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Comfort Inn The Pointe

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Comfort Inn The Pointe
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842 Reviews from our TripAdvisor Community

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Showing 773: English reviews
2 reviews
5 of 5 stars Reviewed yesterday NEW

My family stayed at this Comfort Inn in August 2016 for two nights. Overall it was a very positive experience. You could walk out one door of the hotel and be close to the bridge leading to the park on the American falls side; or walk out the front lobby door and be about 1 1/2 blocks from the Rainbow... More 

Helpful?
Thank Randy B
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

We spent two nights at the Comfort Inn. The location and access to Niagara Falls state park is fantastic. Best location for the money. We had a nice room on the falls side and a great view of Canada from our window. We didn't need to use the car at all during our time in Niagara Falls.

Helpful?
Thank Marta R
Tricia M, General Manager at Comfort Inn The Pointe, responded to this review

Thank you for sharing your feedback. We love to hear what our guests have to say... so glad you enjoyed your stay and we hope you will visit with us again Tricia More 

Warwick, Rhode Island
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 days ago NEW

The hotel is ok. My room smelled of cigarette smoke, even though it's a smoke free hotel. It's nice and close to the falls and an easy walk to the bridge to go to Canada. The hallways and elevator were very hot. The lobby had ice cold water which was very refreshing. All in all, if the room didn't smell... More 

Helpful?
Thank 262debc
Tricia M, General Manager at Comfort Inn The Pointe, responded to this review

Please accept my sincere apologies for the issue you experienced with the smokey smell in your guest room. We are a non smoking facility and it is so disturbing that you would be subjected to this. I hope that it did not spoil your visit. Thank you for your feedback and we hope that you will visit with us again... More 

Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW via mobile

Out of all hotels this one was within footsteps from the park. We even saw fireworks on Friday night from the park at our room window. We did not use our car to go any where. We just walked across the street and we were at the park entrance. The hotel was great. Service and attention from staff was excellent.... More 

Helpful?
1 Thank Trujal
Tricia M, General Manager at Comfort Inn The Pointe, responded to this review

We certainly hope you find your way back to Niagara Falls and stay with us again. Your recommendation and feedback is so appreciated Tricia More 

Harvest, Alabama
Level Contributor
31 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

This was our first trip to the falls, and the Comfort Inn is a very good place to stay. The amenities are nice, but it the location that truly makes this a wonderful place to stay while visiting. You are literally right across the street from the Falls, and just a short walk to Goat Island and the Bridal Veil... More 

Helpful?
1 Thank SABemish
Tricia M, General Manager at Comfort Inn The Pointe, responded to this review

Thank you for spending your first trip to Niagara Falls with us, and we hop it will be one of many! Your recommendation is so appreciated. We are delighted you enjoyed your visit Tricia More 

Philadelphia, Pennsylvania
Level Contributor
25 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 1 week ago

A clean, attractive hotel with moderate view of falls from upper levels. The rooms are all in good condition and relatively new. The beds were comfortable, and we appreciated being able to open the windows. The continental breakfast was acceptable, but very, very busy, and not all of the other guests know how to be polite. There was no business... More 

Helpful?
Thank hiking_to_retirement
Tricia M, General Manager at Comfort Inn The Pointe, responded to this review

Thank you for sharing your feedback with us - we love to hear from our guests. Your recommendation is appreciated and we hope you will visit again Tricia More 

Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago via mobile

Hard to find front door, but once we found it, comfort inn was great location to visit both sides of the falls. Room was clean and check in and out straight forward. Had a nice dinner at Wine on 3rd, excellent clam pasta. Breakfast not up to much, but over all very good.

Helpful?
Thank Stephen R
Tricia M, General Manager at Comfort Inn The Pointe, responded to this review

We're so glad you found us (sorry you had a difficult time). Thank you for the kind words and recommendation. Hope you can visit again Tricia More 

northumberland
Level Contributor
31 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 1 week ago

The service here was just great, the room was good also and the breakfast was decent too and just a bit better than the hampton inns we have used. The location is just great with the falls just across the street

Helpful?
Thank mickdicknick
Tricia M, General Manager at Comfort Inn The Pointe, responded to this review

Thank you so much for the positive feedback, we doo appreciate hearing from our guests. Hope you will visit with us again Tricia More 

Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

My friend and I have spent the last five days in this hotel. It is very clean, friendly employees and the breakfast is really great! This hotel is in walking distance to everything including the bridge to Canada. The only thing missing is a pool but that was okay with me!

Helpful?
Thank Patricia C
Baltimore, Maryland
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago via mobile

The location couldn't be better, just 4 minutes to the Niagara falls. The place is nice and staff as well. The room looks clean, however my mum complain about the carpet, and the cleaning behind the beds could be better, but for a 2 nights I think it is all right. The breakfast is Ok and you can make your... More 

Helpful?
Thank Ana O
Tricia M, General Manager at Comfort Inn The Pointe, responded to this review

Thank you so much for the feedback. I appreciate your mum's comments and will speak with the housekeeping staff. We do hope that you and your family will visit again. Tricia More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
The Comfort Inn "The Pointe" is ideally located at the entrance to the Niagara Falls State Park; it is the closest hotel to the Falls itself, a mere 400 yards from the brink of the majestic American Falls. The hotel is within walking distance to the Conference & Event Center Niagara Falls, the Niagara Falls Culinary Institute and the Seneca Niagara Casino. All of Niagara Falls attractions are within walking distance from our hotel, including the Maid of the Mist boat tour, Cave of the Winds, Goat Island and the Rainbow Bridge to Canada. We are only a short drive from the New York Power Authority's Power Vista, Historic Lewiston, Artpark, Old Fort Niagara, the Niagara Wine Trail and most of Niagara County's other attractions. All rooms feature complimentary wireless internet, 37 inch flat screen televisions with premium TV and movie stations. Many rooms offer splendid views of the thundering rapids, the State Park or the Canadian skyline. We offer all of our guests a complimentary hot breakfast buffet each morning available from 7am to 10am. We look forward to welcoming you to Niagara USA and the Comfort Inn "The Pointe" very soon. ... more   less 

Additional Information about Comfort Inn The Pointe

Address: 1 Prospect Pointe, Niagara Falls, NY 14303-1130
Location: United States > New York > Niagara Falls
Price Range: $84 - $232 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Comfort Inn The Pointe 2*
Number of rooms: 116
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Also Known As:
Comfort Inn The Pointe Hotel Niagara Falls
Comfort Inn Pointe
Comfort Inn Niagara Falls
Niagara Falls Comfort Inn
Comfort Inn The Pointe Niagara Falls
Hotel Style:
#5 Family Hotel in Niagara Falls
#6 Romantic Hotel in Niagara Falls
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