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Sheraton Niagara Falls

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Traveler (467)
Room & Suite (173)
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Overview
Hotel website
300 Third Street, Niagara Falls, NY 14303-1102 See on map
AMENITIES
Free Wifi
Parking
Breakfast Available
Pool
Restaurant
Room Service
Suites
4 Star accommodation
Additional information
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Rooms
Oct 7Oct 8
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,715)
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2,528 results
Traveler rating
1,412
672
260
91
93
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LanguageEnglish
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1,412
672
260
91
93
Show reviews that mention
All reviewsrainforest cafetgi fridaysacross the streetshark tankthe club loungefamily suitepool areawalking distanceconvention centercanadian sidefront desk stafffree parkingnew yorkrainbow bridgebeds were comfortablestate parkstarbucks
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1 - 5 of 2,528 reviews
Reviewed today

The hotel itself was nice. Spa was o.k. Nothing exceptional. Basically self service. TGIF was overpriced and food was terrible and portions were unbelievably small. Starbucks was exceptional and very nice to have! We didn't eat at the Rainforest Café for fear it would be...More

Review collected in partnership with this hotel
Thank twiggmickay
Hotel's Favorite
Reviewed July 24, 2018

Coming from years studying the Hospitality industry, i would have to say this is by far the best hotel a person could stay at whether for business or family vacation, the lobby was beautifully done, the front desk agents were trained and very knowledgeable about...More

2  Thank Joseph C
Response from Victor L, Manager at Sheraton Niagara FallsResponded July 25, 2018

Joseph On behalf of the Sheraton Niagara Falls we are all so happy that you have enjoyed your stay with us and experienced all that we have to offer. Our staff works very hard to ensure our guests happy while they visit us and are...More

Reviewed yesterday

Come stay here!!!! This is a great hotel, great location, great employees, outstanding concierge service, the hotel needs a helicopter pad on the roof, the housekeeping service is great !!!! Specifically, Pamela in housekeeping was excellent, and Adam and Amber at the Front desk exceeded...More

Review collected in partnership with this hotel
Thank redmondeason56
Response from VictorL4390, Manager at Sheraton Niagara FallsResponded yesterday

Thank you very much for staying with us at the Sheraton Niagara Falls and I am glad that Pam was able to assist you. I will also be happy to pass on your comments about Adam and Amber at the Front Desk. We hope to...More

Reviewed 2 days ago via mobile

We have been traveling for two and a half weeks in the us. We have had many hotels but there was not one as good as this one. At the reception they were very friendly, the hotel had many amenities and the room was clean...More

Thank Wilalbert
Response from VictorL4390, Manager at Sheraton Niagara FallsResponded today

Thank you very much for staying with us at the Sheraton Niagara Falls. I am glad to see that you enjoyed yourselves. Please find the time to come back and visit us again. Thank you

Reviewed 2 days ago via mobile

Spent one night here before flying home. You must book a falls view room, no point being bang opposite the falls and not having a view. Our window faced the American falls (the Canadian are the more spectacular) the room was large with 2 Queen...More

Thank stuwen
Response from VictorL4390, Manager at Sheraton Niagara FallsResponded today

Thank you for choosing to stay with us at the Sheraton Niagara Falls. We hope that we get to see you again soon.

View more reviews
About
Description
As the preferred hotel partner of Seneca Niagara Resort & Casino, Sheraton Niagara Falls offers every guestroom up to $80 in casino credits. We are also connected to the casino via enclosed walkway. In ...More addition to being just a short walk from the Falls and the Canadian border, we offer a variety of amenities and dining options right on-property. The Reef Beach Club features Niagara USA’s largest indoor pool sporting a shark tank and coral reef lagoon for the kids to enjoy, while the parents unwind in our hot tubs. Our newest feature, the HydroSpa, is the perfect place for relaxation after an adventurous day in Niagara Falls. Our on-site dining options include TGI Fridays, Rainforest Cafe and a full-service Starbucks. Every guestroom features the Sheraton Signature Sleep Experience, refrigerator, microwave, free WiFi, and complimentary Starbucks Coffee. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Room Service
Restaurant
Fitness Center with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Bar/Lounge
Banquet Room
Breakfast Available
Business Center with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Indoor pool
Laundry Service
Meeting Rooms
Microwave
Multilingual Staff
Pets Allowed ( Dog / Pet Friendly )
Refrigerator in room
Sauna
Self-Serve Laundry
Wheelchair access
Beachfront
Free Parking
Spa
Breakfast included
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
GreenLeaders Bronze level
Certificate of Excellence
Hotel Style
Romantic
,
Business
,
Onsen
Room types
Suites, Family Rooms
Hotel class
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
GreenLeaders Bronze level
Certificate of Excellence
Contact Information
Hotel Style
Romantic
,
Business
,
Onsen
Room types
Suites, Family Rooms
Number of rooms
392
Price range
$146 - $343 (Based on Average Rates for a Standard Room)
Also Known As
Sheraton At The Falls Hotel Niagara Falls
,
Crowne Plaza Niagara Falls
,
Niagara Falls Crowne Plaza
Location
United States > New York > Niagara Falls
Hotel class
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
GreenLeaders Bronze level
Certificate of Excellence
Contact Information
Hotel Style
Romantic
,
Business
,
Onsen
Room types
Suites, Family Rooms
Number of rooms
392
Price range
$146 - $343 (Based on Average Rates for a Standard Room)
Also Known As
Sheraton At The Falls Hotel Niagara Falls
,
Crowne Plaza Niagara Falls
,
Niagara Falls Crowne Plaza
Location
United States > New York > Niagara Falls
Photos
Traveler (467)
Room & Suite (173)
Dining (23)
Pool & Beach (18)
Business Center & Event Rooms (5)
Family and Play Areas (4)
Nearby
Nearby HotelsSee all 53 hotels in Niagara Falls
The Giacomo
1,000 reviews
.15 miles away
Red Maple Inn by The Falls
205 reviews
.16 miles away
Quality Hotel & Suites At the Falls
660 reviews
.17 miles away
Seneca Niagara Resort & Casino
1,636 reviews
.18 miles away
Nearby RestaurantsSee all 316 restaurants in Niagara Falls
Third Street Retreat
218 reviews
.17 miles away
Savor
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.17 miles away
Zaika Indian Cuisine
443 reviews
.17 miles away
The Western Door
244 reviews
.08 miles away
Nearby AttractionsSee all 116 attractions in Niagara Falls
Niagara Falls Observation Tower
845 reviews
.23 miles away
Niagara Falls USA Official Visitor Center
254 reviews
.21 miles away
Seneca Niagara Casino
1,606 reviews
.08 miles away
St. Mary of the Cataract R. C. Parish
34 reviews
.15 miles away
Questions & Answers
Ask a question
Michelle D
September 8, 2018|
AnswerShow all 3 answers
Response from Taymoc |
The spa suite is absolutely AMAZING. You won’t find a better or more romantic suite anywhere.... custom bedding, brand new, huge soaking tub, steam shower with 2 foot rain head , 4 body jets and custom wand. Two led... More
1
Vote
TPGConnecticut
August 14, 2018|
AnswerShow all 4 answers
Response from tldonal | Reviewed this property |
Not 100% sure I’d call. But I do remember seeing dogs in the hotel.
0
Votes
Ianna H
July 25, 2018|
AnswerShow all 3 answers
Response from L9904IKdebbiec | Reviewed this property |
We were not charged a pet fee but we had to stay on the 2nd Floor, the family floor, I think that's what they called it. Additional tip, if you plan on going over to the Canadian side with your pupper, make sure you have a... More
1
Vote
Room Tips
"Beds were very lush. However, they were so soft that I had a severe backache every night we stayed..."
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"Try to not accept a room near the elevators if possible."
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"Put a night light in the bathrooms. Put a door knocker on each exterior door."
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"Keep up the excellent work."
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