many activities such as beach volleyball, darts and Zumba!... I’d like to give a special mention to Elio in reception, he was extremely helpful and really went out of his way to ensure we had everything we needed.... Speaking of which, the hotel had set up a conference room with a private bar which had snacks like crisps, olives and popcorn, that showed every single World Cup match... Overall, I would recommend this hotel to everyone!... The beautiful beach, spotless pools and great staff make is such a relaxing place to stay, as everyone on the island says.. ‘No stress’!...
  • lwhite1967
    lwhite1967
    Oct 2022 9 contributions
    ...The staff really couldn’t do enough for you, they were always helpful, polite and friendly & the entertainment troupe worked tirelessly every day to make sure everyone who wanted to could take part in their sometimes hilarious antics and games, an afternoon of live saxophone playing around the pool one afternoon was just beautiful. Our room as others have said was basic but very clean & in with the character of the hotel, it had everything we wanted except a kettle for tea or coffee in the room,( we found out too late we could actually ask for this) & perhaps a better hairdryer but nothing else, the beds were comfortable & made daily, towels were replaced & the welcoming flowers were a lovely touch... A lovely letter & platter of sweet treats was left for us on my birthday which was a nice surprise... Loved the iced water being available at many water dispenser stations throughout the hotel & the refill bottles available to put in the fridge in our room... The lager & wine we’re both good & available from the pumps although often around the pool waiting staff were on hand to bring drinks over, the little fruit kebabs & fresh fruit brought around mid morning was also a lovely refreshing treat in the heat although this didn’t happen every day, also there was a very good Prosecco & amazing cocktails...
  • Caroline M
    Caroline M
    Oct 2022 26 contributions
    This is not a traditional hotel as we know it its laid out over quite a large area made up of several apartment blocks roughly 300 rooms in total so a good size I chose this hotel because of its extensive daytime activities programme waterpolo, darts, aqua aerobics, zumba to name but a few one can never get bored English is not widely spoken among the staff but they so their best. Rooms are spotlessly clean and well serviced... I'm habitually quits a bas sleeper but slept really well here... The hotel complex sports several different bars both indoor and out with various different opening times... The beach is 87 steps away from the hotel or a very long ramp there are shops on site including a mini mart for any forgotten essentials the entertainment team are brilliant they must work nigh on 16 hours a day with their daytime pool activities the evening shows and rehearsal time I'm not someone who goes back go the same place bugniv I did return to Boa Vista I would stay here again if you're looking to.book excursions I highly recommend Rotcha Tours particularly their turtle watching tour...
  • DespoinaM
    DespoinaM
    Sep 2022 76 contributions
    ...What was most impressive is the staff - everyone seems to really enjoy working there , they are really helpful and smiling all the time Amenities, pool and beach was amazing... Spa was just ok - we had a free voucher and we managed to visit ( sauna / hammam / small pool and jacuzzi ) Food was ok ( breakfast / lunch / dinner ) many options and different each day...
  • Warrior1171
    Warrior1171
    Sep 2022 9 contributions
    ...Lovely ,personable service and great attitudes... Iberostar has a better class of guests and a much warmer, friendlier and calmer environment... Rooms at Iberostar Boa Vista are relaxing, the bed was one of the best we've slept in... Modern, bright and clean decor throughout... Food was good, fresh and a good selection everything... Beautiful staff who are easily engaged with you and clearly enjoy working there...
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Rosalie S wrote a review Nov 27
6 contributions
When we arrived at the hotel our allocated room was a very, very long walk from the reception, pools and all other amenities. We contacted reception and asked to move which we did for a small price. Our new room was overlooking the children's pool (it was classed as a family room) and had everything we could want. On arrival the air conditioning wasn't working properly but on contacting reception it was fixed fairly rapidly. The restaurant was excellent with a vast variety of food so that you would have to be incredibly picky not to find something to your taste. The waiters and waitresses were first class especially Elvis in the evening and Fatizia at breakfast. The food was well cooked and I didn't see any flies around the food. The snack bars had a good selection of food and were open during the day, again with the staff being very helpful and cheerful. We tried the a la carte restaurant (at an extra cost) but in fact we didn't think the food was that good and preferred the inclusive buffet. We were always able to find a sun bed when we wanted one, both at the pool and the beach. The walk down the slope to the beautiful beach wasn't as daunting as I had expected and didn't cause us any problems. I didn't try the steps though. The red flag was flying for all but one day of our stay but we were aware before going that swimming in the sea may not be possible every day. All in all we had a wonderful stay here and would return however you have to bear in mind that a 5 star hotel in Boa Vista won't be the same as a 5 star hotel in London and accept the difference.
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Date of stay: November 2023
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Trip type: Traveled as a couple
Room Tip: The plugs required are the same as you would use in mainland Europe. Escudos and euros are...
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Traci A wrote a review Nov 18
1 contribution
Upon arrival thought we had been taken to wrong hotel. Booked iberostar and expected 5 star hotel. Taken over by Voi month after our booking but we wasn’t informed, overall at best 2 star rating. Room for 3 adults booked, clearly 3rd bed added but no other furniture such as chair or bedside table. Poor decoration throughout and bathroom dated & grubby. Sink outside of bathroom so unable to wash hands without touching furniture on door. Sink drainage poor and took an age to get rid of water after brushing teeth. Felt in minority as English visitor the animation team did not include us in any invites as they went around asking guests to take part. Many did not speak English. Bar & restaurant staff were lovely. Food repetitive and it was noticeable that leftovers were used the following day in other meals. Only saw one restaurant open, although there was al la carte for extra cost. Deceptive description of closeness of beach, steep steps or long slope to a very wide beach. Red flag every day of our stay so unable to swim in sea- plenty of beds & shades. Pool was large and plenty of sun beds available however the pool side was very dangerous with gaps between tiles which could have been trip hazard or worse. Pool liner was uneven and could easily be tripped over as walking into pool. Watched one holiday maker cutting his toe nails on his sunbed, whilst a young child in his party (around 4 years of age) was allowed to play with a cigarette and her mother was pretending to blow smoke into her face. Overall disappointing - Would not recommend!
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Date of stay: November 2023
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Trip type: Traveled with friends
Room Tip: Dated hotel. Spa needs attention & clean. Local staff lovely but animation team ignore some...
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Nick W wrote a review Nov 6
Coventry, United Kingdom3 contributions
Revisited after a holiday in April. The hotel has changed hands and looking a bit tired. For a 5* resort and new branding would have expected a lot better. However, sun beds need cleaning or replacing, towels are the old iberostar, often stained and in poor condition. Old branding covered up with pictures or poor paint covers. Beds, pillows and mattress tired. Rooms basic but clean, fridge didn’t work, reported but nothing was done. Customer service at reception is as poor as April and lots of new arrival’s walking around with a map looking for their room. Food is nice, some could do with being a bit warmer. Bar, restaurant and entertainment staff are great, great location to the airport and beautiful beaches/ views. Just definitely not a 5* hotel. However, had a great holiday.
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Date of stay: October 2023Trip type: Traveled as a couple
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Miss M wrote a review Oct 2023
5 contributions
+1
This hotel is NOT a 5 star hotel, I wouldn’t even class this hotel as a 3 star! We left after 2 days and booked into a REAL 5 star hotel 10 mins away. The hotel manager said he would refund us for the unused 5 nights but once we left, went back on his word. The room was filthy, hotel had no entertainment, tv didn’t work, no drinks in room, no kettle, bathroom something from the 1980’s, Awful hotel and terrible management. We are in the process of making a small claims against love holidays.
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Date of stay: October 2023
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Trip type: Traveled as a couple
Room Tip: Boring & Dirty
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yoshy262 wrote a review Oct 2023
Erding, Germany21 contributions
+1
I will try to make a review as compact as possible: Pros 1 - Room The room (2227- see the view), basic, but everything was working fine. we never use the Tv, no idea what's on it, or what channels. We ordered beer, cola, fanta, sprite and water for the room, the fridge was always full of something. There is no sparkling mineral water on offer at the hotel, only still, it has to be brought from the city by taxi and costs 10€ extra. Why? I don't know. We used water from the sink to brush our teeth but always used mouthwash afterwards to rinse our mouths, no explosive surprises like in Egypt. AirCon tip - put it on ECO mode, Fixed blade, and you can sleep without any issues. Tip - never ever leave the windows or the balcony door open after sunset, you will get Gekos or mosquitoes inside, why risk it? Single bed, very good mattress, like home. Clean every day, no problems at all. 2 - Garden The garden is tended by an army of gardeners, very nice, lots of greenery and flowers, in one day I saw the infamous "masked" worker taking care of the palm trees. Coconut trees everywhere, sometimes you can find a coconut on the ground. 3 - Dining hall: Quite clean, good food to choose from every day, you can also find something to eat for vegans or vegetarians. * Tip - try the Coconut donuts desert, best coconut. * Tip - best coffee is at Lobby Bar, I drink only Espresso. And yes, the food sometimes is recycled, you can eat it, I am still alive :D A la Carte - we only went once, we won a free table at the Bingo game, but it's not our thing, so I can't give you too many details about it. - The pool The pool is large, there's plenty of free places to lounge. - The beach Beach it's dreamy, fine sand, volcanic rocks, shells everywhere. Unfortunately you can't swim, in the 14 days we were there the flag was red every time. If you are a good swimmer you can visit the beach next to the hotel (Riu) there they put the yellow flag, and you can swim, the entrance to the ocean is smoother. 4 - Animation Team: - These people go to great lengths to get you to get your butt off and move. Thanks a lot to Maira, Eden, Eder, Lori, Mateo, Paulo, Andrea, Cece, Gaia, Marco, Georgia, Micky and Elena. *If I have misspelled a name - please excuse me. If you arrive at this hotel please don't miss the Tropical and Cape Verde show, strength and power in dance. Yes, I know, they can't compare to the shows seen in Turkey, where the Russian ballet puts on top-notch shows, but their effort and imagination put in is worth your time. In case you want to drink till you drop, there is a bar at the amphitheater :P Every day there are games, stretching, Zumba, aqua gym, polo, darts, beach volleyball, bingo is free, it costs you nothing to participate. *tip - is possible that someone from the team will film the action and make a small clip, if you participate in a game, in the evening you see the images shown at the show, it would be nice to be notified about it, for me it was not a problem. Negatives: 1 - Room. The balcony door opened strangely (2227), you had to be careful not to get blocked. On the 5th day the light bulb in the bathroom burned out, or stopped working, we managed without it, having the light in front of the bathroom. The sink is separate from the bathroom. 2 - Dining hall: Sometimes the meat is uncooked, watch out and check it. *If you take more than 1-2 pieces of meat already the chefs give you strange looks. 3 - Pool: Sun beds need some repairs and a pressure cleaning pronto. 4 - Game room The only "games room" has only a table tennis table. Management - please make a game room with billiards/Pool tables, rent the table for 10-15 € per hour, I know you will invest 5-6.000€ and you may think you will not earn this money back, but you will in first year. We had dinner at 7pm, until the show at 9:30pm we had a 2 hour break, I would have paid 20€ per hour just to play pool. 5 - Beach: Sun beds need some repairs and a pressure cleaning pronto. Provide smoking areas with ashtrays for those who smoke on the beach. Where do you think cigarette butts go? In the bin? No, in the sand. Nude sunbathing on the beach - what's wrong with these women and why doesn't the management do something about it, at least if it was a nice sight to see... Beach bar got no self service, sometimes you have to wait in line for a glass of water. Tip for Management - somehow make the alcohol free drinks dispensers free, like at the pool bar restaurant. Why wait for 4-5 cocktails to be made when I can help myself to a cola or water. 6 - Pool - Use a lot of chlorine in the pool, they throw it with a bucket in the evening, the smell is killing it. *Why are small children as young as 1 year, 1 year and a bit old allowed in the adult pool when there is a children's pool a few meters from the adult pool? One day a child did a poop or threw up in the pool, of course the water was not changed. 7 - Lobby service it's sometimes a hit and miss. Marvin at the front desk did a superb job, plotting with my wife, she managed to give me a pleasant birthday surprise. When it was my wife's birthday Marvin was free, I have made a reservation for my wife birthday and in the evening, surprise, the reserved table did not exist because Lobby did not pass it on to the restaurant. That's it, it happens, everything can't be perfect. All in all - if you don't have high expectations - you can have a quiet holiday in this truly No Stress hotel. Now to talk to the tourists: - If you're one of those people who orders prosecco at 7am or Whisky on the rocks at 8:30am - you're at the perfect hotel. The quality of the tourists leaves something to be desired, as I don't drink alcohol at 7 in the morning I don't know what it's like. - Leave some tips if you order something, you will not be poorer if you give 100-200 euros in a holiday, a thank you is nice, but 1-2€ coin is more nicer, the locals are working for you for 200-250€ per month, don't be stingy, it's a shame. I gave 300€ tips on this 2 week holiday and don't regret a cent. Conclusion - if I want to relax I will definitely come to this hotel.
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Date of stay: September 2023
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Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Miroslav B wrote a review Oct 2023
5 contributions
Excellent vacation in Cape Verde. Delicious food with broad selection. Mostly Italian cuisine. Drinks were good. Our apartment was not extraordinary but it was clean and it had all it needed. Staff was very friendly and helpful. The beach is beautiful with nice and soft sand. The ocean was nice and temperature was okay. Sellers on the beach are quite annoying. Temperature was between 22-25 degrees but the sun here is quite strong, so take care if you have light skin. I can very much recommend the stay in this hotel. I would definitely return here in the future.
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Date of stay: May 2023
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Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Annmarie C wrote a review Oct 2023
11 contributions
+1
Most chilled holiday ever, staff excellent food amazing and entertaining out of the world beautiful place only thing would be good if you had a kettle in your room if your looking for a quiet peaceful holiday then this is the best shopping onsite but a little expensive, had a lovely day out with one of the locals was brilliant
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Date of stay: September 2023Trip type: Traveled as a couple
Room Tip: Can be very hot plenty of sun screen
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LondonUKDee wrote a review Oct 2023
London UK2 contributions
I got back last night from a week in Boa Vista and had an amazing time. Except for one thing. The hotel. I usually don’t book all-inclusive, sometimes half-board, and that’s so I don’t feel restricted in exploring. But this was supposed to be a pampering trip and I looked forward to time at the pool and around the resort. My partner and I spent most of our time outside of the hotel except for our last full day when we had aggressive food poisoning. I called and emailed reception asking for water and toilet paper and was ignored. My partner had to walk the quarter mile from the room to beg reception to help us. The worse part of the hotel is the staring. Not staring out of curiosity, smiling or saying hello, vex staring in anger or in a sexually objective way. In all my travels I have never experienced anything like the scale of it. It takes a lot to make me that uncomfortable. I could only cope with one afternoon by the pool and dining was just ridiculous. I’m not a model and I don’t show any more skin than any other woman on holiday in a hot country. NOTHING I read online warned me that as a black woman I would be the only guest like me. The hotel is majority Italians, Germans and Portuguese who only go to Cape Verde for the beach, are not interested in the people and culture, and expect only to see black and brown skinned people serving them, not walking and sitting amongst them. The staring was relentless and prolonged en mass! It felt like being in the film ‘Get Out’! There was a white male member of the animation team in brown-face make up and a dreadlocks wig. All music is European except for ‘Three Little Birds’ by Bob Marley. Food is bland, repetitive and seasonless. Staff are friendly but just gave us our key and didn’t say anything about the services or timings until I had to ask. Then I got the photocopy sheet. The fridge in our room didn’t work and we ask four times for it to be fixed and were ignored. Staff lied to me about when beach towels had to be returned and treated me differently to white guests, so the animosity is corporate training. When I asked them, they refused to give me info on where to go for authentic Cape Verdean culture, I had to ask taxi drivers. Cape Verdeans themselves are warm, welcoming and beautiful, inside and out so please don’t let me put you off, I’m just sharing so you consider hotel options and avoid the VOI Praia de Chaves Resort if these things matter to you. If they don’t, you’ll be fine and you’ll definitely not care about the poor pay and conditions for local people who work in this industry (more learning from taxi drivers) I took only one picture in the hotel on the day I was leaving. Just randomly holding my phone up and the pic says it all really - maid, aqua aerobics instructor & just one of the many many ‘staring’ guests.
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Date of stay: October 2023
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Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Peter L wrote a review Sep 2023
1 contribution
+1
Where do I start supposed to be 5 star hotel don't make me laugh 3 at best the room was very very dated & badic we was supposed to get a sea view room was shown to a dark & dingy room my wife's first words I can't stop in this room for 2 weeks so went back to the reception with my wife in tears after all the money we paid supposed to be 5 stars which it was definitely was not we where given a map to find another room which was a bit brighter but very dated & every time it rains water floods the room which we had to use most of the towels to stop it coming in the hotel was full of Italians & Portuguese not many English people there so felt very isolated!!!! for the first 10 days till more british people arrived but holiday was ruined by then especially when this was out 25 wedding anniversary staff very friendly & food very good so much choice something for everyone but rooms let this down not as described and nothing like the pictures on the love holidays website and paid extra for transfers which never turned up so this didn't start well . Flys & mosquitoes a problem every day bitten even with repellent on & flys everywhere in the day time but no preventtion in place to stop them , complained to hotel after we got home but went on deaf ears not interested at all ,so which we though was going to be a lovely holiday turned out to be not what we expected & ruined our special anniversary....
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Date of stay: September 2023
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Trip type: Traveled as a couple
Room Tip: Don't book if your English not many people to speak to & lots of steps & ramp down to the beach
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Jenny Taylor T wrote a review Jul 2023
1 contribution
+1
After reading some negative reviews after booking this hotel, we were dubious as to what we would find on arrival. We were in a large group of 12 family and friends (including teenagers). And we’re there for two weeks, we didn’t want to leave. While I agree this is not 5 star as you would expect in Europe, the hotel was very clean, the rooms were nice and the food was excellent, always lots of choice even for fussy eaters. If you are going to Cape Verde you know it’s for a relaxing holiday, there is not much to do, we did a quad bike tour and we went snorkelling, both were fun and great ways to see the island including stopping off in local villages. The entertainment team at the hotel work really hard during the day and night to offer something for everyone, Please do not be put off by negative reviews, we have no complaints and we had an amazing holiday, the beaches are stunning and the sea is warm and we managed to go in for a swim every day, despite people saying on here it’s not safe! We had so many laughs, we danced ate and drank as you would expect at an all inclusive, we would go back!
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Date of stay: July 2023Trip type: Traveled with family
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There are more places to choose from in the Boa Vista area.
PRICE RANGE
$180 - $224 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
iberostar club boa vista hotel boa vista
FORMERLY KNOWN AS
Iberostar Club Boa Vista
LOCATION
Cape VerdeBoa Vista
NUMBER OF ROOMS
276
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VOI PRAIA DE CHAVES RESORT - Updated 2023 Prices & Resort (All-Inclusive) Reviews (Cape Verde/Boa Vista)

Frequently Asked Questions about VOI Praia de Chaves Resort
What are some of the property amenities at VOI Praia de Chaves Resort?
Some of the more popular amenities offered include a swimup bar, a pool, and an on-site restaurant.
Which room amenities are available at VOI Praia de Chaves Resort?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at VOI Praia de Chaves Resort?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at VOI Praia de Chaves Resort?
Yes, parking is available to guests.
Are there opportunities to exercise at VOI Praia de Chaves Resort?
Yes, guests have access to a pool, a fitness center, and fitness classes during their stay.
Does VOI Praia de Chaves Resort offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at VOI Praia de Chaves Resort?
The staff speaks multiple languages, including English, French, German, and Portuguese.
Does VOI Praia de Chaves Resort have any great views?
Yes, guests often enjoy the ocean view available here.
Is VOI Praia de Chaves Resort accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.