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Comfort Inn The Pointe

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938 Reviews from our TripAdvisor Community

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Showing 860: English reviews
Syracuse, New York
Reviewed yesterday NEW

Just wanted to give a shout out to Betty at the front desk. We were in the area on a spur-of-the-moment overnight trip and we had booked a room at another hotel down the street. That hotel was very run-down and dirty and we left there with no refund and no place to stay. Betty not only found us a...

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Helpful?
Thank 2casinolovers
Reviewed 5 days ago NEWvia mobile

My husband and I stayed here for our anniversary, it was a little difficult to find but once we did you can't miss it. It is walking distance to everything we loved that we did not have to use our car the entire time we were there. Our room faced the park which was a wonderful room and site to...

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1Thank Darryl F
tmezhir, General Manager at Comfort Inn The Pointe, responded to this review

Thank you so much for spending such a special occasion with us. I want to than you so much for your recommendations. Please accept my apologies on the less than friendly staff you encountered. We take great pride in our friendly staff, and I am deeply disappointed that we fell short with your stay. All rooms should have the amenities...

Virginia Beach, United States
Reviewed 1 week ago NEW

This hotel has lots of quiet yet subtle amenities that are sure to please. I have stayed here on more than one occasion because of their wonderful breakfast bar, clean rooms, ideal location and friendly customer service. For the location the price is just right.

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Helpful?
Thank William J
tmezhir, General Manager at Comfort Inn The Pointe, responded to this review

Thank you so much for taking the time to share your feedback. We so appreciate your business and look forward to your next stay with us. We would love to know what we could do to improve Tricia Mezhir, General Manager

Hollywood, Florida
Reviewed 1 week ago via mobile

Comfort Inn The Pointe is a great choice when visiting the Falls. You can hear the falling water from your room. Niagara Falls State Park is right across the street. This hotel has the fastest wifi I've ever encountered. We downloaded 2 entire movies in record time. The complementary breakfast buffet was adequate. There is always water, coffee & a...

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Helpful?
Thank Biged420
tmezhir, General Manager at Comfort Inn The Pointe, responded to this review

Thank you so much for the for the compliments and recommendations. We so appreciate your feedback and are delighted you enjoyed your visit. Tricia Mezhir

Mohali, India
Reviewed 1 week ago

The transition to Autumn means cooler temperatures, heartier foods, harvest festivals, and leaves that change into beautiful colors.With a little planning and foresight, you can take advantage of the Comfort Inn The Pointe. This is one of the wonderful place to stay.

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Thank sharma30alka
tmezhir, General Manager at Comfort Inn The Pointe, responded to this review

Thank you so much for the compliments and recommendation. The fall is indeed a beautiful time in Niagara USA! Tricia Mezhir, General Manager

United States
Reviewed 1 week ago via mobile

This is the best location to stay when visiting the Niagara Falls, it is practically in the park itself. We were checked in swiftly, the double queen room was clean and spacious. We started our walk to the falls right after checked in. Staying so near we were able to do both the night and morning view of the falls....

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Thank bmay55
tmezhir, General Manager at Comfort Inn The Pointe, responded to this review

Thank you so much for the recommendation and review. We so appreciate your kind words and hope that you will visit again Tricia Mezhir

Manila, Philippines
Reviewed 2 weeks ago via mobile

When visiting Niagara Falls and stay at American side, this Comfort Inn will be a great choice. 5 minutes walk and your at the falls, free parking, included hot breakfast. Not sure if it's a new hotel but our room was new, clean and with the most comfortable kings bed of all the Comfort Inn we stayed on our trip.

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Helpful?
Thank Thomas C
tmezhir, General Manager at Comfort Inn The Pointe, responded to this review

Thank you so much for the compliments and recommendation. We are so pleased that you like our new bedding program - everyone needs a good nights sleep Hope that you will visit again Tricia Mezhir

Orangeville, Canada
Reviewed 3 weeks ago

Walking distance to the American falls as well as seneca casino. Short drive to Buffalo. 30 minutes. Very comfortable room, helpful staff at the front desk. Very close to border crossing. Have stayed here before and will again.

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Thank mckshaw1218
tmezhir, General Manager at Comfort Inn The Pointe, responded to this review

Thank you so much for staying with us again, We so appreciate your business and recommendation. We look forward to you next visit Tricia

Webster, New York
Reviewed 3 weeks ago

Very modern, clean newly upgraded hotel right next to the state park at Niagara Falls. The falls and rapids are just a short walk from the hotel! Falls St. is easily accessible where there are lots of activities.

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Thank Westglass
tmezhir, General Manager at Comfort Inn The Pointe, responded to this review

Thank you so much for the compliments and recommendation. We hope you will visit again Tricia

Panama City Beach, Florida
Reviewed 3 weeks ago

This hotel had several pros and cons for us. We enjoyed the location and the hotel was spotless. We asked for a roll away bed and it came very quickly. The front desk staff were very kind to us when we had questions. The breakfast area on floor LL was laid out well to avoid congested areas. The cons for...

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Helpful?
Thank elainmir2016
tmezhir, General Manager at Comfort Inn The Pointe, responded to this review

Thank you so much for sharing your feedback. First, let me apologize for the unfortunate housekeeping issue you experienced, and the attitude of the housekeeper. That is not typical of your staff service standards and I am deeply disappointed. I will speak with the housekeeping team so that if does not occur again. Your suggestion for hot chocolate at the...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Business Center with Internet Access
  • Breakfast Available
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
The Comfort Inn "The Pointe" is ideally located at the entrance to the Niagara Falls State Park; it is the closest hotel to the Falls itself, a mere 400 yards from the brink of the majestic American Falls. The hotel is within walking distance to the Conference & Event Center Niagara Falls, the Niagara Falls Culinary Institute and the Seneca Niagara Casino. All of Niagara Falls attractions are within walking distance from our hotel, including the Maid of the Mist boat tour, Cave of the Winds, Goat Island and the Rainbow Bridge to Canada. We are only a short drive from the New York Power Authority's Power Vista, Historic Lewiston, Artpark, Old Fort Niagara, the Niagara Wine Trail and most of Niagara County's other attractions. All rooms feature complimentary wireless internet, 37 inch flat screen televisions with premium TV and movie stations. Many rooms offer splendid views of the thundering rapids, the State Park or the Canadian skyline. We offer all of our guests a complimentary hot breakfast buffet each morning available from 7am to 10am. We look forward to welcoming you to Niagara USA and the Comfort Inn "The Pointe" very soon. ... more   less 

Additional Information about Comfort Inn The Pointe

Address: 1 Prospect Pointe, Niagara Falls, NY 14303
Location: United States > New York > Niagara Falls
Price Range: $74 - $211 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn The Pointe 2.5*
Number of rooms: 116
Reservation Options:
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Also Known As:
Comfort Inn The Pointe Hotel Niagara Falls
Comfort Inn Pointe
Comfort Inn Niagara Falls
Niagara Falls Comfort Inn
Comfort Inn The Pointe Niagara Falls
Hotel Style:
#5 Family Hotel in Niagara Falls
#6 Romantic Hotel in Niagara Falls
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Questions & Answers

Here's what travelers have asked, with answers from Comfort Inn The Pointe staff and other travelers.
38 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Very close to Niagara Falls State Park and Hard Roc Café. A few short blocks to Seneca Niagara Casino, definitely walkable.”
 of 5 bubbles 2casinolovers, yesterday | Read review
“Ask for a room facing the park.”
 of 5 bubbles Westglass, 3 weeks ago | Read review
“don't get a room near the ice machine you can hear that thing cranking out ice...”
 of 5 bubbles elainmir2016, 3 weeks ago | Read review
“Even though there isn't a view of "the Falls", a room on the river side of the building offers nice views of the area.”
 of 5 bubbles Jillo131, Dec 16, 2016 | Read review
“Ask for a room on higher floors for view of the rapids that run to the falls.”
 of 5 bubbles mattep_51, Dec 1, 2016 | Read review
5 of 5
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