We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
As the preferred hotel partner of Seneca Niagara Resort & Casino, Sheraton Niagara Falls offers every guestroom up to $80 in casino credits. We are also connected to the casino via enclosed walkway. In addition to being just a short walk from the Falls and the Canadian border, we offer a variety of amenities and dining options right on-property. The Reef Beach Club features Niagara USA’s largest indoor pool sporting a shark tank and coral reef lagoon for the kids to enjoy, while the parents unwind in our hot tubs. Our newest feature, the HydroSpa, is the perfect place for relaxation after an adventurous day in Niagara Falls. Our on-site dining options include TGI Fridays, Rainforest Cafe and a full-service Starbucks. Every guestroom features the Sheraton Signature Sleep Experience, refrigerator, microwave, free WiFi, and complimentary Starbucks Coffee.
I have never had such good service at any hotel I’ve been too this is my first time and it won’t be my last the customer service at the front desk was phenomenal and he service in all the restaurants were exceptional I can’t believe I can’t thank you enough for having such good staff and then cleanliness was superb overall I was very happy
Upon arrival we were greeted with a very friendly and helpful receptionist who recommended to go see the falls at night as they were all lite up which we didn’t know about and it was amazing to see. Room was very clean and comfortable.Only point I would mention is to make the breakfast clearer as we were not told that we had to get tokens from reception before we ordered. Would have been easier to have been given them upon check in. All in all a great stay with lovely reception staff!
I had below booking at your hotel. The client had given his credit card at the time of check in just for incidentals. His credit card was charged for USD 200 and the money has not been refunded yet. It was suppose to be blocked only.
Kindly refund the money back on his card.
Hotel Confirmation Number: 108852837 - raw Client: Mr. Pinkal Rambhia Mr. Uday Mandalaya
Check In: 11 Jul 2018 Check Out: 12 Jul 2018 HotelName,City: Sheraton at the Falls Hotel,Niagara Falls Rating: FourStar Address: 300 Third Street 14303 Niagara Falls NY USA ZipCode: 14303
We had an overnight shopping package and we could have stayed longer, it was great. Clean, wonderful service, lots of amenities. The pool and hot tub were clean, the Starbucks and TGIFridays was perfect for our needs.
Made our stay so amazing- thank You to the awesome staff with great energy! We REALLY liked Andrew !!! The rest of our amazing staff Blake, Anna, Amber and Monique thanks for being surfy. They were able to keep us comfortable in a hotel with 100 hockey teams
None of the hotels on the US side have a view of the falls. We stayed at the Sheraton on US side and could see the mist and the fireworks from our window. About a 5-10 minute walk to the falls from there. Great hotel if you... More
None of the hotels on the US side have a view of the falls. We stayed at the Sheraton on US side and could see the mist and the fireworks from our window. About a 5-10 minute walk to the falls from there. Great hotel if you decide to stay there.
The spa suite is absolutely AMAZING. You won’t find a better or more romantic suite anywhere.... custom bedding, brand new, huge soaking tub, steam shower with 2 foot rain head , 4 body jets and custom wand. Two led... More
The spa suite is absolutely AMAZING. You won’t find a better or more romantic suite anywhere.... custom bedding, brand new, huge soaking tub, steam shower with 2 foot rain head , 4 body jets and custom wand. Two led fireplaces, electronic art , 2 huge tv custom lights, mini bar, dual vanities and make up area special amenities and even room for in room massages . Truly a magical experience.