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I have already written about the horrors we encountered here. Well, all night long there was a sound from the HVAC system that sounded like ice falling.
We found the previous guests Hair in the bathroom, as well as personal belongings on the floor.
Response from Deanna D, General Manager at Four Points by Sheraton Niagara FallsResponded 1 week ago
Please accept my most sincerest apology for your concerns that you have expressed during your recent stay with us. I have shared your comments with the appropriate departments to ensure your comments are an isolated event. We do hope that you would reconsider...More
The staff is mostly women. They are all so professional and helpful I decided to return to stay on the the homeward-bound leg of my trip. These women (varios ages) appear to enjoy their jobs and each other. This is an excellent hotel for women...More
Stayed here for the second time for a quick overnight shopping visit. Once again, I was very pleased and would stay again. Free upgrade to a top level river view. Nice well decorated and clean room. Visited the restaurant in house and had spaghetti and...More
We stayed here for a weekend getaway from New York City. It is a comfortable 30 minutes drive from the airport. The property is located right at the Niagara River with awesome views of both sunset and sunrise. We had requested for a river view...More
If you are one of my followers you will already know why I boycott the Mariott hotels. I booked the four points based on location of shopping, quick access to food and seneca casino. Not sure where I've been but the Sheraton is part of...More
Response from Deanna D, General Manager at Four Points by Sheraton Niagara FallsResponded March 2, 2018
Thank your for writing us this great review. We truly appreciate you taking the time to share your comments pertaining to your stay. Due to the amazing view of the Niagara River out our back door, it definitely it worth the trip back...More
No 4points does NOT ! ONLY the Sheraton (connected to Casino) offers Casino credits with all rooms. Also, they do not charge for parking!
4points charges $10/day for parking in an open parking lot...rip off!