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Four Points by Sheraton Niagara Falls

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Four Points by Sheraton Niagara Falls
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580 Reviews from our TripAdvisor Community

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Showing 534: English reviews
1 review
5 of 5 stars Reviewed 3 days ago NEW via mobile

My husband and I stayed her one night and absolutely loved it. Beautiful sunset on the river behind the bridge. Super clean, great views and the restaurant down stairs was perfect. Great food, great atmosphere. We had a wonderful stay.

Helpful?
Thank Heather J
Krabi Province, Thailand
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 4 days ago NEW

This will be only my own personal opinions to this hotel, but it is genuine feeling when I stayed there. We found the staffs there were no one friendly at all, may be the smiling and saying Hi, how are you? is not in the US culture. but I might hope too much, it's ok. We stayed there for 2... More 

Helpful?
Thank OnlyYuu
Hayesville, North Carolina, United States
1 review
3 of 5 stars Reviewed 5 days ago NEW

This location is advertised as pet friendly, but when I asked, they only accept certified service animals with papers. If you are traveling with a pet, be sure to call ahead to make sure they will accept your pet.

Helpful?
Thank Priscilla R
Peshtigo, Wisconsin
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

Very clean hotel. Well maintained with excellent staff. Close to all major attractions. Could not have picked a better hotel without paying high prices. Gave several discount cards for several eatting places.

Helpful?
Thank jjhartwig
Gradyville, Pennsylvania
Level Contributor
106 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
3 of 5 stars Reviewed 1 week ago

There are several pluses and minuses to staying here. 'Clean and modern hotel, about 15 minutes from the falls. View of river, in some rooms, but not falls. Room prices very reasonable. I would recommend having a car at your disposal. Although there is a shuttle available, it is not a private one run by the hotel. Rather, it makes... More 

Helpful?
Thank llovestotravel
Deanna D, General Manager at Four Points by Sheraton Niagara Falls, responded to this review

Dear llovestotravel, Thank you for choosing to stay with us here at the Four Points by Sheraton as well as writing us the review! We truly appreciate your comments and recommendations with regards to the design of the room and the suggestions you recommend as a traveler. Please know that we will share your suggestions and comments with our ownership.... More 

Prattville, Alabama
Level Contributor
54 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
2 of 5 stars Reviewed 1 week ago

This hotel is not in a real safe location from the surroundings maybe back when first built was. The staff is not real friendly for a Starwood hotel this is the worse one I have stayed in. Hallways had a bad odor don't know exactly what it was. The pictures that were suppose to be on the wall were on... More 

Helpful?
Thank tjcountry
Deanna D, General Manager at Four Points by Sheraton Niagara Falls, responded to this review

Dear Tjcountry, I am sincerely sorry to learn that you did not enjoy your stay with us nor did you find our staff to be friendly. It appears we fell short of providing you the best experience possible during your stay. With regards to the surrounding area, please know that our location is safe and definitely no reason for anyone... More 

las vegas
Level Contributor
72 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 99 helpful votes
4 of 5 stars Reviewed 2 weeks ago

stayed for just 1 night in August. arrived thinking it was in a seedy neighborhood but was pleasantly surprised at the location right on the river. Check in was easy. was offered a 2 for 1 cocktail at the bar. great views from their restaurant that has a deck where you can eat. Food was very good. service was excellent.... More 

Helpful?
Thank ilovenyc
Deanna D, General Manager at Four Points by Sheraton Niagara Falls, responded to this review

Dear Ilovenyc- We can't thank you enough for not only staying with us, but also for the great review! We are happy to hear that you enjoyed your stay as well as the amazing view our patio has to offer! We look forward to seeing you again soon! More 

Lindenhurst, Illinois
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago via mobile

Stayed three nights with husband and two teens in a two queen river view. We were on the 8th floor and had beautiful views of the Niagara River. Hotel was clean. Staff was great especially the concierge. Loved the restaurant Bella Vista with its riverfront dining and our awesome server Jordyn.

Helpful?
Thank BethD0515
Deanna D, General Manager at Four Points by Sheraton Niagara Falls, responded to this review

Thank you BethD0515 for staying with us and providing us with your feedback. We are pleased to hear that you and your family enjoyed your stay! We also appreciate recognizing Jordyn our Restaurant server! We hope to see you again during your next visit to Niagara Falls! More 

A TripAdvisor Member
4 of 5 stars Reviewed 2 weeks ago via mobile

The hotel is nice but, it's a bit away from downtown. There is a shuttle that will take you around and the hotel will give you free vouchers. It runs every hour so if you don't mind waiting you can take it back to the hotel or $15 taxi ride. Breakfast didnt look great and I wouldn't pay if I... More 

Helpful?
Thank A TripAdvisor Member
Deanna D, General Manager at Four Points by Sheraton Niagara Falls, responded to this review

Thank you for taking the time to write us a review on your recent stay. We appreciate your comments on the restaurant buffet as we have shared this info with our Food & Beverage Director. If you have the opportunity to contact me directly, I would appreciate receiving more detailed information, which would assist us on improvement. Unfortunately as you... More 

Level Contributor
40 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Great value with a central location. We found the rooms to be wonderful for the price with a nice view. Air conditioning was a little noisy. Only complaint. The pool area was large and great for the kids. Central location close to many nice or OK restaurants. Good service. We went with bikes and it was no problem to store... More 

Helpful?
Thank Stephenjohnallan
Deanna D, General Manager at Four Points by Sheraton Niagara Falls, responded to this review

Dear Stephenjohnallen, Thank you so much for taking the time to write the review! We are happy to hear that you were able to enjoy our indoor pool with the amazing view! We truly appreciate your valuable feedback regarding the ac in your room. We wanted you to be aware that we are in the process of replacing any units... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free Parking
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
GreenPartner Learn More
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Business Center with Internet Access
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Four Points by Sheraton Niagara Falls, situated on the waterfront, is perfect for weddings, vacations, or business. Our hotel has 141 rooms, 5,220 sq ft of meeting space, an indoor pool, and free wifi ... more   less 

Additional Information about Four Points by Sheraton Niagara Falls

Address: 7001 Buffalo Avenue, Niagara Falls, NY 14304-4001
Location: United States > New York > Niagara Falls
Price Range: $94 - $347 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Four Points by Sheraton Niagara Falls 3*
Number of rooms: 140
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Also Known As:
4 Points By Sheraton Niagara Falls
Four Points By Sheraton Niagara Falls Hotel Niagara Falls
Hotel Style:
#6 Family Hotel in Niagara Falls
#8 Romantic Hotel in Niagara Falls
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