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The Holiday Inn Niagara Falls

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The Holiday Inn Niagara Falls
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688 Reviews from our TripAdvisor Community

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Showing 618: English reviews
Perrysburg
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed September 3, 2013

My husband and I had just spent two wonderful nights on the Canadian side of Niagara Falls, then we crossed the river and checked into the Holiday Inn in Niagara Falls NY. How very disappointing. I thought I had booked a nice room, but there is only so much you can discern online. The room was a "suite"; which means... More 

Helpful?
1 Thank OhioGal1959
Gayle N, Front Office Manager at The Holiday Inn Niagara Falls, responded to this review

Dear OhioGal1959, Thank you for your considerate review on our hotel I would like to apologize for an inconvenience you experience while staying with us. It is our goal to consistently provide superior service and accommodations at our hotel and your comments are very important to us. We rely on you, our guest, to let us know how we are... More 

Mannheim, Germany
Level Contributor
43 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed September 2, 2013

The room was clean and spacious, the breakfast was OK (good, but nothing to rave about), and the falls and everything you want to see & do are just two blocks away. All in all, a nice place to stay if your in Niagara Falls.

Helpful?
Thank JoRichter
Rollingstone, Minnesota
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed September 2, 2013

If you can, stay on the Canada side. Niagra NY is a rundown city. This hotel was old and the rooms smelled musty and had little moths on the floor. The room has a laminate floor instead of carpet. The pillows were half the size of a standard pillow. The bathroom was clean. The staff was very friendly but scary... More 

Helpful?
Thank Connie M
Gayle N, Front Office Manager at The Holiday Inn Niagara Falls, responded to this review

Dear Connie M, I would like to thank you for your considerate review on our hotel. We are pleased to know that our staff was accommodating to you on your vacation. I apologize for any inconvenience you experienced while staying at our property. The city of Niagara Falls and Niagara Falls State park is currently under a multi-million dollar renovation.... More 

Jakarta, Indonesia
Level Contributor
63 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed August 29, 2013

We stayed here only for 1 night, our main purpose is only to see the falls. We were satisfied with the hotel even though we checked in only at 330AM. The hotel staff was very friendly to us. The room is comfortable and it met our needs. The toilet was also clean. Overall we were satisfied. The breakfast buffet was... More 

Helpful?
Thank Vini_D
West Hartford, Connecticut
Level Contributor
32 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
2 of 5 stars Reviewed August 25, 2013

I can only say two good things about my 2 night stay here - the bed was comfortable and the location is convenient. However, many other hotels are also conveniently located. Now the problems. First off when I checked in, staff was not friendly. Not rude, but not really interested in the guests. They gave the people in front of... More 

Helpful?
1 Thank hsam
Gayle N, Front Office Manager at The Holiday Inn Niagara Falls, responded to this review

Dear Hsam, thank you for taking the time to post your comments on our location. It is great to know you appreciated our convenient location and that our beds provided a comfortable night’s sleep. We are truly sorry you found our hotel and the cleanliness of the room you received less than satisfactory. We take our guest comments very seriously... More 

Massena, New York
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 20, 2013

We had our parents' 50th wedding anniversary weekend at the Holiday Inn. We are very pleased with the whole process from the planning stages to the follow up e-mail to ensure everything went smoothly. Terri McDonald-Gale, Director of Sales was EXTREMELY helpful (and patient) in getting all the arrangements for the weekend organized and she made sure that every last... More 

Helpful?
Thank Tiffany B
Noida, India
Level Contributor
31 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed August 20, 2013

A very conveniently located. Arrived in the evening and after a quick check in, went for dinner at an Indian restaurant close by. The falls are a walking distance away. Whilst coming down for breakfast the fire alarm rang. Every body started rushing down the stairs. By the time we came down at the street, al clear was sounded. Learnt... More 

Helpful?
Thank rajeev_kanwara
IHGCare, Guest Relations Manager at The Holiday Inn Niagara Falls, responded to this review

Dear rajeev_kanwara, Thank you for taking the time to share your experiences. I would like to apologize for any inconveniences you may have experienced due to the fire alarm that occurred during your stay. I have addressed the mater with the respective department in order to avoid these unnecessary issues in the future. Once again thank you for bringing this... More 

Lexington, Kentucky
Level Contributor
38 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed August 11, 2013

The hotel was very conveniently located and cost much less than staying on the Canadian side. it is an older hotel but it was still very nice. We had a wheelchair accessible room. It was perfect. The bathroom was huge and fully accessible. The beds were comfortable. The staff was very friendly and helpful. The food in the restaurant was... More 

Helpful?
Thank Sanndy100
Bengaluru (Bangalore), India
Level Contributor
387 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 223 helpful votes
4 of 5 stars Reviewed August 10, 2013

This hotel is located conveniently close to several restaurants and one can walk to the falls though it would take 15 to 20 minutes of brisk walk. Rooms are convenient and spacious. However the staff should give some more options for the visitors for local site seeing as the only option they gave was more expensive than what one could... More 

Helpful?
Thank sridharan2013
Cherry Hill NJ
Level Contributor
36 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
3 of 5 stars Reviewed August 7, 2013

One of the best place to stay on the U.S. side of falls. But that is not saying much!! If you go to falls, stay on the Canada side!! Close to casino and walking distance to falls. But not much in area, do not walk three to four blocks away from hotel, NOTHING there very low end stores and feels... More 

Helpful?
1 Thank sunmon
IHGCare, Guest Relations Manager at The Holiday Inn Niagara Falls, responded to this review

Dear sunmon, Thank you for staying with us and providing us with your valuable feedback. We certainly do our utmost to make your stay comfortable and pleasant, so we are very pleased to note that you were satisfied with the level of service, facilities and the location of the hotel. The feedback we receive from our valued guests, like you,... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Our Niagara Falls hotel offers the perfect location on the New York and Canada border Welcome to the Holiday Inn Niagara Falls hotel. Located at the Ontario, Canada and New York border, our hotel at Niagara Falls is close to not only the falls but many other area attractions as well. Leisure travelers can enjoy our location because of its close proximity to the Niagara Falls. Our hotel puts you right at one of the most beautiful wonders of the world. Other attractions within five miles of our property include downtown Niagara Falls, the Maid of the Mist Boat Tour, Goat Island, Cave of the Winds, the Niagara Scenic Trolley and the Aquarium of Niagara. In addition to its close proximity to area attractions, our hotel near Niagara Falls is also close to many corporations, including the New York Power Authority, Americom, Noco Energy and Olin. In addition, the Niagara Falls International Airport (NIA) and the Buffalo International Airport (BUF) are less than 15 miles from our hotel. If you're looking for a family hotel in Niagara Falls, you've come to the right place. Our accommodations have your comfort in mind with amenities that include a heated, indoor pool and a fitness center. Other amenities include an on-site restaurant, a 24-hour business center and complimentary high-speed Internet access. When looking for the best Niagara Falls hotel, end your search at the Holiday Inn Niagara Falls. ... more   less 

Additional Information about The Holiday Inn Niagara Falls

Address: 114 Buffalo Ave, Niagara Falls, NY 14303-1211
Location: United States > New York > Niagara Falls
Price Range: $113 - $278 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Holiday Inn Niagara Falls 3*
Number of rooms: 189
Reservation Options:
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Also Known As:
The Holiday Inn Niagara Falls Hotel Niagara Falls
Holiday Inn Niagara Falls
Niagara Falls Holiday Inn
Four Points Niagara Falls
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