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Comfort Inn The Pointe

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Comfort Inn The Pointe
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868 Reviews from our TripAdvisor Community

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Showing 797: English reviews
Johannesburg, South Africa
Level Contributor
135 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
4 of 5 stars Reviewed yesterday NEW via mobile

Very basic hotel near falls . Value for money . Included free breakfast which is also very basic . But lot of restaurants around . Gift shop in the hotel . Rooms are big compare to other hotels I stayed in Manhattan

Helpful?
Thank RParbhoo
Ipswich, United Kingdom
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed yesterday NEW via mobile

Only 1 minute walk to the state park & 5 minute walk to maid of the mist. Rooms were lovely & clean. Breakfast was good with a varied choice. Staff were friendly. Would recommend & happy with choice to visit US side over Canadian side.

Helpful?
Thank AliceElizabeth89
Honolulu, Hawaii
Level Contributor
22 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

This hotel is walking distance to the Niagara Falls State Park and to the Rainbow Bridge. It has the biggest sitting area for a breakfast buffet I have seen. Breakfast is nicely displayed and constantly replenished. The pastries are brought in from local bakery and were good. Front desk are friendly and very knowledgable of the area. The hotel rates... More 

Helpful?
2 Thank 1983Linx
2 reviews
4 of 5 stars Reviewed 2 days ago NEW via mobile

Very nice King room. Walking distance to Maid of the Mist. Gift shop inside hotel. Walking distance to many restaurants. Friendly and helpful staff. Across the street from Niagara Falls Park. Free breakfast.

Helpful?
Thank anne w
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

We've stayed at the Comfort Inn The Pointe before and love its convenience to the Falls. The rooms are very clean and comfortable (and they have the BEST pillows!) and the staff is always friendly and helpful. The free breakfast is a nice touch, and the people working the breakfast can't do enough to help you. They're the best! My... More 

Helpful?
1 Thank Chuck D
tmezhir, General Manager at Comfort Inn The Pointe, responded to this review

Thank you so much for all the compliments - we are so glad you like our new bedding program. So sorry about the disturbance for m the other guests. We do hope that you will visit with us again. Tricia More 

Chicago, Illinois
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
1 of 5 stars Reviewed 5 days ago NEW via mobile

The best two girls at the desk are Ashley and Adele these girls are the best !!! They made are stay very enjoyable and they know the area very well .. they upgraded our rooms and made everything great !!we really enjoyed our stay and would highly recommend this hotel we will be back for sure !!!

Helpful?
2 Thank 50john1234
tmezhir, General Manager at Comfort Inn The Pointe, responded to this review

Thank you so much for the positive feedback and compliments on the staff. We appreciate the recommendation. We would love to hear from you to see what we could have done to improve your stay and boost our score Tricia Mezhir, General Manager More 

New York City, New York
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

This is one of the best choice hotels I've stayed in. It gets good reviews on Trip Advisor and those reviews didn't disappoint. The facility was clean and our room was great. The location was phenomenal. The thing that puts it over the top, though, was the staff. They went above and beyond to be helpful. They helped us plan... More 

Helpful?
1 Thank Daniel G
tmezhir, General Manager at Comfort Inn The Pointe, responded to this review

We so appreciate your comments. We strive to provide a warm and welcoming experience for all our guests. The staff truly enjoys making our guests have the best stay possible. Thank you so much for sharing and for the wonderful recommendation Tricia More 

Eagle, Idaho
Level Contributor
397 reviews
80 hotel reviews
common_n_hotel_reviews_1bd8 209 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed one night while we visited the areas, great great location. Recently remodeled hotel, clean and good customer service.quiiet nights sleep! Good breakfast, and as I said, Great location. Highly recommended !

Helpful?
2 Thank Mike T
tmezhir, General Manager at Comfort Inn The Pointe, responded to this review

Thank you so much for the compliments and recommendation We hop you will visit with us again Tricia More 

Easthampton, United States
Level Contributor
3 reviews
4 of 5 stars Reviewed 1 week ago

My wife and went to Niagra Falls for a short vacation.... What we found was a nice hotel with a good value which included breakfast. The room was clean when we got there, but noticed the room was just "fluffed up on following days". It could have been given a little bit more attention, but considering the that the area... More 

Helpful?
Thank Michael F
tmezhir, General Manager at Comfort Inn The Pointe, responded to this review

Thank you for sharing your feedback. We are glad you enjoyed your stay. I am sorry you were a bit disappointed with the Niagara USA side "after the holiday". We are working to create a more vibrant downtown area for our many visitors. I do hope that you will give Niagara USA another try Tricia More 

1 review
4 of 5 stars Reviewed 1 week ago

Stayed there for a night during the Labor day weekend. It was very close to both Cave of the wind and Maid of the mist attractions. Comfortable , clean and convenient. The staff were courteous and helpful.

Helpful?
Thank Abhishek kumar A
tmezhir, General Manager at Comfort Inn The Pointe, responded to this review

So glad you enjoyed you holiday weekend visit with us. We appreciate the compliments and recommendation Tricia More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
  • Free Parking
About the property
  • Wheelchair access
Things to do
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
The Comfort Inn "The Pointe" is ideally located at the entrance to the Niagara Falls State Park; it is the closest hotel to the Falls itself, a mere 400 yards from the brink of the majestic American Falls. The hotel is within walking distance to the Conference & Event Center Niagara Falls, the Niagara Falls Culinary Institute and the Seneca Niagara Casino. All of Niagara Falls attractions are within walking distance from our hotel, including the Maid of the Mist boat tour, Cave of the Winds, Goat Island and the Rainbow Bridge to Canada. We are only a short drive from the New York Power Authority's Power Vista, Historic Lewiston, Artpark, Old Fort Niagara, the Niagara Wine Trail and most of Niagara County's other attractions. All rooms feature complimentary wireless internet, 37 inch flat screen televisions with premium TV and movie stations. Many rooms offer splendid views of the thundering rapids, the State Park or the Canadian skyline. We offer all of our guests a complimentary hot breakfast buffet each morning available from 7am to 10am. We look forward to welcoming you to Niagara USA and the Comfort Inn "The Pointe" very soon. ... more   less 

Additional Information about Comfort Inn The Pointe

Address: 1 Prospect Pointe, Niagara Falls, NY 14303-1130
Location: United States > New York > Niagara Falls
Price Range: $84 - $221 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Comfort Inn The Pointe 2*
Number of rooms: 116
Reservation Options:
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Also Known As:
Comfort Inn The Pointe Hotel Niagara Falls
Comfort Inn Pointe
Comfort Inn Niagara Falls
Niagara Falls Comfort Inn
Comfort Inn The Pointe Niagara Falls
Hotel Style:
#3 Best Value Hotel in Niagara Falls
#5 Family Hotel in Niagara Falls
#6 Romantic Hotel in Niagara Falls
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