The Phoenix Inn Resort in North Creek is the Gore Mt. Region's premier accommodation and dining destination. Guests enjoy 30 oversized and well appointed guest rooms, a fitness center, sauna, spa services, and the newly expanded Trappers Tavern-Restaurant. In any season enjoy a family getaway, vacations, meetings, weddings, banquets, and conferences.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Business
Romantic
Languages Spoken
English, Spanish
Location
307 Main St, North Creek, NY 12853
Phoenix Inn Resort
20 reviews
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
I was so scared by the reviews but this was the only place that was open and accepted 1 night so we took it. The reviews were Love it or Hate it. We had the deluxe room with the fire place and Jacuzzi. I was surprised to see the hotel was re built in 1990. The rooms must have been almost dated when they finished them with the gold features and the phone in the bathroom. But these things do not bother me Check in was easy, the pool was nice. The room was clean and quiet, the bed comfortable. We had a supplemental AC unit in our room . I am not sure if they were having problems with the AC or if because it is Deluxe they want to make sure we are comfortable. I saw one other unit with the AC Added to the window .This was way nicer than many reviews. As someone told me after covid no one wants to work anymore making the owners be the house keepers, the cooks and the Concierge. They sometimes have to close half the hotel because there is no staff and that increases the rates per room .This is no fault of the pore hotel owners . So If you are worried bring Clorox wipes and give them a break. But this was a 4 for me . Very Pleased
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Date of stay: August 2021
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We were attending a function in the area and needed a room for the night. We arrived at 2PM to check in and waited for over 10 minutes for someone to come to the front desk. We knew that check-in wasn't until 3PM but wanted to get a key since we wouldn't return until later that evening. On our return to the hotel we realized no room number was assigned to us so again, we had to wait since no one was at the front desk. We finally went to the restaurant to get assistance. Also, on our way out in the morning, you guessed it, no one at the front desk! In the room we found the following: Only enough coffee for one (There was a small pot by the front desk but it never had coffee in it); The sliding shower door was difficult to open; Water stains were visible on the ceiling; The bath towels were smaller than standard (Usually hotel towels are larger than home towels); Also, if you like to watch a little television your in luck; one of the smallest flat screens I've seen in a hotel was on the wall. The point I'm making is that, while each item (except manning the front desk!) was not critical they start to add up. You shouldn't charge 5 star prices when you act like a 2 star hotel. Now, I understand that the hotel has recently gone through a change of ownership and maybe they might get the bugs ironed out, I suggest they do it quickly.
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Date of stay: August 2020
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
There is no housekeeping services "due to covid" but the hotel doesnt require mask. The rooms outlets are very faulty, if I were to plug in a charger into one of the ports, the lights upstairs would flicker and the outlet would no longer work. The internet drops every so often as well. (For late night arrival) There is only one woman -the owner- working the front desk and the entire hotel, which is why you have to text her to let you know you've arrived. Also for the "suite" the downstairs bathroom has a phone directly above the toilet paper, and because of this the dusty telephone cord lays on top of your toilet paper. For over $300 a night I would expect better.
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Date of stay: July 2021Trip type: Traveled with family
Room Tip:Â This hotel is on the outskirts of town so be prepared to drive far. And there is not internet...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We spent 4 nights there, in a beautifully kept suite, where the owner/manager made us feel very welcomed. We had total access to her, in case we needed anything. The first night we went out to dinner, (because of Covid they were closed Monday and Tuesday nights). and the first restaurant we went to had very few vegetarian options, maybe just one. So we left. We went to another (German) restaurant and I ordered a salad and it was terrible. I took 2 bites and had to leave it. My husband chose some meat dish, which he ate but was not very impressed with the way it was cooked. We asked for out check, paid and left, The following night we bought some cheese, veggies and wraps and made our own dinner in our room. Finally they opened up for dinner on our third night and it was very good. Service was super nice, staff was in general very nice. Our forth night we ate there again and it was the same nice experience. The place is very big and beautiful. Everybody was super nice and we will for sure go back next time we go skiing at Gore Mtn. The reviews to the right must have been for the former owners. We were treated very well. Covid and all, everybody was super nice to us. There's a super nice gym with saunas and machines, very very clean. There's a really nice swimming pool which of course due to the winter, we didn't use. Will definitely return.
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Date of stay: December 2020
Rooms
Location
Service
Room Tip:Â Just be specific in what you want.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Came to Gore Mountain for a competition and choose this place because it looked like one of the nicer places in the area. Supposedly they are remodeling but they have a long way to go. Our room had huge buckels and bulges in the carpet, I kept tripping over them. Beds were not great but decent. Comforters available but not certain they are washed after every stay by the looks of how they are stored. There is a tub but not enough hot water to fill it. Each room has own hot water tank and they claim you just need to wait a few minutes after first shower but we waited three hours and still not enough hot water. It was 10 degrees below zero so a hot bath or shower would have been nice but you get maybe 4 minutes. The towels are terrible- like thin rags. The TV is old and the major channels have no sound and no smart TV to use any apps. Luckily there was wifi and we had a computer to watch super bowl. Others wrote the restaurant was good and I am not sure what they ate but our food was terrible. Soup, salad, french dip, calamari and all of it was bad. No flavor, meat was chewy. The shuttle to the mountain does not exist. Seems there is just the owner on staff and no help so if you need something late you may not get help. While the owner is kind, she isn't willing to discount you or offer you anything if there is an issue. Unfortunately this small town has been devastated by COVID so the other night we were there, nothing was open for dinner so PBJ in our room was our only option. This place has potential to be very charming but they have a long way to go and its WAY WAY to expensive- she can charge this because there is nothing else. If we go back we will stay towards St George and not in North Creek. This hotel could at least have nice linens/ a smart TV to help while they work through the remodel, if they even remodel.
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Date of stay: February 2022
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The hotel AND restaurant combined had 2 staff members working during peak season. The room was NOT cleaned upon arrival (hair, flossers, trash on floor). The elevator and pool are broken. No ice machine. One microwave for hotel and NO refrigerators. Mold on ceilings and coming through walls. It needs updating desperately. We left for skiing after requesting the hair and trash e removed from our room to find they left it WIDE open with all of our belongings and NO front desk staff. They just leave a phone number to call if you have trouble. It was so dirty we will be lucky if we don’t come home with a disease.
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Date of stay: February 2022Trip type: Traveled with family
Room Tip:Â You would be better off at any other hotel or driving further. The owner does not care about the...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I took this place because it was close to Gore. It is only a five minute drive to the mountain. I took the duplex room. It was perfect. Downstairs was the sitting area with a sofa bed, mini fridge and full bathroom. Upstairs had the king size bed and a very large bathroom with a jacuzzi bath. I placed my college age son downstairs and I stayed upstairs. After skiing I took a hot jacuzzi bath. The owner tries to make it a bit upscale by adding some classy touches such as bath salts, paper slippers for walking inside. The hotel restaurant was very good. I had the short ribs for dinner which were very moist and flavorful. The hotel has a nice common area with fireplace and chairs. The owner just took over and is doing her best to make everyone feel comfortable. I would definitely stay here again.
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Date of stay: December 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Our family all enjoyed this hotel, including dinner in the rustic Trapper's restaurant within, next to the main dining room. Our bedroom's quaint wallpaper and gentle, refined interior decorating made us wonder if we had stepped about 100 years into the past, but it was fun. We also enjoyed reading the book placed in the room, about the adventures that a prior resident had had in the region hundreds of years before. That, and the hotel's reading room, gave context to our journey and outdoor activities in the Adirondacks.
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Date of stay: September 2022
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We arrived in the 13th , there was suppose to be shuttles to the slopes but found out that they canceled them during the week days and only running during the weekends, It was Friday morning & had no way of getting to the slopes (we came by train from NYC) no Uber ,no Taxi was not available. We went to the front desk , Diana who runs the place was not sure why the shuttle was not available but offered to take us to the slopes & back in the afternoon. What I can say is she is there to accomadate you and make your stay as nice as possible, she is very sweet. I would stay here again & there are shops & a supermarket 1 block away. Danny
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Date of stay: January 2022
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Very disappointed. No one at front desk at check in. Room was d.i.r.t.y. No use complaining because the person who was working the desk had told us she cleaned the room(not) and also worked as bartender. From trash left under the sink, a dirty towel folded as if clean (and make up on it when opened), dead bug on the floor and clearly not wiped down. The hall smelled. The hall way was also dirty. I could have given some grace for being short staffed but the price for what you didn't get was ridiculous. I couldn't wait to leave. Only ok thing was the bar ambiance and convenience.
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Date of stay: September 2021Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
There are more places to choose from in the North Creek area.
ALSO KNOWN AS
the copperfield hotel north creek
FORMERLY KNOWN AS
The Copperfield Inn Resort
LOCATION
United StatesNew YorkNorth Creek
NUMBER OF ROOMS
30
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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